Firefox 3.6 keeps crashing on opening. Can't open in safe mode, can't see crash logs. HELP please.
Firefox worked fine last night. No changes/downloads but today it keeps crashing when opening. I downloaded new 3.6 version for mac but same problem. Tried to open in safe mode by going to the terminal and typing /Applications/Firefox.app/Contents/MacOS/firefox -safe-mode but nothing happens. Tried to see my crash reports as per the mozilla (/Library/Application Support/Firefox/Crash Reports/submitted) but the folders don't exist.
Crash report reads:
Add-ons: {7b13ec3e-999a-4b70-b9cb-2617b8323822}:2.7.1.3,{972ce4c6-7e08-4474-a285-3208198ce6fd}:3.6.11
BuildID: 20101012104758
CrashTime: 1288214674
EMCheckCompatibility: true
Email:
FramePoisonBase: 00000000f0dea000
FramePoisonSize: 4096
InstallTime: 1287680805
ProductName: Firefox
ReleaseChannel: release
SecondsSinceLastCrash: 726
StartupTime: 1288214672
Theme: classic/1.0
Throttleable: 1
Vendor: Mozilla
Version: 3.6.11
This report also contains technical information about the state of the application when it crashed.
Hello,
'''Try Firefox Safe Mode''' to see if the problem goes away. [[Troubleshoot Firefox issues using Safe Mode|Firefox Safe Mode]] is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes).
'''If Firefox is open,''' you can restart in Firefox Safe Mode from the Help menu:
* Click the menu button [[Image:New Fx Menu]], click Help [[Image:Help-29]] and select ''Restart with Add-ons Disabled''.
'''If Firefox is not running,''' you can start Firefox in Safe Mode as follows:
* On Windows: Hold the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
* On Mac: Hold the '''option''' key while starting Firefox.
* On Linux: Quit Firefox, go to your Terminal and run ''firefox -safe-mode'' <br>(you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
When the Firefox Safe Mode window appears, select "Start in Safe Mode".
;[[Image:SafeMode-Fx35]]
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, theme, or hardware acceleration. Please follow the steps in the [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]] article to find the cause.
''To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
When you figure out what's causing your issues, please let us know. It might help others with the same problem.
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* [[how to clear the cache]]
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****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience -
Mavericks can only boot in safe mode
In can only boot my Imac 27' (end of 2009) in safe mode.
The problem started in Lion, when the computer suddenly froze.
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Here is a copy of the log. If anyone can help, I would be grateful !
03.05.14 11:48:37.000 syslogd[19]: Configuration Notice:
ASL Module "com.apple.appstore" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
03.05.14 11:48:37.000 syslogd[19]: Configuration Notice:
ASL Module "com.apple.authd" sharing output destination "/var/log/system.log" with ASL Module "com.apple.asl".
Output parameters from ASL Module "com.apple.asl" override any specified in ASL Module "com.apple.authd".
03.05.14 11:48:37.000 syslogd[19]: Configuration Notice:
ASL Module "com.apple.authd" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
03.05.14 11:48:37.000 syslogd[19]: Configuration Notice:
ASL Module "com.apple.bookstore" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
03.05.14 11:48:37.000 syslogd[19]: Configuration Notice:
ASL Module "com.apple.eventmonitor" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
03.05.14 11:48:37.000 syslogd[19]: Configuration Notice:
ASL Module "com.apple.install" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
03.05.14 11:48:37.000 syslogd[19]: Configuration Notice:
ASL Module "com.apple.iokit.power" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
03.05.14 11:48:37.000 syslogd[19]: Configuration Notice:
ASL Module "com.apple.mail" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
03.05.14 11:48:37.000 syslogd[19]: Configuration Notice:
ASL Module "com.apple.MessageTracer" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
03.05.14 11:48:37.000 syslogd[19]: Configuration Notice:
ASL Module "com.apple.performance" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
