Fingerprint Reader not working for unlocking user session

I have a Thinkpad T440 with windows 8.1 Enterprise and a strange problem with the fingerprint reader. After reboot, I can logon with no issue to the domain using fingerprint. When I lock the PC and try to logon again, biometric logon is not available and I'm unable to authenticate with fingerprint. When I do a "switch user", biometric logon is again available on the logon screen and I can logon to my session with fingerprint.
I've installed the latest Lenovo software via System Update, also all Windows patches. Client is joined to the domain, I have local admin right. Clients running Windows 7 do not have this issue.
Any help from the community?

Nobody able to help?

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Fingerprint utility is not working for normal users - Tecra M11

Hi All,
I installed windows 7 pro in Tecra M11 laptop and the Toshiba finger print utility is not working for normal users.
It is working only for domain administrators. The TFPU is not working for, normal domain users, local users, local administrators. If we run the utility it will ask to enter the windows password and once we applied the password then the message saying "entered password is not valid" will prompt even if we are trying to use the utility first time.
If we try with a domain admin account it will work without any problem. Can somebody help me to trouble shoot this issue?
Thanks.

People nowadays experienced that no matter How many times we glide our finger it have no response.In this instance, you might be very afraid of Windows password lost by reason that there is a plenty of important data on your PC.
Then what should you do? One choose is fix the Fingerprint scanners, but this method will cost a lot of money. The other is use the Windows password function to solve the problem. Certainly, this is a very safer, faster and easier to use method for you.
According my personal experience, you can try these three ways to re-access to your PC:
Method 1: Login with the default administrator account
* Step 1: Start Windows PC
* Step 2: When you can see the Windows login screen, press ctrl+alt+del keys Twice and it'll show Classic Login box
* Step 3: Type Administrator as Username and leave the password field blank
* Step 4: Press the Enter Key and then you can be able to login the default windows administrator account which is it created by default when install windows.
*Note:* This trick is only work for Windows XP. And when you input the key combination Please don't put the cursor on any account. And if you change the name or password before, you cannot login by this way.
Method 2: Use the previous password reset disk
This method describes how to create and use a password reset disk for a computer that is a member of a domain. You can use a Windows password reset disk to gain access to your Microsoft Windows Professional-based computer if you forget your Windows password. Please click here to learn more.
Method 3: Using Windows Password Unlocker
Using Windows password remove software is could be the fastest and easiest way for you to reset your Windows password while you didn't create a password reset disk before.
There are 2 options for you: recover Windows password with a bootable CD/DVD or recover Windows password with a USB flash drive.
Before starting, a bootable CD/DVD or USB flash drive and a computer with CD drive are required. (Internal CD drive and external CD drive are both OK.
Option 1: Recover Windows password by burning a bootable CD/DVD
Option 2: Recover Windows password by burning a USB flash drive
The whole Windows password recovery process can be divided to 3 big steps:
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* >> Step 2: Set your target computer to boot from USB
* >> Step 3: Recover forgotten Windows password with the burned USB flash drive
In fact, all you need is a *Windows Password Unlocker www.passwordunlocker.com/windows-password-recovery.html which can help you directly reset your windows xp password, and then you can login your XP without a password required. Of course, there are also some other ways to do it, but this way may be most convenient one.

Search suggestion not working for anonymous user in sharepoint 2013

Hi ,
Please help on this search suggestion not working for anonymous user in sharepoint 2013
shaik

You can create a search center site, and set the search center site to
allow anonymous access.
Also see this link - http://blog.mastykarz.nl/search-query-suggestions-anonymous-users-sharepoint-2013-mavention-query-suggestions/
(As this is regarding a 3rd party tool, I suggest that you direct it to the provider support.)
Please 'propose as answer' if it helped you, also 'vote helpful' if you like this reply.

Fingerprint reader not working and cant drag icons after windows 10 update

fingerprint reader not working and cant drag icons after windows 10 update

Hello , Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums, I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More. I read your post about the Windows 10 update, and wanted to assist you! To start, can you please provide me with the Product Number of your notebook? Here is a link you can use that will help you find your Model and Product Number: How Do I Find My Model Number or Product Number? In the meantime, I recommend using the Go back to an earlier build option, in your System Settings:
HP Notebook PCs - Upgrading to Windows 10
Once you are back to your original Operating System, check to see if you are experiencing the same issue. If not, then you may consider holding off on the Windows 10 update for a few weeks, until drivers can be updated. Please let me know if this information was helpful by clicking the thumbs up below.
Have a great day!

