Firefox 3.6 and HP smart web printing

Any idea when an update to the HP smart printing will be available for Firefox 3.6É
Thanks, DavidAB

I have the exact same problem. I updated to 3.6.12 and encountered the "blank page" printing problem. I ended up re installing Firefox 3.0.19. Printing works great. Also Firefox 3.5.15 gave the same blank page printing problem. I also installed "Better privacy" and " Ghostery"at the time of updates. These programs do not run under the 3.0.19 version. Not sure if if they are related to the problem. Good luck and hope a solution to the problem comes about.

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Firefox 15 incompatible with HP Smart Web Printing 4.60 , also DigitalPersona 5.0.0.4375

Win7 64-bit
HP Officejet Pro 8500 A909g
Firefox 15.01
Firefox, during installation, reports that two of my TM-2 2100's sotware features are "incompatible with Firefox 15.01"
They are:
HP Smart Web Printing 4.60
and
DigitalPersona Extension 5.0.0.4375
Did I miss a printer update or is/will there be a patch? Thanks!

Smart Web Printing has been replaced with HP Smart Print. For more information on that, please click here. It will tell you about upgrading to Smart Print and the differences between them. It will also walk you thru uninstalling the Smart Web printing and upgrading to HP Smart Print. Smart Print only Works with Internet Explorer versions 6-9. At this time, as of today there has not been any information on if an when a version will be made available for Fire Fox. I hope this helps.
I am a former employee of HP...
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Hp smart web printing does not work on firefox. HP says this is not their problem and to contact Mozilla. Is there a plug in available?

I just bought a new hp printer. the software has a feature called HP web smart printing. The feature works on explorer but not on Firefox. HP says this is not their problem and suggested I contact Mozilla. Is an add on available and if not will one be made available.
I am using v. 3.6.13. and the printer is HP Officejet 4500.

HP smart web printing is an application that only works with IE. In spite of what HP have told you, if they want their application to work with Firefox they will need to make a version for Firefox. It is not down to Mozilla to make a version of the HP software for Firefox.

Smart web printing add-on and new versions of Firefox

Having a problem with HP smart web printing add-on with recent versions of Firefox (3.6.12 today)?
This is the way to go around it.
Locate the "C:\Program Files\HP\Digital Imaging\smart web printing " folder. In it there should be a mozilla add-on folder. Click on it. Open the "install.rdf" file with notepad. Change the content of the <em:maxVersion> tag to 3.6.* (or later version). for example you will have <em:maxVersion>3.6.*.*</em:maxVersion>. Save "install.rdf".
Then select all the files, folders in the mozilla addon folder (chrome, components, default,plugins, xre, chrome.manifest, and install.rdf) and zip them. Any name will do (my_hpwebprinting, for example). Once zipped, change its extension (zip) into xpi.
Then just slide this file (my_hpwebprinting.xpi) on the firefox icon. Wait until a firefox page opens and drop the xpi file on it.
You will then be able to use hp smart web printing with FF after restarting it.
Jacques D.

Not working i have triede 6 times now.
<?xml version="1.0"?>
<RDF xmlns="http://www.w3.org/1999/02/22-rdf-syntax-ns#"
     xmlns:em="http://www.mozilla.org/2004/em-rdf#">
<Description about="urn:mozilla:install-manifest">
    <em:id>[email protected]</em:id>
    <em:version>4.60</em:version>
    <em:targetApplication>
      
      <Description>
        <em:id>{ec8030f7-c20a-464f-9b0e-13a3a9e97384}</em:id>
        <em:minVersion>3.5.0.0</em:minVersion>
        <em:maxVersion>3.6.*</em:maxVersion>
      </Description>
    </em:targetApplication>
    
