FIOS Caping Download Speeds 7PM-11PM 150/150 Caping speeds to 7Mbps Download Upload Unafected
FIOS is Caping Download Speeds in the hours of 7PM-11PM
MY 150Mbps/150Mbp speeds are being Caped to to a mesely 7Mbps Download
Upload Speed Unafected
Spent 2 weeks with techs on the Phone, mean while not wanting to admit that there are issues with there switches. WHAT A WASTE OF TIME AND RESOURCES.
Spedtest
http://www.speedtest.net/my-result/4148501502
Trace route at around 8pm
Tracing route to google.com [74.125.226.167]
over a maximum of 30 hops:
1 1 ms 1 ms 1 ms Wireless_Broadband_Router.home [192.168.1.1]
2 24 ms 3 ms 10 ms L100.NYCMNY-VFTTP-72.verizon-gni.net [71.183.243.1]
3 13 ms 11 ms 13 ms G2-3-1-6.NYCMNY-LCR-21.verizon-gni.net [100.41.194.214]
4 * * * Request timed out.
5 72 ms 95 ms 84 ms 0.xe-2-1-6.XT1.NYC4.ALTER.NET [152.63.3.6]
6 79 ms 77 ms 86 ms TenGigE0-6-0-5.GW8.NYC4.ALTER.NET [152.63.25.214]
7 * * * Request timed out.
8 16 ms 13 ms 15 ms 216.239.50.106
9 14 ms 13 ms 13 ms 209.85.245.183
10 12 ms 11 ms 11 ms lga15s45-in-f7.1e100.net [74.125.226.167]
Tracing route to verizon.net [206.46.232.39]
over a maximum of 30 hops:
1 1 ms 1 ms 1 ms router.asus.com [192.168.1.1]
2 3 ms 2 ms 2 ms L100.NYCMNY-VFTTP-72.verizon-gni.net [71.183.244
.1]
3 9 ms 2 ms 7 ms G2-3-1-6.NYCMNY-LCR-21.verizon-gni.net [100.41.1
94.214]
4 * * * Request timed out.
5 47 ms 46 ms 44 ms 0.ae2.DFW9-BB-RTR1.verizon-gni.NET [140.222.229.
111]
6 48 ms 47 ms 47 ms so-2-1-0-0.DFW03-CORE-RTR1.verizon-gni.net [130.
81.20.219]
7 * * * Request timed out.
8 * * * Request timed out.
9 102 ms 113 ms 102 ms 206.46.228.129
10 103 ms 99 ms 101 ms 206.46.232.39
Well after 1:00AM its seems to be OK
What a difference in trace root and speed
Tracing route to google.com [74.125.226.2]
over a maximum of 30 hops:
1 1 ms 1 ms 1 ms 192.168.11.1
2 3 ms 4 ms 3 ms L100.NYCMNY-VFTTP-72.verizon-gni.net [71.183.243.1]
3 6 ms 9 ms 6 ms G2-3-1-6.NYCMNY-LCR-22.verizon-gni.net [100.41.194.212]
4 12 ms 3 ms 4 ms so-3-1-0-0.NY5030-BB-RTR2.verizon-gni.net [130.81.199.12]
5 5 ms 5 ms 5 ms 0.so-0-0-0.XT2.NYC4.ALTER.NET [152.63.17.21]
6 4 ms 11 ms 14 ms TenGigE0-7-0-0.GW8.NYC4.ALTER.NET [152.63.22.45]
7 6 ms 5 ms 5 ms google-gw.customer.alter.net [152.179.72.62]
8 3 ms 5 ms 5 ms 209.85.255.68
9 5 ms 5 ms 5 ms 209.85.245.177
10 6 ms 5 ms 5 ms lga15s42-in-f2.1e100.net [74.125.226.2]
I’m in Queens N.Y. area, The way I see it Verizon Fios has OVER PROVISIONED, OVER SOLD their own network and switches are overloaded with bandwidth that can't handle. So they throttle down everyone’s speed, on the local Central office hub. As the hour of the day 7PM the speed is being gradually being slowed down to about 7Mbps for me.