03.05.14 11:48:37.000 syslogd[19]: Configuration Notice:
ASL Module "com.apple.securityd" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
03.05.14 11:48:37.000 syslogd[19]: Configuration Notice:
ASL Module "com.apple.securityd" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
03.05.14 11:48:37.000 syslogd[19]: Configuration Notice:
ASL Module "com.apple.securityd" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
03.05.14 11:48:37.000 syslogd[19]: Configuration Notice:
ASL Module "com.apple.securityd" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
03.05.14 11:48:37.000 syslogd[19]: Configuration Notice:
ASL Module "com.apple.securityd" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
03.05.14 11:48:37.000 syslogd[19]: Configuration Notice:
ASL Module "com.apple.securityd" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
03.05.14 11:48:37.000 syslogd[19]: Configuration Notice:
ASL Module "com.apple.securityd" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
03.05.14 11:48:37.000 kernel[0]: Longterm timer threshold: 1000 ms
03.05.14 11:48:37.000 kernel[0]: Darwin Kernel Version 13.1.0: Thu Jan 16 19:40:37 PST 2014; root:xnu-2422.90.20~2/RELEASE_X86_64
03.05.14 11:48:37.000 kernel[0]: vm_page_bootstrap: 2015569 free pages and 65199 wired pages
03.05.14 11:48:37.000 kernel[0]: kext submap [0xffffff7f807a6000 - 0xffffff8000000000], kernel text [0xffffff8000200000 - 0xffffff80007a6000]
03.05.14 11:48:37.000 kernel[0]: zone leak detection enabled
03.05.14 11:48:37.000 kernel[0]: "vm_compressor_mode" is 4
03.05.14 11:48:37.000 kernel[0]: standard timeslicing quantum is 10000 us
03.05.14 11:48:37.000 kernel[0]: standard background quantum is 2500 us
03.05.14 11:48:37.000 kernel[0]: mig_table_max_displ = 74
03.05.14 11:48:37.000 kernel[0]: AppleACPICPU: ProcessorId=1 LocalApicId=0 Enabled
03.05.14 11:48:37.000 kernel[0]: AppleACPICPU: ProcessorId=2 LocalApicId=2 Enabled
03.05.14 11:48:37.000 kernel[0]: AppleACPICPU: ProcessorId=3 LocalApicId=4 Enabled
03.05.14 11:48:37.000 kernel[0]: AppleACPICPU: ProcessorId=4 LocalApicId=6 Enabled
03.05.14 11:48:37.000 kernel[0]: AppleACPICPU: ProcessorId=5 LocalApicId=0 Disabled
03.05.14 11:48:37.000 kernel[0]: AppleACPICPU: ProcessorId=6 LocalApicId=0 Disabled
03.05.14 11:48:37.000 kernel[0]: AppleACPICPU: ProcessorId=7 LocalApicId=0 Disabled
03.05.14 11:48:37.000 kernel[0]: AppleACPICPU: ProcessorId=8 LocalApicId=0 Disabled
03.05.14 11:48:37.000 kernel[0]: calling mpo_policy_init for TMSafetyNet
03.05.14 11:48:37.000 kernel[0]: Security policy loaded: Safety net for Time Machine (TMSafetyNet)
03.05.14 11:48:37.000 kernel[0]: calling mpo_policy_init for Sandbox
03.05.14 11:48:37.000 kernel[0]: Security policy loaded: Seatbelt sandbox policy (Sandbox)
03.05.14 11:48:37.000 kernel[0]: calling mpo_policy_init for Quarantine
03.05.14 11:48:37.000 kernel[0]: Security policy loaded: Quarantine policy (Quarantine)
03.05.14 11:48:37.000 kernel[0]: Copyright (c) 1982, 1986, 1989, 1991, 1993
03.05.14 11:48:37.000 kernel[0]: The Regents of the University of California. All rights reserved.
03.05.14 11:48:37.000 kernel[0]: MAC Framework successfully initialized
03.05.14 11:48:37.000 kernel[0]: using 16384 buffer headers and 10240 cluster IO buffer headers
03.05.14 11:48:37.000 kernel[0]: AppleKeyStore starting (BUILT: Jan 16 2014 20:19:00)
03.05.14 11:48:37.000 kernel[0]: IOAPIC: Version 0x20 Vectors 64:87
03.05.14 11:48:37.000 kernel[0]: ACPI: sleep states S3 S4 S5
03.05.14 11:48:37.000 kernel[0]: pci (build 20:00:24 Jan 16 2014), flags 0x63008, pfm64 (36 cpu) 0xf80000000, 0x80000000
03.05.14 11:48:37.000 kernel[0]: [ PCI configuration begin ]
03.05.14 11:48:37.000 kernel[0]: AppleIntelCPUPowerManagement: Turbo Ratios 1144
03.05.14 11:48:37.000 kernel[0]: AppleIntelCPUPowerManagement: (built 19:46:50 Jan 16 2014) initialization complete
03.05.14 11:48:37.000 kernel[0]: console relocated to 0xf80010000
03.05.14 11:48:37.000 kernel[0]: [ PCI configuration end, bridges 9, devices 21 ]
03.05.14 11:48:37.000 kernel[0]: [ PCI configuration begin ]
03.05.14 11:48:37.000 kernel[0]: [ PCI configuration end, bridges 10, devices 36 ]
03.05.14 11:48:37.000 kernel[0]: FireWire (OHCI) TI ID 823f built-in now active, GUID 40d32dfffe04245e; max speed s800.
