Firefox 14.1 hangs, even in safe mode

Always hangs within a few minutes, even in safe mode. Have uninstalled and deleted directory and rebooted and reinstalled. Nothing helps. Now trying the Beta 15 version and that hangs too. Chrome and IE work fine and previous version of Firefox worked fine.

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: ''This will cause you to lose any Extensions, Open websites, and some Preferences.''
To Reset Firefox do the following:
#Go to Firefox > Help > Troubleshooting Information.
#Click the "Reset Firefox" button.
#Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
#Firefox will open with all factory defaults applied.
Further information can be found in the [[Reset Firefox – easily fix most problems]] article.
Did this fix your problems? Please report back to us!

Similar Messages

  • Yosemite installed, Firefox no longer opens, even in Safe Mode

    This evening I upgraded to Yosemite. Now Firefox no longer opens, even in Safe Mode. If I try to open FF, I receive a Mozilla Crash Report. I uninstalled and reinstalled FF, made no difference. Can anyone help?

    This is the crash report. I do not understand it.
    AdapterDeviceID: 0x 166
    AdapterDriverVersion:
    AdapterVendorID: 0x8086
    Add-ons: gmailwatcher%40sonthakit:1.61,%7B03B08592-E5B4-45ff-A0BE-C1D975458688%7D:1.0,%7 B1395baf2-3aa6-4d0f-83d6-1d9b66a9420d%7D:0.9.5,%7B3C9A65A6-9563-4485-BA4A-4BCD69 8BCFB4%7D:7.0,%7B5bfebbd0-9bef-4522-8823-523aeda5f2dc%7D:2.1,%7B8b86149f-01fb-48 42-9dd8-4d7eb02fd055%7D:0.26,copyplaintext%40teo.pl:1.3.2,autoscrollhelper%40tec hsmith.com:1.9.6,%7B4cc4a13b-94a6-7568-370d-5f9de54a9c7f%7D:2.7,socialfixer%40ma ttkruse.com:10.6,%7B195A3098-0BD5-4e90-AE22-BA1C540AFD1E%7D:4.2.0.0,%7B0545b830- f0aa-4d7e-8820-50a4629a56fe%7D:24.9,%7Bdc572301-7619-498c-a57d-39143191b318%7D:0 .4.1.5.2,ClassicThemeRestorer%40ArisT2Noia4dev:1.2.5,%7B972ce4c6-7e08-4474-a285- 3208198ce6fd%7D:33.0,extension%40321youtube.com:1.3,%7B146f1820-2b0d-49ef-acbf-d 85a6986e10c%7D:0.1.9.2,firefox%40gmelius.com:5.7.7.12,jid1-UXDr6c69BeyPVw%40jetp ack:0.8.1
    BuildID: 20141011015303
    CrashTime: 1413609621
    EMCheckCompatibility: true
    Email: EventLoopNestingLevel: 1
    FramePoisonBase: 00000000f0dea000
    FramePoisonSize: 4096
    InstallTime: 1413386076
    Notes: AdapterVendorID: 0x8086, AdapterDeviceID: 0x 166
    ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384}
    ProductName: Firefox
    ReleaseChannel: release
    SecondsSinceLastCrash: 1418
    StartupTime: 1413609618
    Theme: classic/1.0
    Throttleable: 1
    Vendor: Mozilla
    Version: 33.0
    useragent_locale: en-US
    This report also contains technical information about the state of the application when it crashed.

  • Firefox crashes at startup even in safe mode after upgrade to version 7.0.1

    Firefox crashes at startup after an upgrade to version 7.0.1
    It crashes on start-up even in safe mode.
    I have tried a complete un-install and reinstall but choose to keep all my settings (eg bookmarks) etc as I don't want to loose my bookmarks.

    Your crashreport is<br>
    https://crash-stats.mozilla.com/report/index/bp-24b848e4-7d2a-4cf1-b0b0-31ccd2111021<br>
    Firefox 7.0.1 Crash Report [@ mozcomp.dll@0xab51 ]<br>
    Startup crash in mozcomp.dll with Oracle Enterprise, F5 Networks, Passlogix V-GO, IBM Tivoli Access Manager SSO<br>
    See related Bug [https://bugzilla.mozilla.org/show_bug.cgi?id=680927 680927] for more info<br>
    The likely problem is use of certain Oracle etc software, the developer Oracle being aware of the problem and working on a fix. Meanwhile there is a registry hack as a potential workaround, or the simpler workaround of downgrading temporarily to firefox 3.6.23.<br>

  • Firefox will not start, even in Safe Mode. Evidence suggests that this is due to an incompatibility with the latest update of Java.