    <em:name>HP Smart Web Printing</em:name>
    <em:description>Print what you want, how you want.</em:description>
    <em:creator>hp.com</em:creator>
    <em:homepageURL>http://www.hp.com/go/smartwebprinting</em:homepageURL>
    <em:aboutURL>chrome://hpsmartwebprinting/content/about.xul</em:aboutURL>
    <em:iconURL>chrome://hpsmartwebprinting/skin/toolbar-icon-normal-24.png</em:iconURL>
    <em:targetPlatform>WINNT_x86-msvc</em:targetPlatform>
</Description>
</RDF>
Thats how it looks now.
this was how it looked the first 3 times:
<?xml version="1.0"?>
<RDF xmlns="http://www.w3.org/1999/02/22-rdf-syntax-ns#"
     xmlns:em="http://www.mozilla.org/2004/em-rdf#">
<Description about="urn:mozilla:install-manifest">
    <em:id>[email protected]</em:id>
    <em:version>4.60</em:version>
    <em:targetApplication>
      
      <Description>
        <em:id>{ec8030f7-c20a-464f-9b0e-13a3a9e97384}</em:id>
        <em:minVersion>3.5.0.0</em:minVersion>
        <em:maxVersion>3.6.*.*</em:maxVersion>
      </Description>
    </em:targetApplication>
    
    <em:name>HP Smart Web Printing</em:name>
    <em:description>Print what you want, how you want.</em:description>
    <em:creator>hp.com</em:creator>
    <em:homepageURL>http://www.hp.com/go/smartwebprinting</em:homepageURL>
    <em:aboutURL>chrome://hpsmartwebprinting/content/about.xul</em:aboutURL>
    <em:iconURL>chrome://hpsmartwebprinting/skin/toolbar-icon-normal-24.png</em:iconURL>
    <em:targetPlatform>WINNT_x86-msvc</em:targetPlatform>
</Description>
</RDF>
Neither Works

HP Smart Web Printing and Firefox

Was able to update IE8 with Smart Web Printing, but not working in Firefox. Will an update be available for Firefox?

I believe an updated version of SWP will be released that'll work with FF 3.x.x. However, there is no release date specified by HP.
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HP Smart Web Printing Breaks Firefox

HP Smart Web Printing Breaks Firefox Navigation bar.
OS: Windows 7
Browser: FireFox 3.5.6
Application: HP Smart Web Print Version 4.6
After installing it basically broke the Firefox browser bar.
Here is the FriendFeed Conversation

As far as I’m concerned this is by far the most intrusive and inconsiderate update HP has every released. Be where – if I had to guess I would say that HP is using EDS to do it’s update/releases. I only say this because as someone who worked for EDS for 14 years, I can tell you they are used to telling their end user what they must have how they are going to get it instead of the other way around. This is one of the main reasons I left EDS in 1999. So do not trust HP anymore. Always make a restore point before you apply any updates and only apply update when they apply to you and the way you use your computer. I for one am going to turn off HP update notices because I don't even want to know about an update unless I have some problem I need to solve.
System Info:
OS: Windows Vista Home Premium SP2 32 bit (all current updates applied as of 01/15/2009).
Browser: Firefox 3.5.7
Problem Area: Firefox Add-ons
Problem and Solution:
Hp Update notified me an update for HP Smart Web Printing to version 4.60 is available. Because I like to keep my computer software up to date I clicked install, what a mistake. The first thing I noticed is that the Norton Toolbar 4.0 was missing in Firefox 3.5.7. Turned out it was BROKE and/or disables although Firefox showed it as being present and enabled it was not, along with other Add-ons for Firefox.
Things I tried:
1)      Exit and restarted FF (no effect)
2)      Disable HP Smart Web Printing and Restarted Firefox (Norton Toolbar reappeared but still was not working along with other Add-ons.
Final Solution:
1)      Uninstall HP Smart Web Printing (I check delete/no to save anything)
2)      Ran System Restore and restored to the latest System Check Point which was before the 4.60 update was applied because Windows was prevented from or just didn't create an automatic restore point in order to undo the update.
3)      Uninstall HP Smart Web Printing again and again I didn't save anything (Why? I have no idea but it appeared that even though the previous version of HP Smart Web Printing should be installed it seems that the 4.60 updates are applied to it so it’s the only way I could get Firefox and the other Add-ons working right) Norton Safe Web still doesn't work right and is a 100% dysfunctional.
NOTE:
All Firefox Add-ons seems to be working except Norton Safe Web function. The green tick mark no longer show up so you have no way of know if the site is Safe or not until you click on a link in Google search so Safe Web will check it which as far as I'm concerned diminishes the protection/function 100%. The only solution may be to uninstall Firefox and reinstall it, which at this time I've not done because I am still trying to find a way around it.

