Firefox 28 installs but will not start
Firefox auto updated 2 days ago to version 28 and ever since it has not worked. The download came with 12 viruses, which were found and secured. The problem is when I start firefox 28, nothing happens. When I try to uninstall firefox it says that I must stop firefox first. I then restart my laptop and then uninstall firefox. I have 3 times removed version 28 and installed version 26 (from the Mozilla site) and version 26 works fine until it updates to version 28. I am now posting this using IE. My OS is Windows 7, version 6.1
Hi Tom, thanks for the screen shot. Normally, when you download the Firefox installer, it has a file name like the following:
Firefox Setup 28.0.exe
So if you aren't getting that download from the official site, please check here first in the future: https://www.mozilla.org/firefox/all/
By the way, those cookies in the screen shot are in the Windows/IE cookies folder. Firefox doesn't use that folder for Firefox cookies, but plugins and add-ons might use it.
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