03.05.14 11:48:37.000 kernel[0]: mcache: 4 CPU(s), 64 bytes CPU cache line size
03.05.14 11:48:37.000 kernel[0]: mbinit: done [96 MB total pool size, (64/32) split]
03.05.14 11:48:37.000 kernel[0]: Pthread support ABORTS when sync kernel primitives misused
03.05.14 11:48:37.000 kernel[0]: rooting via boot-uuid from /chosen: 48B4343E-ADD2-366E-8820-219D2141D0B7
03.05.14 11:48:37.000 kernel[0]: Waiting on <dict ID="0"><key>IOProviderClass</key><string ID="1">IOResources</string><key>IOResourceMatch</key><string ID="2">boot-uuid-media</string></dict>
03.05.14 11:48:37.000 kernel[0]: com.apple.AppleFSCompressionTypeZlib kmod start
03.05.14 11:48:37.000 kernel[0]: com.apple.AppleFSCompressionTypeDataless kmod start
03.05.14 11:48:37.000 kernel[0]: handoff: unsupported os...
03.05.14 11:48:37.000 kernel[0]: handoff: symbol mismatch...
03.05.14 11:48:37.000 kernel[0]: com.apple.AppleFSCompressionTypeZlib load succeeded
03.05.14 11:48:37.000 kernel[0]: com.apple.AppleFSCompressionTypeDataless load succeeded
03.05.14 11:48:37.000 kernel[0]: AppleIntelCPUPowerManagementClient: ready
03.05.14 11:48:37.000 kernel[0]: Got boot device = IOService:/AppleACPIPlatformExpert/PCI0@0/AppleACPIPCI/SATA@1F,2/AppleIntelPchS eriesAHCI/PRT0@0/IOAHCIDevice@0/AppleAHCIDiskDriver/IOAHCIBlockStorageDevice/IOB lockStorageDriver/Hitachi HDS722020ALA330 Media/IOGUIDPartitionScheme/Macintosh HD@2
03.05.14 11:48:37.000 kernel[0]: BSD root: disk0s2, major 1, minor 1
03.05.14 11:48:37.000 kernel[0]: USBMSC Identifier (non-unique): 000000009833 0x5ac 0x8403 0x9833, 2
03.05.14 11:48:37.000 kernel[0]: hfs: mounted Macintosh HD on device root_device
03.05.14 11:48:37.000 kernel[0]: ath_get_caps[4044] rx chainmask mismatch actual 3 sc_chainmak 0
03.05.14 11:48:37.000 kernel[0]: 2.296383: ath_get_caps[4019] tx chainmask mismatch actual 3 sc_chainmak 0
03.05.14 11:48:37.000 kernel[0]: 2.300580: Atheros: mac 128.2 phy 13.0 radio 12.0
03.05.14 11:48:37.000 kernel[0]: 2.300590: Use hw queue 0 for WME_AC_BE traffic
03.05.14 11:48:37.000 kernel[0]: 2.300596: Use hw queue 1 for WME_AC_BK traffic
03.05.14 11:48:37.000 kernel[0]: 2.300603: Use hw queue 2 for WME_AC_VI traffic
03.05.14 11:48:37.000 kernel[0]: 2.300609: Use hw queue 3 for WME_AC_VO traffic
03.05.14 11:48:37.000 kernel[0]: 2.300615: Use hw queue 8 for CAB traffic
03.05.14 11:48:37.000 kernel[0]: 2.300620: Use hw queue 9 for beacons
03.05.14 11:48:37.000 kernel[0]: 2.300700: wlan_vap_create : enter. devhandle=0xd4f8c6b0, opmode=IEEE80211_M_STA, flags=0x1
03.05.14 11:48:37.000 kernel[0]: 2.300743: wlan_vap_create : exit. devhandle=0xd4f8c6b0, opmode=IEEE80211_M_STA, flags=0x1.
03.05.14 11:48:37.000 kernel[0]: 2.300778: ATH tunables:
03.05.14 11:48:37.000 kernel[0]: 2.300782: pullmode[1] txringsize[ 256] txsendqsize[1024] reapmin[ 32] reapcount[ 128]
03.05.14 11:48:37.000 kernel[0]: VM Swap Subsystem is ON
03.05.14 11:48:37.000 kernel[0]: Waiting for DSMOS...
