Fingerprint Reader on my Pavilion dv6-4023tx Notebook

Hello everyone,
Just got myself the mentioned notebook in Australia, though I'm from Singapore.
Will like to ask if anyone encountered the same problem as I did, and the solution (if any)???
I wanted to enroll my fingerprints to be part of the security function for the notebook. However, when i tried to enroll, the system will ask me for a "Windows password". Do note that I had tried both ways: not having any password to log in when i power on my notebook, as well as having to type in a password everytime i power on the notebook. However in both cases, whether i key in the password or not, the system will reject and says "cannot verify password. please ensure correct password. etc"
Please help anyone???
Thanks!!!

Hi
Please go to HP Website and update the Bios on the unit and have it checked.
Let us know how it goes!
"I work for HP."
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Regards
Manjunath

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Juan O frankly I'm tired I'm looking for Sde which is compatible with laptopI have tried to buy from HP
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****Click the (purple thumbs up icon in the lower right corner of a post) to say thanks****
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Hi,
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