Fios "ON The Go"

When I first got my Iphone I was happy when I could download my Fios app and watch programs on my phone even if I was not at home. I didn't even need to be connected to the internet to see programs. Now the only way I view my programs is unless wireless internet is available. When looking at WATCHESPN some shows are blacked out. You didn't require those who had FIOS to also have Verizon wireless in order to watch Monday Night Football last year. I used to brag about having FIOS and being able to enjoy on your phone but now it's to many problems. Please go back to the way you used to be

How do I clean up my new FIOS connection?
The FIOS router needs to be in Bridge Mode to prevent the Double NAT error from occurring when two routers are both fighting with each other for control of the network.
Unfortunately, the likely problem from the FIOS side is that FIOS support will either tell you that their router cannot be configured to operate in Bridge Mode, or if it can, they will not tell you how to do it.
But, it could not hurt to check with FIOS to see if anything might have changed recently in this regard, so your first call would be to FIOS support.
If you cannot change the FIOS router to Bridge Mode, the alternate plan would be to change the AirPort Extreme to Bridge Mode. If you are using the Guest Network feature on the AirPort Extreme at this time, that feature will not work correctly when the AirPort is set up in Bridge Mode.

Similar Messages

Suggestions for Fios in the New Year

I posted this over on DSL reports too, but figured this was a good place to make the suggestions as well. I'd love some reaction from the folks who work at Fios.
1. Ditch FYI and find someone better to provide the guide data.
2. Add NASA-TV. NASA-TV is now starting to provide some programming in HD and I think it would be a big draw.
3. Create a new category of english language news channels from around the world. I'd love to get news from CBC, Sky News and several others. (you can find a bunch of them on http://www.livenewscameras.com)
4. Make FSN provide a full-time HD feed. Right now, it goes to an SD test pattern when HD programming is not on the air. There's no reason they couldn't offer all the FSN programming on this channel with the side bars when HD is not on.
5. Create a channel to advertise the latest features and programming on Fios. I say this because we so often have to find out things here on this forum. It would be nice if they'd tell us directly. I'm not sure what their original idea for Fios 1 was, but it has yet to be rolled out to most markets. Maybe they could make channel 1 just such a channel.
6. Fix the message light on the set top box. The light never comes on when there's a message in the message center. It always did when I had comcast. I can't believe they can't figure out how to fix this.
7. Streamline their websites. In looking up information from Verizon regarding Fios, I have found I usually have to look at 3 or 4 websites to get it all. There should be one website you go to for all your needs when you sign up with Fios. I'm sure they'll tell you that's the case - but that has not been my experience. There are a lot of good features of Fios that are online. (games, NFL network stuff, the ESPN360 access, etc) They need to advertise this better. It'll draw and keep subscribers if they do.
8. Add an HD only tier. Give people who want it the option of only watching HD programming for much less than they pay for the full Fios service. It would be pretty simple, if Fios has an HD channel, you get it on this tier. That would include all the movie channels. It would not include the NHL center ice channel or some of the other pay per view things. Offer 100+ HD channels for 50-75 bucks or so and I think you would get quite a few takers even if that meant they couldn't get any SD programming.

