Firefox 19 will not start in any mode. Uninstalled and reinstalled with out effect. Win7 w/updates, ZoneAlarm AV and FW. ATI 6570 w/updates
Yesterday, FF 19 stopped working on one of two similar desktops. Initially it did start in safe mode but it doesn't any longer. Removed the application multiple times with Window's control panel and Revo Uninstaller. Original application directory deleted and registry scanned for remnants.
Crash ID: bp-0be46437-2bbb-4d55-98c3-f24612130228
Please hold down Shift when you start Firefox, Enter Safe Mode, and then turn off Hardware Acceleration [[Upgrade your graphics drivers to use hardware acceleration and WebGL#w_turning-off-hardware-acceleration|Turning off hardware acceleration]]
Similar Messages
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firefox was installing an update and i accidently hit the power button and so it shut down in the middle of the update. after i started my computer again, firefox would not start up. i tried to download it hoping the update would complete but it still would not start up when i clicked on the icon. so i tried to delete it and it would not delete said it was open, so i shut down and restarted the computer. then it deleted using the control panel remove program option. after that i logged onto IE to mozilla.org and downloaded it, afterward it still would not open up or connect to the internet.
Hi meekprm-
It sounds like you've tried to do the right thing- by uninstalling and then reinstalling. I'm hoping that you can look over the steps I usually suggest and see if there is anything different that may help you get a fresh version of Firefox installed.
* Get the latest version: http://www.mozilla.org/en-US/firefox/new/
* Uninstall your current Firefox version.
* Do not remove personal data when you uninstall the current version.
* Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
* It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
* Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.
* It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
* Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.
Hope that helps! -
ITunes will not start, already tried to uninstall and reinstall
I cannot get iTunes to launch. I click on iTunes and it wont come up at all. It doesn't even appear in the task manager. I have tried uninstalling it and reinstalling and it does the same thing. I've looked at things in the apple troubleshooting to fix it but I can't fix it. Any help will be greatly appreciated.
I hope someone chimes in to help. I'm having the exact same problem. Won't launch - have, as you, tried to repair via iTunes 9.1. Uninstalled/reinstalled using option on iTunes 9.1 download. Uninstalled from Windows Control Panel, download and run 9.1 download. All don't help - results always same: won't launch.
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IMac will not boot from any mode except Target Disk
I have an Early 2008 Penryn iMac 24" MB398LL/A running OS X 10.7.4 (see specs below) that will not boot from ANY mode, It also has several strange vertical bars from top to bottom on the screen. They are about 10 px wide, with some pixels empty and looks a bit like a barcode if you squint at it.
I have tried Safe Boot, Force Boot, DVD Boot, FireWire/USB Boot, and it always gets to the same point. It gets to the apple screen with the spinning gear and then after about 8 seconds it freezes. The only way it works at all is in Target Disk Mode. It pops right up on my Macbook Pro and I was able to grab all my info!
I have run Disc Utilities and Tech Tool on it many times from my MBP and it passes every test.
I reformatted the HD and installed 10.7 again, it still freezes up at the same point.
I have tried using Single User mode and every time have had to run /sbin/fsck -fy twice because it always says the disk is ok but it was modified on the first pass.
I thought maybe it had a bad video card or logic board but and I ran the Apple Hardware Test on many occasions and it always passes. Recently I was told about Loop Mode and just completed running the AHT for just over 30 hours without any errors at all.
UPDATE...
Strange Part… I tried installing Mountain Lion in Target Disk Mode and everything went smoothly. When it restarted on its own the lines on the screen were gone for the moment, but the Mac still freezes up on the spinning gear and immediately restarts on its own. I have run every thing listed above on it and still nothing. Sometimes the lines reappear then in two more starts they are gone.
I did manage to have it start one time got a copy of the the error report (its at the bottom too) The Mac ran for at least 30 minutes with no problems, then the screen went crazy a few seconds and it became unresponsive. The mouse moved but that was all it could do. Now my iMac continually restarts itself, I don't have any more ideas, HELP!
Specs...
The iMac "Core 2 Duo" 3.06 24-Inch Aluminum (Early 2008/Penryn) features a 3.06 GHz Intel "Core 2 Duo" processor (E8435), with two independent processor "cores" on a single silicon chip, a 6 MB shared level 2 cache, a 1066 MHz system bus, 2 GB of RAM (800 MHz DDR2 SDRAM, PC2-6400), a 500 GB (7200 RPM) Serial ATA hard drive, a vertically-mounted slot-loading DVD±R DL "SuperDrive", NVIDIA GeForce 8800 GS graphics acceleration with 512 MB of GDDR3 memory, a built-in iSight video camera, and built-in stereo speakers underneath the 24" glossy TFT Active Matrix LCD (1920x1200 native) display.