As the hour approaches I have been running tests between a few servers transferring large files for a few hours, my results were: as the hour approaches the speed gradually decreases until it’s caped at 7Mbps. but the upload speeds are unaffected. It’s like Fios provisioned download speed is exhausted. PC directly connected with a CAT6 1Gigabit LAN cable to ONT. So the bottle neck is the central office
TEST SPEED between 7pm-11pm
02/16/2015 Speed Test, 2 weeks after reporting the issue no resolution, or explanation,
http://www.speedtest.net/my-result/4148539799
02/06/2014 Speed test, 1 week after I reported this issue to Verizon
http://www.speedtest.net/my-result/4123106857
TEST SPEED between 7pm-11pm
Speed Test early during the day 02/17/2015 11AM
http://www.speedtest.net/my-result/4149878043
I see it as the fiber has to allocate bandwidth for the TV, INTERNET and not to mention if you watching VIDEO ON DEMAND all use bandwidth.
VERIZON TIME TO UPGRADE YOU INFOSTRUCTURE
Similar Messages
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FIOS 150/150 but only showing 95/95 on Verizon Speed Test
Some context - have been on the 150 plan for about 6 months since dumping TV and Phone Service. I originally had the Quantum gateway router but was dissatisfied with the wireless coverage.Purchased a Netgear R7000 about 5 months ago and used it as an Access Point with the Quantum Gateway as the Router. Getting 150 up and down no problem.Switched out the Quantum router and used the Netgear R7000 as my only router and access point about 4 months ago. Was still getting 150 up and down. Returned the Quantum gateway to Verizon. At the beginning of this week, started upgrading some of the family PCs to Windows 10. After upgrade, realised that the Internet was slow. Measured using Verizon Speed Test, all of the PCs were showing 95/95 consistently. Tried it with my Macbook pro and was the same so not a Windows 10 issue. Rebooted router, no difference. Reset router to factory settings - no difference. Updated router firmware - no difference. Got in touch with Verizon support - they tested the connection, reset it and confirmed that I am still provisioned for 150/150.. Ordered a new Quantum Gateway to check that there is not a router issue (dubious on this) and will try it when it arrives. Has anyone had a similar experience or can anyone offer advice on troubleshooting this?
This is just a shot in the dark but when you were running the speed test(s) on your Mac, did you have any Windows 10 machines shut down? If not, and if you haven't disabled Windows 10's default bandwidth sharing setting, you might be experiencing bandwidth usage as explained in this article: http://www.computerworld.com/article/2955288/microsoft-windows/windows-10-commandeers-users-upload-bandwidth.html
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As i said in the title, my net speed over the speed seems to be extremely slow. I had my adsl upgraded recently from 2mbits/s to 5mbits/s but when i had 2mbits/s the speed seemed to be fine and after the upgrade downloads just dropped down to 5-50kb/s when its supposed to be arround 300-600 kb/s. Is it a problem with my router or something to do with the iPod? Please help.
lol81 wrote:
Sorry, but yeah im using wi-fi. WPA2-PSK security and radio type: 802.11g
The 802.11g standard for wireless networking supports a maximum bandwidth of 54 Megabits per second (Mbps).
That does NOT mean that the average throughput will reach 54 Mb/s. The "speed" terminus is merely used to describe the bandwidth of a connection, not its actual speed.
The common units are Kbit/s, Mbit/s and Gbit/s
The actual useful data exchanged on 802.11g networks will always occur at lower rates than 54 Mbps.
The 300 to 450 Mbit/sek bandwidth you will only get on a 5 GHz 811.n network with MIMO and (for the 450 speed) at least 3 antennas in your receiving unit.
But, as you described, the connection slowes down while transfering data, especially on your iPad.
This (except for a usual up and down fading) indicates, that there is either a bottleneck in your network or additional (unwanted) traffic on the net.
First to think on is, that Bluetooth and 811.g uses the same frequency and may interference.
First steps to do will be, following the troubleshoot as described under the link below.
http://support.apple.com/kb/ts1398
If this will not help you, feel free to post on this thread again.
Lupunus -
I started downloading a rental movie on apple tv, but I live in a rural area with terrible Internet download speed...is there anyway to stop the download, and resume downloading, onto my iPad when I have access in an urban setting with high speed Internet?