1. Ditch FYI and find someone better to provide the guide data.
I can only say that a lot of the info from ESPN this past weekend was totally invalid.
2. Add NASA-TV. NASA-TV is now starting to provide some programming in HD and I think it would be a big draw.
OH YEAH I'm ALL FOR THIS
3. Create a new category of english language news channels from around the world. I'd love to get news from CBC, Sky News and several others. (you can find a bunch of them on http://www.livenewscameras.com)
4. Make FSN provide a full-time HD feed. Right now, it goes to an SD test pattern when HD programming is not on the air. There's no reason they couldn't offer all the FSN programming on this channel with the side bars when HD is not on.
Any HD feed any provider gets is from the actual channel so if they aren't broadcasting in it we won't get it. They also have to send it to us so that we can put it on the channel.
5. Create a channel to advertise the latest features and programming on Fios. I say this because we so often have to find out things here on this forum. It would be nice if they'd tell us directly. I'm not sure what their original idea for Fios 1 was, but it has yet to be rolled out to most markets. Maybe they could make channel 1 just such a channel.
I am going to look into this.
6. Fix the message light on the set top box. The light never comes on when there's a message in the message center. It always did when I had comcast. I can't believe they can't figure out how to fix this.
I just go into the message box and remove the messages however if they are still there I'd try a powercycle. I don't have this problem on any box at my house
7. Streamline their websites. In looking up information from Verizon regarding Fios, I have found I usually have to look at 3 or 4 websites to get it all. There should be one website you go to for all your needs when you sign up with Fios. I'm sure they'll tell you that's the case - but that has not been my experience. There are a lot of good features of Fios that are online. (games, NFL network stuff, the ESPN360 access, etc) They need to advertise this better. It'll draw and keep subscribers if they do.
I'm gonna say yes in regards to this but I think the services is what will keep subscribers the most and could keep more if they were steamline I'm a Yes/eh on this one.
8. Add an HD only tier. Give people who want it the option of only watching HD programming for much less than they pay for the full Fios service. It would be pretty simple, if Fios has an HD channel, you get it on this tier. That would include all the movie channels. It would not include the NHL center ice channel or some of the other pay per view things. Offer 100+ HD channels for 50-75 bucks or so and I think you would get quite a few takers even if that meant they couldn't get any SD programming.
I'd Prefer not to pay extra for HD content and have it provided automatically
Kudos! Thanks!

Switching to FIOS, want the new high-capacity DVR. How can I guarantee getting one?

After 12 years I have to say goodbye to Dish because my old oaks are getting too tall and too wide and I don't have a clean line of sight...so I'm switching to FiOS. I've gotten used to the best DVR in the industry, and I understand that there are new high capacity DVRs for FiOS that rival the Dish DVR's capacity. How can I guarantee that when I order FiOS I'll get one?

You can't . Its whatever is put on the truck that morning. HOWEVER, you can do what I did and refuse the install. My installer was nice enough to go back to the office and get one for me. It is outgrageous to offer the older smaller equipment to new customers.

I have FIOS and the latest version of the Airport Extreme Basestation set up in bridge mode.

OK need some technical answers I have FIOS and am forced to use their Router. I have WiFi turned off on the FIOS router and my New version Airport Exteme Basestation set up in Bridge Mode. I have CAD 5 running to all my Mac computers and a CAD 5 up to the second floor. I have an older version Airport Extreme Basestation that I would like to connect to the CAD 5 cable on the second floor where the WiFi signal is weak as the main Airport is in the basement. How would I connect the second Airport to the Airport that is in Bridge Mode? Will this setup mess up my signal strength on either CAD 5 or WiFi? I will also have one Macbook Pro plugged into the upstairs Airport. This is mainly for the WiFi for my iPad and iPhone. Details will help. Thanks.

How would I connect the second Airport to the Airport that is in Bridge Mode?
Connect from a LAN <-> port on the Bridge Mode AirPort to the WAN "O" port on the second floor AirPort and then use AirPort Utility on a Mac or iPad to set things up.
Will this setup mess up my signal strength on either CAD 5 or WiFi?
Nothing will be messed up, and you will have a much stronger WiFi signal upstairs.
If you need more details on setup.....we need to know.....
1) What model number of AirPort Extreme will be upstairs. The model number is usually embedded in the foam base on the bottom of the device. Starts with an "A" followed by four numbers. Example.....A1143.
2) What operating system you are using on your Mac, or whether you want to use the iPad for the setup...assuming that the upstairs AirPort is compatible.

No Big Ten Network on FIOS for the start of the season?

Verizon signed a contract with BTN in July and I still won't have BTN to start the football season in Philadelphia! Time Warner and Mediacom just signed this week and will have the games available for Saturday. Comcast signed a contract at the same time and started BTN coverage Aug 15. I live in a Big Ten state where there is demand to see PSU, what gives?

