Firefox 3.6.13 keeps starting up in Safe Mode, offering options to get out of Safe Mode, such as Disable all add-ons, restore default search engines.
Other options it offers: Reset toolbars and controls, Delete all bookmarks except for backups, and Reset all user preferences to Firefox defaults.
My OS is Windows 7 Home Premium, version 6.1.
This is a new computer, came with IE 8, but I don't think I used it much before downloading and making Firefox my default browser. I made some changes in the default home page, added some bookmarks, added Firefox's suggested Add-ons, updated them, and am running AVG freeware version 10.0.1191.
Please help me get Firefox to run in normal mode.
I also have this problem and it just started in the last week or so. It seems to be dependent on my home network and the problem only exists with firefox. I have used chrome and IE8 with no issues. I can verify tomorrow that it only exists in my network but one thing I was able to test is that the problem exists even on my linux boot. I am totally dumbfounded with this problem and I can't find anything that will allow the gmail page to load. All other pages I have tried load fine, all be it a little slower than normal but they load. If anyone knows of a difference between firefox and all other browsers on how it goes through the router I would appreciate the info cause I don't know of any differences.
Similar Messages
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When I make my selection it can then proceed to use Firefox. However the next time I open Firefox I get the same problem.
I'm using Windows 7. I have used Firefox for many years with Windows XP and never had this problem. Is there a solution?See [[Firefox is stuck in Safe Mode]]
"Reset all user preferences to Firefox defaults" on the [[Safe mode]] start window.
Delete the files extensions.* (extensions.rdf, extensions.cache, extensions.ini, extensions.sqlite) and compatibility.ini in the Firefox [[Profiles|profile folder]] to reset the extensions registry. New files will be created when required.
See "Corrupt extension files": http://kb.mozillazine.org/Unable_to_install_themes_or_extensions
If you see disabled, not compatible, extensions in "Tools > Add-ons > Extensions" then click the "Find Updates" button (in Firefox 4: right-click the extension -> "Find Updates") to do a compatibility check. -
I am having this problem for weeks now.
What I tried:
- Defragmentation
- Reinstall Firefox on a different location
- Change download location
- Start Firefox in safe mode and try download
- Disable all add-ons and plug-ins
- Complete malware/spyware scan
- Complete virus scan
- Delete downloads.sqlite in the profile folder
- Uninstall firefox and delete the entire mozilla folder in Roaming location
- Disabling antivirus
Nothing helps! I'm only having this problem in Firefox. Downloading with Chrome for example doesn't give any problems.
How can I resolve this problem? I'm really desperate.
Thank you in advance!
YancoThanks for your input but I already said that I deleted downloads.sqlite.
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I have tried disabling all Add-ons.
I've reinstalled FireFox 6 three time.
Slide show pics fail to load.
I have all of the proper Flash and Shockwave type Add-ons.
I just can't resolve the problem.
Yet my browser repeatedly locks upSending a solution that I have already tried is of no help, but I tried them all again, reloading works sometimes, I have seen in the past that others have had this problem also, of pages not completely loading. So I don't see how you can say I am the only one. When I first started using Firefox it worked great but now it doesn't, one of the updates caused this problem. I guess it's back to IE as it works fine now.
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I am having issues with firefox timing out on some secured websites. When I use safari, I have no issues. I am hoping that I can just disable the add-ons and then re-enable one by one to resolve. I need a walkthrough for the disable process however.
Hi usbank1,
I think you are looking for [[Safe Mode]]. All you have to do is hold down the ''Option'' key while Firefox is starting.
Your on the right track for finding your issue. That is exactly the approach I would take!
Hopefully this helps! -
I have actually been having this issue for over a year now with the previous versions. The browser always crashes right after I start it, but it seems work well in safety mode. I have tried resetting the Firefox, disabling all the add-ons in safety mode, and reinstalling the application, but none of these methods seem to work. Here are the crash reports I have after I installed the newest version tonight:
bp-fa942122-97fe-475c-b9fd-d701a2131217 12/16/2013 10:18 PM
bp-86a19285-1c0a-40bf-af3b-cf60a2131217 12/16/2013 10:17 PM
bp-9c74526b-1071-4353-8bbe-41b052131217 12/16/2013 10:12 PM
bp-4e87b0b1-a2a6-41cd-932c-fdd722131217 12/16/2013 10:09 PM
Seems the crash reason is "EXCEPTION_ACCESS_VIOLATION_READ," whatever it means...Try to disable hardware acceleration in Firefox.
*Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration -
Mozilla/5.0 (Windows; U; Windows NT 6.0; en-GB; rv:1.9.2.8) Gecko/20100722 Firefox/3.6.8 ( .NET CLR 3.5.30729; .NET4.0C)
You can remove all data stored in Firefox from a specific domain via "Forget About This Site" in the right-click context menu of an history entry ("History > Show All History" or "View > Sidebar > History") or via the about:permissions page.
