Fingerprint Reader Support

Does anybody know if Snow Leopard has drivers for fingerprint reader devices, in particular the Microsoft USB Fingerprint reader?

Hi TinosaFish & welcome to discussions.
Doesn't look like it:
http://www.microsoft.com/hardware/download/download.aspx?category=MK
This one claims it works with some version of OS X:
http://www.amazon.co.uk/Digital-Privacy-Manager-fingerprint-reader/dp/B000PELLGS /ref=pdcp_ce1
I've tried making one work and never had any luck on Mac OS.

Similar Messages

What's the most current version of FF that will support my DigitalPersona fingerprint reader?

I recently updated FF to the newest version only to find that my fingerprint reader was no longer supported . . . unacceptable! I went back to an older version, and now I'm constantly being asked to upgrade.

If you want to stay on Firefox 3.6, please update to Firefox 3.6.27 to ensure that you close known security holes.
now, a for your fingerprint reader, I'm assuming this is HP provided software? I did find this article, [http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01822628&lc=en&dlc=e&cc=us&product=3421183&rule=3579&lang=e http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01822628&lc=en&dlc=e&cc=us&product=3421183&rule=3579&lang=e]. It basically appears that the version of the software you are running hasn't been updated to use the most recent Firefox.

My HP Probook 450 G0 fingerprint reader is not working WIndows 7

Hello,
I am trying to enable my HP Probook 450 G0 fingerprint reader.... I tried many driver version of validity sensor... and finally i have currently installed the driver and software that are mentioned in following link....
http://h30434.www3.hp.com/t5/Notebook-Operating-Systems-and-Software/DV4-1240br-FingerPrint-Driver-f...
Both are them working fine (**without any error) But DigitalPersona is showing me the following message on welcome screen.... "The FingerPrint reader is not connected.Connect the reader"....
OS : Windows 7 Professional
What do you say.....is there any compatibiltiy issue or any hardware issue....or if there any driver mismatch, can someone suggest me the supported driver version....
Thanks in Advance

I have the same problem as the original poster, and followed the download link you provided only to encounter the exact same issue. I am using Windows 7 and bought this machine two days ago. I don't understand why this singular process is this problematic. I really miss my ASUS K53E and it's face logon feature.
Perhaps HP should take lessons unless they have something better than this "fingerprint reader." The only consistent feature I am detecting is its inconsistancy. Oh well, I just won't bother using it, or put a sticker over the thing.
If I have to spend more than an hour troubleshooting a feature of medium to low importance then it was a mistake to purchase the machine (but it was a gift sadly), and it was a mistake to implement the feature and release it without making sure it works. Pretty weak HP, but not as bad as Toshiba or Gateway/Acer at least--not that it says much.
Anyone have a legit fix for this annoying issue? Or some third party facial recognition login program instead?

What can be done with the fingerprint reader?

I am trying to figure out simply what I can do with the fingerprint reader on the T400. I understand how to use it to log into the computer. My main question is whether or not I can use the fingerprint reader in the following contexts, and if so how.
1a) To log into internet password protected websites. When I use IE, the password manager pops up and prompts me to save a password. If I save it, I can return to that website and it automatically will enter the login information and password for me. I want to know whether you can have password manager (or another program) prompt the user for the fingerprint and then submit the login information. That way the information is protected each time I log in, but I do not need to enter log in information each time, only a fingerprint.
1b) If this is possible in IE8, I would like to know if it is possible in Firefox 3, in which password manager does not pop up.
2) Can it be used to log into MS Outlook.
3) Can it be used to lock documents in MS Word.
I much appreciate any information letting me know if these can be done, and if so, how to do them. Thank you very much for your help!
J
Message Edited by lenova on 09-07-2008 09:13 PM

After playing with it for a while I figured out at least questions 1a) and 1b). For anyone else who has the same questions:
1a) Have your browser save the password using Lenovo's Password Manager. Then open password manager and open that item. Click the advanced tab and change the security level to custom. Click "Customize Security Policy" and select "Protect with a Fingerprint."
1b) Lenovo has a patch to synch Password Manager with firefox 3. It can be found here and is much easier than the manual fixes found on this forum.
http://www-307.ibm.com/pc/support/site.wss/document.do?sitestyle=lenovo&lndocid=MIGR-70132
I am still looking for help with 3) and 4), particurally 3). Please let me know if you have any ideas. Thank you very much!!