Yes, to be honest I was a little surprised myself. But it absolutely didn't connect when plugged into the test socket (I even tried to force a connection from the Home Hub manager but it wasn't having it). It is definitely the master socket. The only extension is a small piece of (engineer installed) phone cable to link the hub and the master socket (because the socket and mains power are unhelpfully on opposite walls of the hallway).
I ran the Java download for Google anyway and it only took about an hour. The speedtester results are as follows:
Download speed achieved during the test was - 109 Kbps
For your connection, the acceptable range of speeds is 50-250 Kbps.
Additional Information:
Your DSL Connection Rate :2560 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 135 Kbps
I don't as a rule disconnect / reboot the hub; today it has been dropping off on its own, while several days ago I tried a few reboots just to try and get a connection.
Additional info - my exchange is actually called Claypole Fenton (or vice versa). Whatever, my profile has probably been welded to 135k for days and days.
Cheers
Nick -
I've been messing with computers since 1958 and I've never seen such a mess as trying to download and install the recently purchased copies of Photoshop and Premiere Elements Version 13. Slow downloads? Sure, but I can live with that. But once downloaded, what next? Look for a xxx.exe file somewhere in the pile? Read the "ReadMe" file? All I seem to get is unzipping some files with nothing leading me into the proper steps. I can't even seem to get off the ground. Everything I touch unzips and just lies there. I hate to think I've gone dumb after all of these years, but "user friendly" this is not. My "Your order confirmation" sheet gives me "Follow the instructions below to start using it today" and the first three steps work as you'd expect. Step 4 states "After you have completed the download process, your serial number will be displayed in the download center." Step 5 is "You can log back into 'Adobe Account Management' in the future to re-download your product or retrieve your serial number. ...." I have no problem with my serial number but there seems to be a lot missing between Steps 4 and 5. It would be nice to have this information as pretty standard "stuff. Computers are supposed to do super stuff without a lot of time-consuming problems with a simple process like installing the software. I'm feeling a bit hostile about this but it is a time-consuming, frustrating process.
Justin created a guide to using Favorites. It will help you a lot with what you seek. He has a link to it in this thread.
http://forums.verizon.com/t5/FiOS-TV-Technical-Assistance/Exploiting-FiOS-TV-Favorites/m-p/9935 -
Why does it take over 2 hours to download a rented movie on Apple TV? When I download a movie from Netfix it is immediate.
Welcome to the Apple Community.
The first thing to check would be your internet download speed, you can do this at www.speedtest.net.
1080p HD movies require a recommended speed of 8 Mbps, 720p HD movies require a recommended speed of 6 Mbps, while SD movies require a recommended speed of 2.5 Mbps.
Netflix uses adaptive streaming and can reduce quality right down to produce a stream as low as 0.5 Mbps. -
Speed has dropped from initially promised speed
Hi Guys n Gals.
I recently renewed my broadband contract with BT after a year of 3Mb/s D/L speed and 376Kbp/s U/L.
I was looking at the BT speedtester in September/October when it stated that i should receive a minimum of 5Mb/s and a maximum of 8Mb/s but should expect 6Mb/s. I rang to verify this with the sales dept. and all was hunky dory......for 2 months.
My exchange (Toddington) had recently had 21CN work completed and all looked as though my speed had in effect doubled. Well it had! WOW! it was brilliant.
I then started to have a degradation in service which has seen my downspeed drop to old levels and im totally disappointed now.
I have called BT's "tech support" in India and have become bitterly sore from their basic patronising, turn it off and on again approach. When i mentioned that i had carried out BT's own speedtest and been given the aforementioned figures, i was told that i must be mistaken and that my line only has capacity to sustain 6Mb/s yet i have downloaded files at far above that number/speed. I was being told i had not seen what i know i saw. Here are my line stats for your perusal:
I am in the test socket and connected via G/Bit LAN card to G/Bit port on HH3.
These stats were taken from the router directly after the line test so there was obviously a reset of the router in said test.
Is there anyway i can reobtain the exact speedtest i was sold the product on as i now wish to terminate my contract totally. I will NOT be treated like this as a customer. I have been on the phone to tech support again this evening and they reckon they have found a line fault.......Why can they have not done this before totally insulting my intelligence like they have.
