Fire fox opens as a black screen

After an auto update Firefox now opens as a black screen.

Mozilla has released a Firefox 33.0.1 update that fixes the black screen problem, so you should [[Update Firefox to the latest version|update Firefox to the latest version]].
If you can't use the Firefox menus, you can download and install the latest version of Firefox using Internet Explorer or another browser. Just go to https://www.mozilla.org/firefox/all/ and choose the installer for your language.
See [[Firefox shows a black screen or blank screen after updating to 33]] for more information.

Similar Messages

Fire Fox Continually crashes with black screen

Hi There
hoping I can please get some help with my fire fox which keeps continually crashing.. i keep looking for solutions but nothing is helping.
here is a report on my last crashes:
Report ID Date Submitted
bp-046725c1-5824-4b0a-847f-29f2e2150317 17/03/2015 3:04 PM
bp-ca6cb03c-d248-4c7f-8f60-64f402150311 12/03/2015 9:10 AM
bp-cdf26328-2949-4b34-9d2c-207bf2150305 5/03/2015 4:06 PM
bp-04483b8b-d610-4f2c-9254-1e9362150220 20/02/2015 4:29 PM
bp-69f6b75b-dc52-40ef-a518-635612150217 17/02/2015 3:00 PM
bp-d7b8324b-02e3-449d-bd2c-dedaf2150217 17/02/2015 11:12 AM
bp-51138267-468b-4362-b8e4-8ccd82150212 12/02/2015 12:01 PM
Hopefully you are able to shed some light on why this continues to happen.
Thank you
Kate

hello, maybe that's an issue with hardware acceleration - please try [[Upgrade your graphics drivers to use hardware acceleration and WebGL|updating your graphics driver]]. this should be the latest update for your configuration: https://downloadcenter.intel.com/download/24695/Intel-HD-Graphics-Driver-for-Windows-7-8-8-1-32bit
or in case this doesn't solve the issue disable hardware acceleration in the firefox ''menu ≡ > options > advanced > general'' (that setting will take a restart of the browser to take effect).

Fire fox opens with tabs from preveous session not home page in tools under options and tab general I have start up with home page but all tabs from previous session open instead

fire fox opens with tabs from preveous session not home page in tools under options and tab general I have start up with home page but all tabs from previous session open instead

It is possible that there is a problem with the files [http://kb.mozillazine.org/sessionstore.js sessionstore.js] and sessionstore.bak in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Profile Folder]
Delete [http://kb.mozillazine.org/sessionstore.js sessionstore.js] and sessionstore.bak in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Profile Folder]
* Help > Troubleshooting Information > Profile Directory: Open Containing Folder
If you see files sessionstore-##.js with a number in the left part of the name like sessionstore-1.js then delete those as well.
Deleting sessionstore.js will cause App Tabs and Tab Groups to get lost, so you will have to create them again (make a note).
See:
* http://kb.mozillazine.org/Session_Restore

A 2nd copy of firefox opens with a black screen when opening Firefox

After Firefox loads with the home pages, a second copy of Firefox also opens with one black screen. The black screen has the same url as the 1st tab in the 1st copy of Firefox, with one addition as follows:
1st copy, 1st tab url: www.newsmax.com
2nd copy (no tabs) url: www.newsmax.com/mainpop.htm
I'm using Windows XP, sp3, and Firefox version 10.0.1.
It does the same on another desktop with Windows 7, same Firefox version(10.0.1).