My fingerprint reader is not recognized by DigitalPersona when I upgraded to Windows 7

My fingerprint reader worked with Vista but when I upgraded to Windows 7 it is not recognized by DigitalPersona.
I have a dv3-1075us with the AMD Turion X2 dual core mobile RM-72 2.10 Ghz processor. I have updated the BIOS to F.15, there is not a biometrics option in the BIOS for me to turn on, Authentec Driver 20.0.18 dated 11-24-2009 (Device Manger does nto show an error), and running Digital Persona Personal version 4.11.3826.
I have updated this from the troubleshooting section of the HP Support website.
At the windows login I get a "Reader not detected" message and in DigitalPersona "The fingerprint reader is not connected. Connect the reader."
What further steps can I do to get my fingerprint reader working?
Thank you for your help.

I've got an HDX9350 that I originally ran on Vista, and later upgraded to 32-bit Windows 7 Ultimate. I managed to make most functionality run on that installation, albeit buggy and slow, running assorted drivers in compatibility mode.
Earlier this week I installed the 64-bit version od Windows 7 Ultimate, because the upgraded installation did run into problems sometimes, requiring a long time to get an ip address etc. I was surprised to see a lot of drivers being automatically installed, includingdrivers for the AuthenTec 2501A fingerprint sensor.
I stumbled upon AuthenTecs own basic software, allowing You to log onto the computer and that worked. Or was it Window' own? Never mind.
Installing Digital persona resulted in no reader detected all of the time, despite following instructions on this forum.
Installing HP's SimplePass, things worked straight away! Maybe Digital Persona isn't compatible with Windows 7, or with my HDX9350?
A

Fingerprint Reader Not Working

So I had Avast! on my computer. It was annoying and scanned every file for like 30 seconds with DeepScan. So I uninstalled it. When it uninstalled, it removed my fingerprint reader driver. My computer got really slow and a lot of my apps don't work. I wanna punch the Avast people. It is not a virus because I did not download anything after I uninstalled. I am not that dumb. I tried to reinstall according to people on the forum but it didn't work. Under device manager, I get: http://prntscr.com/3qpb8y
It says "unknown device."
Then, when I go to Control Panel, I get this: http://prntscr.com/3qpbrc
On the login screen, it gives me the option for fingerprint read login, but the light on the fingerprint reader doesn't light up and it won't log in. I even did a system restore to before the uninstall and it still doesn't work. -_- Then, I did HP Recovery Manager and reinstall Validity Sensor and SimplePass. That didn't help either. When I tried to reinstall SimplePass I got an error message. I saved the log. Here is what the log said behalf of the error:
Info 1721.There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor. Action: InstallDrivers64.7454D9E3_16A7_4545_824B_A965BF57EA5E, location: C:\Windows\DPDrv\, command: C:\Windows\DPDrv\dpinst64.exe /SA /S
CustomAction InstallDPPassFilter_x64.4D0EAAF1_2D33_4FFF_AA08_6F47502DAAA2 returned actual error code 5 (note this may not be 100% accurate if translation happened inside sandbox)
Error 1722.There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action InstallDPPassFilter_x64.4D0EAAF1_2D33_4FFF_AA08_6F47502DAAA2, location: C:\Windows\system32\, command: regsvr32 /i /s dppassfilter.dll
MSI (s) (B8:94) [23:19:15:385]: Product: HP SimplePass Identity Protection -- Error 1722.There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action InstallDPPassFilter_x64.4D0EAAF1_2D33_4FFF_AA08_6F47502DAAA2, location: C:\Windows\system32\, command: regsvr32 /i /s dppassfilter.dll
I have a Pavilion dv7 on Windows 7. It's 64-bit. Here is a screenshot of my system info: http://prntscr.com/3qpcv2
Please help me! My poor PC is screwed!!!
P.S. - NEVER GET AVAST!!!

