Fiori leave request error "Could not start the app due to an internal error"

Hi,
I'm getting this error "Could not start the app due to an internal error" when accessing leave request application.
I don't get this error when I login and launch the app for the first time. when I go back to the home screen and select "My Leave Requests" app again, I get this error.
If I close the error message and do a browser refresh, everything is fine again for the first time, if I access the LR app again- same error .
Other apps are working fine.
I don't see any error in gateway or App logs.
below is the Request URI
/sap/opu/odata/UI2/INTEROP/ResolveLink?linkId=%27LeaveRequest-createLeaveRequest%27&shellType=%27FLP%27&formFactor=%27desktop%27
Service call info
Anyone with similar issue? any SAP notes?
we are on
UI2_731        100    0009    SAPK-10009INUI2731        SAP UI2 IMPL. FOR NW 7.31
UI2_FND        100    0009    SAPK-10009INUI2FND        SAP UI2 FOUNDATION
UI2_SRVC    100    0009    SAPK-10009INUI2SRVC        SAP UI INTEGRATION SERVICES
UI5_731        100    0009    SAPK-10009INUI5731        SAP UI5 TEAM PROVIDER ON 731
UISAPUI5    100    0009    SAPK-10009INUISAPUI5    SAP UI5
UI_INFRA    100    0009    SAPK-10009INUIINFRA        SAP UI INTEGRATION INFRASTRUCTURE
UIX01HCM    100    0003    SAPK-10003INUIX01HCM    UI for HCM Application
Tags edited by: Michael Appleby

Hi Masa,
We have required SAP notes now, we are on version 1.22.5.
It is still the same, working the first time I access the App, but subsequent access wont work until i refresh browser.
I've include the response and lpd/tile screens.
Thanks,
Phani

Similar Messages

Error in Fiori Launchpad "could not start the app due..."

Hello everyone,
I am having a previously unseen (well, at least for me) error which raises on a click on the tile "Track Purchase Orders" on the SAP Fiori Launchpad:
"Could not start the app due to an internal error" (see the screenshot attached)
I haven't found any help on this error on Google and SAP portals.
The other applications work fine. So did this one before the implementation of SAP_UI 740 SP09 (before that it was SAP_UI 740 SP08). We applied all the notes specified in this post http://scn.sap.com/docs/DOC-56967
Components needed for Track Purchase Orders are patched to their maximum levels (UIX01EAP 100 SP03 and SRA020 600 SP05). OData and UI5 services are activated.
Plus, this error doesn't appear in the Gateway error logs (transaction /iwfnd/error_log) so troubleshooting is difficult.
The issue is systematically reproducible and has been reproduced on several computers.
Thanks a lot if you have any insight about this issue!
Best regards,
Guillaume

Thank you for replying.
I have inspected the element and clicked on the tile. The network tab is below:
The status seems OK.
The response for ResolveLink:
{"d":{"results":[{"__metadata":{"id":"http://<server>:<port>/sap/opu/odata/UI2/INTEROP/NavTargets('PurchaseOrder-track~68')","uri":"<server>:<port>/sap/opu/odata/UI2/INTEROP/NavTargets('PurchaseOrder-track~68')","type":"INTEROP.NavTarget"},"id":"PurchaseOrder-track~68","shellType":"FLP","postParameters":"","text":"Track Purchase Order","applicationData":"SAPUI5.Component=ui.s2p.mm.purord.tracking","applicationAlias":"TrackPurchaseOrder","applicationType":"URL","url":"/sap/bc/ui5_ui5/sap/mm_purord_tpo"}]}}
I'm surprised that gbapp_poapproval and sra001 OData services are called here (with an intriguing ";mo")... We have found these errors in our /iwfnd/error_log screen after the SAP_UI 740 SP09 patch. Seeing this, we have installed GBAPP002 600 SP6 and SRA001 600 SP4 and activated the OData services but have not tried to use the corresponding apps (meaning that we have not done any other app implementation tasks because we don't really intend to for the moment).
In case the two problems are related, these are the responses to these requests:
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{"error":{"code":"GBAPP_APV_MSG/013","message":{"lang":"en","value":"Workflow Task Type is not passed as filter criteria"},"innererror":{"transactionid":"53EB173F121613F0E1008000A87C135A","timestamp":"20140814124456.5404250","Error_Resolution":{"SAP_Transaction":"Run transaction /IWFND/ERROR_LOG on SAP NW Gateway hub system and search for entries with the timestamp above for more details","SAP_Note":"See SAP Note 1797736 for error analysis (https://service.sap.com/sap/support/notes/1797736)"},"errordetails":[{"code":"GBAPP_APV_MSG/013","message":"Workflow Task Type is not passed as filter criteria","propertyref":"","severity":"error"},{"code":"/IWBEP/CX_MGW_BUSI_EXCEPTION","message":"An exception was raised.","propertyref":"","severity":"error"}]}}}
For gbapp_prapproval request
{"error":{"code":"GBAPP_APV_MSG/013","message":{"lang":"en","value":"Workflow Task Type is not passed as filter criteria"},"innererror":{"transactionid":"53EB0B1112160FA0E1008000A87C135A","timestamp":"20140814124456.4449070","Error_Resolution":{"SAP_Transaction":"Run transaction /IWFND/ERROR_LOG on SAP NW Gateway hub system and search for entries with the timestamp above for more details","SAP_Note":"See SAP Note 1797736 for error analysis (https://service.sap.com/sap/support/notes/1797736)"},"errordetails":[{"code":"GBAPP_APV_MSG/013","message":"Workflow Task Type is not passed as filter criteria","propertyref":"","severity":"error"},{"code":"/IWBEP/CX_MGW_BUSI_EXCEPTION","message":"An exception was raised.","propertyref":"","severity":"error"}]}}}
For sra001_pcapproval request
{"error":{"code":"SRA001_CMN_MSG/013","message":{"lang":"en","value":"Workflow Task Type is not passed as filter criteria"},"innererror":{"transactionid":"53EB0E4512161140E1008000A87C135A","timestamp":"20140814124456.3244590","Error_Resolution":{"SAP_Transaction":"Run transaction /IWFND/ERROR_LOG on SAP NW Gateway hub system and search for entries with the timestamp above for more details","SAP_Note":"See SAP Note 1797736 for error analysis (https://service.sap.com/sap/support/notes/1797736)"},"errordetails":[{"code":"SRA001_CMN_MSG/013","message":"Workflow Task Type is not passed as filter criteria","propertyref":"","severity":"error"},{"code":"/IWBEP/CX_MGW_BUSI_EXCEPTION","message":"An exception was raised.","propertyref":"","severity":"error"}]}}}
Regards,
Guillaume

