Firefox 3.6.9: Goes to sites without being asked, often just a new tab. Takes 2 "try agains" to get to a link; I have Windows XP Pro. I'm not tech-savvy :)

9/12/10: More details: Firefox 3.6.9 goes to sites without my clicking on them (Google-Analytics, Wordslife, a gossip magazine, among others.). Google-Analytics and Wordslife appear as an address on a tab only; the gossip mag. appears when I minimize another site I'm on. I get a lot of "Firefox can't connect." I click "Try again." It usually does.
I have Windows XP (Pro, I think), Norton Internet Security and Ad-Aware. I use Outlook Express and g-mail. I have an account at Yahoo mail, but I rarely use it.
Also, my husband just swtiched us to a different router, but he hasn't experienced these problems.
Copy and paste ALL the info. from Troubleshooting? Holy cow! Okay :)
I am not tech-savvy, so I hope I'm clear on the problems. Thanks for whatever help you can give!

Hello giamflo,
I would recommend disabling your Norton 360 security. Navigate to device manager and right click on the USB Mass Storage driver that has a yellow exclamation mark and select uninstall. Make sure the BlackBerry smartphone is not plugged in and restart your computer. Once back up connect your BlackBerry smartphone before opening BlackBerry Desktop Software or re enabling Norton 360. Let windows install the drivers once you connect your BlackBerry smartphone and test with My Computer to make sure it was successful.
Thank you and have a great day.
-DrP
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.
Click Solution? for posts that have solved your issue(s)!

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