Fios Gateway 5 GHz Wireless radio unstable

The Fios Gateway 5 GHz Wireless radio is unstable. This is my second Fios Gateway router and I'm having the same problem. The 5 GHz signal is very weak. There a spots where the signal is unavailable yet the 2.4 GHz. I even installed aWi-Fi range extender (the one Verizon sells) but the signal did not improve I'm thinking that the Fios Gateway Wi-Fi radios are crap. I think the best way to proceed is to buy a solid wireless router and shutoff the Fios Gateway wireless radios. Can anyone recommend a wireless router with a usable 5 GHz radio? I think a commercial Wi-Fi router is the best way to go. Thank you. I have tried to get Verizon to come out and check my Verizon equipment but that is impossible. Notice that when you make an service appointment, Verizon calls every morning and if you don't push the right button, they CANCEL your service call. This is something Congress needs to legislate - SERVICE. I'm thinking of going back to Comcast.

I have a WiFi extender in line of sight of the Fios Gateway router and the 5GHz channel is still unstable. At this point I have to assume I can't use the 5GHz channel so I will return the Fios Gateway router rather than pay the monthly fee for an inferior router. This router is slow even for wired access. For whatever reason the Fios Gateway routers are not compatible with my Verizon equipment. My ActionTec is faster and more reliable. I will also get the most powerful 2.4GHz wireless router and use that as a separate wireless access point instead of the wireless radios in the Verizon routers. I can't imagine busineses putting up with these problems when it comes to 5GHz channels. Thanks.Ed

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Can I disable my Verizon Fios Router Wireless radio, connect it to a switch and use my airport express as my wireless access point connected to an in wall ethernet port?

Here's the deal. I have a Verizon Fios MI424WR router. My house has CAT5 throughout the house. The media panel is located in the garage. I want to take the Verizon Fios Router and cannot it in the media panel so I can connect a switch to it, that way, all my CAT5 can fire throughout the house. Verizon being Verizon decided to connect the router directly in the office.
Can I go this route (Router in media panel, switch cross connect to it) and use Airport Express, connected to one of the in-wall CAT5 ports in my house and then set it up as my wireless access point to provide wifi to my portable devices (iPad, iPhone, Macbook)? Is this possible? Will Airport Express comminicate with my verizon router via ethernet in-wall? Do I have to turn off the wireless radio in the Verizon router? Any help would be greatly appreciated!

That is right, by hard wired I was just making clear wired vs wireless attachment. AirPort family of devices will only act in a repeater mode with their own family members, not FiOS routers. they have to be wired to work.
There are some useful docs you can download from Apple, Support, Manuals, Peripherals, AirPort (just follow thos links from the Support button on the top bar):
Apple AirPort Networks
Designing AirPort Networks
AirPort Express Setup Guide
The last has a diagram of what you are trying to do, though without the house wiring, etc., but the basic principle.

Best Airport Extreme Wireless Radio Mode with Old and New Macs and PC

I'm running Airport Utility 5.3.2 and am running / connecting to the Internet with a new Airport Extreme 802.11n Gigabit Ethernet (the new squared off one) with "Version 7.3.2".
In addition to my new MacBook Black (which has 802.11n, I have two other older Maxs that run 802.11b/g (and also a PC that has 802.11.b/g/n).
Currently, the Airport Extreme's "Wireless" "Radio Mode" is set to
802.11n (802.11b/g compatible)
But, reviewing the Radio Mode menu, I see there are a number of choices that seem "faster" - 802.11n only (2.4 GHz), 802.11n (802.11a compatible) and 802.11n only (5 GHz).
Can I set the Radio Mode to any of these other settings and still have my older Macs (and the PC) connect to the internet using this Airport Extreme? Or, do I have to leave my Airport Extreme Radio Mode set to what appears to be a slower speed 802.11n (802.11b/g compatible) setting to allow others to use this Airport Extreme Base Station?
FWIW, I do have an older Airport 802.11g version 5.7 still connected and set up and the older computers can / could connect through that. However, I was hoping to give that one to a friend for their use elesewhere and wanted to have only one Airport Extreme set up at my house.

