Firefox 18 crashes every time I close a tab
I open firefox and it goes to my homepage (used both animalrescuesite.com & google.com). I open a second tab. If I close the homepage tab, firefox crashes. If I open a third tab and close the 2nd or 1st, it crashes. It crashed so often, I reinstalled firefox 17 to make this report. I run Win7 32 bit. Let me know what else you need to know. Thank you. I love using firefox, but this is a deal breaker if I can't fix it.
I had the same issue and initially disabled both Norton Extensions but was curious as to why it was not an issue on my wife's PC. Turns out I had Norton Safe Search set as my default search provider. Once I changed this to another provider (click on the down arrow next to the providers icon in the search pane) I was able to reactivate the Norton Extensions and I no longer have any issues.
Similar Messages
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I use Windows 7 on a HP Pavilion dm4-1160us Entertainment Notebook. I use Firefox extensively, and have not had this problem with any prior versions. I upgraded to 18.0.1 on Jan 18th and now Firefox crashes every time I close a tab. I use Norton Internet Security, and had no problems prior to updating Firefox. How can I revert to the prior version of Firefox which worked well.
Why is this Norton's problem when it was caused by Firefox's upgrade???
An easier solution is to use a different browser. Norton works fine. -
Firefox crashes every time I close it and have done everything to fix the problem
Each time I close Firefox, I am getting the crash report box (I can copy and send the crash report if thats helpful though it says it's submitting it somewhere?). I have tried doing everything provided in the troublehshooting section including: disabling all plug ins and extensions, turning off hardware acceleration, resetting to original settings, running antivirus and spyware apps (symantec, spybot, hitman pro and malwarebytes anti-malware). I'm running latest firefox and laptop is XP running SP3. Please help! I'm at wits end and have spent the last 24 hours of my life trying to resolve! the problem started I believe when some of my google searches were being redirected so thought it was a spyware/malware problem and ran all the apps above. It did remove whatever was found so hopefully the laptop is virus and spyware free.
Thanks. I did what you've suggested above: uninstalled ask toolbar, updated Skype to current version, installed Java. Couldn't find my graphics driver. The driver is ATI Mobility Radeon X1400 and can't find the driver anywhere on AMD's site or anywhere else. It says something about using a legacy driver and went through the various suggested methods but didn't install any updated driver bc it didn't specifically ever say the update was for this driver so didn't take any chances. In any event the graphics and video on the computer seems fine and didn't want to add another problem if the video crashes. Anyway, still same problem. I'm still getting the crash screen when I exit firefox...Please help.
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Firefox doesn't exactly crash while I'm using it. The thing is that when I close it and reopen it, it says it crashed and offers to restore the previous session. To my knowledge, this didn't happen until after I had the "Live Security Platinum" virus and removed it. Firefox is also very, very slow. Has anyone else had this particular problem?
Hi there, sorry about your problems. It could be that the virus remover didn't fully clean up Firefox.
Try the Reset Firefox feature, which should restore it back to a normal working state without removing your personal data such as bookmarks: https://support.mozilla.org/en-US/kb/reset-firefox-easily-fix-most-problems?s=reset+firefox&r=0&e=es&as=s#os=mac&browser=fx13 -
I have read all the posts on this topic. I have the same issues. I want to go back to version 17 until you fix the problems. Where is that version available for download, since the upgrade wiped it off my system?
This is a problem with Nortons toolbars, which they are releasing an update to resolve. Please run liveupdate a few times today, and over the ext week to receive the update.
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Illustrator CC is slow and crashes every time i close a file