I wish for two or three things to happen now. Location of the fault, apologise directly to me from a UK BT rep and finally cut me loose so i dont have to suffer any more foolish service any longer than is exactly necessary.
Best Regardswelcome to the forum
if there is a fault and it gets fixed then great and maybe your connection speed will improve. you never get a promised speed but an estimated speed but that is very much dependent on your line quality and home connection.
if you want some assistance from the forum members then please can you post the adsl stats from your router may need to 'show detail' to get all stats (if hub enter 192.168.1.254 in your browser and navigate to adsl or use a-z, if netgear enter 192.168.0.1) and run btspeedtester (MAC users may have problems) http://speedtester.bt.com or http://bt.custhelp.com/app/answers/detail/a_id/9354/c/346,4740,5520 and post the results .
are you connected directly to the NTE5 master or test socket or to somewhere else? Is the master the only phone socket in your home?
Have you tried the quiet line test? - dial 17070 option 2 - should hear nothing - best done with a corded phone. if cordless phone you may hear a 'dull hum' which is normal
Someone may then be able to offer help/assistance/suggestions to your problem
If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’. -
I purchased an album on ITunes store, while the items downloaded to my phone, it didn't download to my mac. Some of the songs downloaded but not the majority, when I try to download the songs, it gives me an error 8003 Unknown error occured. What am I doing wrong? If I can't download this album, how do I get a credit??
Hello mercdw,
Once the music has been downloaded to your iPhone, you can transfer purchases from your device to iTunes.
iTunes Store: Transferring purchases from your iOS device or iPod to a computer
http://support.apple.com/kb/HT1848
Alternatively, the following article provides further information regarding this error and steps that can help resolve the issue.
"Error -50," "-5000," "8003," "8008," or "-42023"
These alerts occur due to timeouts or conflicts trying to write a file during download.
If you encounter this issue while accessing iTunes Store:
See iTunes 9: "One Moment Please" or "Error (-50)" message when accessing iTunes Store
If you encounter this issue while while downloading something from the iTunes Store:
Delete your iTunes Downloads folder, located in:
Mac OS X: ~/Music/iTunes/iTunes Media/Downloads Note: "iTunes Media" may appear as "iTunes Music. Also, the tilde (~) refers to your Home directory.
Windows Vista: \Users\username\Music\iTunes\iTunes Media\Downloads\
Windows 7: \Users\username\My Music\iTunes\iTunes Media\Downloads\
Windows XP: \Documents and Settings\username\My Documents\My Music\iTunes\iTunes Media\Downloads\
After locating your iTunes Downloads folder:
Quit iTunes.
Delete the Downloads folder on your computer.
Open iTunes.
Choose Store > Check for Available Downloads.
Enter your account name and password.
If you encounter this issue while while downloading Digital Copies using Windows:
Use MSCONFIG (directions for Windows XP and Windows Vista/Windows 7) to disable conflicting software.
If using MSCONFIG steps resolves the issue, you may want to use the System Configuration Utility to turn on the third-party System Services and Startup Items one at a time (restarting your computer after turning on the item or items) to identify which System Service or Startup Item is causing the conflict.
You can turn all of them back on by selecting the Normal Startup option under the General tab of the System Configuration Utility window, but please note that this may cause the issue to reoccur.
If you are able to isolate the issue to a particular third-party software, you may wish to contact them to let them know of the conflict.
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Cheers,
Allen -
i recently bought the new iphone 5s and cannot use it becacuse i need to connect it too itunes version 11.1, However it wont let me download it because it says i have to download version 10.8.6 first but wont let me download that either so i have a brand new iphone that is useless because i cant download itunes on my macbook. how can i fix this?
10.6.8 (Snow Leopard) is an upgrade from Leopard, which you apparently have (10.5.8).
iTunes 11 requires 10.6.8 (not 10.8.6 as you have typed). If your Mac is an Intel one with at least 1Gb of RAM then you can buy Snow Leopard in the online Apple Store (type 'Snow Leopard' in the search box rather than browsing for it).