Help us to help you by posting the following information.
1. The full Model No. and Product No. - see This HP web document if you don't how to locate the model number and\or product number.
2. The complete version and name of the operating system you are using ( ie Windows 7 64bit ).
3. Is your notebook still covered under warranty? Check your warranty status Here.
Check in the BIOS to see if the fingerprint sensor is enabled.
****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
2015 Microsoft MVP - Windows Experience Consumer

Re: Tecra Z40, Win 8.1 - Fingerprint reader malfunction

PROBLEM DESCRIPTION:
My Tecra Z40 arrived with Win 8.1.
From the start I could not use the Fingerprint Utility.
When accessing the utility nothing would happen for a moment and then the error: 'Could not connect to the fingerprint reader' eventually popped up.
I could also not use the built in Win 8.1 fingerprint enrolment (Error: This device has not suitable biometric device).(PS mind that this built in feature is now metro-embedded and no biometric device settings are now present in the control panel in Win 8.1!)
The problem persisted despite the latest Fingerprint Utility (that comes with the drivers) were installed for Win 8.1. 64 bit directly from TOSHIBA website and despite that a biometric device was always present in the Task Manager ('this device works properly')!
SOLUTION:
After literally weeks of searching (including getting help from the shop and from Toshiba service) I could finally solve the issue.
I uninstalled the driver and the fingerprint reader from the device manager (only then are the fingerprint reader drivers really removed).
Then I cleaned the registry (I used CC cleaner software) (otherwise installing again was failing for some reason).
Finally I installed an equivalent Fingerprint Utility and the driver for Tecra Z50 (fp-sw-20140605164020.zip) (which I expected to be use the exact same sensor)...and since, everything works fine.
I can now access the Fingerprint Utility and use the fingerprint log on in Windows.
SUGGESTION FOR CORRECTIVE ACTION:
It seems that the driver offered on Toshiba support website (I believe for me it was the Polish one) for my exact machine (established by TOSHIBA-detector.exe) is incorrect.
To make things worse the driver does not communicate any useful information about its miss-fit in the task manager! If I had to recalculate into money the time I and a bunch of support people had spent on it, it really does make sense to improve that drivers list!
(PS: one of the regpatch files in the same online directory has a virus (yes A VIRUS) recognized in it by Antivir! Toshiba- you may wish to contact somebody responsible for that Polish support site!)
REMAINING ISSUES:
No fingerprint log in is possible in either Internet Explorer nor Mozilla despite appropriate plugins were installed along with the Fingerprint Utility where the web password option was enabled. (no suggestion appears to appear to attach the fingerprint service to the sites requiring passwords- maybe your service gets blocked by popup blocking protection of browsers?).
I was actually much looking forward to this feature.
Please ensure that the plugins work correctly with the latest browsers.
Greetings

Hey thanks for this interesting thread and detailed description.

Problems with Fingerprint Reader on Touchsmart TX2-1274NR Notebook and Windows 7 Ultimate (64-bit)

I have just upgraded my tx2-1274nr to windows 7 ultimate (64-bit) [my university released the upgrade a week early] and I followed the directions provided by technical support and downloaded/installed all the updated drivers and software. Everything works great (actually better than great) except for two problems.
The fingerprint reader does not work. It shows up in the device manager, but when I try to register a fingerprint, Windows says no reader found.
This problem is not really effecting the performance, but it states on the device stage that I am missing a driver for the keyboard filters? I am not sure if this is important.
Any assistance would be greatly appreciated. I am really loving the new system, especially the multi-touch (installed the drivers from N-trig)!!
Thanks

Hi,
dclane wrote:
The fingerprint reader does not work. It shows up in the device manager, but when I try to register a fingerprint, Windows says no reader found.
Check this and this thread. You need Authentec TrueSuite.
dclane wrote:This problem is not really effecting the performance, but it states on the device stage that I am missing a driver for the keyboard filters? I am not sure if this is important.
If You have any version of Quick Lunch Buttos installed uninstall them and install this here which is provided by HP for Win7.
Message Edited by Daniel_Potyrala on 10-16-2009 12:35 AM
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I have a fingerprint reader on my laptop (HP Pavilion dv6) and the newer version will not let me use it to open my previously saved/bookmarked sites, why?

I have a Digital Persona Fingerprint Reader on my laptop. This feature allows you to swipe your finger and open up saved sites and log-ins. It worked fine with the previous version of mozilla but when I try to use it now I get a message that says, 'Firefox doesn't know how to open this address, because the protocol (dpql) isn't associated with any program.'

The company that make the bioscanner for HP have abandoned it. For more details see https://support.mozilla.com/en-US/questions/799388

The fingerprint reader on my HP Pailion dv7 will not work in Firefox 4, but worked fine in earlier versions.

The fingerprint reader uses DigitalPersona 5.0.0.4490 extension. Firefox 4.0 says this is loaded and active. However, fingerprints cannot be used to log in from Firefox 4.0.
I reloaded Firefox 3.6.16 and everything automatically began working properly.

