Firefox 3.6.6 will not allow Windows 7 to log off or shut down

I have a HP DV6 laptop (32 bit) with Windows 7. Firefox 3.6.6. seems to work well but the computer became slow and unresponsive and it will not log off, shut down or restart unless in safe mode. I uninstalled FF 3.6.6. and Adobe Flash 10 and now it works fine. On my Compaq Desktop (64 bit) with Windows 7, FF 3.6.6. and Adobe Flash work just fine.
== This happened ==
Every time Firefox opened
== I upgraded to FF 3.6.6 and Adobe Flash 10 ==
== User Agent ==
Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; GTB6.5; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; OfficeLiveConnector.1.5; OfficeLivePatch.1.3; .NET4.0C)

I had same problem where Firefox 3.6.8 would not start or open. Spent many hours trying different things to fix it. Uninstall of previous version and reinstall did not make any difference. Finally, after uninstalling Firefox, I searched for Firefox folders and files on my computer, deleted and removed all Firefox folders and files - deleted anything and everything related to Firefox so that it will be as if I was going to download Firefox for the first time ever. Then, using another browser, I downloaded Firefox 3.6.8 and installed it. It could be that some Add-Ons or something else from the older version of Firefox or profile was interfering with the new one. It was easier to delete remove everything and install all over again clean than to figure out which part was causing the problem.
Keep in mind, when you delete all Firefox folders and files from your computer, you are deleting all your bookmarks and all your Add-ons. If you want to keep those bookmarks, you might want to save the URLs someplace safe to bookmark them again before deleting them. You need to re-install the Add-ons also. Upon installation, it asks if you want to import bookmarks and settings from another browser or settings you might have. I imported them from my other browser. Now, Firefox works. I also installed up-to-date Add-ons.
I hope this helps. Always keep more than one browser functioning on your computer, just in case one fails.

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This question was solved.
View Solution.

Hi,
You could try the following.
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Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

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INFO FROM LINK:
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Firefox 3.6.6 will not allow Windows 7 to log off or shut down

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