I am actually an Iowa fan, so I am hoping that FIOS will have all the spillover games as well. If they don't I am switching back to Comcast because Comcast has all the spillover games. I am upset that I have to go to a bar and grill to watch the game instead of staying at home to watch them because that will mean I have to limit my comments and I will undoubtedly get crap from Penn State fans for watching the Iowa game, which is not so bad because most of the Penn State fans have been pretty nice. I just called Big Ten Network and they didn't have a specific date for me as to when I would get BTN, just that FIOS planned to roll it out between August 25th and September 16th. I told the guy that I was frustrated and he hinted at the fact the BTN was a little disappointed with FIOS for not providing the games to its customers for the start of the season. He also said that FIOS has not been telling people when they will get BTN, for others they have added the channel late, and in some markets it has just shown up without an announcement. I am happy with all other aspect of FIOS TV, but this one just makes no logical sense. I am sure we are in the minority, as most customers could care less if they get BTN.

I have the airport extreme 802.11ac and I managed to get it working with verizon fios but the upload speed is slow

The 802.11ac router has a fast download speed, but the upload speed is half what it used to be. Am I doing something wrong?
I have the router in brigde mode and I have the fios actiontec Rev I router. I am love the router because it is consistent around my house.

Here is what helped for me. My comcast service stopped connecting. I started by shutting down the modem (sb6121) and the airport extreme ac, taking note of the DNS setting, then after a few minutes connecting.
I had to do it several times, and then, for some reason, the DNS settings changed, and things have been great ever since (knock on wood). I am not one of the experts on the innards of things around here, but my DNS settings got reset automatically, and the problem went away.
If it were to happen again, I would repeat the process, and if it persisted, I would change the DNS settings (network-advanced-dns). I could give you the settings that work for me, but I suspect they are really for those in Oregon. Check out your dns settings, write them down, and do a web search for appropriate dns for you.
Sorry, I don't understand this part of the tech world, but this is what worked for me.
Hugh

FIOS + GAMING = THE LAG IS REAL!!

Its happened in the past and it seems to be happening agian. I find it very strange and wierd that I can play multiple different MMO's but I seem to have the most issues with FFXIV: AAR (Final Fantasy XIV : A Realm Reborn) . Naturally, like anyone that has issues with one specific game you assume it the game and contact them and thier support and explain to them the usual.
LAG, TIMING OUT, FREEZING, and CONNECTION LOST or WEAK.
Which they then tell you the basics of try resetting your router, try this, try that.The usual tech support responces. They have you run test and speed connections and the next thing you know pointers indicate that is the ISP connection. The ISP is not allowing or is throttling the connections, or rather this was how was it phrased. "You ISP is limiting the connection between you and your game clients server. meaning that you are not sending or recieving the full impact of your connection"
So I am curious. Is anyone else having these issues? Or is this a legit thing? Throttling a connection?
If so why is this happening? And why when contacting Verison do i get the same pointed fingers. "Oh it must be your game" with teh same , try this try that song and dance.
Can we please find the disconnect?!
Its really bad when a friend visiting out of state can use "COX hotel internet" and have a better connection then me!!

I have the same problem. I'm inclined to believe it's an issue on Verizon's end because I switch from my wired connection through Verizon to a wireless connection through my T-Mobile phone which has a weak 4G signal in my home and the issues I was experiencing just moments earlier are COMPLETELY gone! (I've done this on multiple occasions, particularly when I want to play as a tank) No 10 second lag spikes. The best thing about using my mobile broadband is aside from it actually working properly, most MMO's actually use very little data so my wireless service is essentially adequate backup when Verizon can't keep it together.
If you have the option, try another service either through your phone or perhaps a friendly neighbor with a different provider around the time you're having the latency issues.
I'm going to call Verizon about it next week.

FIOS takes the top spot in 2013 U.S. Residential Internet Service Provider Satisfaction Study

http://www.jdpower.com/content/press-release/KRauNGh/2013-u-s-residential-internet-service-provider-...

Dear AnneS,
I don't need to go to any other "private" forum to request what is my right to challenge my outrageous bill.
I had asked Verizon to remove their equipment from my home because I am closing this account.
Fortunately I am now working with consumer protection support to challenge the incredibly high bill Verizon is still attempting to collect from me.
Angel.

Verizon tech support for FIOS - how to get around the attitude.