Illustrator CC is slow and crashes every time i close a file. Can anyone help me please?
This is the report after the crash:
Adobe Illustrator [692]
Path: /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Identifier: com.adobe.illustrator
Version: 256 (17.0.0)
Code Type: X86-64 (Native)
Parent Process: launchd [106]
Date/Time: 2013-08-27 09:53:40.327 +0200
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report: 14621814 sec
Crashes Since Last Report: 187
Per-App Interval Since Last Report: 219398 sec
Per-App Crashes Since Last Report: 13
Anonymous UUID: 29F60637-A869-47C6-A870-3D5101B9404F
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
Crashed Thread: 0 Main Thread Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Main Thread Dispatch queue: com.apple.main-thread
0 com.adobe.owl 0x0000000106516fdd OWLDictionaryPutReleasableValue + 181382
1 com.adobe.owl 0x00000001065158ce OWLDictionaryPutReleasableValue + 175479
2 com.adobe.owl 0x00000001064eb794 OWLDictionaryPutReleasableValue + 3133
3 com.adobe.owl 0x00000001064d1185 OWLControlBarGetResizeGripper + 47691
4 com.adobe.owl 0x00000001064d0f4e OWLControlBarGetResizeGripper + 47124
5 com.adobe.owl 0x00000001064cee70 OWLControlBarGetResizeGripper + 38710
6 com.adobe.owl 0x00000001064bec8e OWLCocoaResetHotViews + 3978
7 com.apple.AppKit 0x00007fff83b8ae5d -[NSWindow _document:shouldClose:contextInfo:] + 133
8 com.apple.AppKit 0x00007fff83b8acbc -[NSWindow _close:] + 142
9 com.apple.AppKit 0x00007fff83aa2eda -[NSApplication sendAction:to:from:] + 95
10 com.apple.AppKit 0x00007fff83aa2e39 -[NSControl sendAction:to:] + 94
11 com.apple.AppKit 0x00007fff83b81df4 -[NSButtonCell performClick:] + 483
12 com.adobe.owl 0x00000001064bede5 OWLCocoaResetHotViews + 4321
13 com.adobe.owl 0x00000001064bceca OWLThemeAddBrush + 18276
14 com.adobe.owl 0x00000001065413ae OWLDockGetPreferredOrigin + 9376
15 com.adobe.owl 0x00000001065417b9 OWLDockGetPreferredOrigin + 10411
16 com.adobe.owl 0x00000001064bb737 OWLThemeAddBrush + 12241
17 com.adobe.owl 0x00000001064a726a 0x106489000 + 123498
18 com.apple.AppKit 0x00007fff83a473a7 -[NSWindow sendEvent:] + 5409
19 com.adobe.owl 0x00000001064bfaca OWLCocoaResetHotViews + 7622
20 com.apple.AppKit 0x00007fff8397cafa -[NSApplication sendEvent:] + 4719
21 com.adobe.dvaui.framework 0x0000000108e9e28e -[DVAMacApplication sendEvent:] + 622
22 com.adobe.exo.framework 0x00000001097f0480 -[ExoMacApplication sendEvent:] + 544
23 com.apple.AppKit 0x00007fff839136de -[NSApplication run] + 474
24 com.adobe.exo.framework 0x00000001097efeb8 exo::app::OS_AppBase::RunEventLoop() + 56
25 com.adobe.illustrator 0x0000000100488195 CAIExoAppImpl::RunEventLoop() + 21
26 com.adobe.illustrator 0x000000010042e74c CAIApplication::RunApp() + 396
27 com.adobe.illustrator 0x0000000100419a57 main + 135
28 com.adobe.illustrator 0x0000000100002c94 start + 52
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x00007fff8508bc0a kevent + 10
1 libSystem.B.dylib 0x00007fff8508dadd _dispatch_mgr_invoke + 154
2 libSystem.B.dylib 0x00007fff8508d7b4 _dispatch_queue_invoke + 185
3 libSystem.B.dylib 0x00007fff8508d2de _dispatch_worker_thread2 + 252
4 libSystem.B.dylib 0x00007fff8508cc08 _pthread_wqthread + 353
5 libSystem.B.dylib 0x00007fff8508caa5 start_wqthread + 13
Thread 2:
0 libSystem.B.dylib 0x00007fff850ada6a __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff850b1881 _pthread_cond_wait + 1286
2 com.adobe.AGM 0x0000000103894dcb AGMTerminate + 3265921
3 com.adobe.AGM 0x000000010389587d AGMTerminate + 3268659
4 com.adobe.AGM 0x00000001038ab8a8 AGMTerminate + 3358814
5 libSystem.B.dylib 0x00007fff850abfd6 _pthread_start + 331
6 libSystem.B.dylib 0x00007fff850abe89 thread_start + 13
Thread 3:
0 libSystem.B.dylib 0x00007fff850ada6a __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff850ad8f9 nanosleep + 148
2 libSystem.B.dylib 0x00007fff850ad863 usleep + 57
3 ...ustrator.plugins.dBrushTool 0x00000001221fc723 PluginMain + 355203
4 libSystem.B.dylib 0x00007fff850abfd6 _pthread_start + 331
5 libSystem.B.dylib 0x00007fff850abe89 thread_start + 13
Thread 4:
0 libSystem.B.dylib 0x00007fff85072db6 semaphore_wait_trap + 10
1 ...ustrator.plugins.dBrushTool 0x00000001221fd077 PluginMain + 357591
Thread 5:
0 libSystem.B.dylib 0x00007fff85072db6 semaphore_wait_trap + 10