Could not start the app due to a configuration problem

Hi Gurus,
I have an issue to be resolved asap, need your assistance.
I have implemented SAP Fiori apps (Approve Purchase Order, Approve Purchase Contract, My Leave Request and Approve Leave Request)
We have only one Gateway system and 3 back end ECC systems.
Gateway Client 220 is integrated with ECC Dev and performed all the configurations and tested successfully.
We have created a new client 320 with a copy of client 220, Integrated 320 client to ECC quality system and performed necessary configurations and while testing Approve Purchase order and Approve Purchase Contract tiles are loading the count from ECC Quality system but when I click on the tile it throws an error "could not start the app due to a configuration problem" and when I click the error ot is being redirected to Client 220.
From the inspect element I found below error
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ignored target: {"id":"PurchaseOrder-approve~65k","shellType":"FLP","postParameters":"","text":"Approve Purchase Orders","applicationData":"SAPUI5.Component=ui.s2p.mm.purchorder.approve","applicationAlias":"ApprovePurchaseOrders","applicationType":"URL","url":"/sap/bc/ui5_ui5/sap/mm_po_apv"} sap.ushell_abap.adapters.abap.NavTargetResolutionAdapter
I did not found any duplicate # key entries in table USOBHASH.
Any response is highly appreciated, thanks in advance
Regards,
Srujan

Hi Michael,
Thanks for that, I have raised an OSS message to SAP, to seek their assistance on the solution I followed to fix the issue. I have reverted back the changes and reproduced the issue for SAP guys to investigate further, at last they concluded me there is an external alias defined for /sap/bc/ui5_ui5/sap in transaction SICF in GP1/320, which contains a hard-coded client 220.
This is responsible for the fact that the services are redirected/opened in client 220
After removing the client hard-coded in system alaises under /sap/bc/ui5_ui5/ in transaction SICF, I have reverted back the change from "Alternative Logon Procedure" to "standard" in logon procedure of each service and tested, now the issue got resolved.
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App works correctly when I try to execute via URL http://XXX/sap/bc/ui5_ui5/sap/zmyfioriui5_v11.
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Copyright (c) 1991, 2005, Oracle. All rights reserved.
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Listening on: (DESCRIPTION=(ADDRESS=(PROTOCOL=tcp)(HOST=hp-db940aec9322)(PORT=1521)))
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TIMESTAMP * CONNECT DATA [* PROTOCOL INFO] * EVENT [* SID] * RETURN CODE
22-NOV-2009 09:49:10 * service_register * newtest * 0
22-NOV-2009 09:53:43 * service_update * newtest * 0
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Copyright (c) 1991, 2005, Oracle. All rights reserved.
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Copyright (c) 1991, 2005, Oracle. All rights reserved.
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Listening on: (DESCRIPTION=(ADDRESS=(PROTOCOL=tcp)(HOST=hp-db940aec9322)(PORT=1521)))
Listener completed notification to CRS on start
TIMESTAMP * CONNECT DATA [* PROTOCOL INFO] * EVENT [* SID] * RETURN CODE

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Post Author: [email protected]
CA Forum: Deployment
Hi
I have a following problem.
I have installed Crystal report application server(RAS)(CE embeded 10) on Windows server 2003 enterprise x64 edition.
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