Using "Forget About This Site" will remove all data stored in Firefox from that domain like bookmarks, cookies, passwords, cache, history, and exceptions, so be cautious and if you have a password or other data from that domain that you do not want to lose then make sure to backup this data or make a note.
You can't recover from this 'forget' unless you have a backup of the involved files.
It doesn't have any lasting effect, so if you revisit such a 'forgotten' website then data from that website will be saved once again.
Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
*Do NOT click the Reset button on the Safe Mode start window.
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes -
How do I disable all add-ons so add-on pop-ups do not occur in Firefox?
When I am using an web-based application in firefox, I keep getting pop-up windows for add-ons to firefox. How can I stop these from occuring if I do not want any add-ons ever?
== This happened ==
Not sure how often
== User Agent ==
Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.04506.30; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; MDDR)Hello Don.
You can access the add-on manager by going into Tools > Add-ons. It's the Extensions tab you want, most likely, since plugins and themes tend not to make popups appear.
If you want to disable the automatic update of add-ons, simply go into Tools > Options > Advanced > Updates and untick "Add-ons". -
my system is Windows XP Media Center 2005 Hp model
I use Avast anti virus but have disabled it when loading firefox
I removed the Mcfee firewall which I thought might have stopped it running
I disabled all the add ons in case that was the problem
The internet explorer which I dont use as a browser has loaded up the inbox which ss very hard to remove
I have tried all the suggestions in the support section without success
please help as the message on the screen reads that the firefox version 3.08 is no longer secure.Certain Firefox problems can be solved by performing a ''Clean reinstall''. This means you remove Firefox program files and then reinstall Firefox. Please follow these steps:
'''Note:''' You might want to print these steps or view them in another browser.
#Download the latest Desktop version of Firefox from http://www.mozilla.org and save the setup file to your computer.
#After the download finishes, close all Firefox windows (click Exit from the Firefox or File menu).
#Delete the Firefox installation folder, which is located in one of these locations, by default:
#*'''Windows:'''
#**C:\Program Files\Mozilla Firefox
#**C:\Program Files (x86)\Mozilla Firefox
#*'''Mac:''' Delete Firefox from the Applications folder.
#*'''Linux:''' If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see [[Installing Firefox on Linux]]. If you downloaded and installed the binary package from the [http://www.mozilla.org/firefox#desktop Firefox download page], simply remove the folder ''firefox'' in your home directory.
#Now, go ahead and reinstall Firefox:
##Double-click the downloaded installation file and go through the steps of the installation wizard.
##Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.
Please report back to see if this helped you! -
Over the course of the day, I can have 15-20 instances running in the background and they can range from as low as 3K in memory to upwards of 500000K. This makes my computer super laggy, and I have to go in and manually shut down each one. I've disabled every single add-on and plug in, and tried uninstalling and re-installing Firefox to no avail. I'm at the point where if I can't get this fixed, I'll just have to switch to another browser because this is a huge time suck. If you have any ideas, I'd appreciate it. Thanks.
Use "Firefox > Exit" (Windows: Firefox/File > Exit; Mac: Firefox > Quit Firefox; Linux: Firefox/File > Quit) to close Firefox if you are currently doing that by clicking the close X on the Firefox title bar.
If you use "Clear history when Firefox closes" then try to disable this feature.
*Tools > Options > Privacy > Firefox will: "Use custom settings for history": [] "Clear history when Firefox closes" -
Ever since the deal went down when Firefox changed its default provider from Google, I have had to reset my default search engine back from Bing at least every other day, if not more frequent. It is maddening. It doesn't just happen on one machine either, it's happening on all of mine.
I do have Firefox sync enabled with preference sync, so is it possible Firefox sync is getting out of sync? IE every time I change it on a machine, it misses a browser, and then the browser that doesn't get changed goes out and changes all the rest back in the next sync? That's the only thing I can think of, other than Mozilla selling their souls and values and forcing Firefox users to use a search engine they hate.
If the latter is the case, I have had enough and am switching to Chrome. I can't handle having to change my default search engine back every other day. Please someone tell me there is an explanation and a fix. Thanks.Alright, I feel like an idiot. It was from an extension I installed called InvisibleHand that I installed right around the time the Google deal with Mozilla expired, which is why I assumed the problem was a result of that.
I just checked the settings of the extension and sure enough it has an option that gets ticked by default called "InvisibleHand Search (Use InvisibleHand (powered by Bing) as my default search provider)". So I jumped the gun and blamed Firefox, my apologies.
The extension automatically shows you if an item is cheaper elsewhere while online shopping which is useful, however having that setting ticked by default is pretty skeevy.
Anyway, thanks for the response and sorry I blamed Firefox :P -
Since the last update, whenever I close and reopen Firefox, my default search engine changes back to Google. I have to manually change it back to my preferred engine. Is anyone else having this problem, and if so, how can I permanently change my search provider, instead of having to manually change it again every time I start Firefox?
You can use the SearchReset extension to reset some preferences to the default values.