1 ...ustrator.plugins.dBrushTool 0x00000001221fd077 PluginMain + 357591
Thread 6:
0 libSystem.B.dylib 0x00007fff85072db6 semaphore_wait_trap + 10
1 ...ustrator.plugins.dBrushTool 0x00000001221fd077 PluginMain + 357591
Thread 7:
0 libSystem.B.dylib 0x00007fff85072db6 semaphore_wait_trap + 10
1 ...ustrator.plugins.dBrushTool 0x00000001221fd077 PluginMain + 357591
Thread 8: com.apple.CFSocket.private
0 libSystem.B.dylib 0x00007fff850b6932 select$DARWIN_EXTSN + 10
1 com.apple.CoreFoundation 0x00007fff8273f468 __CFSocketManager + 824
2 libSystem.B.dylib 0x00007fff850abfd6 _pthread_start + 331
3 libSystem.B.dylib 0x00007fff850abe89 thread_start + 13
Thread 9: IPCClient rcvr: FMClient.501.692.140735081516224.1
0 libSystem.B.dylib 0x00007fff850b6932 select$DARWIN_EXTSN + 10
1 ...extensis.cpp-core-framework 0x000000012690d169 GIPCReceiver::OSWaitForData() + 2975
2 ...extensis.cpp-core-framework 0x0000000126901b40 GIPCClient::ReceiverThreadProc(GThread*) + 798
3 ...extensis.cpp-core-framework 0x000000012697fed9 GThread::PthreadInternal(void*) + 223
4 libSystem.B.dylib 0x00007fff850abfd6 _pthread_start + 331
5 libSystem.B.dylib 0x00007fff850abe89 thread_start + 13
Thread 10: Agent IF Message Handler
0 libSystem.B.dylib 0x00007fff850ada6a __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff850b1881 _pthread_cond_wait + 1286
2 ...extensis.cpp-core-framework 0x000000012693f3ce GSemaphore::TimedWait(unsigned int) + 76
3 ...extensis.cpp-core-framework 0x00000001269063f9 GIPCClient::GIPCMTDataAccumulator::WaitForData(unsigned int, std::vector<char, std::allocator<char> >&, bool) + 37
4 ....ExtensisFontManagement.sdk 0x0000000126ece271 GAgentIFMessageHandlerThread::RunMessageHandlerThread() + 445
5 ....ExtensisFontManagement.sdk 0x0000000126ece98e GAgentIFMessageHandlerThread::AgentIFMessageHandlerThreadFunc(GThread*) + 42
6 ...extensis.cpp-core-framework 0x000000012697fed9 GThread::PthreadInternal(void*) + 223
7 libSystem.B.dylib 0x00007fff850abfd6 _pthread_start + 331
8 libSystem.B.dylib 0x00007fff850abe89 thread_start + 13
Thread 11: IPCDataHandler for rcvr: FMClient.501.692.140735081516224.1
0 libSystem.B.dylib 0x00007fff850b6932 select$DARWIN_EXTSN + 10
1 ...extensis.cpp-core-framework 0x00000001269093d1 -[IPCDataHandler handleDataFromSocket:] + 2197
2 com.apple.Foundation 0x00007fff822b8114 __NSThread__main__ + 1429
3 libSystem.B.dylib 0x00007fff850abfd6 _pthread_start + 331
4 libSystem.B.dylib 0x00007fff850abe89 thread_start + 13
Thread 12:
0 libSystem.B.dylib 0x00007fff85072d7a mach_msg_trap + 10
1 libSystem.B.dylib 0x00007fff850733ed mach_msg + 59
2 com.apple.CoreFoundation 0x00007fff8271d902 __CFRunLoopRun + 1698
3 com.apple.CoreFoundation 0x00007fff8271cd8f CFRunLoopRunSpecific + 575
4 com.apple.Foundation 0x00007fff8233714f +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 297
5 com.apple.Foundation 0x00007fff822b8114 __NSThread__main__ + 1429
6 libSystem.B.dylib 0x00007fff850abfd6 _pthread_start + 331
7 libSystem.B.dylib 0x00007fff850abe89 thread_start + 13
Thread 13:
0 libSystem.B.dylib 0x00007fff850ada6a __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff850ad8f9 nanosleep + 148
2 ...or.plugins.ScriptingSupport 0x00000001212e6d38 ScObjects::Thread::wait(unsigned int) + 56
3 ...or.plugins.ScriptingSupport 0x00000001212cf10e ScObjects::BridgeTalkThread::run() + 174
4 ...or.plugins.ScriptingSupport 0x00000001212e68f5 ScObjects::Thread::go(void*) + 165
5 libSystem.B.dylib 0x00007fff850abfd6 _pthread_start + 331
6 libSystem.B.dylib 0x00007fff850abe89 thread_start + 13
Thread 14:
0 libSystem.B.dylib 0x00007fff850b6956 recvfrom + 10
1 ServiceManager-Launcher.dylib 0x000000012a7be231 Invoke + 51265
2 ServiceManager-Launcher.dylib 0x000000012a7bd5d6 Invoke + 48102
3 ServiceManager-Launcher.dylib 0x000000012a7bc678 Invoke + 44168
4 ServiceManager-Launcher.dylib 0x000000012a7bc6e6 Invoke + 44278
5 ServiceManager-Launcher.dylib 0x000000012a7b72e4 Invoke + 22772
6 ServiceManager-Launcher.dylib 0x000000012a7b7cfe Invoke + 25358
7 ServiceManager-Launcher.dylib 0x000000012a7b7c0b Invoke + 25115
8 ServiceManager-Launcher.dylib 0x000000012a7bb36e Invoke + 39294
9 ServiceManager-Launcher.dylib 0x000000012a7bb4b2 Invoke + 39618
10 ServiceManager-Launcher.dylib 0x000000012a7bb26d
Invoke + 39037
11 ServiceManager-Launcher.dylib 0x000000012a7bb1e6 Invoke + 38902
