Firefox 29.0.1 continues to announce that it is new

Every time that Firefox starts since it was installed about a week ago it continues to announce that it has just been installed when it is opened. I have already gone through the complete intro to the new version more than once but this does not stop it from continuing as if it was just installed. Clearly, this is not the screen I need to see but only my home page, which it does show but only in a secondary tab.

hello, this might happen when firefox is not able to properly save preferences in its profile folder. please try this: Click the menu button [[Image:New Fx Menu]] and then click help [[Image:Help-29]] > troubleshooting information > profile folder - "show folder". then a new window will open up. in this window look out for a file named '''user.js''' (it might be used to overwrite your custom settings). in case it is present , delete or rename this file and restart firefox afterwards.
for more information and other steps please also see: [[How to fix preferences that won't save]]

Similar Messages

When I upgraded to Firefox 4.0 I saw a message that said the new version was no longer compatble with CLIPMATE. What can I do now? Are there similar clipping extensions?

When I upgraded to Firefox 4.0 I saw a message that said the new version was no longer compatible with CLIPMATE. What can I do now? Are there similar clipping extensions?

I named the wrong program. It should be CLIPMARKS, sorry.

How do I turn off the automatic check for update on opening Firefox? I want to turn off that "what's new" page.

How do I turn off that automatic update that always brings me to the "what's new" web page? It was interesting the first time, but now it is just an irritation. I can check for updates on my own, so I want to turn off this feature. It just started up when I upgraded to Firefox 5. I can't find a place to stop it from checking and bringing me to that web page. Also, I can't stop it from checking add-ons every single time I open the browser.

did you check the suggestions mentioned in the article i posted in my previous post ??

I can't get Firefox to bring up the browser. It continually tells me that the program is already running and to either close it or restart my computer. Not having anything to actually close, I restarted the computer five times. Now what?

I can't get Firefox to bring up the browser. It continually tells me that the program is already running and to either close it or restart my computer. Not having anything to actually close, I restarted the computer five times. Now what?
== This happened ==
Just once or twice
== Today. ==
== User Agent ==
Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 1.1.4322; PeoplePal 6.6; PeoplePal 7.3) w:PACBHO60 w:PACBHO60 w:PACBHO60 w:PACBHO60 w:PACBHO60

Phillipp,
I tried it again using "save link as", and this time it actually worked! I just now downloaded several more using the "save link as" option, and it works perfectly. Thanks. Problem solved.
Littleberry

I have the latest version but I am continually told that Firefox is running but not responding and that I need to close Firefox or restart my computer to clear the problem. Why is this happening?

I have the latest version but I am continually told that Firefox is running but not responding and that I need to close Firefox or restart my computer to clear the problem. Why is this happening?

See "Hang at exit":
*http://kb.mozillazine.org/Firefox_hangs
*https://support.mozilla.com/kb/Firefox+hangs
See also:
* http://kb.mozillazine.org/Profile_in_use
* https://support.mozilla.com/kb/Firefox+is+already+running+but+is+not+responding

When I attempt to open firefox an error message appears telling me that firefox is already running, but I can't find it running. How do I do so or in any case close the already running Firefox process?

When I attempt to open Firefox instead of Firefox opening, an error message appears saying "Firefox is already running but isn't responding. To open another window please close the existing Firefox process or restart the system.", but I can't find that process of Firefox in order to kill it, and after restarting the system there is still the problem. I have found an emergency fix to at least get online, and that is to use"Firefox_Profile_Manager" in the start menu's "run" start menu, but the
Firefox that then opens is that one doesn't carry over what I had in my bookmarks but starts bookmarks anew.