Most are helpful, but some are rather disdainful of macs or linux, or act surprised if you have more than one computer.
A: Well, if I only had one computer, why would I need a router?
Linux does not need any special support, and in fact runs quite beautifully on FiOS and the router without any setup at all. It recognizes the router and self-adjusts with DHCP auto. Actually it's much faster and less flawed than Windows.
Linux doesn't have any recognized or known virus. At all. FUD is generated at various times during calls to FiOS support when I make the mistake of mentioning linux. They act like it's going to break their network.
I'm an Admin from MSFT, and MSFT uses linux. Extensively. They just don't like to talk about it. "Seven" = NT 7.0. NT is MSFT's version of UNIX, which they licensed fom Novell.
So, even microsoft contains unix code. Tada. Lets' drop the operating system arguments for now though.
I have three Dell servers, six Dell and HP desktops, and two laptops. All but two of them run linux full time, and only one is dual boot. Both laptops run linux exclusively and so do three of the desktops and ALL my servers. I've never in 12 years had a linux virus, and I never will. No, I don't even run a firewall, and there is no linux antivirus software accepted by the linux distributions, because it's useless. Not needed.
All of these machines, XP, Vista, Ubuntu, Slackware, and Red Hat Server run on four brainless hubs, or switches. A switch is not capable of DHCP or DNS routing. They are passive devices which are not capable of blocking a router. They only stop working when they die. You can have switches [hubs] in ANY conceivable chain or configuration, and they still work the same, as they all take commands from whatever routers you have.
The only router in my home is the verizon router. I have no need of others, but I've run dual and even triple routers before without a single problem. You set the extra routers to 192.168.2.1 instead of 1.1. Third router? 192.168.3.1. And so on. Painless.
None of these devices have yet failed or ever blocked internet access, yet half the time when I call verizon FiOS, the tech people tell me to connect directly to the router with my laptop. I've always just TOLD them that I did, but I never ever did that. It's not necessary. If you can't connect to 192.168.1.1, the router is dead. checking hubs is an astoundingly simple task that only takes a second... you just go to any other computer on that hub, or plug in my laptop, and see if you can get through. I've had one hub fail in the last 8 years, and that didn't fool me for more than a minute. I replaced it and was back in biz without tech support help.
ONLY in the instance where only ONE computer is down, does it make sense to isolate the router. Thus, the FiOS people are just trained to eliminate the obvious, but they also talk smack. MOCO? Why would I have a major OC24 type network connection in my home? I've been hit with just such questions. Wouldn't verizon know if I had a backbone connection through them???
Here's the deal: Buy your own equipment, and get warranties. Unless the external box, ONT I believe they call it, has died, you're not likely to get a lot of support anyway - since verizon will not talk about anything other than their router and the ONT. Save time and just be aware of your own eqiupment. I'm on my sixth day of having no FiOS since Verizon sent me a new also bad router and now I'm awaiting another replacement by the UPS people. Speed is not a hot button issue with verizon service apparently, but they are better than comcast.
Good thing about verizon is that they don't appear to cap bandwidth, and for that I respect them no matter how much garbage I get from a few of the tech support staff. Even most of those people are pretty nice. One of them actually talked linux with me for a half hour, and that was a breath of fresh air.
Verizon needs to realize that there are three to six times more linux operating systems in use now worldwide than all windows products combined. The US Army and US Navy have switched to linux systems and dumped windows. I'm shopping for another new desktop, and I'm only buying penguin computers. I won't buy "7" because I've seen the source code, and don't have a high opinion of it. Linux is more robust, and for whatever reason, MSFT still refuses to implement the System Five and UNIX security levels that are inherent to a safe Operating System, and a kernel component of unix. I don't see why not. NT is capable, but all suggestions to turn it 'on' are ignored.
I want to see verizon get with the program and start to support linux. After all, it's fifteen times cheaper to maintain, and three times less expensive to develop for. Verizon would never have to deal with spyware and viruses from its users ever again. One day I hope verizon will wake up.
In the meantime, it would be nice if the tech support at FiOS wouldn't misinform clients and customers about linux, macs, and having several computers in the home. There's nothing at all wrong with that. I just bought a netbook from you folks and I'm using that now to get online.