12 ServiceManager-Launcher.dylib 0x000000012a7a9916 IMSConnect + 2982
13 ServiceManager-Launcher.dylib 0x000000012a7adb05 IMSConnect + 19861
14 ServiceManager-Launcher.dylib 0x000000012a7bbe46 Invoke + 42070
15 ServiceManager-Launcher.dylib 0x000000012a7bdef3 Invoke + 50435
16 libSystem.B.dylib 0x00007fff850abfd6 _pthread_start + 331
17 libSystem.B.dylib 0x00007fff850abe89 thread_start + 13
Thread 15:
0 libSystem.B.dylib 0x00007fff8508ca2a __workq_kernreturn + 10
1 libSystem.B.dylib 0x00007fff8508ce3c _pthread_wqthread + 917
2 libSystem.B.dylib 0x00007fff8508caa5 start_wqthread + 13
Thread 16:
0 libSystem.B.dylib 0x00007fff85072db6 semaphore_wait_trap + 10
1 com.adobe.illustrator 0x000000010000ce79 basic::detail::thread_function_base::operator()() + 217
2 com.adobe.illustrator 0x000000010000d6b7 basic::thread_base::_call(void*) + 119
3 ...ple.CoreServices.CarbonCore 0x00007fff804610d1 PrivateMPEntryPoint + 63
4 libSystem.B.dylib 0x00007fff850abfd6 _pthread_start + 331
5 libSystem.B.dylib 0x00007fff850abe89 thread_start + 13
Thread 17:
0 libSystem.B.dylib 0x00007fff85072db6 semaphore_wait_trap + 10
1 com.adobe.illustrator 0x000000010000ce79 basic::detail::thread_function_base::operator()() + 217
2 com.adobe.illustrator 0x000000010000d6b7 basic::thread_base::_call(void*) + 119
3 ...ple.CoreServices.CarbonCore 0x00007fff804610d1 PrivateMPEntryPoint + 63
4 libSystem.B.dylib 0x00007fff850abfd6 _pthread_start + 331
5 libSystem.B.dylib 0x00007fff850abe89 thread_start + 13
Thread 18:
0 libSystem.B.dylib 0x00007fff85072db6 semaphore_wait_trap + 10
1 com.adobe.illustrator 0x000000010000ce79 basic::detail::thread_function_base::operator()() + 217
2 com.adobe.illustrator 0x000000010000d6b7 basic::thread_base::_call(void*) + 119
3 ...ple.CoreServices.CarbonCore 0x00007fff804610d1 PrivateMPEntryPoint + 63
4 libSystem.B.dylib 0x00007fff850abfd6 _pthread_start + 331
5 libSystem.B.dylib 0x00007fff850abe89 thread_start + 13
Thread 19:
0 libSystem.B.dylib 0x00007fff85072db6 semaphore_wait_trap + 10
1 com.adobe.illustrator 0x000000010000ce79 basic::detail::thread_function_base::operator()() + 217
2 com.adobe.illustrator 0x000000010000d6b7 basic::thread_base::_call(void*) + 119
3 ...ple.CoreServices.CarbonCore 0x00007fff804610d1 PrivateMPEntryPoint + 63
4 libSystem.B.dylib 0x00007fff850abfd6 _pthread_start + 331
5 libSystem.B.dylib 0x00007fff850abe89 thread_start + 13
Thread 20:
0 libSystem.B.dylib 0x00007fff85072db6 semaphore_wait_trap + 10
1 com.adobe.illustrator 0x000000010000ce79 basic::detail::thread_function_base::operator()() + 217
2 com.adobe.illustrator 0x000000010000d6b7 basic::thread_base::_call(void*) + 119
3 ...ple.CoreServices.CarbonCore 0x00007fff804610d1 PrivateMPEntryPoint + 63
4 libSystem.B.dylib 0x00007fff850abfd6 _pthread_start + 331
5 libSystem.B.dylib 0x00007fff850abe89 thread_start + 13
Thread 21:
0 libSystem.B.dylib 0x00007fff85072db6 semaphore_wait_trap + 10
1 com.adobe.illustrator 0x000000010000ce79 basic::detail::thread_function_base::operator()() + 217
2 com.adobe.illustrator 0x000000010000d6b7 basic::thread_base::_call(void*) + 119
3 ...ple.CoreServices.CarbonCore 0x00007fff804610d1 PrivateMPEntryPoint + 63
4 libSystem.B.dylib 0x00007fff850abfd6 _pthread_start + 331
5 libSystem.B.dylib 0x00007fff850abe89 thread_start + 13
Thread 22:
0 libSystem.B.dylib 0x00007fff850ada6a __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff850b1881 _pthread_cond_wait + 1286
2 com.adobe.AFlame 0x000000013ce02b1b Flame_GetInterface + 1328376
3 com.adobe.AFlame 0x000000013cdba234 Flame_GetInterface + 1031185
4 libSystem.B.dylib 0x00007fff850abfd6 _pthread_start + 331
5 libSystem.B.dylib 0x00007fff850abe89 thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000002 rbx: 0x0000000000000000 rcx: 0x00007fff7089c650 rdx: 0x00000000005e8300
rdi: 0x0000000109ef4800 rsi: 0x0000000000000000 rbp: 0x00007fff5fbfeb20 rsp: 0x00007fff5fbfeae0
r8: 0x0000000000000001 r9: 0x000000012acca990 r10: 0x000000012acbdc50 r11: 0x0000000000000000
r12: 0x0000000077636c6f r13: 0x00007fff5fbfec01 r14: 0x0000000136c3b6c0 r15: 0x000000012acca610
rip: 0x0000000106516fdd rfl: 0x0000000000010246 cr2: 0x0000000000000000
Binary Images:
0x100000000 - 0x101430fff +com.adobe.illustrator 256 (17.0.0) <E34E6120-14D0-3467-A23C-C55B5B80B913> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