"you'll use N+B/G at 2.4 GHZ."
I guess you means that I should continue with my current setting on the Airport Extreme - which is "802.11n (802.11b/g compatible)" - if I want all my computers to access the web via the Extreme. Correct?
I'm too much of a novice to try a "bridge" mode setup.
However, your suggestion (I think) "It would be more reliable and faster speed if you could connect both routers to using ethernet" does give me hope.
My Verizon Fios modem is actually a router. Indeed, I have my TiVo box connected to the Fios modem/router.
If I connect BOTH of my Airport Base Stations to the Fios modem/router and then do the following:
(1) set the newer "Extreme" Base Station to "802.11n only (5 GHz)" and
(2) keep the older Base Station (running 802.11g) as is
then my (and others') newer computer(s) with 802.11n can connect at high speed via the Extreme and older computers can still connect using the older Base Station.
Correct?
Message was edited by: JoeS

Windows 7 64 bit has problems with Actiontec MI424WR while wired with wireless radio off

I have discovered an issue with Windows 7 64 bit OS. My attempted set up was to havea 802.11n Belkin Play router connected to my Actiontec MI424WR router as a wireless access point with the MI424WR wireless radio turned off. This worked fine for my XP 32 bit PC, my Windows 7 32 bit PC, and my 2 Windows 7 64 bit laptops using wireless. A problem arose when I tried wired connections on the Windows 7 64 bit laptops and a Windows 7 64 bit PC.
While wired, internet would drop either completely or intermittently but too frequently to be useful. Tech support had no idea what to do or what caused it. It was reproducible after a reset of the router and then turning off the wireless radio.
I could fix it by turning on the wireless radio again, but I had hoped to turn it off and only use wireless from the 802.11n router.
Any ideas?
Brian

Did you disconnect wireless on the 2 Windows 7 64 bit machines while testing wired?
What is the connection between the Actiontec and the Belkin? LAN-to-WAN or LAN-to-LAN?
If the connection is LAN-to_LAN, the wireless connection on each machine would have obtained a DHCP address from the Actiontec. When you connected wired, you would have gotten a new IP address based on the different MAC address of the wired NIC, resulting in the machine having 2 IP addresses. This may not be readily apparent on the Actiontec main status page as the second connection will get a generated name of "new-host-xx" (the router can't reuse the same PC name for 2 different IP addresses). Windows should be able to keep the two connections on the same subnet straight, but I've seen WIndows do stranger things.
If the connection is LAN-to-WAN, the Belkin must have a different subnet address than the Actiontec (e.g.. 192.168.2.x). Now, if you connect both wired to the Actiontec (192.168.1.x) and wireless via the Belkin (192.168.2.x), Windows is going to have connections to two different subnets with two different gateway routers. Without explicit routing rules, Windows won't know which gateway to use.

HP Photosmart Plus B209a-m - Wireless Radio turned off

I am trying to set up my printer with the new router. When I turned on my printer, the green wireless light comes on. When I run the Network Test, I get the message "The Wireless radio on your HP printer is currently turned OFF. To connect wirelessly, you must turn ON the wireless radio on your HP printer. Then the wireless light goes out.
I can't figure out how to turn on the wireless radio. Help!

Setting a static IP address may help this issue:
- Print a Network Config Page from the front of the printer. Note the printer's IP address.
- Type that IP address into a browser to reveal the printer's internal settings.
- Choose the Networking tab, then Wireless along the left side, then the IPv4 tab.
- On this screen you want to set a Manual IP. You need to set an IP address outside the range that the router automatically sets (called the DHCP range). If you know what that is, set an IP outside that range but no higher than 254 (the last number in the address). If you do not know this, enter the current IP address.
- Use 255.255.255.0 for the subnet (unless you know it is different, if so, use that)
- Leave the gateway and DNS blank. Click 'Apply
Now, shut down the router and printer, start the router, wait, then start the printer.
After this you may need to redo 'Add a Printer' using the new IP address.
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I am employed by HP

Photosmart c309a- 'The wireless radio is not functioning, contact HP support'

My Photosmart c309a wont connect wirelessly. Upon running the wireless network test, the report states, and I quote "The wireless radio is not functioning. Contact HP support". The report then states the following:
Wireless on PASS
Wireless working FAIL
and everything following that stated as 'not run'.
Ive searched for other threads on the subject, and the only sloutions I can find are unplug the printer and plug it back in to reset it (made no difference), and try the HP print and san doctor (link was dead, found it manually and didnt work as it cant connect to or even see the printer on the network).
So the question is, is this a hardware fault, and if so what can be done about it?