HP Smart Web Printing feature, problem with IE7 and FireFox3

"HP Smart Web Printing" problem with Internet Explorer 7 and FireFox 3I have a laptop that came with: Windows Vista Home Premium, Internet Explorer 7, FireFox 1.9. Everything worked fine.
Recently I bought a "HP Photosmart C4580 All-in-One" printer that came with a free software "HP Smart Web Printing".
Smart Web Printing worked fine with FireFox 1.9 browser. I liked it very much, because with it, I could print only the portions from the web page that I want, thus saving on inks. It really does more than that.
With IE 7, Smart Web Printing was a disaster. IE 7 stopped working. Every time I closed a web browser window, IE7 would stop working and start all over again. It happened all the time.
On suggestion from Microsoft Windows help desk I "Reset IE Setting". This solved the IE 7 problem , but it also removed the Smart Web Printing feature.
Next, one day I downloaded latest version of FireFox browser "FireFox 3". Once again I lost the Smart Web Printing Feature, because it was not compatible with FireFox 3.
Now here I am with no "Smart Web Printing" feature at all.
Any suggestion how can I get "Smart Web Printing" feature back. I love the feature
Thanks

March 27th 2009 I've just downloaded HP Smart Web Print onto an HP a6500f desktop system running Vista-64. I first installed it as a limited user and I get no icon in the IE7 taskbar. I examined the manage add-ons dialog and it was installed but the toolbar configuration has no control icon for SWP icon.
Then I logged off and logged on as a privileged user and downloaded again and tried to install. This 2nd installation actually REMOVED my first installation.
So I then downloaded for a third time and installed and it finished installing but there was no SWP icon in the tool bar. I examined the Manage Add-Ons dialog and saw one in there on the left side. I transfered the inactive icon to the active side of the dialog and then I immediately had TWO SWP icons in the task bar. (*mumble grumble*). So I removed one and all is OK now as long as I use the IE7 as a privileged user.
If I go back to being a limited user (not an unreasonable thing to do is it?) I don't have an SWP icon. Trying to install SWP application again only cause it to want to remove the existing installation.
I'm not very impressed with this behavior.
Is there anything that can be done to get SWP to work for limited users?

HP Smart Web Printing only works on Explorer not Firefox 4 are you going to update this as I do not want to change back to Explorer.

I just downloaded the HP Smart Web Printing which is free for those who purchase printers. It provides ability to select and clip or print web pages. It works on Explorer but not Firefox 4. There are many such questions on forums in both HP and Firefox. I love Firefox and would hate to have to go back to Explorer.
Firefox 4 also does not appear to have "Send to OneNote" either. I used to be able to do this in Firefox 3.

SEE 72 PEOPLE WITH THE PROBLEM AND 13 NEW. LOOK ON YOUR OWN WEBSITE AND GOOGLE TO FIND THE MANY, MANY OF US WITH THIS PROBLEM.

HP Smart Web Printing 4.60 is incompatible withg Firefox 3.6.12l; what can be done, please?

My computer (desktop) runs on Windows XP2002 SP3 and Microsoft Works home edition. My new printer HP Photosmart Premium c390g-m has "smart web printing", but this feature is incompatible with my system, I am told. Can anything be done about this, please?

Talk to HP about when they're going to update that Smart Web Printing application to work with Firefox 3.6+ versions.

