Fios tv movie rental

I have rented many movies from Verizon Fios, but continue to have the pixalation problem and the sound goes out when it does, Really hard to watch a movie when it does it repeatedly thru the whole movie. We just rented Mall cop2!

Do you have more than 1 STB? Does it happen on other STBs? VOD comes from the internet so it is usually a data problem. It can also be a defective ONT in some cases.

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ITunes Movie Rental Playback too dark

I have downloaded 100s of GBs of video podcasts, free TV programs, & other free video content from the iTunes Store since I obtained my Mac Mini (Early 2009 2.0GHz-4GB-320GB OSX.6.6, 'iTunes 10.2 (34)') in 11/2010, and they have all played admirably--no complaints--on my 14 year-old Samsung CRT SDTV (connected via Mini-DVI to VGA and this converter box [http://www.monoprice.com/products/product.asp?cid=101&cp_id=10114&cs_id=1011407&pid=4724&seq=1&format=2]. In fact, ANY video (QT, Flash, Silverlight, etc.) I've played on it has displayed wonderfully...this is mainly what the Mini is used for.
(I should note that the Mini shipped with OS 10.6.3, but when I upgraded to 10.6.4, the overall display had a markedly richer, but darker quality to it--enhanced the desktop & apps' appearance, but (as many on these boards at the time decried) added darkness to all video. I went through convulsions re-calibrating the color using the provided system software, but could never quite get back to the as-purchased video luminance, and had to compromise with a "futzed" calibration. Subsequent OS updates have not changed this).
However, last night, for the very first time--and I've had an iTunes account practically since the iTunes Store opened--I decided to make a real purchase, and rent a movie while visiting some friends. I brought my Mini & cables over, plugged into their similar vintage Panasonic SDTV the same way as into mine: via RCA jacks; had done this before to show it off, and everything displayed fine without a hitch. We also both have FiOS broadband internet. Before renting, everything was great--I showed off photos using the OS screen saver, then played with Front Row, watched a Danish cooking show podcast (quality was near normal SDTV), so, everything was functioning properly.
I went into the iTunes Store and ordered the rental for "Inception" (no HD option, and I have iTunes configured to always play SD quality in prefs). Not five minutes after the download began (it said the 2GB+ file would d/l completely in 62 minutes), I double-clicked on the Inception icon to begin playing, and when the video window appeared, clicked the diagonal arrows to go into full screen. Boy, was this video dark! We might have thought it was intentionally produced that way, but one of my friends had seen the film in the theater, so I knew something was wrong. After half an hour of suffering (could not make out details at all--we were actually missing plot items), I paused the movie, and went into display prefs to try to lighten things up--didn't have time to do a full-blown re-calibration, but I unchecked "Show profiles for this display only" and picked a non-specific profile that was the brightest. It helped some, but at that point I figured I'd never rent from iTunes again...really a waste of $4 (beforehand, my friends were going to get the DVD from Redbox for $1, and told them the $3 savings would not be worth it).
After 90 minutes or so, I attempted to rewind a bit on the Apple Remote (old white version) as I had already done many times--but this time I supposed I held the "back" button too long, and the movie display disappeared completely. "WhaddidIdo?" So, I double-clicked the Inception icon in iTunes Rentals again, maximized to full screen, and was rather confused--the new movie window was SO BRIGHT AND FULL OF PREVIOUSLY UNSEEN DETAIL that I had trouble finding where I had originally intended to rewind to...the difference was so great, it seemed like a different film! "Don't touch anything else now!" my friends implored: "Leave it like that! That's how it looked in the theater."
WHUHAPPEND?
After the film's end, I stopped it just as the credits began, and went back to watch the beginning again...watched for half an hour or so to get what we had missed in the darkness. Then, being late, stopped it and shut down, intending to watch more of it at home before the file expired this evening. Despite the late hour, I couldn't resist hooking up my Mini at home again and trying it out. BUMMER. I could watch it, but it was back to the "dark ages." All my other videos--podcasts, streaming flash, whatever--all still look great. Just not this paid movie rental.
Any ideas, folks? I sure am skeptical now of purchasing ANYTHING ELSE on iTunes again.

