FireFox 3.6 and Adobe Reader X. Reader X PDFs opened within the browser contain links, which do not work. Anyone got clues on why the links fail and how to fix?
When we rolled out ReaderX and AcrobatX we uncheck the Diaply PDF in Browser window. OK with IE, but ignored in FireFox (3.6.16). We can live with that except the PDFs have links to other URLs and clicking on them is ignored. Same PDF opened outside the browser the links work fine. FireFox with Reader 9.4.0 no problem. Reader X with IE no problem. I can fix the Display in Browser with a change to firefox.js, but have not figured out how to fix the links when the PDF is displayed within the browser.
My replies are in Bold.
Thank you for your response and message.
1. Are you seeing this problem with all kinds of PDF's or some specific kinds like secure PDF's (with doc open password or printing restrcitions), reader extended PDF's or PDF forms.
This problem is with all kind's of PDF's.
2. Are you opening a locally saved PDF by doing a drag drop in the browser or right click and open with IE/FF or directly opening a PDF hosted on the internet?
It doesn't matter. However I do it, I see this problem in Firefox, IE & Google Chrome.
3. Can you also check the version of the Reader X browser plugin? you could find it at C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroPDF.dll. Right click -> Properties -> Details
If version is 9.0.x then you could try a clean install of Reader X.
I have checked it. It's the latest plug-in (though at the moment, I have gone back to Adobe Reader 9.4.1, as I've mentioned before, because I need the reader to be working fine for my work and daily life. I am just waiting for a fix before I try Adobe Reader X again.
As I've mentioned before, I am seeing this issue ONLY on my Windows 7 Ultimate (Laptop). In the desktop's at work, with Windows XP / Vista, I don't see it. Adobe Reader is working fine, browser integration is fine, the floating tool bar works fine, the right click menu pop' up where the right click is done...I can also save PDF' from the main toolbar at the top and so on...
I really have run out of ideas.... and I am very surprised that no expert support personnel (if at all there is one) have dropped by or said anything or mentioned anything about this.
Anyway.... Cheers.
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