Hello,
Yes, it is an hardware issue and indicates that the Wireless card is not functional.
Please call HP Tech Support for further assistance.
If you are in US , the toll free # is 1-800-474-6836 .
If you are not in US , then log on to www.hp.com , at bottom-left corner there is a world map icon, click on it and then select the region you belong to, which would then provide support options for you for that region.
Regards,
Jabzi
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Click "Accept as Solution" if it solved your problem, so others can find it.
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Regards,
Jabzi
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Click "Accept as Solution" if it solved your problem, so others can find it.
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Help, report says wireless radio is not functioning contact HP suport***

Help, report says wireless radio is not functioning contact HP suport***
wireless on pass
wireless working FAIL
This question was solved.
View Solution.

Reset your C7280 by turning it off, hold the # and 6 keys while and a bit after turning it on.
Now, run a Wireless Network Test from the front panel.
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I am employed by HP

Wireless radio is not functioning

I keep getting the message wireless radio not functioning on a C309a. I have tried all the suggestions that are posted.. Is there any other way to fix wireless radio. I was on the phone with HP for 3.5 hours tiring to resolve the issue and nothing was resolved.. My printer is just out of warranty. Is there anything else that can be done or is the printer used wirelessly junk? I am able to connect thru USB for now.. but really need my wireless to work. Can anyone help Please!!

jcarol19 wrote:
Mine too! I also have a C309A printer and have spent over 2 hours on line with HP trying to fix the problem and for a moment it was fixed. But then the next day, it wouldn't work again so I ran a wireless test and it said the wireless radio is not working. This would mean that the radio installed in these printers are junk and need to be replaced. I would suggest you fight "city hall" by sending your complaint to upper managment. The last thing they want is bad publicity, trust me I know.
Don't waste your time, I tried it....they could care less about bad publicity....all I got out of it was a headache from the phone conversations and now having my posts deleted. They insist this is not a recurring problem and have gone so far as to say that wireless radio failures are RARE!!!!!!!

Wireless radio is not functioning - Photosmart c4599 All-in-one

I have had my printer connected to my home wireless network. The printer stopped working. When I run the wireless network test report it says "The wireless radio is not functioning. Contact HP Support. According to the HP web site, the printer is out of warranty. Is there anything I can do to get the wireless working again via a hard reset or is this something a technician will need to fix? If out of warranty, is the cost to fix really worth it?

If this message is appearing on the Front Panel of the printer, then it is an indication of a hardware problem that has developed.
It sounds like the wireless card has gone bad in the printer and this is not something that a reset would be able to address.
If the printer is out of warranty, then your best option is to replace the printer. HP Tech Support has many options available to you, such as the Upgrade program.
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I am not an HP employee.

Wireless Radio is not functioning on Photosmart C309a

VERY FRUSTRATED right now....I've read similar posts about this and wonder if there is a significant flaw with the wireless radio in this model that HP will not acknowledge....
I've got a 13 month-old (Still shiny new) Photosmart C309a that is just past the warranty date. It really hasn't been used much at all -- just basic household use. I am totally kicking myself since we started having problems with the wireless network disconnecting about 3-4 months ago (when it was still under warranty). It was a sporadic issue, and I was always able to do a reconnect by doing a combination of unplugging it and then using the "Wireless Setup Wizard" to reconnect. Now it cannot find the wireless network at all. The Wireless Radio is "on" and when I run the Wireless Network Test I now get "The Wireless Radio is not Functioning. Contact HP Support". My wireless network seems to be working just fine for everything else, so I truly think this is a printer problem.
Anyhow, because it is just past warranty, we have called HP support twice and have not gotten much help either time. They do not seem to care and tell you they will have to charge you for the help?!?
Am I supposed to replace a perfectly good printer since the wireless doesn't seem to connect? Is there another way to fix this? Is there a way to just replace the wireless radio and not the whole printer (and is that advisable)?
I would greatly appreciate any help!