03.05.14 11:48:37.000 kernel[0]: IOBluetoothUSBDFU::probe
03.05.14 11:48:37.000 kernel[0]: IOBluetoothUSBDFU::probe ProductID - 0x8215 FirmwareVersion - 0x0207
03.05.14 11:48:37.000 kernel[0]: **** [IOBluetoothHostControllerUSBTransport][start] -- completed -- result = TRUE -- 0xb400 ****
03.05.14 11:48:10.829 com.apple.launchd[1]: *** launchd[1] has started up. ***
03.05.14 11:48:10.830 com.apple.launchd[1]: *** Shutdown logging is enabled. ***
03.05.14 11:48:37.000 kernel[0]: **** [BroadcomBluetoothHostControllerUSBTransport][start] -- Completed -- 0xb400 ****
03.05.14 11:48:37.000 kernel[0]: init
03.05.14 11:48:37.000 kernel[0]: probe
03.05.14 11:48:37.000 kernel[0]: start
03.05.14 11:48:37.000 kernel[0]: [IOBluetoothHCIController][staticBluetoothHCIControllerTransportShowsUp] -- Received Bluetooth Controller register service notification -- 0xb400
03.05.14 11:48:37.000 kernel[0]: [IOBluetoothHCIController][start] -- completed
03.05.14 11:48:37.000 kernel[0]: SMC::smcReadKeyAction ERROR: smcReadData8 failed for key LsNM (kSMCKeyNotFound)
03.05.14 11:48:37.000 kernel[0]: SMC::smcReadKeyAction ERROR LsNM kSMCKeyNotFound(0x84) fKeyHashTable=0x0
03.05.14 11:48:37.000 kernel[0]: SMC::smcGetLightshowVers ERROR: smcReadKey LsNM failed (kSMCKeyNotFound)
03.05.14 11:48:37.000 kernel[0]: SMC::smcPublishLightshowVersion ERROR: smcGetLightshowVers failed (kSMCKeyNotFound)
03.05.14 11:48:37.000 kernel[0]: SMC::smcInitHelper ERROR: smcPublishLightshowVersion failed (kSMCKeyNotFound)
03.05.14 11:48:37.000 kernel[0]: ** Device in slot: SLOT--1 **
03.05.14 11:48:37.000 kernel[0]: Previous Shutdown Cause: 3
03.05.14 11:48:37.000 kernel[0]: SMC::smcInitHelper ERROR: MMIO regMap == NULL - fall back to old SMC mode
03.05.14 11:48:37.000 kernel[0]: DSMOS has arrived
03.05.14 11:48:37.609 distnoted[66]: assertion failed: 13C64: liblaunch.dylib + 25164 [38D1AB2C-A476-385F-8EA8-7AB604CA1F89]: 0x25
03.05.14 11:48:36.114 hidd[45]: void __IOHIDPlugInLoadBundles(): Loaded 0 HID plugins
03.05.14 11:48:36.115 fseventsd[46]: event logs in /.fseventsd out of sync with volume. destroying old logs. (502 27 1097)
03.05.14 11:48:36.115 fseventsd[46]: log dir: /.fseventsd getting new uuid: 4CB3C308-0B39-4855-BD13-3F533C4457B9
03.05.14 11:48:36.117 hidd[45]: Posting 'com.apple.iokit.hid.displayStatus' notifyState=1
03.05.14 11:48:36.416 com.apple.usbmuxd[17]: usbmuxd-327.4 on Feb 12 2014 at 14:54:33, running 64 bit
03.05.14 11:48:36.633 kdc[42]: krb5_kdc_set_dbinfo: failed to create root node: /Local/Default
03.05.14 11:48:37.611 com.apple.launchd[1]: (com.apple.Kerberos.kdc[42]) Exited with code: 1
03.05.14 11:48:37.000 kernel[0]: IO80211Controller::dataLinkLayerAttachComplete(): adding AppleEFINVRAM notification
03.05.14 11:48:37.000 kernel[0]: IO80211Interface::efiNVRAMPublished():
03.05.14 11:48:37.642 kdc[78]: label: default
03.05.14 11:48:37.642 kdc[78]: dbname: od:/Local/Default
03.05.14 11:48:37.642 kdc[78]: mkey_file: /var/db/krb5kdc/m-key
03.05.14 11:48:37.642 kdc[78]: acl_file: /var/db/krb5kdc/kadmind.acl
03.05.14 11:48:38.242 com.apple.SecurityServer[24]: Session 100000 created
03.05.14 11:48:38.000 kernel[0]: [IOBluetoothHCIController::setConfigState] calling registerService
03.05.14 11:48:38.000 kernel[0]: **** [IOBluetoothHCIController][protectedBluetoothHCIControllerTransportShowsUp] -- Connected to the transport successfully -- 0x1a40 -- 0xe000 -- 0xb400 ****
03.05.14 11:48:39.540 configd[56]: en0: DHCP duplicate configured service
03.05.14 11:48:42.000 kernel[0]: AirPort: Link Down on en1. Reason 8 (Disassociated because station leaving).
03.05.14 11:48:42.130 configd[56]: en0: AUTOMATIC-V6 duplicate configured service
03.05.14 11:48:43.069 configd[56]: dhcp_arp_router: en1 SSID unavailable
03.05.14 11:48:43.078 configd[56]: setting hostname to "Macs-iMac-3.local"
03.05.14 11:48:43.092 configd[56]: network changed.