Error Report…
Sat Sep 1 17:13:12 2012
panic(cpu 0 caller 0xffffff801a4b7b95): Kernel trap at 0xffffff7f9bab8654, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0x0000000000000010, CR3: 0x0000000011803000, CR4: 0x0000000000000660
RAX: 0x0000000000000001, RBX: 0xffffff8050e00000, RCX: 0xffffff801aa8eb00, RDX: 0xffffff80602dba38
RSP: 0xffffff80602dbb60, RBP: 0xffffff80602dbb60, RSI: 0x0000000000000000, RDI: 0x0000000000000000
R8: 0x0000000000000000, R9: 0x00000000000000ff, R10: 0xffffffffffffffff, R11: 0x00000000ffffffff
R12: 0xffffff8050e00000, R13: 0x0000000000000000, R14: 0x0000000000000002, R15: 0x0000000000000000
RFL: 0x0000000000010246, RIP: 0xffffff7f9bab8654, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x0000000000000010, Error code: 0x0000000000000000, Fault CPU: 0x0Here is the complete error log...
Sat Sep 1 17:13:12 2012
panic(cpu 0 caller 0xffffff801a4b7b95): Kernel trap at 0xffffff7f9bab8654, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0x0000000000000010, CR3: 0x0000000011803000, CR4: 0x0000000000000660
RAX: 0x0000000000000001, RBX: 0xffffff8050e00000, RCX: 0xffffff801aa8eb00, RDX: 0xffffff80602dba38
RSP: 0xffffff80602dbb60, RBP: 0xffffff80602dbb60, RSI: 0x0000000000000000, RDI: 0x0000000000000000
R8: 0x0000000000000000, R9: 0x00000000000000ff, R10: 0xffffffffffffffff, R11: 0x00000000ffffffff
R12: 0xffffff8050e00000, R13: 0x0000000000000000, R14: 0x0000000000000002, R15: 0x0000000000000000
RFL: 0x0000000000010246, RIP: 0xffffff7f9bab8654, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x0000000000000010, Error code: 0x0000000000000000, Fault CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff80602db800 : 0xffffff801a41d5f6
0xffffff80602db870 : 0xffffff801a4b7b95
0xffffff80602dba40 : 0xffffff801a4ce4ad
0xffffff80602dba60 : 0xffffff7f9bab8654
0xffffff80602dbb60 : 0xffffff7f9baa218c
0xffffff80602dbbb0 : 0xffffff7f9baa20e2
0xffffff80602dbbd0 : 0xffffff7f9ba73554
0xffffff80602dbc00 : 0xffffff7f9aa8d470
0xffffff80602dbc40 : 0xffffff7f9aa8d3df
0xffffff80602dbc60 : 0xffffff7f9aa926ec
0xffffff80602dbcf0 : 0xffffff7f9aa8af20
0xffffff80602dbd20 : 0xffffff7f9aadacc7
0xffffff80602dbd70 : 0xffffff801a833b9b
0xffffff80602dbdc0 : 0xffffff801a862d57
0xffffff80602dbe30 : 0xffffff801a497cef
0xffffff80602dbe80 : 0xffffff801a420abd
0xffffff80602dbeb0 : 0xffffff801a410448
0xffffff80602dbf00 : 0xffffff801a4195fb
0xffffff80602dbf70 : 0xffffff801a4a5ad6
0xffffff80602dbfb0 : 0xffffff801a4ced13
Kernel Extensions in backtrace:
com.apple.iokit.IOGraphicsFamily(2.3.4)[2600903C-EEDE-321B-A023-169DC9B26EA6]@0 xffffff7f9aa81000->0xffffff7f9aab8fff
dependency: com.apple.iokit.IOPCIFamily(2.7)[8C9E06A4-13D0-33F5-A377-9E36F0ECC229]@0xffffff 7f9aa4d000
com.apple.NVDAResman(8.0)[6A699209-FB98-316B-A3C0-DCA82AA8C86B]@0xffffff7f9aad8 000->0xffffff7f9addafff
dependency: com.apple.iokit.IOPCIFamily(2.7)[8C9E06A4-13D0-33F5-A377-9E36F0ECC229]@0xffffff 7f9aa4d000
dependency: com.apple.iokit.IONDRVSupport(2.3.4)[99CA4184-8D92-31B2-8726-46139E8E3DFF]@0xff ffff7f9aac4000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.4)[2600903C-EEDE-321B-A023-169DC9B26EA6]@0 xffffff7f9aa81000
com.apple.GeForce(8.0)[4B9BE287-5251-398E-96B0-BB16C9BFB2D9]@0xffffff7f9ba72000 ->0xffffff7f9bb34fff
dependency: com.apple.NVDAResman(8.0.0)[6A699209-FB98-316B-A3C0-DCA82AA8C86B]@0xffffff7f9aa d8000
dependency: com.apple.iokit.IONDRVSupport(2.3.4)[99CA4184-8D92-31B2-8726-46139E8E3DFF]@0xff ffff7f9aac4000
dependency: com.apple.iokit.IOPCIFamily(2.7)[8C9E06A4-13D0-33F5-A377-9E36F0ECC229]@0xffffff 7f9aa4d000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.4)[2600903C-EEDE-321B-A023-169DC9B26EA6]@0 xffffff7f9aa81000
BSD process name corresponding to current thread: WindowServer
Mac OS version:
12B19
Kernel version:
Darwin Kernel Version 12.1.0: Tue Aug 14 13:29:55 PDT 2012; root:xnu-2050.9.2~1/RELEASE_X86_64