All I have to say about that is, "People fear what they do not know." Everyone has a comfort zone. Some people's comfort zone is larger than others, or encompasses different aspects of life. Most Windows users aren't comfortable with Mac or Unix operating systems. Most English speakers aren't comfortable with foreign languages. Most two-year-olds aren't comfortable with spinach.
C'est la vie.
If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.
"All knowledge is worth having."

Can I use 2 Actiontec FIOS routers in the same house in a single network?

I currently have my FIOS Actiontec router in the top level of my 2 story house. I want to be able to have a wired ethernet connection to the PS3 and Computer that it is in the basement. Unfortunately, there is no way to route an ethernet cable from the top level to the basement. There are a lot of "outside" Wi-Fi signal that create inteference, so I don't want to use a Wi-Fi connection.
Can I buy a second Actiontec router and connect it using the Coaxial cable available in the basement to connect the PS3 and Computer via Ethernet cable using the LAN ports in the Actiontec router, while keeping everything in the same network?
Will I still get 25/25 speeds?
I bought a Netgear MoCA adapter but the speeds were horrible (10/2) and it didn't work very well.
The setup would be:
Top Level: Actiontec Router connected via Coaxial and connecting 3 computers via Ethernet
Basement: Second Actiontec router connected via Coaxial conecting the PS3 and another computer via Ethernet.
Thanks

MOCA should run at north of 200mbps, so if you are getting much less than that, something is wrong.
I would try re-seating the coax at the splitters, and possible replacing the coax connectors on the cables, or at least cleaning them up. Make sure that the splitters in use are bi-directional and good to at least 1 Ghz.
If the connection to the basement wasn't there when the FiOS service as installed, it might be on an old splitter left over from Cable or Sat days. FiOS places the MOCA signal at frequencies well above those normally used for Cable and Sat service, so splitters left over from those installations may not work acceptably. In addition if the cable going to the basement is from a previous installation, it may not be in the best condition, or especially suitable for FiOS, and you might try replacing it with new cable. Coaxial Cable has a finite life.
If all else fails, you might consider Powerline Ethernet adapters. These transmit Ethernet over the powerlines in the house, and can usually provide 80mbps or so bandwidth, which is probably more than your FiOS connection is good for. They basically allow you to relocate ports from the router to just about anywhere else in the house where there is an electric outlet.

Verizon Fios is by far the worse for trying to get service

I have been signed up to get Verizon Fios since the end of July. It is now August 25. The first appointment I get a no call no show from a technician. After calling V and getting some answers the customer service rep said that the problem would be fixed and taken care of by my next appointment on the following Monday. I am fine and cool, not a problem. Monday comes a round and once again no call no show. This time I contacted V the rep said that the problem has not been fixed and I would have to wait and will receive a call when another appointment can be set up and the problem is fixed. The problem was supposedly an "engineering" problem that the apartment building does not have service but all the while I know others in the complex have fios because I have seen it in apartments and technicians installing them. The rep aslo asked if I gave them the right address and I was completely reading it off the complex website and she said that the address did not exist, when you can easly go on V's website and it will find the address when signing up for service. Eventually, a week later, I receive another email of another appointment and confirmed it. I contacted V to follow up and make sure its really going to get installed this time. I am even connected to the local dispatch and she confirms the appointment for Monday and I ask if it is possible to get it Sunday the 25th. It is August 25th and I am not trying to waste my time so I call V just to check the status of my technician and the rep, who by the way was the most rude and unprofessional representative I have ever talked to, said that there is a "fallout" "engineering" problem, tell me something I do not know, and that I would have to wait until Monday to call back and try to fix it. Same story but a different day. So that is three times, each time saying the problem was going to get fixed and not. I have been patient. I expect more from a company like Verizon.

Gamble97 wrote:
First let me start off by saying in the past 12 years of owning a cell phone I have had almost every service provider in my area. (tmobile, at&t, spring, Verizon, & u.s cellular)
I have had them all and must say that by far Verizon is the WORST service and has the WORST customer service ever. I joined and got a family plan (2 lines) to save money.
I’m at home with windows all around and a skylight. I have no problems at work with a building with no windows on ground level, but I can’t get reception at home inside or outside.
For the 1st problem, why do you keep switching? Haven't you found a company with coverage that is good enough for you? No company has a signal EVERYWHERE. Have you been switching constantly because you choose to switch or your company forces you to switch? If the latter, you should complain to your company to go with the best service, not to ruin their business by going with substandard service. Additionally, no provider has the best signal EVERYWHERE. If your company is forcing you to switch, maybe you could suggest that they offer more than one provider for business phones. I know my company has contracts with AT&T, Sprint & Verizon. If you are constantly changing because you choose to change, then I would suggest that you pick the best footprint for you and then stick with it. Afterall, you have had them all, so you should know which would be best for you.
As to the second part, this sounds more like a location problem rather than a phone problem. NO provider has service in ALL locations.

