Firefox 10.1 crash reporter will not go away? Suggestions?

Updated system (Vista) system would not start so restore to earlier date...now Firefox will not start and Crash Reporter will not go awya. I cannot download a new version as when extracting it keeps asking for the administration account and I have none set up...suggestions?

Using System restore can cause your Firefox installation to get corrupted because not all files are restored, so be careful with doing a System Restore. 
You will have to reinstall Firefox and remove the Firefox program folder (C:Program FilesMozilla Firefox) before reinstalling a freshly downloaded Firefox copy.
Download a fresh Firefox copy and save the file to the desktop.
*Firefox 10.0.x: http://www.mozilla.org/en-US/firefox/all.html
Uninstall your current Firefox version, if possible.
*Do NOT remove personal data when you uninstall the current version or you lose your bookmarks and other data because all profile folders will be removed.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
*It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
*http://kb.mozillazine.org/Uninstalling_Firefox
Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.
*http://kb.mozillazine.org/Profile_folder_-_Firefox
*http://kb.mozillazine.org/Profile_backup
*http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall

Similar Messages

Firefox says archived crash report could not be located. How do I get help?

I have had Firefox crash 3 times today. However, when I try to get details based on the crash ID's, Firefox says "Oh Noes! The archived report could not be located." Can someone help me based on below crash ID's?

The first crash report is a problem with the Flash plugin. The other two aren't loading and were probably not submitted.
That crash report shows a Flash 10.1 r85 plugin (NPSWF32.dll 10.1.85.3), but your More system details list shows the latest Flash 10.1 r102 plugin. 
Did you update recently or are you using another computer to post this??
See:
*http://kb.mozillazine.org/Flash
*http://kb.mozillazine.org/Plugin-container_and_out-of-process_plugins
See also:
* http://kb.mozillazine.org/Firefox_crashes
* [[Firefox crashes]]

Firefox 8.0 crashed and will not open.. I found a version of 7.0 on a web site downloaded and all is ok --8,0 sucks

after 8.0 come down I could not even open it.
I found a verison 7.0 reloaded and all is ok

If you're running RoboForm then update to the latest 7.6.2, been working for others. You may want to try FF 8 again.

The Firefox What's New screen will not go away after updating to Firefox 10.0.

I updated Firefox to 10.0 on my Acer Laptop. Now every time I open Firefox the What's new page loads along with my chosen homepage in another tab. I can not stop the What's new page from loading.
No problem on my desktop, the What's new page loaded once then disappeared after that as it normally does.

See these articles for some suggestions:
*https://support.mozilla.org/kb/Firefox+has+just+updated+tab+shows+each+time+you+start+Firefox
*https://support.mozilla.org/kb/How+to+set+the+home+page - Firefox supports multiple home pages separated by '|' symbols
*http://kb.mozillazine.org/Preferences_not_saved

Firefox goes to crash report and will not start when I try to open it

Crash ID: bp-9dc68df0-f096-454c-82c3-e32bf2130531
Every time I try to open Firefox, it immediately goes to the crash reporter which says "We're Sorry. Firefox had a problem and crashed. We'll try to restore your tabs and windows when it starts."
I've ran Anti Malwarebytes, Super Antispyware, Kapersky Security Scan, Microsoft Safety Scanner and Spybot and none of them seem to work. I have, also, tried completely uninstalling and reinstalling without success. I have included my Crash report for you to review. Please help me with this because I am completely out of ideas.

That is a problem with the audioses.dll file: ''Firefox 21.0 Crash Report [@ audioses.dll@0x2d36 ]''
*https://crash-stats.mozilla.com/report/index/9dc68df0-f096-454c-82c3-e32bf2130531
Looks that this file is part of Skype software (PrettyMay Call Recorder for Skype).
*http://binarydb.com/file/AudioSes.dll-459165.html

Firefox suddenly crashed and will not open

I am having this problem as well. I believe I have the latest version of FF. It was working fine all day then all of a sudden just crashed and will not open. I first kept getting a window stating"
"Firefox had a problem and crashed. We'll try to restore your tabs and windows when it restarts"
I submitted the crash report all 3 times it crashed successfully. But now, Firefox will not open at all,not even in safe mode.
I have looked through any suggestions and nothing works. I can't even get the profile manager to open to test it.
I would like to roll back to a previous version, IF that will solve this problem,but it's my bookmarks that I want to save. I don't want to lose them. But how can I import them if I can't even get FF to start?
I did see a folder called bookmark backups or something, but for some reason it isn't showing all of them.
Also, I was in a live chat with someone trying to help but they just left :( I was able to see my crash report via the instructions on this site, but now what? What do I do with it?
Please can someone help me?
== Crash ID(s) ==
Crash ID: bp-0e13ebf8-31f7-4c8c-af10-a71212100629 ; Crash ID: bp-045b2c26-cdf2-4cae-9515-af4ee2100629 ; Crash ID: bp-b4b9d0ed-913b-4d0b-a7e9-f85c82100629
== User Agent ==
Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; Trident/4.0; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.5.30729; .NET CLR 3.0.30618; .NET CLR 1.1.4322)

