FIOS to DSL now I can't send email via port 25 or 587

I was cruising along fine for a year on FIOS. Then I moved 2 days ago to a new house with DSL. I connected my system the same as before. Viola! I can not send email via Outlook 2002 on non verizon email acccounts.
Yes, I have read through the port 25/SMTP issues but nothing has worked. Online support reset my winsock settings, but did not work.
XP sp 3
Outlook 2002
Non Verizon Email
Anyone find the solution?
Thanks in advance!
Solved!
Go to Solution.

Maybe this will help:
For the sake of example, we are going to pretend that we are setting up your outgoing server with fictional account "[email protected]" and the password for logging into that account in webmail is "fakepassword" - Again, this is a fictitious account for the sake of an example.
The Incoming settings will be what your 3rd party provides.
Outgoing Server: outgoing.verizon.net
Server Requires Authentication: Yes
Username: fakeacct
Password: fakepassword
Requires a Secure Connection (SSL): No
Port: 25 (although 587 also works.)
These settings should work unless you have a Verizon/Yahoo account, in which case the server name should be: outgoing.yahoo.verizon.net
If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.
"All knowledge is worth having."

Similar Messages

Moved to a new house and now i can't send emails but i can receive them

I just moved to a new house and now i can not send emails but i can receive them...

New houses can do that.
We need more info - what email service is this issue about. Do you use several (gmail, yahoo, icloud,...) and is this issue the same for all? If you also use a computer or other device, is this issue common to them all?

We changed our password on our email and now I can't send emails I can receive them.

We changed our email password and now we can't send emails.

Hey there Darlene E,
It sounds like after you changed your email password you can send email, but cannot receive them. Try out the troubleshooting in this article named:
iOS: Troubleshooting Mail
http://support.apple.com/kb/ts3899
Try these basic troubleshooting steps first
Tap Safari and attempt to load a webpage (try any webpage). If you can load a webpage, then your device has Internet access. If you are unable to load a webpage, follow these troubleshooting steps.Try to use an alternate Internet connection if available:
Try a different Wi-Fi connection
If your iOS device has an active cellular data plan, tap Settings > Wi-Fi and turn off Wi-Fi.
If the affected email account is provided by your Internet provider, see if your issue is resolved while connected to your home Wi-Fi network.*
Log in to your email provider's website to ensure that the account is active and the password is correct.
Restart your iOS device.
Delete the affected email account from your device.
Tap Settings > Mail, Contacts, Calendars.
Choose the affected email account, then tap Delete Account.
Add your account again.
Thank you for using Apple Support Communities.
Cheers,
Sterling

I can't send emails via mail. I can receive but not send. I have set up gmail on mail. Any ideas?

I can't send emails via mail. I can receive but not send. I have set up gmail on mail. Any ideas? No problems with the set up previously to this.

Go to Mail Preferences- Accounts and confirm you are providing Gmail what they require to send and receive mail. And DON'T specify Secure Socket Layer. Some mail accts don't like SSL
Good Luck to you.

Can't send email via IMAP settings

I can't send email via IMAP settings from my Nokia 6630 phone email client.I get message "Check your email settings".I set it properly from Gmail Symbian settings help.It works.After some time client refused to send email.Updating,subscribing and retrieving folders inboy emails work for Gmail server.Any idea to solving mx bug.

Check all the Outgoing Email settings in Connection Settings with those you downloaded from Gmail support.

On my iPad I have installed the update ios 7.0.4 and now I can't send emails from the mail app is it just me or a problem with the update?

On my iPad I have updated the software to iOS 7.0.4 and now I can't send any emails from the mail app. Is this me or the update?

iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
Server does not allow relaying email error, fix
http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
Why Does My iPad Say "Cannot Connect to Server"?
http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password
http://support.apple.com/kb/ts2621
The iPad's Mail app has no provisions for creating groups. However, you can use a third party app that many users recommend.
MailShot - https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
Group Email - https://itunes.apple.com/us/app/group-email!-mail-client-attachments/id380690305 ?mt=8
iPad Mail
http://www.apple.com/support/ipad/mail/
Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.
http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
 Cheers, Tom

I changed my password on my mail acct on ipad2, now i can't send email

I changed my password on my email account on my ipad2, now it won't send email.

Remove the account from your iPad and re-add it. Should clear it up...
Just so you know you can't change your email account password on the iPad for the account(using settings). For example if its a yahoo account, you need to login to yahoo on a browser to change the password. You can't go into settings and simply just change the password on the iPad itself. Then it will be a "wrong" password and block incoming and outgoing emails.

Can't Send email via Frontier

I have a new iPhone4 from Verizon. All is working well except that I cannot send email via my Frontier.com account. I receive email just fine but when I try to send I get a message that includes: "rejected by the server because it does not support relaying." What is that all about?