Thunderbird Mission Control Desktop/AutoConfig not working for some users

I have the file: "C:\Program Files (x86)\Mozilla Thunderbird\defaults\pref\custom.js"
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As it turns out this was a known bug that was corrected in the recent release of Java 7_65 and Java 8_11. Here is a link to the bug description in the database.
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After Upgradation BPF is not working for some users

Hi All,
We have recently upgraded from BPC 5.1 to 7MS SP7. we are having multi server setup with one application / reporting server (windows 2003 and one sql server 2008 (windows 2003 64 bit).
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when they click on the link it gets them to eExcel and the right application but doesnt open the package or report assigned to the task. It doesn't give us any errors, on the status bar we get a message finalising but does not getting any thing.
Any inputs ??

Hi,
Are you sure that those users have installed BPC 7 SP7 clients on their machine? Meaning that you uninstalled 5.1 clients and installed the new client from http://servername/Osoft?
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Hope this will drive you to a potential solution.
Best Regards,
Patrick

MAM application is not working for some users

Hi All,
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What could be the wrong in this case. Any help would be highly appreciated.
Mobile Client:MI 70 SP 15 Patch 0 Build 200802280918
Middleware:SAP NetWeaver 2004s with Patch leve 15
Backend:SAP ECC 6.0
Application:MAM 3.0
Thanks and Regards,
Ameer.

Hi,
from your description the source of your issue is quite obvious: some of the MAM users configured in spro are not configured properly.
For T01 SyncBos the number of TOP records in merep_207 MUST be the same as number of headers returned by an appropriate getList FM in the backend.
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Regards,
Larissa Limarova

Synaptics touchpad on HP Mini 110 Windows 7 32 Bit - not working for one user - working for another

Hi,
I recently have an issue with Synaptics touchpad on HP Mini 110 Windows 7 32 Bit - NOT working for one user - working for another.
Windows 7 updates recently installed ???
By checking the device properties on the user that works - "Synaptics PS/2 Port Touchpad 13/10/2011 Version 15.3.29.0"
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Hey eagle_no11,
Thank you for joining the HP Support Community!
I will do my best in assisting to hopefully get the TouchPad to work on the second user profile.
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Once you have installed the original drivers, you will need to complete all updates from both HP, as well as Windows. For these updates, if you open the HP Support Assistant, and select Maintain, you should see an option for updating.
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I worked on behalf of HP

SimplePass and FingerPrint Reader not working - Win 7Pro 64Bit

I have a Envy DV7-7212nr which has been running flawlessly with Windows 7Pro for the past two years. Fingerprint reader and SimplePass has been working fine. Last week I downloaded from the HP support site for this notebook the updated SimplePass.  After removing all passwords from the account, uninstalling the old software and driver and updating with the HP software, it quit working to the point where I couldn't even log in to my computer. I finally got in under administrator and had to manually remove and uninstall the SimplePass software and edit its entries out of the registry.
I can now get back into my laptop fine (no password protection). Following the advice of the HP Tech via chat session I again ninstalled the driver listed under Biometrics and uninstalled the software and downloaded the SimplePass from the HP Support site with upgrades listed for this machine. The Tech took over the machine and tried installing and re-installing and then finally said it was a hardware issue. I don't believe it's a hardware issue in that at the Windows Login Screen, if I swipe my finger, it recognizes the swipe but then gives an error message that there is no fingerprints associated with the reader (or something like that).
If I back out and just login without the reader and launch SimplePass (Authentec Version 6.0 downloaded via HP Service Pak) - 2013-04-05 , Version6.0.100.272, 66.44M - SP61399, the splash screen opens and says DOWNLOADING DATABASE - and nothing else happens. It then pops up an error box labeled IESiteLogin.exe with an EXCEPTION ERROR.
White lite on reader never comes on. Driver details says all is working fine.
Repeated un-installs and re-installs have no effect.
I no longer have the original SimplePass and Driver filed so I can't revert back. Can someone please offer a solution or provide a URL that will allow me to download the original SimplePass and Validity drivers so I can get this working again?
HP's download caused the problem - I would think they could fix it.
Thanks in advance.