It is possible that there is a problem with the files sessionstore.js and sessionstore.bak in the Firefox Profile Folder.
Delete the sessionstore.js [2] file and possible sessionstore-##.js [3] files with a number and sessionstore.bak in the Firefox Profile Folder.
*Help > Troubleshooting Information > Profile Directory: Open Containing Folder
*http://kb.mozillazine.org/Profile_folder_-_Firefox
Deleting sessionstore.js will cause App Tabs and Tab Groups and open and closed (undo) tabs to get lost, so you will have to create them again (make a note or bookmark them).
See also:
*[1] http://kb.mozillazine.org/Session_Restore
*[2] http://kb.mozillazine.org/sessionstore.js
*[3] http://kb.mozillazine.org/Multiple_profile_files_created
Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.org/kb/Safe+Mode

I want to use a filter liquifi and the nex pafe open whit a black screen in state of a picture that i select

i'm not a good one in english i'm flemish so do it letter by letter please .
if i want to use the filter liquifi open's a new page wat's normaly yes , but in stade of my picture i get a black screen whats going wrong ?

Does turning off »Use Graphics Processor« in the Performance Preferences and restarting Photoshop have any bearing on the issue?

Downloaded update. Now browser won't open. please help. (black screen)

When I opened the browser the mozilla page opened saying I was using an old version and needed to update. I downloaded the update and now I just get a black screen when I start firefox.
''added (black screen) to the title of this thread''

Troubleshooting Information
This page contains technical information that might be useful when you're trying to solve a problem. If you are looking for answers to common questions about Firefox, check out our support website.
Application Basics
Name Firefox
Version 33.0
Update History
User Agent Mozilla/5.0 (Windows NT 6.1; WOW64; rv:33.0) Gecko/20100101 Firefox/33.0
Profile Folder
Enabled Plugins about:plugins
Build Configuration about:buildconfig
Memory Use about:memory
Multiprocess Windows 0/1
Crash Reports for the Last 3 Days
Report ID Submitted
bp-45adc5d8-0c52-46f3-83f5-632c72141015 36 minutes ago
All Crash Reports
Extensions
Name Version Enabled ID
MapsGalaxy 6.66.4.31578 true 39ffxtbr@MapsGalaxy_39.com
McAfee Security Scan Plus 1.0 false {e4f94d1e-2f53-401e-8885-681602c0ddd8}
Norton Toolbar 2011.7.13.2 false {2D3F3651-74B9-4795-BDEC-6DA2F431CB62}
Symantec Intrusion Prevention 11.1.1.5 - 2 false {BBDA0591-3099-440a-AA10-41764D9DB4DB}
Graphics
Adapter Description Intel(R) HD Graphics Family
Adapter Drivers igdumd64 igd10umd64 igd10umd64 igdumdx32 igd10umd32 igd10umd32
Adapter RAM Unknown
Device ID 0x0116
DirectWrite Enabled false (6.2.9200.16571)
Driver Date 1-7-2011
Driver Version 8.15.10.2279
GPU #2 Active false
GPU Accelerated Windows 0/1 Basic (OMTC)
Vendor ID 0x8086
WebGL Renderer Google Inc. -- ANGLE (Intel(R) HD Graphics Family Direct3D9Ex vs_3_0 ps_3_0)
windowLayerManagerRemote true
AzureCanvasBackend skia
AzureContentBackend cairo
AzureFallbackCanvasBackend cairo
AzureSkiaAccelerated 0
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browser.cache.disk.capacity 358400
browser.cache.disk.smart_size_cached_value 358400
browser.cache.disk.smart_size.first_run false
browser.cache.disk.smart_size.use_old_max false
browser.cache.frecency_experiment 2
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gfx.direct3d.last_used_feature_level_idx 0
gfx.direct3d.prefer_10_1 true
layers.acceleration.disabled true
media.gmp-gmpopenh264.lastUpdate 1413381634
media.gmp-gmpopenh264.version 1.1
media.gmp-manager.lastCheck 1413381633
network.cookie.prefsMigrated true
places.database.lastMaintenance 1413325335
places.history.expiration.transient_current_max_pages 104858
plugin.disable_full_page_plugin_for_types application/pdf
plugin.importedState true
plugin.state.java 0
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Experimental Features
Name ID Description Active