03.05.14 11:48:43.095 configd[56]: en0: DHCP duplicate configured service
03.05.14 11:48:43.095 configd[56]: en0: AUTOMATIC-V6 duplicate configured service
03.05.14 11:48:43.000 kernel[0]: flow_divert_kctl_disconnect (0): disconnecting group 1
03.05.14 11:48:43.492 mds[34]: (Normal) FMW: FMW 0 0
03.05.14 11:48:44.000 kernel[0]: hfs: mounted Video on device disk0s4
03.05.14 11:48:45.000 kernel[0]: hfs: mounted Musicas on device disk0s5
03.05.14 11:48:46.690 com.apple.SecurityServer[24]: Entering service
03.05.14 11:48:46.783 mDNSResponder[35]: mDNSResponder mDNSResponder-522.90.2 (Nov 3 2013 18:51:09) starting OSXVers 13
03.05.14 11:48:46.813 digest-service[67]: label: default
03.05.14 11:48:46.813 digest-service[67]: dbname: od:/Local/Default
03.05.14 11:48:46.813 digest-service[67]: mkey_file: /var/db/krb5kdc/m-key
03.05.14 11:48:46.814 digest-service[67]: acl_file: /var/db/krb5kdc/kadmind.acl
03.05.14 11:48:46.816 digest-service[67]: digest-request: uid=0
03.05.14 11:48:46.833 UserEventAgent[11]: Captive: CNPluginHandler en1: Inactive
03.05.14 11:48:46.835 UserEventAgent[11]: Failed to copy info dictionary for bundle /System/Library/UserEventPlugins/alfUIplugin.plugin
03.05.14 11:48:46.870 digest-service[67]: digest-request: netr probe 0
03.05.14 11:48:46.871 digest-service[67]: digest-request: init request
03.05.14 11:48:46.879 digest-service[67]: digest-request: init return domain: BUILTIN server: MACS-IMAC-3 indomain was: <NULL>
03.05.14 11:48:46.913 awacsd[59]: Starting awacsd connectivity_executables-97 (Aug 24 2013 23:49:23)
03.05.14 11:48:46.919 awacsd[59]: InnerStore CopyAllZones: no info in Dynamic Store
03.05.14 11:48:47.229 locationd[40]: NBB-Could not get UDID for stable refill timing, falling back on random
03.05.14 11:48:47.243 locationd[40]: Location icon should now be in state 'Inactive'
03.05.14 11:48:47.243 locationd[40]: locationd was started after an unclean shutdown
03.05.14 11:48:47.401 airportd[63]: airportdProcessDLILEvent: en1 attached (up)
03.05.14 11:48:47.000 kernel[0]: AtherosNewma40P2PInterface::init name <p2p0> role 1
03.05.14 11:48:47.000 kernel[0]: AtherosNewma40P2PInterface::init() <p2p> role 1
03.05.14 11:48:47.404 configd[56]: en0: DHCP duplicate configured service
03.05.14 11:48:47.404 configd[56]: en0: AUTOMATIC-V6 duplicate configured service
03.05.14 11:48:47.000 kernel[0]: 38.870836: performCountryCodeOperation: Not connected, scan in progress[0]
03.05.14 11:48:47.000 kernel[0]: 38.871785: setWOW_PARAMETERS:wowevents = 2(1)
03.05.14 11:48:47.470 mds[34]: (Warning) Server: No stores registered for metascope "kMDQueryScopeComputer"
03.05.14 11:48:47.532 loginwindow[38]: Login Window Application Started
03.05.14 11:48:47.000 kernel[0]: en1: 802.11d country code set to 'US '.