Hi Epski
Let us know how you go as i'm having the same issue also. I upgraded to yosemite and itunes 12 at the same time and thought the OS upgrade was the issue. I downgraded back to Mavericks again (for lots of reasons i won't go in to here) thinking this would fix the problem but it didn't.
When i play any video content from itunes 12 in full screen goes dark once the controls fade away. QT, appletv or anything else plays them perfectly, as per itunes 11!
You don't have a Samsung TV by any chance do you?

Movie rental Q: How many times can you watch the film within 48 hours?

It's just I have 8 hours left on Into The Wild and I fancied watching it a second time, only it is not playing when I click on the thumbnail. It just says "accessing the iTunes store" for a few seconds. I've tried clicking play. Other films appear to work ok, just not this one. I assume that if it doesn't let me watch it a second time iTunes will give me free movie rental credit.

According to the FAQ "Once you've started to watch the movie, you have 24 hours to finish watching the movie (even if you start watching before the download is complete). You can watch the movie as many times as you want within this 24-hour period": iTunes Store movie rental usage
If you are having problems you should contact iTunes Store Customer Services.

HT203167 I downloaded a movie rental and I can't find it in my library. I downloaded it again, even thought it said I had already purchased it. It is not in my library, where is it? Anyone!!!!

Hi, can anyone give me a suggestion on how to find a downloaded movie rental, purchased in iTunes on my iPad? I repurchased it, even though it said I had already downloaded it. I can not find it in my library. Thanks if anyone has a suggestion, it would be greatly appreciated. Bored in Southampton.

Check from your Video App.

HT1657 How do I Sync a movie rental with my iPhone?

How do I Sync a movie rental from my computer with my iPhone?

Welcome to the Apple community.
You cannot transfer any content to the Apple TV 2 or Apple TV 3, you can transfer rentals to the first generation Apple TV however,using the information provided on this page.

Movie Rentals and Purchases on IPad - What's wrong with this?

Bought my very first Apple product...(IPad 64G WiFi only) last week.
I intended to use it just to keep me busy reading, watching movies, playing games, on all the long flights to Europe and Asia that I take.
So yesterday I excitedly set up an ITunes account, and downloaded 4 movie rentals, and purchased one other movie (Angels and Demons). All HD. I just figure I'd let it run all night and I'd see the movies the next morning.
The rentals all appear to have downloaded, and they show up in the videos section. HOWEVER, they are ALL marked "Expires in 17 hours". Never started watching any of them, why are they already set to expire? The rental info section of Itunes says I have 30 days to start watching, then 24 hours after that til they expire.
As for the purchased movie, th it appeared stuck on the "tap to retry" icon, which I did several times, with repeated errors, until the download icon simply disappeared and no sign of the dowload status or the actual movie anywhere.
I DID get billed for all of these. This is like 40 bucks worth of stuff.
Everyone who uses MAC stuff always brags about how great it is, how excellent customer service is, how things just "work", etc.
Color me WAY not impressed. No answers to my emails sent through ITunes help (yes, I checked spam folder) and no movies for my flight to China this weekend.
Any suggestions on things to change to make it work better next time? OR just buy a **** portable DVD player for 400 bucks less than an Ipad?

HI Jeffrey and welcome...
Make certain the time and date are correct on your PC.
Click Start and then click Control Panel.
Click "Date, Time, Language, and Regional Options" and then click Date and Time.
Click the Date & Time tab.
Make sure that the date and time settings are configured to use the current date and time and then click OK.
Make sure you are running the latest version of iTunes. http://www.apple.com/itunes/download/
Check the Firewall.
From the Start menu, choose Control Panel.
If the Control Panel is in Classic View, skip to step 4.
On Windows 7 and Vista, click Security; on Windows XP, click Security Center.
Click Windows Firewall.
On Windows 7 and Vista, click Change Settings; if asked for permission by Windows, click Continue; make sure the “Block all incoming connections” option is *not selected.*
Click the Exceptions tab.
Check the iTunes box.
Click OK.
You can report problems to Apple via the iTunes store. Launch iTunes. Select iTunes Store on the left. On the right side of that window select your account name. In the next window click: Purchase History then click: Report a Problem.
More support options here: http://www.apple.com/support/ipad/contact/
Carolyn

I have a new movie rental in my iTunes account on my Mac Book Pro but does not show up on Apple TV. All my other purchased movies are there OK. Any suggestions?