HP smart web printing is incompatible with firefox 4.0. What can be done to resolve this issue?

having recently upgraded to Mozilla's Firefox 4.0 it has disabled the 4.6 HP smart web printing saying it is incompatible with Firefox 4.0? Is there any way around this inconvenience of not having the ability to use this terrific HP pdct as do not have ability to print from a website using their print feature nor simply selecting print on the Firefox browser?
thank you

Anytime that there is a browser upgrade, it affects add ons functionality. If it is in the works to make it compatible, then it simply takes time for our team to create the necessary changes. But, as history has shown, the changes are never as easy as you would think, and occasionally is not compatible without a complete rewrite of the program. If it is made compatible, it will be listed when available on the Web Printing homepage.
007OHMSS
I was a support engineer for HP.
If the advice resolved the situation, please mark it as a solution. Thank you.

HP smart web printing is incompatible with Firefox 7.0.1

HP smart web printing is incompatible with Firefox 7.0.1
Product name and model number: HP PHotosmart X7280 all in one printer
OS : Windows seven 32 bit system

Anytime that there is a browser upgrade, it affects add ons functionality. If it is in the works to make it compatible, then it simply takes time for our team to create the necessary changes. But, as history has shown, the changes are never as easy as you would think, and occasionally is not compatible without a complete rewrite of the program. If it is made compatible, it will be listed when available on the Web Printing homepage.
007OHMSS
I was a support engineer for HP.
If the advice resolved the situation, please mark it as a solution. Thank you.

I'm running Firefox 3.6.23. I get the message that HP Smart Web Printing is not compatible.

I'm running Firefox 3.6.23 under Windows 7 64 bit. I want to use the HP Smart Web Printing program but under the add-ons I get the message that it is not compatible with this version. What ver. should I be running for compatibility? I saw at one time the icon on the toolbar but it went away after the next reboot. Help.
Ray
This question was solved.
View Solution.

It is listed as compatible with Internet Explorer versions 6, 7, and 8 .
Best regards,
erico
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2015 Microsoft MVP - Windows Experience Consumer

How can I get "smart Web Printing" off Firefox - since it doesn't work here??

When will HP recognize that Firefox is used by a lot of customers??

Hi,
If you don't have the Menu Bar displayed, right click just above the address bar and place a tick against Menu Bar. Now click Tools, click Add-ons,click the Extensions tab, left click Smart Web Printing once to highlight it and then click the Uninstall option. When done, restart Firefox.
Regards,
DP-K
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****Please mark Accept As Solution if it solves your problem****
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Microsoft MVP - Windows Experience

HP smart web printing with vista home premium and IE7

hello,
>my computer is HP pavillion slimline s7700n , printer AiO C4340, OS vista home premium 32 bit, IE is 7
>i just install HP smart web printing....this software work good when i am at my netzero main page (icon,clip, edit and print)
>
>i try to change browser (google chrome...found the icon...send it to IE toolbar...it work a couple of times...then died)
>
>HP/SWP icon is there on IE toolbar...clip book is there....alll clips are there....BUT editor show blank page only, so are prints.
>i can not understand why . i hope somebody can help.
>thanks

Driver_Found wrote:
I have installed Windows Vista 64-bit on a new computer (HP of course) and want to be able to use HP's "Smart Web Printing" software. I have used it quite a bit on a Windows XP machine and love it. Looking at the download page, it appears that the Smart Web Printing software is not compatible with Vista 64-bit. Is this correct? Will a new version be coming out that will be compatible?
Have you tried installing it anyways and see what happens?
Make it easier for other people to find solutions, by marking my answer with \'Accept as Solution\' if it solves your problem.
Click on the BLUE KUDOS button on the left to say "Thanks"
I am an ex-HP Employee.

HP Smart Web Printing & Firefox 3.0.1

Hi
Just started experimenting with "Green Printing" solutions. Has anyone managed to get HP Smart Web Printing working with Firefox 3.0.1?
Thanks
Gavin

I wonder if somebody from HP is monitoring this forum. It appears that hey are lacking as much responsiveness here as with their software.I just cannot believe that a multi billion company is so ...
Hello there... anybody listening?
Please hand over the code to the open source society!

Firefox 3.6 and HP smart web printing

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