FIOS Remote app and available space on DVR

On the newest version of the iphone FIO Remote DVR app I am no longer able to find the amount of space I have used/have available on the DVR. Can this still be found on the new version? If this feature has in fact been removed I will take your recommendation and contribute to the Idea Exchange. Is there in fact a support channel for the app via phone, email or chat?
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FiOS Mobile App and DVR

Hello,
I have 2 Cisco CHS435HDC DVR's that are connected to my home network. The other day I downloaded the FiOS Mobile app and wanted to see if I can watch my recorded shows or schedule new shows using this app. The app recognizes I have 2 devices but it doesnt display my recordings or schedules. In the app it also says the devices are not connected to the network but I can tell they are. Both my phone and the devices are on the same subnet/network so no firewalls or routes are in play.
One thing to note is that I have business service but there is no support forum on the business side so I'm hoping someone here can help.
1. How can I configure the app to connect to the DVR's or configure the DVR's to broadcast whats needed so they are seen on the network by the app? I cant figure out what I need to do here. (Note I activated and authorized all the devices and accounts)
2. In the DVR I cant seem to find where to change the IP address if for example I wanted to specify a static IP.
3. If I wanted to also connect via the internet what ports do I need to forward through my firewall?
Thanks in advance.

I have my phone registered under Menus\Settings\Remote DVR\Mobile Phone Settings. This is where I registered my phone nunber and it provided a confirmation code. My iPhone works great. Note there is an older App that was replace by a newer app. Make sure you have the latest application for your device.
I am not sure if a plain iPAD or other non phone devices work. I know there had been some complaints, and some requests for applications for non phone devices. Not sure on the status.
I requested one that did not require to go to the Verizon site and back. Why not a local App on the local Wifi? And Also a remote control application developed for your PC? All can be found on The ideas boards, along with many other ideas.

FiOS Remote App on IPhone

I have been trying to get the FiOS Remote app to work, but it keeps giving me problems with the sign on. I don't think my sign on is the issue.
My signon works for ...
1. My FiOS app - in which I can pull my account information
2. the Verizon mobile website - in which I can login and see all my information
Within the My FiOS app when I try to manage my DVR, it launches the FiOS remote app. This app won't let me sign in. I constantly get the "Sign In Error" User ID or Password is invalid. Please try again."
I know this error is erroneous because of my ability to login everywhere else.
Please advise on what I can do next.

LawrenceH wrote:
I have been trying to get the FiOS Remote app to work, but it keeps giving me problems with the sign on. I don't think my sign on is the issue.
My signon works for ...
1. My FiOS app - in which I can pull my account information
2. the Verizon mobile website - in which I can login and see all my information
Within the My FiOS app when I try to manage my DVR, it launches the FiOS remote app. This app won't let me sign in. I constantly get the "Sign In Error" User ID or Password is invalid. Please try again."
I know this error is erroneous because of my ability to login everywhere else.
Please advise on what I can do next.
Hi, I know that app requires that you are connected to the wifi in your home and not on the iphone's 3g. If you have verified that you are on the Actiontec WiFI (not a second router's wifi) and that your login is correct at all those sites, then you might need to email the dev from the apple store. It gives you a link to email them there.

IPhone "FIOS remote" app update caused 'Invalid User Credential'

Hey there,
I recently updated my "FIOS remote" app on my iPhone and started getting 'Invalid User Credential' when checking my DVR in the app or the TV listings, also wasnt able to submit feedback.
TheAbout screen says I'm using "Verizon FIOS mobile remote version 3.1.56 build number 16"
I called Verizon support who helped me.
The fix: Open a browser and go to www.verizon.com/fiostv/web and logon.
Feedback in the app still doesn't work so I thought I'd post this here for others. By the way, I think a 100 character limit is too small for feedback.
Kevin

LawrenceH wrote:
I have been trying to get the FiOS Remote app to work, but it keeps giving me problems with the sign on. I don't think my sign on is the issue.
My signon works for ...
1. My FiOS app - in which I can pull my account information
2. the Verizon mobile website - in which I can login and see all my information
Within the My FiOS app when I try to manage my DVR, it launches the FiOS remote app. This app won't let me sign in. I constantly get the "Sign In Error" User ID or Password is invalid. Please try again."
I know this error is erroneous because of my ability to login everywhere else.
Please advise on what I can do next.
Hi, I know that app requires that you are connected to the wifi in your home and not on the iphone's 3g. If you have verified that you are on the Actiontec WiFI (not a second router's wifi) and that your login is correct at all those sites, then you might need to email the dev from the apple store. It gives you a link to email them there.