0x102520000 - 0x103265ff7 +libicudata.40.0.dylib 40.0.0 (compatibility 40.0.0) <6211D655-ECF8-7378-CF68-3B07300D5A29> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/ICUData.framework/Versions/4.0/libicudata.40.0.dylib
0x103279000 - 0x1032c8fff +com.adobe.headlights.LogSessionFramework ??? (2.1.2.1756) <BD518257-970F-344A-92B8-B8BE1A8EB4D8> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/LogSession.framework/Versions/A/LogSession
0x1032fe000 - 0x103300fff +com.adobe.AdobeCrashReporter 7.0 (7.0.1) <B68D0D42-8DEB-3F22-BD17-981AC060E9D7> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrashRep orter
0x103306000 - 0x103356fff +com.adobe.aiport aiport version 16.0.0 (16.0.0.256) <CDE1A155-45AC-30BB-8347-943980377322> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/aiport.framework/Versions/A/aiport
0x103379000 - 0x1033cdfff +com.adobe.filterport filterport version 16.0.0 (16.0.0.256) <A7D0F187-0123-340C-B456-919DB5F661E7> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/filterport.framework/Versions/A/filterport
0x1033f6000 - 0x1033f6ff7 +com.adobe.SPBasic SPBasic version 16.0.0 (16.0.0.256) <DBFFDCE5-C8A5-3C83-91A7-75E40BFF917D> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/SPBasic.framework/Versions/A/SPBasic
0x1033fb000 - 0x10353ffff +com.adobe.ACE AdobeACE 2.20.02.30929 (2.20.02.30929) <73C9699B-5EDC-3FDC-82FF-738C99AA840F> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
0x103552000 - 0x103b23fff +com.adobe.AGM AdobeAGM 4.30.20.30929 (4.30.20.30929) <7D9DF39D-A7FA-3284-84B2-5BA83794981A> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
0x103bc0000 - 0x103bfdfff +com.adobe.ARE AdobeARE 1.5.02.30929 (1.5.02.30929) <73174C59-1DDC-3416-A0AD-4D70930ABA60> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobeARE.framework/Versions/A/AdobeARE
0x103c05000 - 0x103d03ff7 +com.adobe.AXEDOMCore AdobeAXEDOMCore 3.8.0.30807 (3.8.0.30807) <DF0EC9F6-D499-39B8-B2F4-CAF4F742D702> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobeAXEDOMCore.framework/Versions/A/AdobeAXEDOMCore
0x103daf000 - 0x103dccfff +com.adobe.BIB AdobeBIB 1.2.03.30929 (1.2.03.30929) <A69D3AA0-9248-3B77-991B-89B2B7FE46BB> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
0x103dd4000 - 0x103dfafff +com.adobe.BIBUtils AdobeBIBUtils 1.1.01 (1.1.01) <FA20BCA0-05BF-35ED-95B7-5775B8310D12> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobeBIBUtils.framework/Versions/A/AdobeBIBUtils
0x103e02000 - 0x104112ff7 +com.adobe.CoolType AdobeCoolType 5.13.00.30929 (5.13.00.30929) <BBF1FCF6-523A-3E24-967A-10EA909DF89B> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
0x10415a000 - 0x1046f3fff +com.adobe.MPS AdobeMPS 5.8.1.30604 (5.8.1.30604) <70CBC6A8-2740-37AB-964E-484096A1BF8A> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobeMPS.framework/Versions/A/AdobeMPS
0x104770000 - 0x1056f3fef +com.adobe.psl AdobePSL 14.0.0.30830 (14.0.0.30830) <7BDC4AF7-B14F-3DE0-B47A-E69B37529A6B> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobePSL.framework/Versions/A/AdobePSL
0x1058b4000 - 0x105921fff +com.adobe.AdobeXMPCore Adobe XMP Core 5.5 -c 14 (79.151739) <95D40B8F-C287-3F7B-945C-CEEE0D5399A2> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobeXMP.framework/Versions/A/AdobeXMP
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0x122083000 - 0x1220a9fff +com.adobe.illustrator.plugins.ParticleSystem Symbolism version 17.0.0 (17.0.0) <129CB646-4A61-322C-AB92-D140814324D1> /Applications/Adobe Illustrator CC/Plug-ins.localized/Tools.localized/ParticleSystem.aip/Contents/MacOS/ParticleSystem
0x1220c5000 - 0x1220deff7 +com.adobe.illustrator.plugins.MagicWand Magic Wand version 17.0.0 (17.0.0) <C850B603-94A6-3FAC-8DB6-5133DEE1FD07> /Applications/Adobe Illustrator CC/Plug-ins.localized/Tools.localized/Magic Wand.aip/Contents/MacOS/MagicWand
0x1220f3000 - 0x12210eff7 +com.adobe.illustrator.plugins.LiquifyTool Liquify version 17.0.0 (17.0.0) <9801F71D-C0B0-3A80-84F6-0D4880DFA438> /Applications/Adobe Illustrator CC/Plug-ins.localized/Tools.localized/Liquify.aip/Contents/MacOS/LiquifyTool
0x122114000 - 0x122120ff7 +com.adobe.illustrator.plugins.Lasso Lasso version 17.0.0 (17.0.0) <D03ABBC5-DD3D-378C-9F57-214114D8FB4A> /Applications/Adobe Illustrator CC/Plug-ins.localized/Tools.localized/Lasso.aip/Contents/MacOS/Lasso
