Firefox 3.6.4 keeps crashing!

So for the past 5 days, firefox will not stop crashing. Whether I'm on YouTube, Last FM, or just checking my email on Yahoo, Firefox crashes abruptly. I get a little box that pops-up, stating "Firefox had a problem and crashed. We'll try to restore your tabs and windows when it restarts.
To help us diagnose and fix the problem, you can send us a crash report." When I to send an error report or check the box that says "Tell Mozilla about this crash so they can fix it," I get the response "That was a problem submitting your report." I've done everything suggested, from trouble shooting, to disabling all my plug-ins & extensions, uninstalling & reinstalling, running Firefox through Safe Mode, et cetera, yet despite all this, the crashes persist. I don't want to return to Safari, Google Chrome, or IE, yet I feel as though I have no choice with this obdurate and, frankly, obnoxiously annoying crashes. It's incredibly ironic that Firefox just launched an update which reduces crashes, yet now, more than ever, crashes are most prevalent.
== User Agent ==
Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US) AppleWebKit/533.16 (KHTML, like Gecko) Version/5.0 Safari/533.16

The shockwave plugin was causing crashes for me.
Ironically, adobe's site was crashing too.

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    bp-0290c1bb-1272-4472-a207-155732130425 4/25/2013 10:26 AM
    bp-fe98181b-c2a6-4a4c-982a-fc64a2130425 4/24/2013 11:14 PM
    bp-6df849f1-2e7a-476f-80ec-4740e2130425 4/24/2013 10:58 PM
    bp-2b3edaaf-24af-48ed-ba6d-259c22130425 4/24/2013 10:28 PM
    bp-d49a4779-7336-4007-befc-a9b6f2130424 4/24/2013 4:26 PM
    bp-9a4a51fe-dc14-40a9-a85c-ddf8f2130424 4/24/2013 3:55 PM
    bp-abc6a5a5-e19a-4a57-99d7-edee42130424 4/24/2013 3:10 PM
    bp-92d0f1b8-b210-42d9-b065-d2bde2130424 4/23/2013 9:03 PM
    bp-f4d8436e-0ae6-4f1e-90a2-c2f7a2130423 4/23/2013 9:30 AM
    bp-4ec5f270-4d8e-4852-bc32-faf032130423 4/23/2013 9:20 AM
    bp-6c0a82d3-e4d0-443f-b7fc-c76e62130423 4/22/2013 10:54 PM
    15509d31-0bbf-4fa2-ad02-26b8724a291e 4/22/2013 6:37 AM
    cbcdc38e-a314-42f2-9741-e930b81cdabb-flash 24/22/2013 4:45 AM
    cbcdc38e-a314-42f2-9741-e930b81cdabb-flash 14/22/2013 4:45 AM
    cbcdc38e-a314-42f2-9741-e930b81cdabb-browser 4/22/2013 4:45 AM
    cbcdc38e-a314-42f2-9741-e930b81cdabb 4/22/2013 4:45 AM
    bp-b2297692-034b-4f95-9f49-091da2130422 4/21/2013 11:31 PM
    bp-261e4031-dcdc-41ed-924b-2e1d22130418 4/18/2013 3:19 PM
    bp-6975ae22-4bab-4b71-9d33-5dcca2130418 4/18/2013 1:41 PM
    bp-c7a01375-9794-4d97-8128-955352130418 4/17/2013 5:05 PM
    bp-5a205178-dfed-4c9b-9050-ec9632130417 4/17/2013 2:49 PM
    bp-98544780-9ccf-4d1f-9a88-408042130416 4/15/2013 8:04 PM
    bp-93c60391-54d8-4659-ab68-b90762130416 4/15/2013 7:42 PM
    bp-6d27299f-487d-4a4a-bc37-e14f22130416 4/15/2013 7:22 PM
    bp-c3d1e2b6-0cef-4a13-8234-4a6ad2130415 4/15/2013 3:21 PM
    95085829-597e-4962-bf71-82bebf1ffff5 4/13/2013 1:31 PM
    bp-870ca8a4-8e35-4578-ace9-1c60c2130413 4/13/2013 5:35 AM
    bp-11f39019-85c7-40f2-a748-613742130413 4/12/2013 11:47 PM
    </nowiki></pre>

    i am having this same problem. started occurring about 3-4 weeks ago. sometimes it happens when i have a bunch of tabs open, some with youtube and some with games. sometimes it happens with only 3-4 tabs open and NO games or videos running. there's no consistency that i can discern. nothing has changed on my pc, and i have good antivirus system running. i'm speculating that it's something that was in one of the recent updates that Mozilla did to Firefox, and having customers bear the brunt of responsibility of proving where the problem is is simply ridiculous. it should be obvious by now that it's something residing in the softwear and Mozilla should fix it ASAP. i may have to resort to using google Chrome at this rate, when for years i've been very happy with Firefox.
    please advise. thanks.

