FIOS TV and Media Manager turn themselves off

Question

Every night our TV and the Media Manager box to which it is connected switch themselves off at random times..  This happens once or twice an evening, as well as during the day if the TV has been on for a couple of hours.   I  then hit the "Tv" and "STB" buttons on the remote, followed by  "Power."  (Usually after that a message flashes on the black screen telling us to press "menu" if we want to watch TV (as we had been doing before the screen went black).

Answer 1

Is the TV power cord plugging into the Verizon box?
If your TV is plugged into the power outlet in the Verizon box and this is happening, please plug the TV in elsewhere. There could be too much power draw for the box causing it to restart.
If the TV power cord is plugged anywhere else other than the Verizon box, theres nothing the box can do to power off your TV. There would be something else going on. You would need to investigate your electrical signal thats feeding those devices.
Anthony_VZ
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