0x122134000 - 0x12213cfff +com.adobe.illustrator.plugins.KnifeTool Knife Tool version 17.0.0 (17.0.0) <CE22090E-2380-3F6B-BF00-BD1BB49A4C4E> /Applications/Adobe Illustrator CC/Plug-ins.localized/Tools.localized/KnifeTool.aip/Contents/MacOS/KnifeTool
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0x124ff8000 - 0x125187fff +com.adobe.illustrator.plugins.IllustratorUI IllustratorUI version 17.0.0 (17.0.0) <97E9FC4A-A729-3B79-B654-319AB41B6D09> /Applications/Adobe Illustrator CC/Plug-ins.localized/Illustrator UI.localized/IllustratorUI.aip/Contents/MacOS/IllustratorUI
0x1251cb000 - 0x1251faff7 +com.adobe.illustrator.plugins.FlattenTransparencyUI Flatten Transparency version 17.0.0 (17.0.0) <A7EAACA7-D5A3-3057-9B20-0559CB0D8AA9> /Applications/Adobe Illustrator CC/Plug-ins.localized/Illustrator UI.localized/FlattenTransparencyUI.aip/Contents/MacOS/FlattenTransparencyUI
0x12520e000 - 0x12523bff7 +com.adobe.illustrator.plugins.CSSExtractUI SampleUI version 17.0.0 (17.0.0) <4369C7EC-F2C8-3278-9DB9-5ABB63F0A559> /Applications/Adobe Illustrator CC/Plug-ins.localized/Illustrator UI.localized/CSSExtractUI.aip/Contents/MacOS/CSSExtractUI
0x12524f000 - 0x1252c7ff7 +com.adobe.illustrator.plugins.BrushManagerUI ShapeToolUI version 17.0.0 (17.0.0) <1485C3F1-2FE9-3227-95B7-B9F15871C88E> /Applications/Adobe Illustrator CC/Plug-ins.localized/Illustrator UI.localized/BrushManagerUI.aip/Contents/MacOS/BrushManagerUI
0x1252e4000 - 0x125312fff +com.adobe.illustrator.plugins.AIToolBoxUI AIToolBoxUI version 17.0.0 (17.0.0) <C86A645E-D497-39B7-BB05-9834247661F6> /Applications/Adobe Illustrator CC/Plug-ins.localized/Illustrator UI.localized/AIToolBoxUI.aip/Contents/MacOS/AIToolBoxUI
0x12532c000 - 0x12532dfff +com.adobe.illustrator.plugins.MPSCommon MPSCommon version 17.0.0 (17.0.0) <56C2F2D6-B681-31AA-AB03-96BF30443352> /Applications/Adobe Illustrator CC/Plug-ins.localized/Illustrator Formats.localized/MPSCommon.aip/Contents/MacOS/MPSCommon
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0x125348000 - 0x125377fff +com.adobe.illustrator.plugins.Workspaces Workspaces version 17.0.0 (17.0.0) <5B3C5AF8-9D8E-3F60-BD04-EA3D9CC263B1> /Applications/Adobe Illustrator CC/Plug-ins.localized/Extensions.localized/Workspaces.aip/Contents/MacOS/Workspaces
0x125389000 - 0x1253c1ff7 +com.adobe.illustrator.plugins.TransparencyPalette Transparency Palette version 17.0.0 (17.0.0) <33F375B2-0574-3AC3-A304-D0676312C718> /Applications/Adobe Illustrator CC/Plug-ins.localized/Extensions.localized/Transparency Panel.aip/Contents/MacOS/TransparencyPalette
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0x1254b5000 - 0x125b44fdf +com.adobe.PlugPlugOwl 4.0.1.76 (4.0.1.76) <9842B59A-4D4D-3761-9D73-64E3032196B4> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/PlugPlugOwl.framework/Versions/A/PlugPlugOwl
0x126152000 - 0x126178ff7 +com.adobe.ape 3.4.0.29366 (3.4.0.29366) <40A59819-7A57-0E9F-658D-1803B2A461AE> /Library/Application Support/Adobe/APE/3.4/adbeapecore.framework/adbeapecore
0x12618a000 - 0x1261aeff7 +com.adobe.illustrator.plugins.SeparationPreview Separation Preview version 17.0.0 (17.0.0) <4740FC46-61B5-3987-8BC1-65E5D66663A0> /Applications/Adobe Illustrator CC/Plug-ins.localized/Extensions.localized/SeparationPreview.aip/Contents/MacOS/Separatio nPreview
0x1261ba000 - 0x1261c1fff +com.adobe.illustrator.plugins.PathSuite PathConstruction Suite version 17.0.0 (17.0.0) <FB00B8BD-0E2E-36D6-A230-08678A1C1935> /Applications/Adobe Illustrator CC/Plug-ins.localized/Extensions.localized/PathSuite.aip/Contents/MacOS/PathSuite
0x1261dd000 - 0x126202ff7 +com.adobe.illustrator.plugins.Package Package version 17.0.0 (17.0.0) <B3E9031B-4D11-3C4F-A10B-CD914EFCFE96> /Applications/Adobe Illustrator CC/Plug-ins.localized/Extensions.localized/Package.aip/Contents/MacOS/Package
0x126214000 - 0x126241fff +com.adobe.illustrator.plugins.Navigator Adobe Navigator Plugin version 17.0.0 (17.0.0) <11C1D6D2-05B8-3A21-A5EE-3C9948D57AE7> /Applications/Adobe Illustrator CC/Plug-ins.localized/Extensions.localized/Navigator.aip/Contents/MacOS/Navigator
0x126254000 - 0x12627fff7 +com.adobe.illustrator.plugins.LiveBlends Live Blends version 17.0.0 (17.0.0) <5DA00A96-88C8-34BA-ABE2-AE590ABEAB75> /Applications/Adobe Illustrator CC/Plug-ins.localized/Extensions.localized/LiveBlends.aip/Contents/MacOS/LiveBlends