    Firefox will not start in WinXP. (I am sending this from an alternate browser.)
    I believe that this is due to some incompatibility with the latest update of Java. I believe that one of the tabs from my previous session included a Java application, and this is causing the difficulty. In recent days, since the last update of Java, I have had difficulty in loading linked pages with Java applications into Firefox, and have needed to switch to a different browser to do this.
    Now I cannot even start the browser, presumably due to the presence of a Java application on one of the restored tabs.
    When I now try to start Firefox, my ZoneAlarm security s/w presents the message "Java(TM) Quick Starter binary is trying to access the Internet." I click "Allow", but Firefox will not start. If I click "Deny", the same result. The same thing happens when I try to start Firefox in Safe Mode, I cannot even start Firefox in Safe mode.
    == This happened ==
    Every time Firefox opened
    == after recent update of Java

    You can try to disable the Java Quick starter and the Java Console extension in the Control Panel > Java.
    Control Panel > Java > Advanced tab > Miscellaneous >Java Quick Starter (disable)
    You can also disable the Java plugin in Firefox: Tools > Add-ons > Plugins
    See [[Troubleshooting extensions and themes]]
    See [[Troubleshooting plugins]]

  • After a firefox "upgrade" was installed automatically, Firefox will not start, even in Safe mode. Clicking on the icon does nothing

    after a firefox upgrade was auto-installed, firefox no longer will launch. clicking on the icon does nothing. can't start in safe mode
    == This happened ==
    Not sure how often
    == firefox upgrade auto-installed ==
    == User Agent ==
    Mozilla/5.0 (Macintosh; U; PPC Mac OS X 10_4_11; en) AppleWebKit/531.21.8 (KHTML, like Gecko) Version/4.0.4 Safari/531.21.10

    You can try to disable the Java Quick starter and the Java Console extension in the Control Panel > Java.
    Control Panel > Java > Advanced tab > Miscellaneous >Java Quick Starter (disable)
    You can also disable the Java plugin in Firefox: Tools > Add-ons > Plugins
    See [[Troubleshooting extensions and themes]]
    See [[Troubleshooting plugins]]

  • Firefox crashes on opening even in safe mode so I can not adjust any settings - Crash ID: bp-6c9dc360-32db-4a34-968b-9474f2121230.

    I have a 64 bit windows computer running Windows 7. For the past few months Firefox has been crashing on opening - occasionally opening on my husband's profile but not mine. I am now using IE9 running as administrator but would prefer to use Firefox.
    I can not adjust any of the settings, plugins etc as I can not open the program at all. After the first attempt I have go to the task manager and stop firefox.exe. Then on my next opening attempt I get the error messages again. I have sent off numerous crash reports to Mozilla.
    cheers
    Sharon Beeston
    Australia

    That looks like a problem with a component of your Nvidia display driver: [@ @0x0 | nvd3dum.dll@0x3a7434 ]<br />
    I'm not sure how to fix this as an internet search on this file doesn't give any real solutions.
    First make sure that you have the latest drivers for your graphics display card.<br />
    If it started after an update of those drivers the see if you can role back to the previous version of the drivers.

  • Firefox crash upon opening, even in safe mode

    Got rid of old personal info
    Re-installed multiple times including shut down after
    Browser initialized, crashes, submit report... rinse and repeat

    Hello btpisch, you crashed report is malware related, you can try these free programs to scan for malware, which work with your existing antivirus software:
    * [http://www.microsoft.com/security/scanner/default.aspx Microsoft Safety Scanner]
    * [http://www.malwarebytes.org/products/malwarebytes_free/ MalwareBytes' Anti-Malware]
    * [http://support.kaspersky.com/faq/?qid=208283363 TDSSKiller - AntiRootkit Utility]
    [http://windows.microsoft.com/MSE Microsoft Security Essentials] is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.
    Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article.
    Did this fix your problems? Please report back to us!
    thank you

  • After firefox 18.0.1 update firefox will not open even in safe mode?

    I updated firefox and it wouldnt open. i uninstalled twice with no luck. crashed twice before the update yesterday now it wont open at all

    [[Firefox 18 crashes on startup due to malware - how to fix]]

  • Firefox 22.0 crashing even in safe mode. Have Adobe 11.7. Updated plugins. What's next?