thx1326,
I am sorry the Driver did not work.
You might try the Hard Reset procedure below to clear the device cache and allow the driver a better chance to set into place.
thx1326 wrote:
Ok... so the validity driver did nothing. Shows fine in device manager - but nothing. If i install SimplePass, as soon as it finishes installing and everytime I try to run it... I get the pop up window above.
Worst of all... don't you think it is deplorable that no one from HP has bothered to offer help?
Their tech support is really almost non existant. The tech support person that called me back today kept trying to say it was all my fault for downgrading to Windows 7 and that they don't support Windows 7 and it was my problem. I finally had to politely ask him to shut up and listen and answer me if they don't support Windows 7, why do they offer driver and software updates for Windows 7 on the support page for this laptop... of course he had no answer for that. Another 30 minutes wasted that I will never get back.
Thanks again for any help.
Commentary
It is always unfortunate when a system does not respond to an Upgrade or Downgrade of the Operating System in the way one hopes.
There is no guarantee that there are Drivers for every model and for every version of the Operating System that one wishes -- changing the Operating System from that of the originally installed version is the responsibility of the owner. Demanding otherwise is futile.
===========================================================================
Driver Options - Windows 7 dv7-7200 series
HP SimplePass Series 6 requries a Validity Driver minimum version: 4.3.0.205
To try a different Driver:
First >> Fully Remove any existing Driver
Windows 8       Windows key + X > M (opens the Device Manager) >
OR
Windows 7       Control Panel > set icon view > Device Manager >
Open category Biometric Devices >
Right-Click on Validity Sensor Driver > Uninstall > in box > Click Delete
Next >> Perform the Hard Reset
Create a Restore Point:   Create a Restore Point – Win7 OR Create a restore point Win8
Close all your programs and shut down the computer
Disconnect everything (little Unifier for the keyboard / external mouse can stay)
Perform the Hard Reset for your notebook model
Boot the computer and log in
Reminder: Hard Reset is just a device Reset. The procedure does not wipe out your files nor does it destroy your Windows setup in any way. This type of reset "clears the cobwebs". Depending on the root cause of the problem, this procedure can fix a variety of computer glitches.
Next >> Install the replacement Driver
Try one of the following drivers:
Validity Sensor Driver sp53369 V4.3.205.0
Validity Sensor sp54484 - V4.3.205.0
Restart / Reboot the system
===========================================================================
Other Option
I suggest you use System Restore to recover the Validity Sensor Driver you must have been using for the past two years running Windows 7 and HP SimplePass version 6.0.100.272.
Restoring Windows to a Previous Point (Windows 7)
===========================================================================
I fully support the good people at the HP Response Center.
I respectfully withdraw at this time and wish you well.
Click the Kudos Thumbs-Up to show you appreciate the help.
I am pleased to provide assistance on behalf of HP. I do not work for HP.
Click Accept as Solution when the Answer provides a Fix or Workaround!
Kind Regards,
Dragon-Fur

Lenovo T510 (4313CTO) fingerprint reader not working at first login

I have a Lenovo T510 (4313CTO) system that until recently worked just perfectly. After I know not what - I have checked the Windows Update log, etc. - now, when booting, when the system reaches the Windows logon screen, the usual 'Please wait' message is displayed, but after maybe 30s of that, it reads 'No attempt to start this service has been made since the last boot'.
This error only occurs on a fresh boot. When logging out and in again, it works correctly. I use the SSO function, so one finger swipe unlocks the hard drive and should log into Windows. The first BIOS swipe works fine, i.e. it cannot be a hard ware problem.
After a little research, I reckon this 'service' that is not starting is upeksvr.exe, given pg. 66 of this Lenovo CSS document. The particular error message I believe is a Windows system error, no. 1077 given this MSDN article.
After removing all of the Lenovo Fingerprint software and all fingerprint data, upgrading FPRS, downgrading, and having trawled the net for solutions to no avail, I have not had any success. A call to Lenovo yielded no help either (no surprise there...) I would really appreciate any help you can offer, to save me from having to reinstall the system!

I had a similar problem, the first time I occurred after a Windows Update. This time I formatted and made a fresh Windows 7 installation.
The next time the same happened again after I updated the system using the "Lenovo ThinkVantage System Update".
When I tried to open the Fingerprint software directly the following message appeared “The dependency service or group failed to start" and the Error Code E7210001 appeared in details.
This time I discovered in another forum while searching for another problem ( "Devices and Printers" did not load) that the problem was due to one of the services was disabled, the Credential Manager service.
To correct this just type in Start the following: services.exe
Look for the service: Credential Manager
In properties the Startup type should be set to "Automatic"
Press Ok and the next time you restart the computer the Fingerprint reader should work.
Hope this solves your problem.