Kernel UUID: 3005059E-270B-3B9F-940D-7A66C05DDC9D
Kernel slide: 0x000000001a200000
Kernel text base: 0xffffff801a400000
System model name: iMac8,1 (Mac-F227BEC8)
System uptime in nanoseconds: 26349024446
last loaded kext at 22534854703: com.apple.driver.AppleHDAHardwareConfigDriver 2.3.0f2 (addr 0xffffff7f9c489000, size 12288)
loaded kexts:
com.apple.driver.AppleHDAHardwareConfigDriver 2.3.0f2
com.apple.driver.AppleHDA 2.3.0f2
com.apple.driver.AppleTyMCEDriver 1.0.2d2
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.0.9f8
com.apple.iokit.IOBluetoothUSBDFU 4.0.9f8
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.AppleMuxControl 3.2.6
com.apple.driver.AppleBacklight 170.2.3
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.driver.AppleMCCSControl 1.0.33
com.apple.GeForce 8.0.0
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.ApplePolicyControl 3.2.6
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleIRController 320.15
com.apple.iokit.SCSITaskUserClient 3.5.1
com.apple.driver.AppleFileSystemDriver 3.0.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.2.1
com.apple.driver.AppleFWOHCI 4.9.5
com.apple.driver.AppleUSBHub 5.1.6
com.apple.driver.AirPortBrcm43224 600.36.17
com.apple.iokit.AppleYukon2 3.2.3b1
com.apple.driver.AppleAHCIPort 2.4.0
com.apple.driver.AppleIntelPIIXATA 2.5.1
com.apple.driver.AppleUSBEHCI 5.1.5
com.apple.driver.AppleUSBUHCI 5.1.5
com.apple.driver.AppleEFINVRAM 1.6.1
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.7
com.apple.driver.AppleACPIButtons 1.6
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.6
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.driver.DspFuncLib 2.3.0f2
com.apple.iokit.IOAudioFamily 1.8.9fc9
com.apple.kext.OSvKernDSPLib 1.6
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.nvidia.nv50hal 8.0.0
com.apple.NVDAResman 8.0.0
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.driver.AppleHDAController 2.3.0f2
com.apple.iokit.IOHDAFamily 2.3.0f2
com.apple.iokit.IOSurface 86.0.2
com.apple.iokit.IOBluetoothFamily 4.0.9f8
com.apple.driver.AppleGraphicsControl 3.2.6
com.apple.iokit.IONDRVSupport 2.3.4
com.apple.iokit.IOGraphicsFamily 2.3.4
com.apple.driver.AppleSMC 3.1.3d11
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.2.0d16
com.apple.iokit.IOUSBHIDDriver 5.0.0
com.apple.driver.AppleUSBMergeNub 5.1.5
com.apple.driver.AppleUSBComposite 5.0.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.1
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOATAPIProtocolTransport 3.5.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.1
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOUSBUserClient 5.0.0
com.apple.iokit.IO80211Family 500.15
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOAHCIFamily 2.2.0
com.apple.iokit.IOATAFamily 2.5.1
com.apple.iokit.IOUSBFamily 5.1.6
com.apple.driver.AppleEFIRuntime 1.6.1
com.apple.iokit.IOHIDFamily 1.8.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 344
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.18
com.apple.driver.AppleACPIPlatform 1.6
com.apple.iokit.IOPCIFamily 2.7
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
Model: iMac8,1, BootROM IM81.00C1.B00, 2 processors, Intel Core 2 Duo, 3.06 GHz, 2 GB, SMC 1.30f1
Graphics: NVIDIA GeForce 8800 GS, NVIDIA GeForce 8800 GS, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 1 GB, DDR2 SDRAM, 800 MHz, 0x2C00000000000000, 0x38485446313238363448445A2D3830304531
Memory Module: BANK 1/DIMM1, 1 GB, DDR2 SDRAM, 800 MHz, 0x2C00000000000000, 0x38485446313238363448445A2D3830304531
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8C), Broadcom BCM43xx 1.0 (5.10.131.36.16)
Bluetooth: Version 4.0.9f8 10405, 2 service, 18 devices, 1 incoming serial ports
Serial ATA Device: WDC WD5000AAKS-40YGA1, 500.11 GB
Parallel ATA Device: MATSHITADVD-R UJ-875
USB Device: Built-in iSight, apple_vendor_id, 0x8502, 0xfd400000 / 2