0x126290000 - 0x126308fff +com.adobe.illustrator.plugins.Layers Layers Palette version 17.0.0 (17.0.0) <49991214-CF1E-3AF4-9B9A-E46B397C90FB> /Applications/Adobe Illustrator CC/Plug-ins.localized/Extensions.localized/Layers Panel.aip/Contents/MacOS/Layers
0x126323000 - 0x126364fff +com.adobe.illustrator.plugins.KeyboardShortcuts Keyboard Shortcuts version 17.0.0 (17.0.0) <5CA731C2-3BF3-338D-8B29-6255606B6066> /Applications/Adobe Illustrator CC/Plug-ins.localized/Extensions.localized/Keyboard Shortcuts.aip/Contents/MacOS/KeyboardShortcuts
0x126380000 - 0x126382fff +com.adobe.illustrator.plugins.FlattenS Flatten Suite verHi mjsa1,
Please see Error "The Organizer Database is damaged and will be reset..." | Acrobat 9.
If you're still having trouble, please let us know!
Best,
Sara -
Firefox crashes every time I try to print. How do I fix?
Firefox crashes every time I try to print.
In the address bar, type '''about:crashes'''<enter>.''' Note:''' If any reports do not
have '''BP''' in front of the numbers, click it and select '''Submit'''.
Using your mouse, '''mark''' the most '''resent 7 - 10''' crash reports, and
'''copy''' them. Now go to the reply box below and '''paste''' them in. -
My system worked normally but after I installation CorelDRAW Graphics Suite X6 Firefox crashes every time I try to open it. I've tried disabling plugins and add-ons but with no success. Reinstallation of Firefox hasn't helped. But as I this has happened to me on a couple of other computers too, I've been able pin point the source of problem to installation of CorelDRAW Graphics Suite X6 (and earlier versions, too).
Firefox can be opened without problems in safe mode or in Windows XP SP3 compatiblity mode. Does Firefox use some different system components then?
I am using 32-bit Windows7 and latest version of Firefox.It is possible that the CorelDRAW program installed extra fonts on your computer and that Firefox is having a problem with one or more of them.
You can use one of these to start Firefox in <u>Safe mode</u>:
*On Windows, hold down the Shift key while starting Firefox with a double-click on the Firefox desktop shortcut
*On Mac, hold down the Options key while starting Firefox
*Help > Restart with Add-ons Disabled
*https://support.mozilla.org/kb/Safe+Mode
You can also do a malware check with some malware scanning programs on the Windows computer.<br />
You need to scan with all programs because each program detects different malware.<br />
Make sure that you update each program to get the latest version of their databases before doing a scan.
*http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
*http://www.superantispyware.com/ - SuperAntispyware
*http://www.microsoft.com/security/scanner/en-us/default.aspx - Microsoft Safety Scanner
*http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page
*http://www.safer-networking.org/en/index.html - Spybot Search & Destroy
You can also do a check for a rootkit infection with TDSSKiller.
*http://support.kaspersky.com/viruses/solutions?qid=208280684
See also:
*"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked -
Firefox crashes every time when I enable a flash plugin. It started today after an automatic attempt of updating shockwave. I've uninstalled flash and installed it again. Still the same story. There are no previous version of flash available on adobe site. What should be done?
I have Firefox 3.6.8 and newest version of Flash. I've followed all recommendations made by Firefox support, changing plug in container settings, changing hang time, nothing helps. I'm forced to disable Adobe Flash or Firefox crashes whenever the Flash plug-in is needed. There are numerous reports of this problem throughout the Firefox troubleshoot help pages. No one seems to have a good answer to fix this. I now keep Flash disabled and use it only when going to a web page that needs it. If I find myself on such a page, I can go into tools, enable flash and do a reload. For some reason, this works. The reload will let Flash do its thing and Firefox won't have an APPCRASH. Once I leave that page, however, I must disable Flash again or I'll experience a crash the next time Flash is called upon. I really like FF but have downloaded Chrome and am now playing with it to see if I like it enough to use it as my primary browser. It's a shame that FF can't come up with a fix as hundreds have the same complaint.