Form Designed in LiveCycle will not work for End User

Please Help!
I am a newbie to Adobe LiveCycle but recognized the utility in the program, so decided to give it a while to try and streamline some of my employer's forms. After spending too much time learning how to design a form (much to the dislike of my boss), I am finally going to have to ask for some help. So here's the deal:
I've designed a dynamic pdf in LiveCycle with two master pages and two repeating flowed subforms. The first repeating subform is basically an expanding table intended to be used as a photographer's log where they can log each photo taken with the camera. The expanding table has some code with a button at the top for the end user to enter the number of photos on the photo roll, click submit, and table expands to however many instances of rows are needed for each photo that was taken. The second subform is basically an image field and text fields used as photo captions/photo compilation pages. When the end user clicks submit on the first subform to expand the table, I also have javascript in that click event to also create same amouint of instances of the second subform (the photo compilation page(s)). Each text field for the photo caption on the second subform is populated by the data entered into the photo log table cells. I was able to find a script to correctly populate those fields for each instance of the table. Wish I had the form here, but it's at work at the moment.
My problem is this: I've scratched and clawed to get all of the forms expanding correctly and the scripts populating each instance of the fields correctly and everything works great in LiveCycle preview. I then saved the form as PDF for use by my field crew personnel (whom all use, at the very least, Adobe Pro 9, but most Pro X). I sent the new form to them and they move it to their desktop, open it with Adobe Pro, and populate all of the fields and everything works swimmingly. However, once they save it, it gets all jumbled and they can't even print it. We even thought we found a workaround by entering all data and printing to PDF, but even that has turned out to not work. I checked to make sure that I designed and saved the form in LiveCycle for use with the Adobe Pro versions, but still not working for my end users.
Anyone have any thoughts on my long explanation?? Please HELLLLPPPP!

The error(s) occur when trying to save the document. I want each user to tell the first page how many rows they will need in the photo log table, so they would enter however many photos were taken in the box: "Number of Photos on Roll:" ---> Then click the "Submit" cmd button. That should expand the table. Once it expands, it should also add the same amount of instances of the photo compilation page (2nd Page) as there are rows in 1st page table. Then the user will populate each cell of the table on page 1 with data. The data entered into the page 1 table cells will populate the text fields (photo caption) in Page 2 once the user clicks on the "Populate Captions!" cmd button in the lower left corner of the table on Page 1.
The problem is in the distributing of the form to the user so they can save the form after populating the data. I did a test run this morning and for some reason it did do the "print to PDF" correctly for 5 photos on the roll (though this has not been happening every time and especially for a large number of pages, ie. 80 photos). However, after entering the data for 5 rows on page 1 and then populating the 5 photo compilation pages, I saved a copy as "Save As PDF" and closed the document. Then re-opened the copy in Acrobat Pro X. The new copy:
-had 5 additional rows added to Page 1
-Duplicates of some of the fields
-Only retained the 1st instance of the Second Page (Photo w/ Caption) and not all fields were populated
Again, this all works fine in the LiveCycle Preview but not anywhere else. I do not have this set up to be linked to an external data source (YET) but there is javascript in the cmd buttons. I also do not want to distribute this form to end users and then collect the data back from them. I want them to be able to save a copy of my LiveCycle designed form, open in Adobe Pro, populate the data and save as many copies as needed for form production.

Content search webpart in sharepoint 2013 paging is not not working for anonymous users on IE9, IE10 and Firefox

Dear All,
Issue in CQWP paging on IE9, IE10 and Firefox
We have created CQWP in SharePoint 2013 for images rollup and its paging perfectly working for authenticated users on all browsers but it’s not working on public facing site for specific browser
while we are trying to click on paging getting
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Hi,
In the “Property Mappings” of the Content Search Web Part, we can see that the Picture field will only display the value retrieved from “PublishingImage;PictureURL;PictureThumbnailURL”,
because there is corresponding column in OOTB Document Library holds the valid value of a thumbnail image for a document, that’s why documents from Document Library display no thumbnail image in a Content Search Web part.
If you want to display thumbnail images for documents of Document Library, you can add a custom Picture column to hold the thumbnail image of a document, set the “Property
Mappings” to display this custom Picture column.
By doing this, every time uploading a document to this library, setting a thumbnail image(provided by common users, not generated by SharePoint automatically) for
that custom Picture column, in the Content Search Web Part, the thumbnail image will display.
Thanks
TechNet Community Support
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact
[email protected]