*https://addons.mozilla.org/firefox/addon/searchreset/
Note that the SearchReset extension only runs once and then uninstalls automatically, so it won't show on the "Firefox > Add-ons" page (about:addons).
If you do not keep changes after a restart or otherwise have problems with preferences, see:
*http://kb.mozillazine.org/Preferences_not_saved
Try to delete the search.json file and possible search-metadata.json and search.sqlite files in the Firefox profile folder to reset the search engines to the default.
*http://kb.mozillazine.org/Profile_folder_-_Firefox
Firefox will rebuild the search.json file from the default search engines in the "browser\searchplugins" folder in the Firefox program folder and the searchplugins folder in the Firefox profile folder.
You can use this button to go to the currently used Firefox profile folder:
*Help > Troubleshooting Information > Profile Directory: Show Folder (Linux: Open Directory; Mac: Show in Finder)
*http://kb.mozillazine.org/Profile_folder_-_Firefox -
For the past few days, each time I open Firefox on my home computer, a popup message is briefly displayed: "Your browser's default search engine is not set to Yahoo! Search. Would you like to set it now? (Yes/No)". After perhaps 15 seconds at most, the popup disappears and my home page appears as normal. I have the Yahoo! Toolbar installed, and Yahoo! Search is the search engine there; however, the search box on the address bar (which allows me to select from several search engines) is normally set to Google. The search engine in the address bar hasn't actually been changed to Yahoo! Search without my consent yet -- I'm just annoyed at getting nagged to change search engines every time I open Firefox. How do I get the "nag" messages to shut up & leave me alone?
I would also note that this is only happening on my home computer (which runs Windows 7), not on my work computer (which runs Windows XP, and which I also normally use Firefox as my browser on, with the same Yahoo! Toolbar + Google search in the address bar setup).
I have run Threat Scans with Malwarebytes (paid version) and a Quick Scan with Avast! (free version), and neither has eliminated this "nag" message from Yahoo! Search.You can check for recently installed suspicious or unknown extensions.
Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.
*Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
*Do NOT click the Reset button on the Safe Mode start window
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes -
How can I stop Firefox from changing my default search engine to Yahoo when I want it to be Bing?
I keep changing my default search engine to Bing but it keeps changing back to Yahoo. HOW CAN I STOP THIS?!?!
Bookmark and use this;
Download the '''[https://addons.mozilla.org/en-US/firefox/addon/searchreset/ Mozilla Search Reset]''' {web link}
This add-on is very simple: on installation, it backs up
and then resets your search preferences and home page
to their default values, and then uninstalls itself. This
affects the search bar, URL bar searches, and the home page.
Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.
You can try these free programs to scan for malware, which work with your existing antivirus software:
* [http://www.microsoft.com/security/scanner/default.aspx Microsoft Safety Scanner]
* [http://www.malwarebytes.org/products/malwarebytes_free/ MalwareBytes' Anti-Malware]
* [http://support.kaspersky.com/viruses/disinfection/5350 Anti-Rootkit Utility - TDSSKiller]
* [http://general-changelog-team.fr/en/downloads/viewdownload/20-outils-de-xplode/2-adwcleaner AdwCleaner] (for more info, see this [http://www.bleepingcomputer.com/download/adwcleaner/ alternate AdwCleaner download page])
* [http://www.surfright.nl/en/hitmanpro/ Hitman Pro]
* [http://www.eset.com/us/online-scanner/ ESET Online Scanner]
[http://windows.microsoft.com/MSE Microsoft Security Essentials] is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.
Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article.
Did this fix your problems? Please report back to us! -
I have recently had the problem of Yahoo search becoming my default search engine. I loathe Yahoo having had many problems with them in the past so refuse to use them. I have tried uninstalling and re-installing...no change. I tried all your suggested fixes and none works. There is now no mention of Yahoo when I go to change search settings, but despite this Yahoo is the default search engine. This is intolerable for me and I am seriously on the verge of removing firefox for good. Stop me!!! I am having to send this in a different search engine as in Mozilla firefox this account is inactive...work that one out! It means there is no point giving you troubleshooting info...
You may have ad / mar-ware changing your settings.
First, check the programs that are on your computer
'''Windows:''' Start > Control Panel > Uninstall Programs.
'''Mac:''' Open the "Applications" folder.
'''Linux:''' Check your user manual.
Go thru the list. If you find something that you don't
know what it is, use a web search.
'''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware Troubleshoot Firefox Issues Caused By Malware]''' {web link}
Bookmark and use this;
'''[https://addons.mozilla.org/en-US/firefox/addon/searchreset/ Mozilla Search Reset]''' {web link}
This add-on is very simple: on installation, it backs up and
then resets your search preferences and home page to their
default values, and then uninstalls itself. This affects the
search bar, URL bar searches, and the home page.
'''[https://addons.mozilla.org/en-US/firefox/addon/settings-guard Settings Guard for Firefox]''' {web link}
Detects and resets changes to settings that are frequently done
by add-ons and application installers.
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