I have a new movie rental in my iTunes account on my Mac Book Pro but does not show up on Apple TV. All my other purchased movies are in there OK. Any suggestions?

It won't show up on your Apple TV until it is fully downloaded into iTunes on your computer, have you done this.

HT1657 i recently rented a movie from the itunes store in hd and closed itunes on accident and after reopening itunes i cannot find my movie rental. ive searched in my library, movies, etc. and i cannot find it anywhere

i rented a movie from the itunes store in hd and closed itunes on accident after letting it download and after reopening itunes i am un able find my movie rental. ive searched in my library, movies, etc. and i cannot find it anywhere. i did start it... but i have atleast another 20 hours to watch it before the rental expires.

Doublechecking. Did you download the rental in iTunes for Mac, iTunes for Windows, or an iOS device?

Help, on movie rental I

Help, on movie rental I am getting continual message "we could not complete your iTunes store request. An unknown error occurred (-42110). There was an error in the iTunes store. Please try again later." This message pops up every time I have completed the dowlaod and it appaers as a finished downloan in the movie rental folder. I have deleted it multiple times and re-downloaded the same movie but always the same result.... Help

See the "Error 3001," "-42110," or "5103" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
iTunes: Advanced iTunes Store troubleshooting

Itunes Movie Rental Geographical Limitations and Offline Access

I live in Canada and will be travelling to Vegas next month. I'd like to be well prepared with some movie rentals through itunes on my macbook air.
My concern is, would there be any geographical limitations in viewing movies in USA that have already been previously rented and downloaded in Canada from the Canada Itunes store?
In simpler terms, If I rented a movie from iTunes Canada (while physically being in Canada), would it be viewable while in USA?
Also, would I have to have an internet connection to watch it even though it's been dowloaded in advance?
I've read through many boards (though there has been no clear answer) that many have been having issues playing movies without first having an internet connection.
I've read that some iPad and iPod users report that there are no issues with watching rentals without any internet connection to begin with, but I have yet to hear a macbook user report the same.
I was wondering if I could get a certain answer as to whether or not an itunes rental could be played WITHOUT ANY internet connection whatsoever to begin with on a MacBook Air.
Much thanks in advance!

Welcome to the Apple community.
A number of people have reported similar issues recently, many appear to have found a discrepancy of some kind in their account settings and making changes to these settings or simply resetting them has resolved the matter.
Check your account details are correct, check that you are using the correct details for Location, Region and Time Zone. You may want to change these settings and then change them back to see if that helps.
You might also try logging out of and then back into your iTunes account (Settings > iTunes Store > Apple ID’s > Sign Out) and restarting your router. (Some have reported that after doing this, they need to check for rentals even though it may report that there aren’t any, after which rentals once again appear in the ‘movies’ feature)
Rentals should appear under their own heading in the ‘Movies’ feature, you might also check at Settings > iTunes Store > Check For Rentals.

Apple TV (v2) and movie rentals - my experiences, for what it's worth...