Can I replace the FiOS D-Link Wireless Router with an AEBS?

I have FiOS and the Verizon supplied D-Link Wireless a/g router that came with the service. I've been happy as a clam with the service but I just bought my first Mac (a 15" MBP) and an AEBS. Ideally it would be nice to replace the D-Link with the AEBS. I tried to do this and everything worked except for FiOS Video On Demand (VOD). It complained about some router issue. So my current setup includes using both the D-Link and the AEBS whereby I have wireless turned off on the D-Link and my AEBS bridged to the D-Link. This seems to be working fine in that wirless to the AEBS is working and my FiOS TV functions are working as expected.
Again, ideally, I'd like to just have AEBS in the mix and take out the D-Link router. Can this be done? It seems the Verizon supplied NIM box likes to only be plugged into the D-Link and not the AEBS.
BTW, I haven't found any definitive posts about how to do this. I've seen posts on the bridging aspect and when an ActionTec router is in the mix but not a D-Link.
Thanks in advance.

Having similar problem - not clear from your post...did you put the Actiontec in bridge mode and the AEBS Connection Sharing to distribute IP addresses? Or is the AEBS in bridge mode? I thought the Actiontec had to handle NAT, DHCP, etc. and the AEBS had to be in bridge mode. If you have the Actiontec in bridge mode and the AEBS doing the DHCP, NAT, etc., can you describe how you have it wired and the settings in more detail? I am trying to extend my network with an Airport Express using my AEBS as the base station, but can't seem to establish the WDS with the AEBS in bridge mode...am stuck right now with the AEBS in bridge mode and dead spots in the farther reaches of my house. Any ideas or help you could provide would be greatly appreciated. Thanks in advance.

Verizon Installed the Orange Conduit but Never Installed FIOS!

I had FIOS for the past 3 years in my previous house and was EXTREMELY happy with the service. I just moved into a new (to me) house at the end of November which was built in 2005. There are currently 6 houses on my road. FIOS was installed on the roads surrounding my road but Verizon skipped my road for some reason. They did, however, install the orange flexible conduit underground in front of everyone's house, right next to boxes marked "Verizon".
When I called Verizon before moving, the customer service rep said she'd contact engineering and they'd take a look at it. I called back a couple of weeks later and another customer service rep said she saw in the notes that engineering looked and there's not enough "density" for them to install FIOS. I'm assuming this means they don't want to spend the money to run FIOS down our road because there's only 6 houses. Here's the funny part, I had a problem with my Verizon copper phone line when we moved in and they sent a technician out to fix the problem. When he was here I asked about the flexible orange conduit running down the road and splitting in front of everyone's house, right next to boxes marked "Verizon". He said the orange conduit was definitely installed for them to run the fiber optic lines for FIOS and we should have FIOS availability on our road.
In addition, last week the homebuilder installed a bunch of signs stating they will begin construction on 9 more houses on our road. Now we're up to 15 houses, you can't tell me Verizon doesn't want 15 new FIOS customers!
The customer service reps on the phone don't seem to be able to do anything for us except for just repeating over and over that their database says we can't have it. How can my neighbors and I get in contact with someone at Verizon to get the ball rolling on FIOS after the process seemed to already have started (orange conduit installed) but is now stalled?
PLEASE HELP!!!

These are peer to peer forums. Sometimes verizon might esculate the issue though.
You might want to try the cs on social media like facebook or twitter.