  • After installing the Current Firefox 30, the browser keeps crashing. How do I fix this? (/questions/999699)

    I am using win 7 and get multiple crashes randomly but it can be reliably generated on trying to open http://www.standard.co.uk/news/ .
    I dont want to give up on Firefox but I have been trying so many solutions with no success, and I'am just finding it easier to use Opera and Chrome depending on my mood.

    You can check for issues caused by plugins and set all plugins to "Ask to Activate" on the "Firefox/Tools > Add-ons > Plugins" page (plugins are not affected by Firefox Safe Mode)
    Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.
    *Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
    *Do NOT click the Reset button on the Safe Mode start window
    *https://support.mozilla.org/kb/Safe+Mode
    You can try to disable hardware acceleration in Firefox.
    *Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"
    You need to close and restart Firefox after toggling this setting.
    *https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
    *https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • Firefox ver. 21 keeps crashing

    Until a couple of months ago, I was using a really old version of Firefox (ver 3.6 I think) until it started getting really slow and I decided to update it to see if it that make any difference. It did. It made it worse. Now not only is Firefox slow, it also crashes at random dozens of times a day no matter which website I'm on or what I'm doing.
    I'm using the the most up to date version of Firefox at the moment. To fix my problems I've tried resetting Firefox, deleting plugins, disabling add-ons, completely uninstalling Firefox... nothing works.