I’ve been reading a lot of posts over the past couple of days about problems streaming rented movies, and thought i’d share my experiences as i’ve had a couple of days of head scratching and frustration trying to watch one of my own:
I unwrapped an Apple TV v2 at the weekend, which was a gift form a friend, and tried it out by renting a movie. This was yesterday:
Now I’m a Virgin media customer in the UK, with 10MB broadband (wired), which I figured would be fast enough to easily stream HD video - and sure enough my rental started up and played fine. For about 30 mins...
After this it froze, and gave me the dreaded ‘loading’ dialogue, which showed 7 hours as my wait, and it got longer as the day went on - not shorter.
I gave up, and decided to come back to it later, which of course was a foolish move, as everything that had been buffered was erased and i was back at square one.
I then tried again today and had the exact same problem. After turning on, and being pleasantly surprised to see that my HD rental began streaming perfectly with almost no delay, I was again kicked off after about half an hour.
So i decided to look at my ISP’s terms and conditions, and sure enough there are cap’s on my data traffic of 1.5gb during the day, and 750mb in the evening (until 9pm). Exceed either of these and your traffic speed is cut back by 75% for 5 hours.
So i did some digging, and found that the average HD movie file size is about 4gb. This means that it’s impossible for me to stream and watch a film in one sitting, as i’ll never have enough uncapped bandwidth to stream the whole movie in one hit.
Now some folks have talked about getting ahead of the game, and beginning a download ahead of time (like first thing in the morning) so that by the evening a film is waiting for you no matter how long the download time. But even if this works, you run the risk of losing the buffered file by hitting the wrong button on your apple remote. This to me is unacceptable.
So lets drill down to the details here:
Problem 1: the manner Apple TV v2 stores video. I’m no technical expert, but understand that the latest Apple TV has no hard drive - rather an 8GB flash drive. This would be enough to download and store an HD movie as a semi-permanent file, but Apple TV v2 doesn’t do this - it just uses it as a streaming buffer, which is cleared out periodically, and is easy to accidentally lose.
Problem 2: my ISP just won’t allow the amount of data transfer required to stream an HD movie without capping my download speed. Not between 9am and 9pm anyway (i’m going to see if i can stream the end of my film later without the beggars cutting me off).
Problem 2a (more of a gripe): Apple TV doesn’t warn you that the file you’re about to stream when you rent a movie will very likely trigger your ISP’s bandwidth throttling policy. It might be in their small print, but it should be there in big letters at the point of sale, just before you hit ‘buy’.
The Solution: There isn’t a satisfactory one for me really. I don’t imagine I’ll be renting any more movies directly from Apple TV. It’s too pricey to take the risk that I won’t be able to watch it, so back to DVD for me.
Now I could rent or buy through iTunes, and then stream to Apple TV, as at least I’d have a ‘hard copy’ of the movie on my MacBook and would be safe in the knowledge that once i had downloaded the file i could watch it from start to finish without interruption - but this is also less than ideal. I can’t get HD movies from iTunes, i’d have to go through the ‘planning ahead’ phase of starting downloading early in the day, and there’s still no guarantee it wouldn’t trigger the bandwidth throttling if it was a long movie.
The only other solution would be to max out my broadband package, although currently the most expensive package (which costs double what i pay now) still had a 3.5gb cap, so could kick me off just as i’m near the end of the film. Plus, i don’t watch that many films to make the expense worthwhile.
To wrap up...
If you’re on a decent broadband connection that in theory should be able to handle HD streaming then check your ISP’s regs regarding throttling. Even with throttling on, YouTube, iPlayer and other similar sites still worked for me, as they’ll happily cope with reduced transfer speeds. Apple movie rentals won’t. This might explain why some can use these services perfectly at the same time as being unable to view their rental.
If you’re an occasional film watcher in a similar position to me, don’t bother with movie rentals. Unless you’re on an uncapped, unthrottled broadband package it’s unlikely you’ll be able to stream an HD movie in one hit due to the file size.
Back to Blockbuster Video for me i’m afraid. At least until we get NetFlix in the UK
Hope you have more luck than I did,
McGinty

Thanks for the pointers folks. Yeah, 1.5GB is pretty poor isn't it? There are other suppliers, but you have to get a their phone line installed to access the internet so it's an £85 setup fee plus a day off work for a guy to come round and drill a hole in your wall before you even get to the monthly costs.
Don't get me wrong though - I'm certainly not an Apple basher, but am equally frustrated with both them and the ISP.
Virgin Media spend all kinds of money advertising their broadband as the fastest in the UK, but don't tell you (up front anyway) that you'll be cut off if you actually try and use it.
Apple on the other hand carry on with their 'it just works' mantra, but with Apple TV this only applies if you meet certain criteria (again, not mentioned up front).
I guess it aint a biggie, as i was gifted my Apple TV, and love all the other stuff it does, but from the number of posts on this forum can see that there's a lot of angry customers out there who want explanations as to why they're having similar problems to me.
Will be very interesting to see if Apple release any kind of software update that turns the flash drive from a buffer to permanent storage, to at least ease some of the pain...
Message was edited by: McGinty

Can I watch an iTunes movie rental on a TV connected via mini displayport?