See http://kb.mozillazine.org/Browser_will_not_start_up
*http://kb.mozillazine.org/Firefox_crashes
*https://support.mozilla.org/kb/Firefox+crashes

Firefox crashed and will not open again, I did not upgrade to 5.0 - is a mac 10.7 Please tell me how to fix this and I don't want complicted.

my computer upgraded from 3.6 to 5 and crashed and will not now open any pages with firefox. I have tried to reinstall many times with same result. What is the problem? I do not beleive I am alone in this. I had not idea that the upgrade occured on the 15th of June but it opened on the a.m of the 28th and then shut down immediately and will not access my home page or any other page again.

Try going to the Tools menu item, and choose Options.
In the popup, select the Advanced screen (cog icon) and under that, the Update sub-tab. On that tab, uncheck the various boxes for checking for updates, and see if that helps?

I can't get into any mail or internet unless I go thru google. I tried to reload and get error. The FIREFOX error report will not send either.

I tried to reload , received error. Will not send trouble shooting CRASH REPORT. Was working great until crash. Will not accept or I cannot figure out how to have forefox accept updates for ADOBE updates or my virus protection STOP SIGN.

<blockquote>Locking duplicate thread. 
Please continue in your previous thread: [[/questions/964962]]
</blockquote>

Why is Firefox creating pending crash reports when it's not crashing?

I am running Windows XP SP3 and Firefox 9.0.1.
I have 31328 files in Application Data\Mozilla\Firefox\Crash Reports\pending constituting 342MB. The oldest files are from July 2010 and, for example, there are 88 files there created today and 324 files created yesterday.
My question is why is Firefox creating these crash report files when Firefox is not crashing? My last Firefox crash was too long ago to remember exactly.

I think I figured out my problem. Even though Firefox wasn't crashing, apparently some of my plugins were causing conflicts and creating these pending crash reports. Firefox doesn't keep your plugins up-to-date, you have to do it manually. I used https://www.mozilla.org/en-US/plugincheck/ to see which of my plugins were outdated. Of the outdated plugins, I updated the ones I recognised and disabled the ones I didn't (disable plugins by going to Tools - Add-ons, and click on the Plugins tab). And that seems to have stopped the crash reports being created.

Safari crashed and will not reopen!

Safari has crashed and will not reopen

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
Step 1
For this step, the title of the Console window should be All Messages. If it isn't, select
          SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
          View ▹ Show Log List
from the menu bar at the top of the screen.
In the top right corner of the Console window, there's a search box labeled Filter. Initially the words "String Matching" are shown in that box. Enter the name of the crashed application or process. For example, if Safari crashed, you would enter "Safari" (without the quotes.)
Each message in the log begins with the date and time when it was entered. Select the messages from the time of the last crash, if any. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
☞ The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
☞ Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
In the Console window, select
          DIAGNOSTIC AND USAGE INFORMATION ▹ User Diagnostic Reports
(not Diagnostic and Usage Messages) from the log list on the left. There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of crash reports. The name of each report starts with the name of the process, and ends with ".crash". Select the most recent report related to the process in question. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot.
I know the report is long, maybe several hundred lines. Please post all of it anyway.
If you don't see any reports listed, but you know there was a crash, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
Please don’t post other kinds of diagnostic report—they're very long and rarely helpful.

Hallelujah, finally disabled OOPP. I use Firefox 9.0.1 and will not upgrade to anything that ignores my settings. Been looking for this info for years!

As soon as Firefox came out with OOPP, I immediately asked how to permanently disable it and had a Firefox developer straight-up lie to me and say it couldn't be done without downgrading. Thank GOODNESS for the instructions on https://support.mozilla.org/en-US/questions/713600?page=1 Finally, finally I have excised the hated OOPP!
I run Firefox 9.0.1 and will not upgrade, ever, unless I see signs that Mozilla has radically altered its development direction and discarded most of the boneheaded, broken, anti-user development that has gone into versions more recent than Firefox 1.x. Actually making your mission statement more than an empty promise might be a good place to start.
Let's see...anything else? Oh yeah, any developer who advocates overriding or ignoring user settings, or taking control away from the user, should be kicked off the team. (and investigated as a possible Government mole, but that's a lot to ask for). I hear Konqueror and Safari are looking for new devs. It gets old fast when you try to get support and instead get haughty "You're doing it wrong, stop doing that" responses. I'm doing exactly what I intend to be doing and if you can't support that, someone else will. If you really gave a damn about your users, you might start by backporting security fixes to previous versions instead of spewing out a cacophony of incompatible new versions so rapidly you end up confusing and alienating users and making them switch updates off entirely. I mean seriously, what happens when Firefox hits triple digits? You could stick a decimal in front of it, and name that build after a historic baseball player who had that batting average. But even then you will run out of players in a few months.
It's truly sad. I switched to Firefox because it was the best browser. But Firefox has been backsliding horribly since around 2.0, and the other browsers seem to be in about the same boat. Firefox IS still the best browser - but only if you use an ancient, unsupported version. That's a big problem.