    AdapterDeviceID: 0x27a2
    AdapterVendorID: 0x8086
    Add-ons: donottrackplus%40abine.com:2.2.8.307,%7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:22.0
    BuildID: 20130514181517
    CrashTime: 1369241255
    EMCheckCompatibility: true
    FramePoisonBase: 7ffffffff0dea000
    FramePoisonSize: 4096
    InstallTime: 1369239483
    Notes: AdapterVendorID: 0x8086, AdapterDeviceID: 0x27a2GL Context? GL Context+ GL Layers? GL Layers+
    ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384}
    ProductName: Firefox
    ReleaseChannel: beta
    SecondsSinceLastCrash: 816
    StartupTime: 1369241231
    Theme: classic/1.0
    Throttleable: 1
    URL: http://www.godaddy.com/
    Vendor: Mozilla
    Version: 22.0
    This report also contains technical information about the state of the application when it crashed.

    If you have submitted crash reports then please post the IDs of one or more recent crash reports that have a "bp-" prefix:
    *bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx
    You can find the IDs of the submitted crash reports on the <i>about:crashes</i> page.
    *You can open the <b>about:crashes</b> page via the location bar, like you open a website, or open this page via "Help > Troubleshooting Information".
    See:
    *http://kb.mozillazine.org/Mozilla_Crash_Reporter
    *https://support.mozilla.org/kb/Mozilla+Crash+Reporter
    Does only the Firefox 22 version crash or also the current Firefox 21 release?
    Create a new profile as a test to check if your current profile is causing the problems.
    See "Creating a profile":
    *https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles
    *http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues
    If the new profile works then you can transfer some files from an existing profile to the new profile, but be careful not to copy corrupted files.
    *http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

  • Firefox won't start (not even in Safe Mode) on Windows 7 x64

    I am Running Windows 7 x64 and Firefox 3.6.15.
    Since the day before yesterday I am unable to start Firefox. Even in Safe Mode it just won't start.
    I click the Firefox icon, the mouse cursor changes to indicate the computer is doing something. After 3 seconds or so the mouse cursor again changes back to its default state. Nothing else happens.
    The Task Manager in Windows shows me that an instance of firefox.exe is running, but I see no Firefox window.
    Then if I again click to open Firefox, another firefox.exe instance starts, but again I see no Firefox window.
    There isn't even a warning about one instance of Firefox already running.
    What I have tried:
    I have uninstalled Firefox, removed all the Firefox files and folders from c:\users\username\AppData\Local and Roamning. I re-downloaded the 3.6.15 installation package and re-installed.
    No change.

    I have the same problem.
    The only Firefox version working is the 64bit nightly build 6.0a1. No 32Bit version of Firefox works!. Chrome, Safari and Internet Explorer all work well.
    Another Problem I have in this context is, that the Firefox Installer hangs in the tidy up step - even for the nightly 64Bit version. I have to kill the setup.exe process but the Installation seems to be completed.
    Before my change to Win7 64Bit I had OpenText NFS Solo 14 installed on a 32Bit Windows7 and no Problems.
    Is there a solution for this problem without uninstalling OpenText NFS Solo 14?
    I need the NFS Server at work.

  • As soon as I open Firefox it crashes, even in safe mode. I've tried all the options to fix the problem but to no avail. My crash report number is: 1326236186. I hope this helps!

    Firefox crashes as soon as I click on the icon. Even in safe mode. I've tried all options of resolving this problem but nothing is working. I really hate using Safari and Chrome. Please help!

    Scan your computer in safe mode for bots, malware, trojan's and viruses. Remove any Found and reboot. If Problem still exists, go to control panel, add/remove programs remove firefox. and then download and reinstall firefox. Remember to always close as many running programs like messangers and widgetts when installing any program. This should fix your problem. only other option is to do a system restore to when you were not having any problems, this works 90% of time.

  • I changed Java settings and now Firefox crashes as it opens, even in safe mode; how can I fix this?

    I was trying to change settings to access the comments section of Slate.com. Right or wrong, I changed a Java setting from -1 to 2. The setting was in about:config and I believe it involved some sort of max. As I cannot open anything, I am not sure.
    When I made the change, firefox crashed immediately, Every time I have tried to reopen, even in safe mode, it immediately crashes again and will not reopen.