    I have the same/similar problem with Firefox 24.0
    It seems to be crashing randomly.
    Herewith the (latest) crash report:
    Report ID Date Submitted
    <pre><nowiki>bp-ab8b8dff-6a90-444a-aef8-41eba2131016 2013/10/16 02:16 PM
    bp-d2fdf099-490e-411d-a712-680ef2131016 2013/10/16 02:10 PM
    bp-3a066770-4650-4621-9f4a-c579e2131016 2013/10/16 02:01 PM
    bp-0d48016c-45db-447b-b5be-c8ca22131016 2013/10/16 01:49 PM
    bp-513c3b43-37d1-4d96-89aa-b8e4f2131016 2013/10/16 01:49 PM
    c845ceb1-b8a2-4b10-8e25-eb574c96fef6 2013/10/14 12:25 PM
    bp-93c2c465-a88e-467f-9b7f-970d92131014 2013/10/14 12:24 PM
    bp-d482a2e0-2ee2-4065-a1e5-2c6a32131013 2013/10/13 05:26 PM
    26f551dc-7f65-421d-92a6-12f063c34d5e 2013/10/13 10:30 AM
    bp-aaf13797-4c5b-4933-b1fc-b1c4b2131013 2013/10/13 10:30 AM
    bp-4e905a45-36be-44b6-9ccc-84de12131012 2013/10/12 10:46 PM
    bp-112055b8-2d57-4fb0-aefd-99af52131012 2013/10/12 07:28 PM
    1d4d527c-6d6b-4128-aa05-212057151338 2013/10/12 07:24 PM
    bp-dd37ac41-763a-4e8f-9005-5fd412131012 2013/10/12 07:21 PM
    bp-443a4092-0c2e-446d-8be9-a66312131011 2013/10/11 09:39 PM
    bp-96ca7b62-8f7d-4c95-bb95-e4acf2131011 2013/10/11 08:54 PM
    bp-b7b233c5-0b48-48eb-985e-18ddc2131011 2013/10/11 08:47 PM
    bp-e7129d0b-5470-4184-b03e-670862131011 2013/10/11 08:44 PM
    bp-1b776d2e-73b6-43ae-a3ab-2b3932131011 2013/10/11 05:00 PM
    bp-19bb83c1-7089-42e7-a78b-78d472131011 2013/10/11 04:52 PM
    bp-51293e23-b18a-4df4-923d-67ac52131011 2013/10/11 03:56 PM
    bp-04daa7e3-85e8-4cc8-a0eb-6d6882131010 2013/10/10 02:16 PM
    bp-d47bbd4c-4805-4dc0-899d-3079e2131009 2013/10/09 08:44 PM
    bp-dc50944e-b40d-42ce-991d-e03972131009 2013/10/09 11:35 AM
    bp-acdc5f87-8d63-4870-ab8a-1402d2131008 2013/10/08 09:15 PM
    bp-daffd367-1638-42ab-8f11-0351b2131008 2013/10/08 06:32 PM
    bp-3cf1b6e9-ff61-4d2d-bdd5-3b24c2131008 2013/10/08 10:46 AM
    bp-5032309d-3f4d-4e8f-914a-74df52131008 2013/10/08 09:06 AM
    bp-6b563c48-b872-43a1-901a-c60bc2131007 2013/10/07 09:43 PM
    bp-14eeb779-cc9b-4590-8dac-770f82131007 2013/10/07 02:32 PM
    bp-3083f742-a087-420e-8db8-000322131007 2013/10/07 08:35 AM
    bp-21521e0b-4909-41ba-bacf-58db12131006 2013/10/06 07:54 PM
    2ccdf294-f1c3-4c7b-bb14-3c0327a547e3 2013/10/06 06:48 PM
    bp-8ae8c92e-9579-42f9-abda-632e52131004 2013/10/04 06:31 AM
    bp-b66fdb66-2249-451a-ad25-9f0462131003 2013/10/03 07:46 PM
    bp-39c17d21-35ed-4648-a9a2-2a3002131003 2013/10/03 06:30 PM
    bp-ba86ceab-2c50-43ae-b735-22e672131003 2013/10/03 05:51 PM
    bp-fe8564d5-34f9-483d-a7e3-3e5872131003 2013/10/03 02:20 AM
    bp-097efe81-2ff5-4203-ab9c-75b082131002 2013/10/02 10:05 PM
    bp-5209341d-fb4e-4570-b6a2-0bdab2131002 2013/10/02 08:32 PM
    bp-b0a29839-cbe2-4bb4-8b54-b8abb2131002 2013/10/02 07:37 PM
    bp-216db516-d5ef-46c0-930f-6c26f2131002 2013/10/02 05:46 PM
    f6efca46-af9d-4d20-8367-f7070f1b2099 2013/10/01 11:17 PM
    f4bd4388-688e-4af4-a922-9471b5e07677 2013/10/01 11:16 PM
    bp-2f47ed19-3dd9-4c55-b735-c15912131001 2013/10/01 09:15 PM
    bp-cfe2e57a-86af-4edb-9f4c-dcc672131001 2013/10/01 03:36 PM
    bp-1735dcf6-b1ae-4ff4-a2c4-283102131001 2013/10/01 06:08 AM
    bp-68595d4e-bb53-4a36-b20e-454f92130930 2013/09/30 10:01 PM
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    bp-e099a624-8f39-4601-8b3a-4e9662130930 2013/09/30 07:03 PM
    bp-eebe660c-0084-4ac1-9ba5-679ac2130930 2013/09/30 11:01 AM
    bp-e52407b1-cb52-4b09-a9a2-85c262130926 2013/09/26 03:18 PM
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    bp-ac39256e-17fd-47e6-ab5d-3d9ea2130924 2013/09/24 06:55 PM
    bp-62282b31-122c-4b8d-8ebb-7fd472130924 2013/09/24 11:18 AM
    bp-af2f2c33-6735-484f-9167-12da92130923 2013/09/23 07:17 PM
    bp-248ae611-6081-45cc-bb55-f07082130923 2013/09/23 03:51 PM
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    bp-8f86ce0e-9f42-4fcb-8134-6a2be2130922 2013/09/22 10:02 PM
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    bp-9cbe744b-5486-47a7-ada2-adeb42130922 2013/09/22 07:42 PM
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    bp-fd328529-8f34-4708-85d1-76e1a2130922 2013/09/22 01:26 PM
    bp-2767635c-ab8e-4a64-8dba-7a38c2130921 2013/09/21 04:52 PM
    a0c028b7-e760-4c77-b15c-b5edb81bd9e4 2013/09/21 10:03 AM
    02593211-fcd6-4ddf-81a8-6176aa2751ce 2013/09/21 10:03 AM
    bp-a7e0d2c7-af52-440a-a0fe-481e32130921 2013/09/21 04:00 AM
    bp-12570d8d-226c-47f4-ac50-eb4772130920 2013/09/20 05:42 PM
    9ea4598c-d55a-4375-ba99-a4bc5dd517e7 2013/09/19 08:56 PM
    bp-dd958dbf-8c37-4294-8cec-453f22130919 2013/09/19 07:57 PM
    71e0d7a3-d8c3-458e-a63b-514c73e79c49 2013/09/19 06:29 PM
    836d0106-df31-4006-9357-c2e21130391c 2013/09/19 01:28 AM
    bp-b14d2cce-cf89-431f-9735-cbd5c2130918 2013/09/18 11:26 PM
    bp-8ce24a4c-a185-4982-8c12-bc6c12130918 2013/09/18 09:55 PM
    bc2276e7-fc3d-46da-84bb-6a308c6860bd 2013/09/18 09:15 PM
    bp-2610addf-e706-40ed-a3c0-92d002130918 2013/09/18 09:05 PM
    bp-1ae29a64-0716-458a-b116-8b0bf2130918 2013/09/18 03:37 PM
    bp-e2387a6f-a8f1-4f1b-b137-e44992130918 2013/09/18 12:10 PM
    bp-5b8e5e83-aec4-47a1-85b8-a2a522130917 2013/09/17 10:28 PM
    bp-24267528-a0e1-470d-84f3-d6cdd2130917 2013/09/17 09:01 PM
    bp-a7663144-691b-486b-9e57-aad6a2130917 2013/09/17 07:41 PM
    bp-989682c2-f300-4af9-ae92-7a0f82130917 2013/09/17 06:39 PM
    bp-e2097115-3b20-48e3-9678-93b822130917 2013/09/17 04:40 PM
    bp-f35f0253-abac-46b5-a5c5-f45322130917 2013/09/17 01:13 PM
    bp-400dc73e-46a3-4eb3-aa1f-ffc182130917 2013/09/17 09:47 AM
    bp-652fc248-31f0-4007-b824-8b1752130916 2013/09/17 12:58 AM
    bp-e3084e40-c358-4dd7-b0cd-dd5be2130916 2013/09/16 11:59 PM
    bp-e0689de4-48a4-4a23-b8f1-c3d1a2130916 2013/09/16 11:04 PM
    bp-f65137f3-1bfb-4f38-b821-cfcbc2130916 2013/09/16 09:57 PM
    bp-27379926-e93a-4e2f-87d2-d4f512130915 2013/09/15 08:03 AM
    bp-669c7014-2089-4c57-9f68-06dcd2130915 2013/09/15 06:25 AM</nowiki></pre>
    <!-- 8652349c-37c7-4730-89e9-0f293b1ae6fe 2013/09/14 09:26 PM
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    -->
    Please help!!