Outlook autodiscover is not working for some users in coexistence

Hi
We are doing exchnage 2013/2010 coexistence
Most everything is ok BUT outlook autodiscover is not working for some exchange 2010 users now that 2013 is in the front!!!. We end up creating the profiles manually. It has affected some but not all the users.
I followed the instructions here but it didn't help.
http://blogs.technet.com/b/tips_from_the_inside/archive/2012/01/11/autodiscover-fails-for-one-or-more-users.aspx
Using outlook 2010, 2013, patches, .... didn't make a difference
Would you please help?
Thank you

Hi
If it is affecting only few handful of users i could suspect a mailbox corruption and would recommend to move mailbox and see the results.
Also you can try below
You need to set the values MaxFieldLength, MaxRequestBytes & MaxTokenSize to below on Exchange 2010 CAS servers as well as Exchange 2013 CAS servers
Path: HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\HTTP\Parameters
Name: MaxFieldLength
Type: DWORD
Value: 65534
Path: HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\HTTP\Parameters
Name: MaxRequestBytes
Type: DWORD
Value: 16777216
Path: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Lsa\Kerberos\Parameters
Name: MaxTokenSize
Type: REG_DWORD
Value: 48000
Just reboot the servers once its done and you will be good to go.
References
https://social.technet.microsoft.com/Forums/en-US/cc2929ac-4d36-4e84-a567-ce9b3bec1398/http-400-bad-request-on-iis-8-exchange-2013-cu2-on-windows-server-2012-autodiscovery-is-not?forum=exchangesvrgeneral
http://blogs.technet.com/b/kristinw/archive/2013/03/28/recommended-changes-and-enhancements-to-support-exchange-in-an-enterprise-environment-whew.aspx
Remember to mark as helpful if you find my contribution useful or as an answer if it does answer your question.That will encourage me - and others - to take time out to help you Check out my latest blog posts on http://exchangequery.com Thanks Sathish
(MVP)

Validity Sensors Fingerprint Reader Not Working

Hello,
I am running a Pavilion dv7-6c43cl, and I recently reinstalled Windows 8.1. The fingerprint reader is not working - I tried to configure it through PC Settings and the error was "An error occured processing your fingerprint". I installed drivers from people facing the same issue, as well as the drivers on HP's support page, and it didn't work. I tried uninstalling the driver, and rebooting to see if Windows would fix it - it didn't. I have no idea what to do, please help!
Thanks!

aqua1234
You cannot run ProtectTools on this computer; ProtectTools Security can only be run on a business class system - the dv7 is a consumer notebook. Your dv7 is a nice notebook; it is a different kind of animal from a business class system.
=================================================
Next:
If you managed to install any piece of the ProtectTools program onto the computer, remove it, that is UNINSTALL the program.
After the you uninstall the program from Programs and Features, Shut down the computer to a dead stop (off), boot the computer and log in.
====================================================
Preparation:
You can continue to use the Validity Sensor Driver you have installed now. Should you need to reinstall the Driver and you lose track of it on your computer, you can retrieve a copy from your computer's Support Pages for Windows 8.
Reference:
HP Pavilion dv7-6c43cl Entertainment Notebook PC
====================================================
Next:
Open the file > Click on Download > Click “Open in Adobe Reader”
Instructions to Upgrade HP SimplePass
Read the first page: Dragon Document Guidelines
Next:
Follow the steps in the Section titled:
Procedure - Update / (Re) Install HP SimplePass
NOTES:
You are using HP SimplePass Series 6 >> Ignore references to Series 8
You will be downloading and installing the Series 6 HP SimplePass program from the document.
=================================================================
Click the Kudos Thumbs-Up to say Thank You!
And...Click Accept as Solution when my Answer provides a Fix or Workaround!
I am pleased to provide assistance on behalf of HP. I do not work for HP.
Kind Regards,
Dragon-Fur

MB Air two finger scroll does not work for a user but does for another

Hi
MB Air. 10.9.3.
Defective Trackpad was just replaced. Two finger scroll does not work for the main user. I made a test log in and two finger scroll works. I booted off an external drive and two finger scroll works.
I pulled all of the user preferences out, logged out and in and still does not work. Zapped PRAM. Checked all trackpad settings. No luck.
Tried this in Terminal:
defaults write -g com.apple.trackpad.scrollBehavior 2
Any ideas?

This sounds strange but check the settings in Settings>Accessability for the track pad. I belive your problem lies there not in Track Pad set up in Settings.

Fingerprint Reader not working for unlocking user session

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