I'm not sure if there's been any headway with this, but I've got a mini displayport to HDMI adaptor on the way that I'm going to use to connect my MacBook Pro to my HDTV, effectively using the TV as an external monitor.
And of course, I want to watch some iTunes movie rentals on the TV instead of my laptop, but digging around the internet has shown that I might be facing an issue relating to the HDCP standard that would prevent me from being able to use my TV in this manner.
Is this still an issue? I have a fall 2009 MacBook Pro, which may be important, as I've read that Apple modified the mini displayport on the MacBooks in 2010.
Other than renting a movie as a sort of guinea pig with the possibility of being shot down and wasting my money, is there any way to know if this is going to work? Or is it simply a fact that any monitor/TV connected to my MacBook through the mini displayport is incompatible with HDCP, and I'm totally out of luck?
(Which, FYI Apple, is utter horse **** and is absolutely counter-productive to the notion of encouraging me to pay for digital entertainment.)
What are your thoughts, folks?

If your HDTV is HDCP compliant, you probably will have no problems. But you might want to read this information which while written a while back still, to the best of my knowledge, applies:
http://www.ilounge.com/index.php/articles/comments/16488
HDCP compliance is, from what I've read, rather a "rubber ruler" so even if your TV lists as being HDCP, it might or might not work correctly with your Mac. Testing with one movie first might avoid an expensive surprise.
As to your complaint to Apple, it probably wasn't up to Apple but instead was forced on them as part of the conditions by the content owners for licensing movies and shows to the iTunes Store. But feel free to comment to Apple via their feedback pages:
http://www.apple.com/feedback

HT202213 can you transfer a movie rental via home sharing from pc to laptop?

I rented a HD movie to put on my iPod to then watch on my TV through my component cable, however when I tried to transfer th rental onto my iPod I got an error message saying the movie could not be moved, this could be due to my iPod software being outdated by the movie formatting, as my iPod is 3rd generation touch. I want to know if I can transfer my movie rental from my PC to my laptop, so I can watch it on there instead?

No. You cannot import music to an iDevice using Home Sharing. You sync music the iPad and you can only sync with one iTunes library.

Can I transfer an iTunes movie rental from one computer to another?

A movie I rented on one PC with iTunes Windows won't transfer to my main PC. I'm using the latest version of iTunes and Windows 7.
I also have an iPhone 4s with iOS 6. I can't transfer the movie rental there either.
(I want the movie on my main PC, because only that PC will show it on my TV. Both PC's are suthorized.
Help!

Sorry, but rentals cannot be transferred from one computer to another. Unless someone's found a trick I haven't seen, if you want the rental on your main PC, you'll have to pay to rent it again. As to transferring the rental to your iPhone, see:
http://support.apple.com/kb/HT1390
Regards.

Itunes movie rental on iPhone. Expired but continues to download.

I downloaded a movie on my iphone through iTunes. I was able to successfully watch the movie. 48 hours later the movie rental expired, yet itunes continues to try and re-download the movie. I've watched the download process a few times. It downloads the whole file (1.5GB), moves on to processing and then there is an error message that it is unable to connect to iTunes.
How do I remove this movie from the download queue?
Thanks,

If you rent it on your iPhone then it will download onto your phone, films from iTunes aren't streamed.
For rentals you have 30 days to watch it, but once you start watching it (even if you only watch one second) you then have 24 hours if you are in the US, 48 hours elsewhere, to finish watching it before it expires.

Fios tv movie rental

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