03.05.14 11:48:47.000 kernel[0]: en1: Supported channels 1 2 3 4 5 6 7 8 9 10 11 36 40 44 48 52 56 60 64 100 104 108 112 116 120 124 128 132 136 140 149 153 157 161 165
03.05.14 11:48:47.589 sandboxd[113]: ([63]) airportd(63) deny file-read-data /private/var/root/Library/Preferences/ByHost/.GlobalPreferences.506705CD-8AA9-5 340-BEA4-87BBB2A2E261.plist
03.05.14 11:48:48.103 aosnotifyd[62]: ApplePushService: Timed out making blocking call, failed to perform call via XPC connection to 'com.apple.apsd'
03.05.14 11:48:48.167 mdmclient[36]: ApplePushService: Timed out making blocking call, failed to perform call via XPC connection to 'com.apple.apsd'
03.05.14 11:48:48.530 networkd[118]: networkd.118 built Aug 24 2013 22:08:46
03.05.14 11:48:49.138 aosnotifyd[62]: ApplePushService: Timed out making blocking call, failed to perform call via XPC connection to 'com.apple.apsd'
03.05.14 11:48:49.178 mdmclient[36]: ApplePushService: Timed out making blocking call, failed to perform call via XPC connection to 'com.apple.apsd'
03.05.14 11:48:50.136 WindowServer[115]: Server is starting up
03.05.14 11:48:50.229 aosnotifyd[62]: ApplePushService: Timed out making blocking call, failed to perform call via XPC connection to 'com.apple.apsd'
03.05.14 11:48:50.262 mdmclient[36]: ApplePushService: Timed out making blocking call, failed to perform call via XPC connection to 'com.apple.apsd'
03.05.14 11:48:50.542 systemkeychain[102]: done file: /var/run/systemkeychaincheck.done
03.05.14 11:48:50.554 configd[56]: network changed: DNS*
03.05.14 11:48:50.556 configd[56]: network changed: DNS*
03.05.14 11:48:50.557 mDNSResponder[35]: D2D_IPC: Loaded
03.05.14 11:48:50.557 mDNSResponder[35]: D2DInitialize succeeded
03.05.14 11:48:50.561 mDNSResponder[35]: 4: Listening for incoming Unix Domain Socket client requests
03.05.14 11:48:50.561 mDNSResponder[35]: Adding registration domain 156425616.members.btmm.icloud.com.
03.05.14 11:48:50.568 mDNSResponder[35]: mDNS_Register_internal: ERROR!! Tried to register AuthRecord 00007FC9AB802360 Macs-iMac-3.local. (Addr) that's already in the list
03.05.14 11:48:50.568 mDNSResponder[35]: mDNS_Register_internal: ERROR!! Tried to register AuthRecord 00007FC9AB8027F0 1.0.0.127.in-addr.arpa. (PTR) that's already in the list
03.05.14 11:48:50.568 mDNSResponder[35]: mDNS_Register_internal: ERROR!! Tried to register AuthRecord 00007FC9AA81BD60 Macs-iMac-3.local. (AAAA) that's already in the list
03.05.14 11:48:50.568 mDNSResponder[35]: mDNS_Register_internal: ERROR!! Tried to register AuthRecord 00007FC9AA81C1F0 1.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.8.E.F.ip6.arpa. (PTR) that's already in the list
03.05.14 11:48:51.199 kdc[78]: KDC started
03.05.14 11:48:51.321 aosnotifyd[62]: ApplePushService: Timed out making blocking call, failed to perform call via XPC connection to 'com.apple.apsd'
03.05.14 11:48:51.362 mdmclient[36]: ApplePushService: Timed out making blocking call, failed to perform call via XPC connection to 'com.apple.apsd'
03.05.14 11:48:51.520 apsd[61]: CGSLookupServerRootPort: Failed to look up the port for "com.apple.windowserver.active" (1102)
03.05.14 11:48:51.571 awacsd[59]: Configuring lazy AWACS client: 156425616.p07.members.btmm.icloud.com.
03.05.14 11:48:52.000 kernel[0]: [BNBMouseDevice::init][80.14] init is complete
03.05.14 11:48:52.000 kernel[0]: [BNBMouseDevice::handleStart][80.14] returning 1
03.05.14 11:48:52.000 kernel[0]: [AppleMultitouchHIDEventDriver::start] entered
03.05.14 11:48:52.603 fseventsd[46]: event logs in /Volumes/Video/.fseventsd out of sync with volume. destroying old logs. (157 8 1095)
03.05.14 11:48:52.000 kernel[0]: [AppleMultitouchDevice::start] entered
03.05.14 11:48:53.586 fseventsd[46]: log dir: /Volumes/Video/.fseventsd getting new uuid: DF46AA4B-9528-407F-AD85-EAC421E431C3
03.05.14 11:48:54.638 awacsd[59]: KV HTTP 0
03.05.14 11:48:54.655 fseventsd[46]: event logs in /Volumes/Musicas/.fseventsd out of sync with volume. destroying old logs. (155 10 1095)
03.05.14 11:48:55.000 kernel[0]: hfs: mounted Recovery HD on device disk0s3