I found another thread that suggested I set up another account using Microsoft Exchange with my email address. This has worked and I can now send emails!

I could send emails but now I can not send emails

HAd iPad 2 for about two months when first had it I could send emails now with out changing any settings I can not send emails

I'm having the same problem. I've had my iPad2 for about 9 months and it has worked perfectly well up uniptil the other days. I can still receive emails but I cannot send any. Each time I try, they simply sit in the outbox with an exclamation mark icon next totem which, when interrogated states "cannot send mail - SMTP: the user name or password for (email address)@smtp.live.com is incorrect". I've check over and over again, and neither the username nor the password is incorrect. Can anyone help?

HT204150 Installed latest iCloud version today and now Outlook can't send emails any more

Somehow the iCloud plugin in Outlook marks every email in the out-tray as "not ready to send".
But only when the out-tray is being displayed. Hence one workaround would be to have any other
tray/folder open while sending emails.
Does anyone know how I can fix this?
For now, I disabled the iCloud PlugIn and can send emails again.

Uninstall iCloud, reboot, reinstall iCloud.

Loaded Outlook mobile app and now I can't send emails through Mail ("Unable to verify account information" error message). Can't use the Authenticator number, either. Help!

I installed the Outlook mobile app on my iPhone using my Hotmail email address and the authenticator code. It works, but I can no longer send emails from Mail. I have not forgotten the password, so I don't know why I am unable to send messages from my mail email account (linked to Hotmail) in Mail. Should I delete the Outlook mobile app? Please help! Thanks.

I installed the Outlook mobile app on my iPhone using my Hotmail email address and the authenticator code. It works, but I can no longer send emails from Mail. I have not forgotten the password, so I don't know why I am unable to send messages from my mail email account (linked to Hotmail) in Mail. Should I delete the Outlook mobile app? Please help! Thanks.

I just downloaded the latest version of FF and now I can't send messages via hotmail.

On April 6th, 2011 I downloaded the latest version of FF and shortly thereafter I found that I could not send mail from my hotmail account. I can receive, edit, read etc. I can do most everything EXCEPT send. I can, however, send mail from IE so it is definitely something within the new FF.

Yup I experienced the same problem. My workaround was to throw out the latest version and go back to iTunes 10.5. I'm on a Mac so the problem is on both PC and Mac platforms. Hard to believe that this software got released with such a serious problem.

I reset my email password on my Iphone 6 and now i can't send emails. i keep getting a message saying the email password is incorrect but i'm receiving email

i've rebooted and deleted the acc and reinstated, still says the password is incorrect. i get mail but can't send. can anyone help please?

Hi LordBingington,
Welcome to the Apple Support Communities!
I understand that it can be frustrating when you can receive emails but cannot send them. In this situation, I would recommend using the information in the attached article to troubleshoot.
Get help with Mail on iPhone, iPad, and iPod touch - Apple Support
Best regards,
Joe

Can't send emails via Apple account (smpt errors)

I've been having this problem, on again and off again, for over two months. I even did live chats with Road Runner about the issue. It seems to be temporarily resolved. I've been getting these error messages: Can't send message with using the server stmp-server.neo.rr.com.
The server response was: 4.1.8 - Domain of recipient does not resolve [R0309001]
Use the pop-up menu below to try a different outgoing mail server. All messages will use this server until you quit Mail or change your network settings.
or
The server response was: 5.5.2 RCPT TO syntax error
Use the pop-up menu below to try a different outgoing mail server. All messages will use this server until you quit Mail or change your network settings.
My SSL is unchecked, there's no password for authentication, my port numbers and server emails are fine. Well, except the smtp. one. It keeps saying smpt, when I fixed it so many times. Is there any way to fix this problem on my six year old Imac. It's ok to send an email out to one person, but not more than one. I have the same troubles at the RR website.

Many ISP mail servers are restricted and will not permit mail to be sent that originates from outside their network (which the cellular data network is).
Check with the mail provider to see if you need to use a different SMTP server when using a mobile device.

Since 2 days can't send emails via Apple Mail

Hi,
for 2 days now I'm unable to send emails from Apple Mail.
I have an Hotmail account (using POP3) and a WEB.DE account (using IMAP) connected with Mail. Every time I try to send an email Mail tells me the SMTP server are offline. My mobile.me account though works properly.
To exclude problems with certain ports on my WLAN router I tried to use Thunderbird on my Windows PC with these accounts. Sending emails this way wasn't a problem at all.
Also deleting all accounts and setting them up again didn't make a change...
Even changing the OS back from Lion to SL hasn't made an impact.
Any suggestions what might cause this weird problem?

Hello P:
Since each one is different, I suspect the best answer to your question lies with your ISP.
Barry

FIOS to DSL now I can't send email via port 25 or 587

Similar Messages

Maybe you are looking for