New to FIOS with several video issues

I switched to FIOS from Comcast four days ago and now have several intermittent video and guide issues I never experienced with Comcast. I've read many posts about the new firmware (1.7) which is rolling out this month, and was hoping to get some clarification on whether these issues are addressed with the update. Sorry if I am re-hashing issues already discussed, but I just want to be sure I'm dealing with the same problems as everyone else. The 2 STBs I have are the 7216 and the 7100. Both are connected via HDMI and both are v. 1.6.2.
Issues on both STBs
- Video and audio drops out for a second on HD channels, just a black screen. This occurs sometimes when switching to another channel, and usually does not recover unless I switch to another channel then back to it.
- When switching channels, the channel does not change, even though info bar does change and shows the desired channel (if I switch back and forth between channels it will eventually switch correctly. This issue can occur using the Channel up-down button, the "Last" button, or using the number keypad.) Also, the opposite sometimes occurs - the channel changes, but the info bar takes several seconds to catch up.
DVR (7216) only issues
- Pixelation when trying to rewind live video (video remains live but corruption occurs llike it is trying to rewind) . Going to another channel and then back usually makes normal rewinding possible.
- Signal drops when playing a recorded program (no audio and snow for a second or two). However, it is not the recording itself since it does not occur in the same place if you rewind the recording and play it again. This is almost the same kind of drop mentioned above, but there is snow instead of a blank screen.
I'm debating on going back to Comcast. I love the FIOS features, the extra HD channels, and the deal I got with Verizon, but it is all useless without stable performance.
Any feedback is greatly appreciated. -Mike

MikeC wrote:
Update: Switched from hdmi to component cables and this seems to have corrected the video and audio drops both on live TV and DVR playback. No noticable difference in picture quality. Still sometimes get a very short skip, especially the audio right after changing channels, but nothing significant and no more than what I experienced with Comcast (probably would not have even noticed if I didn't experience the bigger problem).
Still experiencing the same intermittent bugs when changing channels. The 7216 STB doesn't always change channels, although the info bar reflects the switch. The 7100 is the opposite - channel changes but info bar has long delay. Also on the 7216, still have issues backing up live video. It appears that the buffer becomes corrupt now and then. Could just be a bad drive which may be causing the channel changing issue as well. Resetting the STBs and router had no effect.
I should be getting 1.7 update soon and will see if this corrects any of these issues. I will also switch back to HDMI after the update and will post my findings
Most of what you described are supposed to be fixed with 1.7. And as you saw most of it was fixed by switching to the component cables. Those items that are fixed by this are the ones that are being focused on with the 1.7
However, the problem with the info bar not changing in a timely manner. This will likely not be fixed. Those that already have 1.7 still have this issue. Also I've noticed lately that both my DTV DVR and my TIVO are both starting to do the same thing as my 6416 Verizon. (I have DTV with Tivo at another location). All three DVR's on two different companies are doing the same delay of 3-5 seconds when changing channels before the info bar changes. I watch the boards here and dont see any solutions and both DTV and TIVO said it is just a delay in the software on the DVR and that there is nothing they can do about it. It sounded like a cop out but since it is happening with 3 differnt manufactures and on two different companies, I'm not sure where to put the blame on this one.
the short skip that you see when changing channels is normal. usually this is when the resolution of the program changes especially when going from SD to HD. I've seen this on every digital system I've ever used. Dont think this is anything to be conserned about.
The problem with the box not changing channels. This is another story all together. This is one to be worried about and work on correcting. Does it only happen when using the remote? what if you use the channel up and down on the box itself? will it do the same with the other remote from the other box? Have you tried calling TS and had them reset the box yet?
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Error exists between keyboard and chair.

Home network stopped functioning after FIOS installation

I have 2 desktops running XP and a wireless laptop running Vista. With my old router, I was able to transfer files and print.
After the FIOS installation, the three computers don't "see" each other. All 3 have internet connectivity and no problems with
email. The 2 destops are cabled to the router (MI424WI) and the laptop uses wireless. My printers are cabled to one of the
desktops. It is most inconvenient only have 1 PC that can print. I've tried the "Set up a network" wizard on the XP machines
but it doesn't change anything.
Any ideas would be appreciated.
Solved!
Go to Solution.

The firewall hint did the trick. I tweaked Norton 360 on the desktops and I can now print and file share. Thanks much, Justin!
Jack

Fios "ON The Go"

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