This seems to be an issue with HP wireless printers. The Photosmart C309a is my second all in one in 5 years. Same as many others, my wireless went dead 13 months after purchase with very light home use. Last one had wireless go dead same way and had to use it wired to the network for 4 years.(except for wireless, old printer still works fine, had to upgrade for Windows 7)
Seems HP should correct this issue or at least quit advertising wireless printers when the wireless dies and cannot be fixed.
No one should have to purchase a new all in one printer to have wireless when everything works except the wireless after the first year. The printers cost way too much for cheap wireless with a short lifespan. If HP does not do a recall on these printers for the wireless, I'm going to purchase a different name brand next time... Starting to look up reviews now on other printers.

HP Photosmart c309a printer. install msg is 'wireless radio is not functioning'. troubleshoot?

My HP Photosmart C309a printer stopped printing. i uninstalled & re-installed the printer and software. on the reinstall, a message popped up that "wireless radio is not functioning'" how do i troubleshoot this?

This is how to contact HP support: www.hp.com/go/totalcare (click on Printers & Monitors, there is a phone number on the resulting page).
Do it soon.
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HP Photoprinter C7280 printer. The wireless radio is on but not functioning - so no wifi conection.

HP Photoprinter C7280 printer. The wireless radio is on but not functioning - so am unable to gain wifi connection and print! - Why? How do I fix, Thanks

I would guess that the printer's wireless radio has died. Have you tried plugging the printer into your wireless router with an Ethernet cable? It should work and give you the same functions as wireless. Your computer or router will not care how the printer is connected.
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I am employed by HP

Wireless radio not working contact HP support?? call whom? for Photosmart 309a

I have reinstalled the software and verified the network is working and all other functions work on printer including USB hookup. Message sent after testing.. "The wireless radio is not functioning. Contact HP support. THis is my last try before trashing this new printer prod #cc336a out of warranty

This is how to contact HP support: www.hp.com/go/totalcare (click on Printers & Monitors, there is a phone number on the resulting page).
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

Can't detect or connect to my wireless network - Diagnostics says wireless radio is not functioning.

Couldn't print; computer said printer was not connected. Tried to reconnect to wireless network, couldn't connect. Ran the Wireless Network Test Report, which said "the wireless radio is not functioning. Contact HP support."

Follow the instructions in the manual to reset the printer back to Factory Defaults. Now check the wireless radio status again. If the same, use the front panel to navigate and attempt to enable the wireless radio. Again, check the status after. If it still says it is not functioning, the wireless radio is indeed defective.
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OfficeJet Pro 8500 Wireless Radio is not functioning

I had been using Office Jet Pro8500 Wireless for about 5 months. All the sudden, I lost the network connection. I had been in contact with HP Support and waiting for a call back from them. We had tried to reset the network connectivity (unplug the computer, and press 6 and #) but not successful. I am connected to my wireless network on my computer. I have 2 computers (one Windows 7 and the other Windows XP). I use NetGear for my wireless router, 64 bit with WEP.
I have been reading some messages in this forum, do I have a bad wireless radio in the printer? I have been spending close to 2 hours with HP Support doing various thing, but no luck. They suppose to call me back 1 1/2 hours ago but no one had called yet. :-)
Any suggestion?

Hi, thank you. Yes, I have done that. It says: "The wireless radio is not functioning. Contact HP support. "
Diagnostics Summary:
Wireless On - Pass
Wireless Working - Fail.
Network Name (SSID) Found - Not Run
everything else below here are "Not Run" .
Downlink count - 1
I am on the phone with HP Tech Support. I used your suggestion to tell them that I believe that I have a failed radio module in my printer. They are going to send me a "refurbished" basic printer. They assured me that the refurbished is a brand new unit, never used with any customer. It is an overstock printer which they open and take out any accesories and ship it to me. Hope this will work. Hope this is true.
PS: HP asked me to pay for expedite shipping but I politely asked that they will waive the cost because it is a defective unit. They did. But I have to give my CC for "collateral" in case I do not return my defective unit.
Waiting now for that replacement printer.
Thank you for your assistance.

Fios Gateway 5 GHz Wireless radio unstable

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