Sounds like it is hanging when you exit and later try to restart Firefox.
* How to stop the running Firefox process
** In Task Manager, does firefox.exe show in the '''Processes''' tab?
** See: http://kb.mozillazine.org/Kill_application
**Windows 7 users: http://www.techrepublic.com/blog/window-on-windows/reap-the-benefits-of-windows-7s-task-manager/2576
* What may cause Firefox to hang at exit
**Windows 7 Task Manager: http://www.techrepublic.com/blog/window-on-windows/reap-the-benefits-of-windows-7s-task-manager/2576
** http://support.mozilla.com/en-US/kb/Firefox+hangs
** http://kb.mozillazine.org/Firefox_hangs
** https://support.mozilla.com/en-US/kb/Firefox+is+already+running+but+is+not+responding
* You may need to try Firefox Safe Mode
** You may need to use '''Safe Mode''' to locate the problem: ***See: http://kb.mozillazine.org/Safe_Mode
***Firefox 4 users, hold the Shift key while clicking the Firefox 4 desktop icon to enter Safe Mode.
***Firefox Safe Mode is a diagnostic mode that disables Extensions and some other features of Firefox.
****In Firefox 4, Safe Mode also disables Plugins and Hardware Acceleration.
****If you are using a theme, switch to the DEFAULT theme: Tools > Add-ons > Themes '''before''' starting Safe Mode (In Firefox 4, Tools > Add-ons > Appearance). See: http://support.mozilla.com/en-US/kb/Using%20themes%20with%20Firefox#w_managing-themes-and-personas
****When entering Safe Mode, do not check any items on the entry window, just click "Continue in Safe Mode".
****Test to see if the problem you are experiencing is corrected.
*** If the problem does not occur in Safe-mode then disable all of your Extensions and Plug-ins and then try to find which is causing it
***#by enabling '''one at a time''' until the problem reappears.
***#You can also enable a few at a time (3-5), keeping track of what you just re-enabled to see if the problem re-occurs; this will help narrow down the possibilities if you have a large number of add-ons.
***#'''You MUST close and restart Firefox after EACH change''' via File > Restart Firefox (on Mac: Firefox > Quit).
***#You can use "Disable all add-ons" on the Safe Mode start window.
**See the following for more information
*** http://support.mozilla.com/en-US/kb/Troubleshooting+extensions+and+themes
*** http://support.mozilla.com/en-US/kb/Troubleshooting+plugins
*** http://support.mozilla.com/en-US/kb/Basic+Troubleshooting
 