Once installed, download the combo updater to bring it up to 10.6.8:
http://support.apple.com/kb/DL1399
You will then be able to install iTunes 11. However if your Mac has a PPC processor you cannot install Snow Leopard and will be unable to proceed. To check this, choose 'About This Mac' from the Apple menu and look where it says 'Processor' - it needs to say 'Intel' for you to be able to upgrade. -
I am able to locate Bright Flashlight. I click on download and it takes me to a page with several items to put in a shopping cart but no downloads. The initial link shows it as a free download. Is there any way to download this from my computer and send it to my phone?
Got it to work through my screen Thanks
Now I have another question. I received some photos through in text messages. I wanted to transfer them to my PC. After struggling for a while, I was able to email them. However, I could not find a way to transfer them to my memory card. I read the instruction manual that said to go to recent on any screen. I could find no recent. I couldn't find any link when I brought the photos up to save them to my card. I do find this smart phone a real challenge from compared to what I referred to as my "Dumb Phone" I see where there are classes for the use of these phones but they are too far from where I live. So how can I save to my card? -
I just bought An iPod touch 4th generation yesterday, it was working fine I could
Download appl from the store from my iPod without a problem . Today however every time I try downloading something from my iPod touch
it. Doesn't download a message pops up saying " cannot connect to iTunes store" why? I am connected to the Internet and I can easily go on safari and google with. NO problem but everytime I go on the app store it gives me that message can you please help? My iPod isup to date and so is iTunes I so tried bar restarting my iPod and it worked for about 2 minutes the the message kept popping up Again please help me . Thank youIf you restored to factory settings/new iPod and still have the problem that indicates a hardware problem.
Make an appointment at the Genius Bar of an Apple store..
If your iPod is defective and not abused Apple will exchange it at no cost.
Apple Retail Store - Genius Bar -
I have dowloaded both 3.6 and 4.1 exe, however, I still get the urgent mesg from firefox. My download file shows that the downloads took place, but I guess they never were completely installed. How can I check to make sure the downloads are installed? Will the urgent messages stop when the downloads are truly installed?'
Do a clean (re-)install:
* Download a fresh Firefox copy and save the file to the desktop.
* http://www.mozilla.com/firefox/all.html
* Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
* Don't remove personal data if you uninstall the current version (doesn't apply to Firefox 3.0.x).
* It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
Your bookmarks and other profile data are stored elsewhere (not in the Firefox program folder) and won't be affected by a (re)install.
*[http://kb.mozillazine.org/Profile_folder_-_Firefox] -
I am running OSX 10.6.8 Snow lepard I am trying to install windows on my intel imac 20in late 2006 via bootcamp, and it says I need to download Windows Support Software. I tried, but it says "Download can not continue. The Windows Support Software is not available. I bought the Imac secend hand and did not get the install dvd's with it What can I do?
You don't need to download the Windows support software, because in Snow Leopard, they are only available as a download for the Late 2010 MacBook Air.
Instead, you have to buy Mac OS X Snow Leopard. The Snow Leopard disc contains the Windows drivers for your Mac, so you have to install them after finishing the Windows installation -
I tried to download a Cisco website application. The app did not download and it is stuck on the window where it has the option of open.....it will not open. The problem is that I cannot get the window off the screen and I can't get back to the App Store home page! Help! Thanks
Try this.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up. -
I bought a Mac Book Pro retina display, Serial Number C02J*****2, on 8/11/2012. Unfortunately, I am unable to download updates from the App store.Whenever I tried to download updates, it shows me an error message, "we could not complete your request. there is an error in the App Store. Try again later (100). Your Apple ID has been disabled, contact iTune support". However,the problem still persists even after my password has been successfully reset. What is is the error in the app store? I really need help to resolve this issue.
Moreover,I also need help how to update to the mountain lion free of charge as my Mac pro is four(4) days old.
Sincerely
Asrat Kahsay
N.B. I'M not exactly sure the operating system is "Mac OS X v10.7.x". However, I do know for sure it's Mac OS X v10.7.4
<Edited by Host>The Apple Support Communities are an international user to user technical support forum. As a man from Mexico, Spanish is my native tongue. I do not speak English very well, however, I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
The OS X Mt Lion up-to-date program;
http://www.apple.com/osx/uptodate/
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