Fios remote app on android wifi only devices?

So many people these days have a tablet. Some ipad, some android. I Dont know how this topic1 applies on ipad because i do not have one.
But i have an android tablet which is wifi only. The fios remote app for android is wifi only. I cannot use it on my phone unless i am connected to wifi.
So why am i asked for the last 4 digits of my phone number?
Unless someone has a workaround for this, i cannot use the app. And to me it would be pretty cool to use this tablet as a remote. Plus i could show my pictures on tv.(assuming that function is stil there)
Ive tried a google voice number but no dice.
So does anyone know whats going on with this?
Any employees with answers?
Solved!
Go to Solution.

Ok so it looks like my problem doesnt apply anymore as it was fixed with the latest update. Silly me.
But now i am trying to find out how one connects to more then 1 device.
On the remoteapp i cant find how to add another dvr

Why is the Fios mobile app not available in the App Store?

Why is the Fios mobile app not available in the App Store?

Sorry to say but they have. And even advertised it on their home page as recently as today. You can view about 70 different channels on your iPhone or iPad. Anyone else out there who knows the answer?

Remote App and Desktop RDP client never succeed to logon the RDS gateway server running Windows 2012R2

Remote App and Desktop RDP client never succeed to logon the RDS gateway server running Windows 2012R2
1. Client Os : Windows 7 Pro
2. Server OS : Windows Server 2012R2 with RDS broker and RDS Gateway server with 3.part Certificate with friendly name sky.mti-itservice.no activated.
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Any ideas ?
Regards
Kenneth Knudsen
Email : [email protected]
mvh Kenneth Knudsen MCSE 2003 HP ASE

Hi Kenneth,
Here for your case suggest you to configure RDP session time limit so that your user can disconnect\log off once the specific time limit reached.
You can setup the session time limit in different method.
1. Open the Server Manager, select Remote Desktop Services.
2. In Remote desktop Services, in right side you can drop down to collections.
3. Select the collection which you want to edit the settings.
4. Under collections Properties, select Task and then Edit Properties.
5. In Properties dialog box, select Session.
6. You can find all thetimeout settings under session collection properties; edit according to your requirements and then OK.
And apart also by group policy setting as below.
Computer Configuration\Policies\Administrative Templates\Windows Components\Remote Desktop Services\Remote Desktop Session Host\Session Time Limits
User Configuration\Policies\Administrative Templates\Windows Components\Remote Desktop Services\Remote Desktop Session Host\Session Time Limits
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- Set time limit for active but idle Remote Desktop Services sessions
- Set time limit for active Remote Desktop Services sessions
- End session when time limits are reached
Please check which setting suitable for your environment and you can apply for your case.
[Forum FAQ] Restrict number of Active Sessions in RDS 2012 and 2012 R2
https://social.technet.microsoft.com/Forums/en-US/00c2252b-8ec0-489f-8da2-07a434a9b5a2/forum-faq-restrict-number-of-active-sessions-in-rds-2012-and-2012-r2?forum=winserverTS
Hope it helps!
Thanks.
Dharmesh Solanki
TechNet Community Support
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Support, contact [email protected]

Remote App and Desktop Login Does NOT work

Hello there,
I have an easy one for you all. I am running Windows Server 2012 R2 Datacenter off a server at a university. This server is only intended to be shared with ~10 people doing various tasks like using programs installed and storing data. As
of now, I only have been able to do RDP from home with it. Having tried to setup remote app and desktop, it only works on the server itself and not on other computers, both on the same subnet and a completely different IP address altogether. Let
me break down my questions:
1. Though the security certificate is installed in Trusted Root Authorities, but the site is only trusted on the server and not on any of the other computers. How do I get the others to trust it?
2. Number 1 except this occurs in the Remote Desktop and App window as well.
3. Adding users would be under active directory administrative center-->[my server]-->Users-->Add right? I guess I cannot play with 'User Accounts' in control panel anymore.
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Regards,
Ben