  • Ever since installing Firefox 29, the browser keeps crashing. How do I fix this?

    About a week ago, my browser shifted to the new version of Firefox, version 29. Ever since then, I have had repeated random crashes multiple times a day and even an occasional blue screen incident. The browser has become so unstable as to be useless. If I'm counting right, this has generated over 50 crash reports since the upgrade; here's the tags for the last five:
    <pre><nowiki>
    bp-bd0ab778-c48a-4b0f-8974-8c8df2140509 5/9/2014 2:48 PM
    bp-cc126b0d-3dc9-4803-b1cb-294a12140509 5/9/2014 9:16 AM
    bp-175b88fd-f367-440e-b55b-733b92140509 5/9/2014 9:15 AM
    bp-990c152a-f649-4621-9012-d4bbb2140509 5/9/2014 9:15 AM
    bp-a9e0b63d-4324-48d9-b271-3e44b2140509 5/9/2014 9:14 AM
    </nowiki></pre>
    I've shifted over to Chrome until this can be resolved, but I don't want to stay there because of the privacy issues.
    Modified June 20, 2014 11:13:35 AM BST by cor-el
    Please Note
    The Original Poster ''ScottRochat'' is still looking for an answer to this.
    See [https://support.mozilla.org/en-US/questions/999699#answer-588477 post] downthread.
    If you have your own problem please see my [https://support.mozilla.org/en-US/questions/999699#answer-593855 post] downthread.

    I uninstalled Firefox. On the reinstall, the .exe interrupted and crashed due to a corrupt file. At this point, it's more headache than I want to deal with. I'm leaving it uninstalled and going with Chrome (now that I've found some suitable means of dealing with the privacy issue) until Firefox comes out with Version 30.
    Sorry, guys, but v. 29 was just too horribly buggy an experience for me to want to repeat.

  • Newly updated Firefox 3.6.4 keeps crashing when opened

    I have recently updated my Firefox to the 3.6.4 version but every time that I try to open it, it loads but freezes and all I can do is close it. I've uninstalled and reinstalled but this has failed to help.
    == User Agent ==
    Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US) AppleWebKit/531.22.7 (KHTML, like Gecko) Version/4.0.5 Safari/531.22.7

    I had the same problem. Firefox just kept crashing all the time, probably because there is so much Flash content on the web.
    I updated all of my plug-ins, I increased the timeout time, neither solution did anything.
    So I downgraded to 3.6.3, and voila! Everything's back to normal. Definitely a problem with the upgrade.
    For downgrading purposes:
    http://ftp.mozilla.org/pub/mozilla.org/firefox/releases/

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    Perform the suggestions mentioned in the following articles:
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