 
'''You need to update the following:'''
*Adobe Shockwave for Director Netscape plug-in, version 11.5
*Adobe PDF Plug-In For Firefox and Netscape "9.3.2"
*Shockwave Flash 10.2 r153
*Next Generation Java Plug-in 1.6.0_17 for Mozilla browsers
#'''''Check your plugin versions''''' on either of the following links':
#*http://www.mozilla.com/en-US/plugincheck/
#*https://www-trunk.stage.mozilla.com/en-US/plugincheck/
#*'''Note: plugin check page does not have information on all plugin versions'''
#*There are plugin specific testing links available from this page:
#**http://kb.mozillazine.org/Testing_plugins
#'''Update Shockwave for Director'''
#*NOTE: this is not the same as Shockwave Flash; this installs the Shockwave Player.
#*Use Firefox to download and SAVE the installer to your hard drive from the link in the article below (Desktop is a good place so you can find it).
#*When the download is complete, exit Firefox (File > Exit)
#*locate and double-click in the installer you just downloaded, let the install complete.
#*Restart Firefox and check your plugins again.
#*'''Download link and more information''': http://support.mozilla.com/en-US/kb/Using+the+Shockwave+plugin+with+Firefox
#'''Update Adobe Reader (PDF plugin):'''
#*From within your existing Adobe Reader ('''if you have it already installed'''):
#**Open the Adobe Reader program from your Programs list
#**Click Help > Check for Updates
#**Follow the prompts for updating
#**If this method works for you, skip the "Download complete installer" section below and proceed to "After the installation" below
#*Download complete installer ('''if you do NOT have Adobe Reader installed'''):
#**SAVE the installer to your hard drive (save to your Desktop so that you can find it after the download). Exit/Close Firefox. Run the installer you just downloaded.
#**Use either of the links below:
#***https://support.mozilla.com/en-US/kb/Using+the+Adobe+Reader+plugin+with+Firefox ''(click on "Installing and updating Adobe Reader")''
#***''Also see Download link''': http://get.adobe.com/reader/otherversions/
#*After the installation, start Firefox and check your version again.
#'''Update the [[Managing the Flash plugin|Flash]] plugin''' to the latest version.
#*Download and SAVE to your Desktop so you can find the installer later
#*If you do not have the current version, click on the "Player Download Center" link on the "'''Download and information'''" or "'''Download Manual installers'''" below
#*After download is complete, exit Firefox
#*Click on the installer you just downloaded and install
#**Windows 7 and Vista: may need to right-click the installer and choose "Run as Administrator"
#*Start Firefox and check your version again or test the installation by going back to the download link below
#*'''Download and information''': http://www.adobe.com/software/flash/about/
#**Use Firefox to go to the above site to update the Firefox plugin (will also install plugin for most other browsers; except IE)
#**Use IE to go to the above site to update the IE ActiveX
#*'''Download Manual installers'''.
#**http://kb2.adobe.com/cps/191/tn_19166.html#main_ManualInstaller
#**Note separate links for:
#***Plugin for Firefox and most other browsers
#***ActiveX for IE
#'''Update the [[Java]] plugin''' to the latest version.
#*Download site: http://www.oracle.com/technetwork/java/javase/downloads/index.html (Java Platform: Download JRE)
#**'''''Be sure to un-check the Yahoo Toolbar option during the install if you do not want it installed.
#*Also see "Manual Update" in this article to update from the Java Control Panel in Windows Control Panel: http://support.mozilla.com/en-US/kb/Using+the+Java+plugin+with+Firefox#Updates
#* Removing old versions (if needed): http://www.java.com/en/download/faq/remove_olderversions.xml
#* Remove multiple Java Console extensions (if needed): http://kb.mozillazine.org/Firefox_:_FAQs_:_Install_Java#Multiple_Java_Console_extensions
#*Java Test: http://www.java.com/en/download/help/testvm.xml

Firefox won't load because it says that my computer is missing MOZCPP19.dll file

For some reason when I restarted my computer today it did a hard drive check and I'm guessing that in all that mess some file for Mozilla Firefox got deleted. When I try to open Firefox it brings up a box that says "firefox.exe-System Error" and it also says "The program can't start because MOZCPP19.dll is missing from your computer. Try to reinstall the program to fix this problem." Please tell me how to recover this file, or how to fully uninstall Firefox, so I can continue using Firefox.
Thanks,
Derrick

Download a fresh copy of Firefox ( http://www.mozilla.com/firefox/all.html ) and do a reinstall of Firefox over the top of the current version.
If that still causes the same problem then do a clean reinstall and download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop.
Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
You can skip the step to create a new profile, that is not necessary for this issue.
See http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall

Stop firefox on win7 from continually opens tabs for updated addons

today firefox updated addons even though I had that feature turned off and now the updated addons keep opening tabs to the addons website respectively and continually, speed dial, no script and adblock...how can I stop this? first it should not update anything because I set it to no update, then I am forced to keep viewing these website tabs everytime I open firefox but my home page is set to cox cable

See these articles for some suggestions:
*https://support.mozilla.org/kb/Firefox+has+just+updated+tab+shows+each+time+you+start+Firefox
*https://support.mozilla.org/kb/How+to+set+the+home+page - Firefox supports multiple home pages separated by '|' symbols
If you do not keep changes after a restart then see:
*http://kb.mozillazine.org/Preferences_not_saved

I keep getting a message that Firefox is open and not responding. That I have to close the Firefox application or restart my computer. A real pain. Why is the firefox application not closing in English

I keep getting a message that Firefox is open and not responding. That I have to close the Firefox application or restart my computer. A real pain. Why is the firefox application not closing.