Hi,
Firstly, how to you reach the server from Internet, via host name, public IP address or VPN?
If you need to remote to the server via host name, can you nslookup the host name and get the correct public IP address of it?
Do you install the AD DS role on the server? Please let us know if you need the active directory environment.
Thanks.
Jeremy Wu
TechNet Community Support

Remote App and iTunes not syncing

I'm trying to get the Remote.app and the iTunes DJ to sync so that I can control my computer library from iPod Touch. However, the icon for remote does not appear in the iTunes tray under my iPod in "Devices." How can I fix this?
For starters it is a 2.2 version iPod (volume rocker version) and I have the 3.0 firmware on it. My iTunes is the current 8.2 version. I also already have "Look for iPhone and iPod Touch Remotes" checked in my preferences in iTunes. I do have a wireless connection and both my laptop and iPod are connected to it properly. My iPod was connected before, but accidentally. I removed another computer from the library list and now it won't connect.

Have had the exact same problem since the last iTunes update came through. remote worked just fine before that.

Remote app and home sharing

remote app & home sharing worked on my new iPad (3rd gen) but did not work on my iPhone 4. this went on for a week or so but now both of them (remote app and home sharing) work on my iPhone but stopped working on iPad. I tried re installing itunes to 10.6.1.7 (latest version) with no luck. please help because i prefer using my ipad to control my pc

Be sure that all devices are on the same network.
If apple tv and remote are on same homeshare you should be able to select and control the apple tv from with in the remote app.
If apple tv and the itunes are on the same homeshare the apple tv will see the itunes library (and shared photos) in the computer section.
Additionally if these are all on the same homeshare you should see both the apple tv and the itunes library in the remote app.
hope that helps.

Ipod remote app and apple tv sync vs. stream problem

Have been using ATV 1st gen streaming from a shared itunes library for some time.
Now I want to use the ipod remote app and can make it work only if I sync content to the ATV. If I stream content to the ATV, the remote app says there is no content.
However, I can see (on my tv) and play the sync'd content using the white plastic remote.
*Does this mean the remote app works only with synced (not streamed) content on ATV 1st gen?*
(all itunes and ATV software is the latest)
Thank you.

Connect your Remote App to your PC/Mac
Select Song
Select Play
Tap Full Screen icon(Album ARtwork)
Select "AirPlay" button
Selcect your ATV as the only Speaker
This way you can stream content to your ATV
This works with ATV II Aswell
I have both and could not stream FROM ATVII to my MAC/ATV I
But using MAC/PC as source and ATV as speaker makes it work fine with unsynced content

Iphone remote app and itunes

All seemed to be going well until - the updates.
Now my iphone will not recognize my itunes libraries. I deleted the library link from the iPhone remote app and even told itunes to forget all remotes. Back to my iphone to set up as a remote - again. The iphone generates the 4 digit code, itunes even recognizes the iphone, allows me to enter the code, and returns the screen that I can now start using the iphone as a remote. --- Back to the iphone - and the remote app can "find the library" - What gives? Help
<edited by host>

Revelation, do you mean complete restore of the iPhone and all contents thereof? Or the Mac?
I have deleted the application "Remote" from the iPhone, and I have re-installed it. Each time the application will work for a limited time, and then it loses the ability to locate the library.
I continue to suspect IP addresses as the source of the problem, and wonder if the addresses must be static on both devices in order for them to maintain a connection. However, I find it odd that iTunes can register the presence of the iPhone enough to list it in the "devices" pane (therefore, I assume that the two devices are communicating over my network) but then the iPhone fails to locate the iTunes library.
Other applications (Briefcase Lite, for example) seem to be able to conduct over-the-network business without difficulty.