-
Firefox crashes every time I try to print.
Ever since updating to 3.6.10 Firefox crashes every time I attempt to print. I am on a Mac running OS X 10.4.11.
In the address bar, type '''about:crashes'''<enter>.''' Note:''' If any reports do not
have '''BP''' in front of the numbers, click it and select '''Submit'''.
Using your mouse, '''mark''' the most '''resent 7 - 10''' crash reports, and
'''copy''' them. Now go to the reply box below and '''paste''' them in. -
Firefox crashes every time it starts up
Firefox crashes every time I try to open it. I have tried resetting and it also crashes in safe mode. The last crash report is:
Crash ID: bp-4a5920f6-779f-431f-9c4b-6edb12100324
My OS is XP Professional and I am running v25 of Firefox.That crash report doesn't seem to have been send.
See if you can submit this report by clicking on it on the about:crashes page if there aren't any other (more recent) reports with a "bp-" prefix that have been send.
*bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx
You can find the IDs of the submitted crash reports on the <i>about:crashes</i> page.
See:
*http://kb.mozillazine.org/Mozilla_Crash_Reporter
*https://support.mozilla.org/kb/Mozilla+Crash+Reporter -
Firefox Crashed every time I opened this is report
Crash ID: bp-fd8d9b45-e638-46ac-85a4-676d22130205This is caused by a file on your computer called datamngr.dll, can you search and find that file?
-
firefox has started crashing every time i try to upload a new page. This has only started happening since i downloaded firefox 4.
The CrashIDs are what is needed. Do not attempt to attach or paste the reports.
#Run Firefox in safe mode does that prevent crashes ?<br/>[[Troubleshoot Firefox issues using Safe Mode]]
#Disable all plugins
#Repeat and this time try in Windows safe mode. use the F8 key <br /> http://windows.microsoft.com/en-us/windows/start-computer-safe-mode#start-computer-safe-mode=windows-7
So you are saying it works ok as long as you avoid certain pages such as this Forum. That makes me wonder if it could be malware that is blocking access to assistance.Run malwarescans with multipe and up-to-date tools.
Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.
You can try these free programs to scan for malware, which work with your existing antivirus software:
* [http://www.microsoft.com/security/scanner/default.aspx Microsoft Safety Scanner]
* [http://www.malwarebytes.org/products/malwarebytes_free/ MalwareBytes' Anti-Malware]
* [http://support.kaspersky.com/faq/?qid=208283363 TDSSKiller - AntiRootkit Utility]
* [http://www.surfright.nl/en/hitmanpro/ Hitman Pro]
* [http://www.eset.com/us/online-scanner/ ESET Online Scanner]
[http://windows.microsoft.com/MSE Microsoft Security Essentials] is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.
Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article.
Did this fix your problems? Please report back to us! -
My firefox crashes every time I open it.
I was removing another program from my computer, when that was completed I went to reopen firefox. Upon doing so, firefox will no longer open. It crashes every time I try. I have tried to uninstall and reinstall but I am unable to do that as well.
== This happened ==
Every time Firefox opened
== I tried to remove a program from my computer ==
== User Agent ==
Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; Trident/4.0; GTB6.5)Hello Pam.
Hopefully this support article is what you need:
http://support.mozilla.com/en-US/kb/Firefox+crashes+when+you+open+it -
Since the latest "update" Firefox crashes every time I open it
Since the latest Firefox update, the browser crashes every time I open it. Sometimes I get the "this is embarrasing screen" which asks to restore or start a new session. Either one has the same results - another crash.
== User Agent ==
Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; InfoPath.2; Media Center PC 5.0; SLCC1; OfficeLiveConnector.1.5; OfficeLivePatch.1.3; .NET4.0C)updated tonight...problems since then
Aufgrund eines Problems kann dieses Programm nicht mehr mit Windows kommunizieren.
Problemsignatur:
Problemereignisname: AppHangB1
Anwendungsname: firefox.exe
Anwendungsversion: 10.0.1.4421
Anwendungszeitstempel: 4f32aad0
Absturzsignatur: 4263
Absturztyp: 0
Betriebsystemversion: 6.1.7600.2.0.0.768.3
Gebietsschema-ID: 1031
Zusätzliche Absturzsignatur 1: 4263107e44c95bb92eb729640db7e7ea
Zusätzliche Absturzsignatur 2: fe86
Zusätzliche Absturzsignatur 3: fe864004cdb784280da5712fe0cfbae5
Zusätzliche Absturzsignatur 4: 4263
Zusätzliche Absturzsignatur 5: 4263107e44c95bb92eb729640db7e7ea
Zusätzliche Absturzsignatur 6: fe86
Zusätzliche Absturzsignatur 7: fe864004cdb784280da5712fe0cfbae5
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