03.05.14 11:48:55.424 mds[34]: (Normal) Volume: volume:0x7f8813845200 ********** Bootstrapped Creating a default store:0 SpotLoc:(null) SpotVerLoc:(null) occlude:0 /Volumes/Recovery HD
03.05.14 11:48:56.202 fseventsd[46]: log dir: /Volumes/Musicas/.fseventsd getting new uuid: DBDC9085-505D-4A24-8508-5C15EBF36DFA
03.05.14 11:48:57.243 WindowServer[115]: Session 256 retained (2 references)
03.05.14 11:48:57.243 WindowServer[115]: Session 256 released (1 references)
03.05.14 11:48:57.280 WindowServer[115]: Session 256 retained (2 references)
03.05.14 11:48:57.282 WindowServer[115]: init_page_flip: page flip mode is on
03.05.14 11:48:57.000 kernel[0]: en1: BSSID changed to 10:9a:dd:82:5b:36
03.05.14 11:48:57.000 kernel[0]: AirPort: Link Up on en1
03.05.14 11:48:57.000 kernel[0]: 48.780691: apple80211Request[10514] Unsupported ioctl 181
03.05.14 11:48:57.000 kernel[0]: en1: BSSID changed to 10:9a:dd:82:5b:36
03.05.14 11:48:57.000 kernel[0]: AirPort: RSN handshake complete on en1
03.05.14 11:48:57.000 kernel[0]: flow_divert_kctl_disconnect (0): disconnecting group 1
03.05.14 11:48:57.927 fseventsd[46]: Logging disabled completely for device:1: /Volumes/Recovery HD
03.05.14 11:48:57.000 kernel[0]: hfs: unmount initiated on Recovery HD on device disk0s3
03.05.14 11:48:58.530 WindowServer[115]: Found 39 modes for display 0x00000000 [36, 3]
03.05.14 11:48:58.533 WindowServer[115]: Found 1 modes for display 0x00000000 [1, 0]
03.05.14 11:48:58.534 WindowServer[115]: mux_initialize: Couldn't find any matches
03.05.14 11:48:58.535 WindowServer[115]: Found 39 modes for display 0x00000000 [36, 3]
03.05.14 11:48:58.538 WindowServer[115]: Found 1 modes for display 0x00000000 [1, 0]
03.05.14 11:48:59.640 awacsd[59]: KV HTTP 0
03.05.14 11:49:00.487 configd[56]: network changed: DNS* Proxy
03.05.14 11:49:00.487 UserEventAgent[11]: Captive: [CNInfoNetworkActive:1655] en1: SSID 'Apple Network 825b35' making interface primary (protected network)
03.05.14 11:49:00.488 UserEventAgent[11]: Captive: CNPluginHandler en1: Evaluating
03.05.14 11:49:00.489 UserEventAgent[11]: Captive: en1: Probing 'Apple Network 825b35'
03.05.14 11:49:00.493 configd[56]: network changed: v4(en1!:10.0.1.5) DNS+ Proxy+ SMB
03.05.14 11:49:02.569 ntpd[135]: proto: precision = 1.000 usec
03.05.14 11:49:02.673 racoon[157]: accepted connection on vpn control socket.
03.05.14 11:49:02.811 UserEventAgent[11]: Captive: CNPluginHandler en1: Authenticated
03.05.14 11:49:03.100 apsd[61]: CGSLookupServerRootPort: Failed to look up the port for "com.apple.windowserver.active" (1102)
03.05.14 11:49:04.537 apsd[61]: Unrecognized leaf certificate
03.05.14 11:49:14.000 kernel[0]: utun_ctl_connect: creating interface utun0
03.05.14 11:49:14.375 racoon[157]: failed to bind to address fd20:c40d:6b6d:9361:945f:9bfc:6bcb:cf76[500] (Can't assign requested address).
03.05.14 11:49:14.375 racoon[157]: failed to bind to address fd20:c40d:6b6d:9361:945f:9bfc:6bcb:cf76[500]: because interface address is/was not ready (flags 2).
03.05.14 11:49:14.375 racoon[157]: failed to bind to address fd20:c40d:6b6d:9361:945f:9bfc:6bcb:cf76[4500] (Can't assign requested address).
03.05.14 11:49:14.375 racoon[157]: failed to bind to address fd20:c40d:6b6d:9361:945f:9bfc:6bcb:cf76[4500]: because interface address is/was not ready (flags 2).
03.05.14 11:49:14.376 racoon[157]: failed to bind to address fd20:c40d:6b6d:9361:945f:9bfc:6bcb:cf76[500] (Can't assign requested address).
03.05.14 11:49:14.376 racoon[157]: failed to bind to address fd20:c40d:6b6d:9361:945f:9bfc:6bcb:cf76[500]: because interface address is/was not ready (flags 2).
03.05.14 11:49:14.377 racoon[157]: failed to bind to address fd20:c40d:6b6d:9361:945f:9bfc:6bcb:cf76[4500] (Can't assign requested address).
03.05.14 11:49:14.377 racoon[157]: failed to bind to address fd20:c40d:6b6d:9361:945f:9bfc:6bcb:cf76[4500]: because interface address is/was not ready (flags 2).
03.05.14 11:49:14.378 racoon[157]: failed to bind to address fd20:c40d:6b6d:9361:945f:9bfc:6bcb:cf76[500] (Can't assign requested address).