I have purchased dsa theory on App Store used it a few days now it opens with a black screen, please can someone tell me how to resolve this thanks

I have purchased an app from the store used it for a few days , now it won't open properly .its just a black screen with a circle in bottom right corner with a 1x in it . Anyone know how I can re open this please as I need this app urgent thanks

From the home screen, double click the home button to bring up the Recently used App list. Find the App with the problem and hold your finger on it untl the Apps start to shake. When that happens tap on the (x) on the right side corner of the app to close it.
Tap the home button again to get back to the home screen, and try to open the App again.
If that doesn't work, try resetting the iPad. (there should be no data loss):
Press and Hold the Power and home buttons until the Apple Logo shows up. Ignore any sliders that may appear.
When the iPad turns back on, try opening the App again.

Firefox is opening to a black screen and I can not access any menu options to reset it. Can I reset it from the application on my desktop?

I am using Windows 7 and have never had a problem with Firefox. When I tried to open yesterday, after using all day, opened to black screen (grey panel across top of screen). I shut computer down and restarted it and is still not working. If I uninstall will I loose bookmarks and other saved information?

hello ginapal, other users with this problem all had an embedded intel hd2000/3000 graphics card with an old driver present. in case this also applies to you, here would be a link to update the driver, which in turn should also address the black firefox problem: https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=23764 (for win7 64 bit)
in case this doesn't solve the issue or does not apply to your system, start firefox into safemode '''by pressing the shift key while the application is launching''' & disable hardware acceleration in the firefox ''menu ≡ > options > advanced > general'' (that setting will take a restart of the browser to take effect).
[[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]]

Iphoto has thumbnails but when opened goes to black screen

i can see thumbnail photos in iphoto but when opened it turns to a black screen. Also problems in you tube with videos can hear but again black screen

What version of iPhoto and system are you running?
Apply the two fixes below in order as needed:
Fix #1
1 - launch iPhoto with the Command+Option keys held down and rebuild the library.
iPhoto 8 (09) and earlier- run the options indicated
iPhoto 9 (11) and later- run Option #4 to RebuildDatabase followed by #1 to Repair Permissions.
Fix #2
Using iPhoto Library Manager to Rebuild Your iPhoto Library
1 - download iPhoto Library Manager (iPhoto 8 or earlier or IPhoto 11 and later) and launch.
2 - click on the Add Library button and select the library you want to add in the selection window..
3 - Now that the library is listed in the left hand pane of iPLM, click on your library and go to the
File ➙ Rebuild Library (iPhoto 8 or earlier)
or
Library ➙ Rebuild Library (iPhoto 9 or later)
menu option to rebuild the library.
4 - In the next window name the new library and select the location you want it to be placed.
5 - Click on the Create button.
Note: This creates a new library based on the LIbraryData.xml file in the library and will recover Events, Albums, keywords, titles and comments. However, books, calendars, cards and slideshows will be lost. The original library will be left untouched for further attempts at fixing the problem or in case the rebuilt library is not satisfactory.
OT

Firefox opens to a black screen / Previous post is not helping

Product Detected
Intel® HD Graphics 3000
I have thoroughly (I think) read the other posts / questions regarding this issue. Like others, I'm experience a completely black screen when opening the new version of Firefox. I can't do (or click on) anything...and it won't open in safe mode.
I'm not very tech-savvy...but I did manage to get to the point where I had Intel do an auto-check to see about updating the graphics card (which was the other recommended fix).
I have a four-year-old Lenovo ThinkPad, BTW. I got the following message:
Current Driver Installed
8.15.10.2321
A customized computer manufacturer driver is installed on your computer. The Intel Driver Update Utility is not able to update the driver. Installing a generic Intel driver instead of the customized computer manufacturer driver may cause technical issues. Contact your computer manufacturer for the latest driver for your computer.
Is there anything else I can do before I contact Lenovo (never fun). I guess not using Firefox is the obvious answer here...but it is my favorite browser. Urgh. Thanks in advance for any advice.

hello, what is the exact product name/number of your thinkpad?