I see you started another question thread - https://support.mozilla.com/en-US/questions/888892 - so I guess your problem isn't resolved.
If it is trying to print to an XPS file, your printer isn't selected as the destination for print. You need to select you printer in the Printer - Name box. See the screenshot.

ThinkVantage Password Manager unable to recognize fingerprint reader

Hi, I have a X220 running on Windows 7 Ultimate 64-bit. My ThinkVantage Password Manager version is 3.20.0333.00, and my fingerprint reader driver version is 1.5.0.289 from AuthenTec. My ThinkVantage Fingerprint Software version is 5.9.5 build 7038.
However, when authentication is required for the Password Manager, a Client Security Solution pops up showing "The requested operation requires fingerprint authentication, but the device is not installed. Please make sure the device is connected and retry the operation."
I am also unable to find the "enroll fingerprint" option in my Password Manager.
Anyone have similar problems? Thanks.

Did this work previously, and it just stopped working?
What version of Client Security Solution is installed? To use that version of Fingerprint software, it needs to 8.30.0049 (or later)
http://support.lenovo.com/en_US/detail.page?LegacyDocID=MIGR-73696

X1c fingerprint reader

Hello,
So I did a fresh install of windows 7 and installed all the drivers I could find and even did the lenovo driver update software.
Somehow when I go to lenovos fingerprint it says "cannot enroll user"
I know its enabled in bios and I already tried reinstalling and uninstalling it.
Oh also when I go to device drivers - there's a driver that is missing under USB. But somehow lenovo doesnt see that when I run the software. (I also downloaded and installed all the drivers under support too)
Anyone else have this problem too?

Check to see if you have both Lenovo Fingerprint Reader AND Thinkpad Fingerprint Reader installed, and check to see which one you've tried using. I had the same problem and uninstalled the Lenovo one - I think they came as part of the first install of ThinkVantage / System updates, and then it updated/downloaded a new version, and they conflicted with eachother (or, rather, Windows tried using one, while the other one was the one actually working with the fingerprint reader).
IT-technician, running my own company in Bergen, Norway
Thinkpad T61, 8895CTO C2D 2Ghz/4GB/120GB SSD/1400x1050

X60 fingerprint reader driver

Hello gurus,
I've installed Win7 RC on my X60 and all is well.
My colleague mentioned that Win7 has native support for use of a fingerprint reader, and I would like to try it out instead of using Lenovo's Client Security Solution.
I have a clean Device Manager now except for the "Biometric Coprocessor", which I assume is the fingerprint reader.
Any idea how I can get the driver for it?
Thanks,
-Michael
Solved!
Go to Solution.

not the Windows Update but "missing" Driver Update from Device Manager, anyway if its working there is no problem

Fingerprint reader driver for T42 running vista

where can I download the fingerprint driver for the t42 running vista?, also this is a duel booted laptop I also have xp the error I get with the fingerprint reader in xp is "too Short" does anyone have any suggestions on resolving the too short error?
Thanks, Durrell

Try this one and let us know whether it worked:
http://www-307.ibm.com/pc/support/site.wss/document.do?sitestyle=lenovo&lndocid=MIGR-70064
Good luck.
Cheers,
George
In daily use: R60F, R500F, T61, T410
Collecting dust: T60
Enjoying retirement: A31p, T42p,
Non-ThinkPads: Panasonic CF-31 & CF-52, HP 8760W
Starting Thursday, 08/14/2014 I'll be away from the forums until further notice. Please do NOT send private messages since I won't be able to read them. Thank you.

T420 win7 64 - fingerprint reader error, "The dependency service or group failed to start"

Hi,
On my T420 with Win7 64 bit, when I try to enroll a fingerprint I receive the error message "The dependency service or group failed to start".
I get the error code E7210001 with two description, "The dependency service or group failed to start" and "An internal error occurred (bpwb: bp-wb-dpi-ed-wbebu(8007042c))."
Anyone have any idea how to get rid of this error message and be able again to use my fingerprint reader? What services should I check in order to have fingerprint working?
Thank you,

hey Lucian,
welcome to the forums,
i suggest uninstalling the Client Security Software and the Fingerprint Software.
head to http://support.lenovo.com and reinstall the two softwares above.
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Fingerprint Reader Support

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