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x1a100000 / 2
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x820f, 0x1a110000 / 5
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x5d100000 / 2
USB Device: Hub in Apple Extended USB Keyboard, apple_vendor_id, 0x1002, 0x1d100000 / 2
USB Device: Trackball, 0x046d (Logitech Inc.), 0xc404, 0x1d120000 / 4
USB Device: Apple Extended USB Keyboard, apple_vendor_id, 0x0204, 0x1d110000 / 3 -
I just installed OS X Yosemite on my MacBook. I now cannot get the computer to start up. If I hold down the power button to try and power it back up, it will not start. Any ideas on how to fix this?
Reinstalling OS X Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Reinstalling OS X Without Erasing the Drive
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility and press the Continue button. After Disk Utility loads select the Macintosh HD entry from the the left side list. Click on the First Aid tab, then click on the Repair Disk button. If Disk Utility reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit Disk Utility and return to the main menu.
Reinstall OS X: Select Reinstall OS X and click on the Continue button.
Download and install the OS X Yosemite 10.10.3 Combo Update.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
Alternatively, see:
Reinstall OS X Without Erasing the Drive
Choose the version you have installed now:
OS X Yosemite- Reinstall OS X
OS X Mavericks- Reinstall OS X
OS X Mountain Lion- Reinstall OS X
OS X Lion- Reinstall Mac OS X
Note: You will need an active Internet connection. I suggest using Ethernet
if possible because it is three times faster than wireless. -
I'm using Windows 7 I downloaded Firefox 17 It will not load I go to uninstall and it will not uninstall. When I am using Thunderbird I try to go to a web site and I get the error code couldn't load xpcom.
How do I unistall this mess and start over again???Please go to www.getfirefox.com and download Firefox 24 (don't use Firefox 17 it's not supported) and install it.
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After updating to iTunes 5, I got an error message said the iPhone cannot be used because the Apple Moble Device service is not started. Any idea why and how to fix this? Thanks!
Please follow this article:
http://support.apple.com/kb/TS1567
it should help
let me know -
ipad will not start up, keeps shutting down and trying to restart, but never gets past the apple logo. The computer will not recognize it as a device that is connected to try and restore.
Frozen or unresponsive iPad
Resolve these most common issues:
• Display remains black or blank
• Touch screen not responding
• Application unexpectedly closes or freezes
http://www.apple.com/support/ipad/assistant/ipad/
iPad Frozen, not responding, how to fix
http://appletoolbox.com/2012/07/ipad-frozen-not-responding-how-to-fix/
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
Black or Blank Screen on iPad or iPhone
http://appletoolbox.com/2012/10/black-or-blank-screen-on-ipad-or-iphone/
What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
Home button not working or unresponsive, fix
http://appletoolbox.com/2013/04/home-button-not-working-or-unresponsive-fix/
Fixing an iPad Home Button
http://tinyurl.com/om6rd6u
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Cheers, Tom -
My Premiere Pro crashed and will not reload. Can I uninstall and re download with Creative Cloud?
My Premiere Pro crashed and will not reload. Can I uninstall and re download with Creative Cloud?
Yes, if you're a Cloud subscriber and are running a 64 bit operating system.
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After updating my iPad 2 to ios7, my kindle cloud reader will not open. I've uninstalled and reinstalled the app but it still won't open.