IOS Remote App and ATV2

I cannot get the iOS remote app to connect to my Apple TV2. It connects just fine to the iTunes libraries on my network, but from three different iOS devices I get the same error. The app sees the ATV2 and tries to connect, but fails. The odd thing is, it used to work flawlessly. I hadn't used the app for a month or so and now its not working. I've tried resetting the apple TV (both power cycle and full settings reset) as well as rebooting the router and the iOS devices. I reinstalled the remote app as well. The weird thing is, I can airplay mirror to the ATV2 fine, just the remote app fails. The error message I receive after sitting at the "Connecting to Apple TV" screen is as follows:
"Remote can't connect to your iTunes library. Check your network settings and try again.
I have no idea what changed in my set up, perhaps a software upgrade screwed something up but I'm at a loss I've tried everything. The ATV2 is running 4.4.4, the iOS devices are all up to date running latest remote app.
I Apple TV can access my iTunes libraries fine as well.

Mar 30, 2013 11:31 AM Recently purchased new AirPort Extreme. The wifi network works fine and all is well. The issue is I can not connect my Remote app with iTunes or my Apple TV. - I have rebooted my AP Extreme as well as my AP TV and my PC. - I have logged out of Home Sharing and logged back in. - On my iPad or iPhone I add Library and receive a Passcode, I enter in the PC into iTunes and I receive an error message "The passcode you entered was incorrect. Please try again" I receive this error when entering all my idivices. - I have deleted the Remote App and reinstalled it, but continue to receive the same error message. - All soft ware on all divices are current. - I have diabled my firewall. Who has any ideas? Thanks MacBook Air, iOS 5.1.1

Unable to see Remote App and Desktop Connection in Group Policy Management Editor

I am unable to see the Remote App and Desktop Connection in Group Policy Management Editor on my 2012 R2 DC. I am therefore not able configure the connection URL in Access RemoteApp and desktops in our Windows 8.1 client environment.
Within the Group Policy Under User Configuration, Administrative Templates, Windows Components all I see is:-
RD Gateway
Remote Desktop Connection Client
Remote Desktop Session Host
But NOT
Remote App and Desktop Connection
Which I need. Is there anyway of adding this?

> I am unable to see the Remote App and Desktop Connection in Group Policy
> Management Editor on my 2012 R2 DC. I am therefore not able configure
> the connection URL in Access RemoteApp and desktops in our Windows 8.1
> client environment.
http://gpsearch.azurewebsites.net/#8113
Do you use a central store for ADMX? Is this central store out of date?
(Means "still contains ADMX from W7/2008R2")
Martin
Mal ein
GUTES Buch über GPOs lesen?
NO THEY ARE NOT EVIL, if you know what you are doing:
Good or bad GPOs?
And if IT bothers me - coke bottle design refreshment :))

Remote app and iTunes 12

My iTunes library no longer appears in my remote app. I know it is not a Home Sharing issue because the library is linked to my Apple TV. However, it won't appear in my remote app on my iPhone 6 or my iPad Air. Hasn't worked since the update to iTunes 12.

I’ve been researching similar issues for the better part of a week. Bottom line: Cycling power (unplugged for 30 seconds+) on my Airport Extreme (not necessarily my Verizon FIOS broad and router) solved the problem for me.
Here are the issues I was trying to fix (similar to others on the board):
1) Airplay stopped working at some point in recent time. The icon disappeared from my iOS devices when they were in my home network
2) Apple Remote App for IOS stopped working on my iPhone 5 (IOS 8.1) and iPad Air (IOS 7)
As noted by others, my iTunes home sharing continued to work, and I was able to stream music, movies, etc. to my two Generation 2 Apple TVs
Over the last few days, I tried the following:
a) Cycling power on my ActionTec router
b) Upgrading my iPhone to iOS 8
c) Reseting my apple TVs
c) Restoring one of my gen 2 AppleTVs to factory original settings
d) Hard resets on my iOS devices (iPhone, iPad Air)
e) Uninstalling the Remote App from my iPhone and reinstalling it
f) Turning off Home Sharing, and turning it back on again
Most of the reports I found on this board while researching the issue correlated the above loss in functionality with the iOS 8+ upgrade and/or the recent upgrade to iTunes 12. That could be the case for many, but it was not the case for me. Whatever it was, the issue was resolved when (and only when) I cycled power on my Airport Extreme.
I had my airport extreme set to automatic updates, so I’m not sure if/when Apple pushed out an update in the recent pass that caused the functionality to be lost.
Hope this helps!
P.S. Is there any place I can see when Apple last pushed out an update to Airport Extreme?

FIOS Remote app and available space on DVR

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