Using an obsolete version released [http://www.mozilla.org/firefox/9.0.1/releasenotes/ December 11th 2011] is the exact definition of downgrading. It exposes your system to all the security vulnerabilities that have been fixed since then.
* https://www.mozilla.org/security/known-vulnerabilities/firefox.html
Out-of-process plug-ins was made mandatory on Windows Vista and later because Adobe don't test Flash Player's protected mode with OOPP disabled. This change didn't happen until Firefox 14, so there was no need to go as far back as Firefox 9.0.1.
If you absolutely have to, you can disable OOPP by creating the ''MOZ_DISABLE_OOP_PLUGINS'' environment variable and setting its value to '''1'''. Firefox must be restarted for the change to take effect. This works in the current version of Firefox, so there's no need to use obsolete insecure versions. 
If you don't know how to create an environment variable, see the following article for instructions (the "Using the Custom Environment Variable" section is not relevant).
* [http://www.howtogeek.com/51807/how-to-create-and-use-global-system-environment-variables/ How to Use Global System Environment Variables | How-To Geek]

Since upgrading to Firefox 27.0 some webpages will not load when I click on them. It gives me a message saying that Firefox can't find the server.

Since upgrading to Firefox 27.0 some webpages will not load when I click on them. It gives me a message saying that Firefox can't find the server. I have to click the link several time before it will load and sometimes when they do load it does not show the page right. It is like the HTML is messed up or something. I have tried everything I can think of. I started in safe mode, still did it., I removed add-ons, still did it., I reset Firefox and still did it., I completely uninstalled Firefox and re-installed Firefox and it still does it. I have tried Malware Bytes Anti-Malware scans and Avast boot-time scans and found no malware or viruses. I have found that those websites open the first time with no problems on my IE9 and they used to do so in Firefox 26.0. I'm at my wit's end. The website links are in my bookmarks and are used all the time so they are trusted and my avast is set to allow them. They range from news websites to gun websites and everything I have read says that Mozilla does not filter those unless something has changed recently.

Try this as a first step; 
Clear the Cache '''''Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"''''' 
and 
Remove Cookies '''''Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"''''' 
If there is still a problem,
'''''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode]'''''
While you are in safe mode;
'''''Firefox Options > Advanced > General'''''. Look for and turn off '''Use Hardware Acceleration'''.

Imac crashed and will not boot up

So my iMac crashed and will not boot. The power will come on and when it switches to the boot sequence it powers off. I bought Black Tie protection at Best Buy but when I took it to them they shipped it to Apple. The problem was never fixed. Apple said it was a software issue to reload the OS. Well i did that and not even a day went by and it is doing the same thing. Any suggestions would be helpful...

I agree with BGreg that you should run Apple Hardware Test , however run it in Extended Mode. If no errors turn up run it several times. It's a lengthy test so be patient. Also here is what Apple says about your symptoms in Gray progress bar appears under Apple logo during startup.
I hope you have been backing up your system, if not then if you can boot into Safe Mode as suggested you should immediately backup using either a clone or Time Machine. That should be the #1 priority to preserve your data.

Why is it that Firefox v.14.0.1 will not allow me to Sign In to Microsoft Answers

Here is a copy of an email I sent to Microsoft Answers :-
Why is it that Firefox v.14.0.1 will not allow me to Sign In?
I have successfully signed in with Google Chrome v.21.0.1180.79 m without any problem, but when I attempt the same thing in Firefox the following "Sign In" message appears:- "Signing in...
This page will automatically update after you are signed in.
If you are having problems, you can close this message and try to connect again."
Reloading Firefox and using the same Page has no effect what-so-ever.
Any ideas?
lockhands.
Their retort was:-
"How is this related to Windows Update?
How is this related to Microsoft?
Ask in the Firefox forums:
http://support.mozilla.org/en-US/questions"
So I hope you can help me with this question, please.
lockhands.

i visit the same page and got the same message except the popup blocker was blocking the sign in page from loading.
you could try using the following link to see if you can get to the login screen if it works you could add it as a bookmark until you find a solution.
http://answers.microsoft.com/en-us/Site/StartSignIn?provider=wlid

Indesign keeps crashing and will not open anymore

I have CC on my pc and Indesign has suddenly started to crash and will not open completely during the start up. I have uninstalled and re-installed this product twice and still no Indesign. Anyone know what is happening here?

Sign out of your account... Uninstall... run the Cleaner...
-http://helpx.adobe.com/creative-cloud/help/install-apps.html (and uninstall)
-using the cleaner after uninstalling and before reinstalling is needed
-https://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
-Restart your computer... Sign in to your account... Reinstall

Firefox 10.1 crash reporter will not go away? Suggestions?

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