    Hi pternagy,
    Sorry you are having problems.
    For future reference. Those of us that mess directly with about:config soon learn how to recover from mistakes and what it is sensible to backup. Occasionally backing up your entire profile for instance can be useful and would have probably given you a quick solution of copying over the file from that backup.
    *[[Back up and restore information in Firefox profiles]]
    Ok on to the subject of trying to get Firefox back as it was:
    Find your profile and the file ''prefs.js'' and rename that. (The renamed file is a potentially useful backup.) Firefox is then forced to regenerate the file and will reset your preferences to the default. You can then re open and use Firefox. Next try to get it back to normal.
    Trying to manually edit the file ''prefs.js'' is normally a bad idea. However if it is a single pref change it may be possible to directly edit the prefs.js file (whilst Firefox is closed) to get everything back to how it was before . You have the renamed file to work with. Probably best to test all this out in a new additional profile then you only break additional test profiles not working profiles essential to Firefox.
    These articles should help you:
    * http://kb.mozillazine.org/Prefs.js_file
    * [[Reset Firefox preferences to troubleshoot and fix problems#w_solution-2-delete-firefox-preference-files]]_solution-2-delete-firefox-preference-files
    *[[Profiles - Where Firefox stores your bookmarks, passwords and other user data#w_finding-your-profile-without-opening-firefox]]#w_finding-your-profile-without-opening-firefox
    * http://kb.mozillazine.org/Using_multiple_profiles_-_Firefox
    Please post back with how you get on and whether you need any extra help.
    Good Luck.

  • Firefox is hung upm in memory after a system recovery. How can you reset when you cant get your browser up. I have uninstall several times even in safe mode

    after doing the recovery, I am getting message that firefox is running and I can't get a browser up. Have uninstalled and reinstalled several times, even in safe mode. All cookies out. have rebooted several times. all to no avail. I can't reset it if I can't get a browser and find no button on your page to reset. Can someone tell what to do?

    Note that using System Restore can cause your Firefox installation to get corrupted because not all files are restored (only files in a white-list), so be cautious with using System Restore.
    *You may lose data in the Firefox profile folder like .js and .ini files.
    *You may need to (re)install software that was affected.
    In case you need to reinstall Firefox then you need to delete the Firefox program folder before reinstalling to make sure that all files get replaced.
    You can find the full version of the latest Firefox 25.0 release in all languages and for all Operating Systems here:
    *http://www.mozilla.org/en-US/firefox/all.html

  • Firefox auto-updated to 3.6.9 last night and now it crashes every time I open the browser, even in safe mode.

    Firefox auto-updated to 3.6.9 last night and now it crashes every time I open the browser, even in safe mode.

    Hi there,
    You could try performing a clean installation: [[Knowledge Base Article]] :
    Some Firefox issues can be resolved by downloading a new Firefox installer from Mozilla.com, then closing Firefox, deleting the Firefox application folder (program files) and reinstalling Firefox. If this does not help, or if you would rather completely remove Firefox and start over instead of completing all the troubleshooting steps, follow these steps:
    1. Download the latest official version of Firefox from Mozilla.com.
    * You should avoid unofficial download sites that bundle Firefox with other software such as the Google Toolbar.
    2. If you wish to retain your current profile, you should make a backup copy of it. See Backing up your information for instructions.
    3. Uninstall Firefox and make sure you remove the Firefox application (program) folder and your Firefox personal data (user data and settings) - see Uninstalling Firefox for instructions.
    4. Reinstall Firefox - see Installing Firefox for instructions.
    5. When Firefox is started for the first time, the Import Wizard will appear and a new profile will be created.
    6. Verify that the issue no longer appears.
    7. If you made a backup of your old profile and wish to restore your old information, see Recovering important data from an old profile. For troubleshooting purposes, only copy the files corresponding to your bookmarks and saved passwords.
    8. Reinstall your extensions and themes one by one to determine if any specific one is causing the issue.
    source: https://support.mozilla.com/en-US/kb/Basic+Troubleshooting?s=clean+installation&as=s#Clean_reinstall

  • Reset firefox button does not appear in Troubleshooting information. Not even in safe mode. Every time I shut down computer firefox loses my profile.

    As stated above, firefox loses my profile every time I restart the computor. I have created new profiles and changed the location and changed it back again to no avail. I now want to just restart firefox in default mode but the default button does not appear, not even in safe mode.

    Yes. Sorry, I should have mentioned that there have been several reboots involved during the troubleshooting.
    I am running Firefox in an admin level account in this case - so, there shouldn't be any permission issues there.
    I have tried shutting down both the desktop firewall software, and the anti-virus, and the problem still persists exactly as described. (Obviously, I disconnected the system when I did that [smile].)
    All other software on the system that I have tried, interacts with the file dialog just fine ... so, I don't think it is anything central like some corruption associated with the file dialog itself.
    As I said, it is most perplexing.

Maybe you are looking for