I am experiencing the same thing. My Kindle cloud reader (icon/shortcut placed on my iPad screen) was working fine before I updated to ios7. I can go to Amazon's website and directly log into the cloud reader and it works fine, but when I make a copy/shortcut onto my iPad's screen (from Safari), and try to login, the login screen just sits there doing nothing. I can even put in a false username and password, hit enter, and the login screen just sits there. Knowing that Apple has made life as difficult as it can for Amazon/Kindle ( demanding outrageous fees for user to purchase books directly through the Kindle app), I wonder if the ios7 was designed to give kindle cloud readers trouble. Note, you could always login to the cloud reader directly from the amazon site, purchase the books, then use the actual kindle reader ( where thanks to Apple you can't purchase books) to read the books.
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I've been using Firefox for years. Had this happen once before but was able to open the profile manager and change to a new profile. At this point I can't even do that. Suggestions??
[[Basic Troubleshooting]] has a "clean reinstall" section at the end that does not require you to open Firefox.
In any case, you should first take a look at the [[Firefox will not start]] article, which I mentioned in my first post. If that doesn't help, also check out http://kb.mozillazine.org/Browser_will_not_start_up#Windows-specific_problems -
Firefox crashes - will not start at all
If I try and start Firefox all I get is the Mozilla Crash Reporter, if I try and restart Fireofox from the Crash Reporter screen all I get presented with is the Mozila Crash Reporter again. If I try and submit a crash report the Crash Reporter states "there was a problem submitting your report", hence no crash ID available.
The issue started when I updated my old, maybe version 5, Firefox with version 9, since then I have been unable to start Firefox.
I have tried unistalling Firefox, including deleting personal settings, and restarting the PC in between deleting Firefox and attempting to reinstall it. None of this works. Firefox will also not start in safe mode.
Mozilla Crash Reporter details added to the below Troubleshooting Information info box.Does Firefox start if you boot Windows in Safe mode (press F8 on the boot window)?
See also:
*http://kb.mozillazine.org/Browser_will_not_start_up
*http://kb.mozillazine.org/Firefox_crashes
Do a malware check with some malware scanning programs on the Windows computer.<br />
You need to scan with all programs because each program detects different malware.<br />
Make sure that you update each program to get the latest version of their databases before doing a scan.<br /><br />
*http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
*http://www.superantispyware.com/ - SuperAntispyware
*http://www.microsoft.com/security/scanner/en-us/default.aspx - Microsoft Safety Scanner
*http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page
*http://www.safer-networking.org/en/index.html - Spybot Search & Destroy
*http://www.lavasoft.com/products/ad_aware_free.php - Ad-Aware Free
See also:
*"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked -
Firefox 19.0.2 was running OK. Today will not open in normal mode only safe mode. Uninstalled 19, rebooted, installed fresh copy of 20.0 Same problem. Updated Plugins ( Java, Flash, QuickTime, Silverlight) Restart Firefox same problem. Disabled Plugins, restart, same problem. Change to compatibility mode Windows XP SP3, Firefox opens normally. No extensions enabled. No Addons used. Using default theme
Firefox will not release from RAM when closed. Use Task Manager to End Process. Doesn't allow closing of Firefox. Must reboot.
Have not added any new software or hardware to system.
Submitted multiple Crash reports to MozillaDisabling the Hardware Acceleration did the trick!
Thank you! -
Firefox has stopped working altogether (Windows 7). It will NOT start. The spinning start up graphic will spin for a moment, and quit. I have uninstalled everything that I could find to uninstall, and then re-installed, but to no avail. I have followed the currently posted suggestions with out success. Any other suggestions?
'''[http://www.mozilla.org/en-US/firefox/all/ Download Firefox Full Installer For All languages And Systems]''' {web link}
Save the file. Then;
Using your file browser, open the Programs folder on your computer.
'''Windows:''' C:\Program Files
C:\Program Files (x86)
'''Mac:''' Open the "Applications" folder.
'''Linux:''' Check your user manual.
Look for, and rename any Mozilla and Firefox folders by adding '''.old''' to them.
Now run the full installer. -
Dowload help queues up but will not start. Any ideas?
My download helper places a download in the queue but will not start. I have a linux machine and a windows machine they are both doing the samething. A friend who has three computers has the same issue on all three. Any ideas. We have refreashed firefox. Reinstalled download helper and set all the updates. I have set all the conversion points as directed as well.
See:
*https://addons.mozilla.org/firefox/addon/video-downloadhelper/
<blockquote>We are aware of downloading issues when using Firefox 36.
We have been working for months on a 100% new version which works on Firefox 36+ (it does not work on Firefox 35 and below) and we just released a first test version. If you want to test this version and provide feedback on it, please follow this link.</blockquote>
You can find a beta version here:
*https://groups.google.com/forum/#!forum/video-downloadhelper-5
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