Firefox 3.6.13 unresponsive on choosing Tools | Options
Today I noticed that when I go to Tools | Options, Firefox locks up. Typically, the window title bar will say "(Not responding)"--a Windows thing--but in this case it says nothing. The title bar gets slightly grayed out like it does when it is unresponsive. I have to end the process via Task Manager.
I had not installed anything, just updated existing items recently.
I disabled all add-ons - didn't help.
I updated all plug-ins - didn't help.
I reinstalled Firefox 3.6.3 - didn't help.
I reinstalled Firefox 3.6.13 (current) - didn't help.
One thing that is curious is that I have had issues with Tools | Options in the past--usually I hand-enter each cookie that I will accept, but Firefox has deleted all of these cookies twice, so a week ago I switched to accepting first-party cookies only.
I am using 3.6.13 on Windows 7.
Add-ons: Gmail Checker 2.4.2, IE Tab 2.11.21.3, Java Console 6.0.22, Menu Editor 1.2.6, Tab Mix Plus 0.3.8.4
Plug-ins (all up to date): Adobe Acrobat, iTunes Detector, JDK, Java Platform, Office 2010, WMP Plug-in, Mozilla Default Plug-in, QuickTime Plug-in, Flash, Shockwave, Windows Genuine Advantage
Start Firefox in [[Safe Mode]] to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
* Don't make any changes on the Safe mode start window.
See:
* [[Troubleshooting extensions and themes]]
* [[Troubleshooting plugins]]
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*https://support.mozilla.org/kb/Safe+Mode
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Hi
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Firefox crashes every time I do any of the following. Then I have to force quit Fire fox.
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This is about a question you posted to the Firefox Support forum three months ago (I'm sorry you never got an answer).
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http://forums.mozillazine.org/viewtopic.php?f=38&t=2382953&start=15
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