I cannot download MP3 files, whenever i click the link to download the MP3 files opens in firefox itself with no seprate dialogue box to download...it opens in a black screen and i am unable to download it

i generally download songs from free sites like songs.pk, emp3world.com.........i am able to download songs from same sites in other browser like opera just by clicking on link to download, but in firefox a black screen appears and media is played online without getting downloaded.........plz help

i have a php site. i am able to download mp3 files on localhost. after uploading on hosting server, i am able to download on IE, chrome. but mozilla gives a garbage file. instead of music file. I disabled vlc plugin or windows plugin and checked, still not working. Please help. In code i have given header('Content-Type: application/force-download)

After installing an Adobe Flash update, Firefox opens and stays black screen

Firefox was working perfectly yesterday. When I booted up this morning, Adobe Flash Player asked to run an update. I did this. Firefox now opens and stays black. I have tried a reset from safe mode and a full reinstall. Neither worked

Hi There!
I would suggest you remove windows from your PC and install Ubuntu. This will resolve most of the issues you are facing or it might be great to find a very large hammer, lift it high above your head and SLAM it down on your PC will surly make you feel better and if you video record it and upload to Youtube others will love it too!

Firefox won't open after update, black screen, beep and "do you want to allow program to make changes..."

Updated Firefox yesterday and now the program will not open on my desktop. Screen goes black for a second, issues a beep and then get box asking if I want to allow Firefox to make changes to my computer. Does not matter if I click yes or no, box disapears and nothing happens. Willing to remove and reload the program but hate to lose all my bookmarks.

'''Try the Firefox Safe Mode''' to see how it works there. The Safe Mode is a troubleshooting mode, which disables most add-ons.''
''(If you're not using it, switch to the Default theme.)''
* You can open the Firefox 4.0+ Safe Mode by holding the '''Shift''' key when you use the Firefox desktop or Start menu shortcut.
* Or use the Help menu item and click on the '''Restart with Add-ons Disabled...''' menu item while Firefox is running.
''Don't select anything right now, just use "'Start in Safe Mode"''
''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before using the Firefox shortcut (without the Shift key) to open it again.''
'''''If it is good in the Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one.
Please follow the [[Troubleshooting extensions and themes]] article for that.
''When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.''

Firefox will not open, showing a black screen then returning to the desktop.

Appears to open, with Firefox title bar, but screen is black for three seconds then 'crashes' to desktop.
Running Android 2.1 on Dell Streak

Others users have reported that Firefox does not work on the Dell Streak, but we have not yet figured out why this is. Sorry! If you'd like to help us get more information, you can find some debugging instructions here:
https://support.mozilla.com/en-US/questions/763393

What is my maine browser closed, i am in fire fox open site in td water house, want to buy stock,tells me your maine browser closed, how can i fix it

I like to open my main browser in f.fox. i am in td waterhouse stock site ,need to by stock does not allow me .it said you close main browser.how can i fix it.i have win7.os and f.fox browser

According to their support page, Firefox is supported: [http://www.tdwaterhouse.ca/products-services/investing/browser-index.jsp WebBroker Supported Browsers].
Are you using the site in a "private" window? It's possible that the site pops up separate windows and needs for the various windows to be able to share data, which might not work with private windows.
Do you have any add-ons that might change how the site's windows work, for example, blocking pop-up windows or new tabs, or changing how frames work?
To test how the site works with your extensions disabled, you could try Firefox's Safe Mode. That's a standard diagnostic tool to bypass interference by extensions (and some custom settings). More info: [[Troubleshoot Firefox issues using Safe Mode]].
You can restart Firefox in Safe Mode using
Help > Restart with Add-ons Disabled
In the dialog, click "Start in Safe Mode" (''not'' Reset)
Any difference?

Fire fox opens as a black screen

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