Sounds like Firefox is "hanging at exit". That problem is frequently caused by an Extension or a Plugin. Read all of the following articles. 
NOTE: Establish a habit of exiting/closing Firefox with Firefox button > Exit or File > Exit to allow an orderly shutdown of Firefox and closing of all of the files that Firefox has open.
#Stop the Firefox process:
#*[http://kb.mozillazine.org/Kill_application Mozillazine - Kill application]
#*Windows 7 users click [http://www.techrepublic.com/blog/window-on-windows/reap-the-benefits-of-windows-7s-task-manager/2576 here]
#*Mac users: http://techheavy.com/2011/02/the-mac-task-manager/
#Why Firefox may hang:
#*[http://support.mozilla.org/en-US/kb/Firefox+hangs Firefox hangs] (see Hang at exit)
#*[http://kb.mozillazine.org/Firefox_hangs Firefox hangs (Mozillazine)] (see Hang at exit and Closing Firefox properly)
#*[https://support.mozilla.org/en-US/kb/Firefox+is+already+running+but+is+not+responding Firefox is already running but is not responding]
#Use Firefox Safe Mode to find a problem with an Extension or Plugin:
#*Don't check anything when entering Safe Mode, just continue
#*If the problem does not occur in Safe Mode it is probably an Extension or Plugin causing the problem
#*See:
#**[[Safe Mode]] and [http://kb.mozillazine.org/Safe_Mode Safe Mode (Mozillazine)]
#**[http://support.mozilla.org/en-US/kb/Troubleshooting+extensions+and+themes Troubleshooting extensions and themes]
#**[http://support.mozilla.org/en-US/kb/Troubleshooting+plugins Troubleshooting plugins]
#**[http://support.mozilla.org/en-US/kb/Basic+Troubleshooting Basic Troubleshooting]
'''If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.'''
Not related to your question, but...
You may need to update some plug-ins. Check your plug-ins and update as necessary:
*Plug-in check --> http://www.mozilla.org/en-US/plugincheck/
*Adobe Shockwave for Director Netscape plug-in: [https://support.mozilla.org/en-US/kb/Using%20the%20Shockwave%20plugin%20with%20Firefox#w_installing-shockwave Installing ('''''or Updating''''') the Shockwave plugin with Firefox]
*Adobe PDF Plug-In For Firefox and Netscape: [https://support.mozilla.org/en-US/kb/Using%20the%20Adobe%20Reader%20plugin%20with%20Firefox#w_installing-and-updating-adobe-reader Installing/Updating Adobe Reader in Firefox]
*'''''Shockwave Flash''''' (Adobe Flash or Flash): [https://support.mozilla.org/en-US/kb/Managing%20the%20Flash%20plugin#w_updating-flash Updating Flash in Firefox]
*'''''Next Generation Java Plug-in for Mozilla browsers''''': [https://support.mozilla.org/en-US/kb/Using%20the%20Java%20plugin%20with%20Firefox#w_installing-or-updating-java Installing or Updating Java in Firefox]

Has apple announced that power search in itunes has been discontinued?

Has Apple announced that power search in iTunes has been discontinued?
I don't know how to search for specific music as it is now. I have tried
everything I know, without success.

I agree that reinstalling the OS each time is not an acceptable way to deal with this issue if it continues to be reoccurring. It will be awhile before I know if this solved the issue long term for me.
The Apple TV uses hardware and software that has to wirelessly interact with the computer OS and iTunes so there are many areas that can cause the problem and it may not be the same for everyone experiencing this problem.
Apple Product Specialists can elevate issues to the Apple Engineers if they are unable to solve it and enough users call Apple Care to complain. I have seen very few people on the Apple message board talk about having addressed any issue with Apple. If Apple Care covers your computer be sure that Apple is aware of your issue, which will increase the likely hood it will be addressed at a higher level.

When I start firefox, I get a Dialogue bx saying that Firefox had stopped working and Windows is checking the cause, another dialouge box., I have Google Chrome working on my Laptop.

When I start firefox, I get a Dialogue bx saying that Firefox had stopped working and Windows is checking the cause, another dialouge box says that A problem caused the program to stop working correctly. Windows will close the program and notify if a solution is found,the problem continues, I have Google Chrome working on my Laptop.

It is possible that your anti-virus software is corrupting the downloaded files or otherwise interfering with downloading files by Firefox.
Try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work.
See also:
* http://kb.mozillazine.org/Unable_to_save_or_download_files

I am on windows 7 and I upgraded to 10.0.2 and now it will not open. I have removed firefox completely and uploaded it again and that did not work. So my latest attempt I removed firefox 10 again and uploaded the beta version and once again nothing.

I am on windows 7 and I upgraded to the newest verison of firefox and now it will not open. I have removed firefox completely and uploaded it again and that did not work. I then made sure it could get through my firewall and that did not work. So my latest attempt I removed firefox 10 again and uploaded the beta version hoping that would do it and once again nothing. It will not open at all. Please help - is there a live chat or a number to talk to someone at Firefox?

I think when uninstalling you may also have to choose (tick) to delete the preferences and other personal data like the bookmarks, stored passwords etc. to erase completely. If you are installing afresh, please try right-clicking on the file and '''Run as administrator''' to install. And when uninstalling, please also make sure choose to delete all data and also manually delete any '''Mozilla''', '''Mozilla Firefox''' or '''Firefox''' from %appdata%, %localappdata% and %programfiles%. You can open a location by typing for eg. %appdata% in the '''Run''' box (Windows key + R). You may also have to check the '''VirtualStore''' folder in %localappdata%. Files in the VirtualStore can be problematic. I think a clean installation may help.
[https://www.mozilla.org/en-US/firefox/new/ Firefox]
[http://kb.mozillazine.org/Installation_directory Installation Folder]
[http://kb.mozillazine.org/Profile_folder Profile Folder]
Please note that using system restore would usually damage the Firefox installation.

After doing a Google search - when I click on a link it does not take me to the corect website. Instead it always take me to some icity webpage. How do I fix this so that Firefox takes me to the correct website that the Google search found?

After doing a Google search - when I click on a link it does not take me to the correct website. Instead it always take me to some icity webpage. How do I fix this so that Firefox takes me to the correct website that the Google search found?

After doing a Google search - when I click on a link it does not take me to the correct website. Instead it always take me to some icity webpage. How do I fix this so that Firefox takes me to the correct website that the Google search found?

I cannot open my firefox broswer. The message box appeared that said a problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available. Under that there are debug and close program buttons.

I cannot open my firefox broswer. The message box appeared that said a problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available. Under that there are debug and close program buttons.

JackieMars71 I would recommend reviewing your installation log files to determine if there are any errors during the installation process. You can find information on how to locate and interpret your installation log files at Troubleshoot install issues with log files | CC - http://helpx.adobe.com/creative-cloud/kb/troubleshoot-install-logs-cc.html. You are welcome to post any specific errors you discover to this discussion.

I've noticed that in the new version of Firefox that you cannot save multiple tabs at one time like the previous Firefox 3.6.or so and I wanted to know if I can find that feature again?

I've noticed that in the new version of Firefox that you cannot save multiple tabs at one time like the previous Firefox 3.6.or so and I wanted to know if I can find that feature again?
In the previous versions of Firefox when you went to you Bookmarks menu it gave you the options to either Bookmark This Page 'command' + 'D', Subscribe to this Page, Bookmark All Tabs 'up-arrow-key' + 'command' + 'D', and Organize Bookmarks 'up-arrow-key' + 'command' + 'B' however in the newest version of Firefox there is no Bookmark All Tabs so you can bookmark all the tabs that you have up in one window at a time. So I need to know if it is possible that the feature is now in a different place, is gone altogether, or if you can get that feature another way?
For me personally and my work I go through hundreds of web pages a day and save around half of those so it is imperative that I be able to bookmark more then one tab at a time because I can't be bothered to bookmark every single page separately and then go through hundreds of tabs in my Unsorted bookmarks in order to sort those bookmarks. It is simple inconvenient to sort every bookmark individually that is why the previous version of Firefox with the Bookmark All Tabs button was superior in its convenience.

Right click any tab and choose "Bookmark All Tabs".

Firefox 29.0.1 continues to announce that it is new

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