03.05.14 11:49:14.378 configd[56]: en0: DHCP duplicate configured service
03.05.14 11:49:14.378 racoon[157]: failed to bind to address fd20:c40d:6b6d:9361:945f:9bfc:6bcb:cf76[500]: because interface address is/was not ready (flags 2).
03.05.14 11:49:14.378 configd[56]: en0: AUTOMATIC-V6 duplicate configured service
03.05.14 11:49:14.378 racoon[157]: failed to bind to address fd20:c40d:6b6d:9361:945f:9bfc:6bcb:cf76[4500] (Can't assign requested address).
03.05.14 11:49:14.378 racoon[157]: failed to bind to address fd20:c40d:6b6d:9361:945f:9bfc:6bcb:cf76[4500]: because interface address is/was not ready (flags 2).
03.05.14 11:49:14.000 kernel[0]: flow_divert_kctl_disconnect (0): disconnecting group 1
03.05.14 11:49:20.396 mDNSResponder[35]: ERROR: socket closed prematurely tcpInfo->nread = 0
03.05.14 11:49:23.596 mDNSResponder[35]: ERROR: socket closed prematurely tcpInfo->nread = 0
03.05.14 11:50:16.742 warmd[16]: [warmctl_evt_timer_bc_activation_timeout:287] BC activation bcstop timer fired!
03.05.14 11:50:16.743 warmd[16]: [___bootcachectl_filter_out_sharedio_from_history_block_invoke:2329] Unable to open i386 shared cache: 2 No such file or directory
03.05.14 11:50:51.617 apsd[61]: Failed to send activation record to service com.apple.ManagedClient.enroll
03.05.14 11:51:07.187 distnoted[172]: # distnote server agent absolute time: 177.064182367 civil time: Sat May 3 11:51:07 2014 pid: 172 uid: 502 root: no
03.05.14 11:51:24.977 mdworker[177]: (Warning) Import: import uti:com.adobe.pdf plugin:/Library/Spotlight/PDF.mdimporter uuid:7D48EF77-69AB-47DB-BBD9-D907F89C3C17 61 exceeded cpu use limits (12) after 12997 milliseconds sizing:0 - find suspect file using: sudo mdutil -t 842802
03.05.14 11:51:25.032 com.apple.SecurityServer[24]: Session 100003 created
03.05.14 11:51:25.033 com.apple.SecurityServer[24]: Session 100005 created
03.05.14 11:51:38.595 mdworker[184]: (Warning) Import: import uti:com.adobe.pdf plugin:/Library/Spotlight/PDF.mdimporter uuid:7D48EF77-69AB-47DB-BBD9-D907F89C3C17 61 exceeded cpu use limits (12) after 12980 milliseconds sizing:0 - find suspect file using: sudo mdutil -t 842802I have tried a few other tricks from the experts in the discussion boards (including removing all preference files that are non apple, remove all non apple extensions), still no way to start up the computer other than safe boot.
I would like to try and turn off bonjour, as it seems like a MDNSResponder Error. But need a green light from any of you experts.
I am posting the latest system log (on this one, I forgot to unplug the printer)
Please help !!!
May 4 20:38:05 localhost bootlog[0]: BOOT_TIME 1399246685 0
May 4 20:38:44 localhost syslogd[19]: Configuration Notice:
ASL Module "com.apple.appstore" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
May 4 20:38:44 localhost syslogd[19]: Configuration Notice:
ASL Module "com.apple.authd" sharing output destination "/var/log/system.log" with ASL Module "com.apple.asl".
Output parameters from ASL Module "com.apple.asl" override any specified in ASL Module "com.apple.authd".
May 4 20:38:44 localhost syslogd[19]: Configuration Notice:
ASL Module "com.apple.authd" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
May 4 20:38:44 localhost syslogd[19]: Configuration Notice:
ASL Module "com.apple.bookstore" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
May 4 20:38:44 localhost syslogd[19]: Configuration Notice:
ASL Module "com.apple.eventmonitor" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
May 4 20:38:44 localhost syslogd[19]: Configuration Notice:
ASL Module "com.apple.install" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
May 4 20:38:44 localhost syslogd[19]: Configuration Notice:
ASL Module "com.apple.iokit.power" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
May 4 20:38:44 localhost syslogd[19]: Configuration Notice:
ASL Module "com.apple.mail" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
May 4 20:38:44 localhost syslogd[19]: Configuration Notice:
ASL Module "com.apple.MessageTracer" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
May 4 20:38:44 localhost syslogd[19]: Configuration Notice:
ASL Module "com.apple.performance" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
May 4 20:38:44 localhost syslogd[19]: Configuration Notice:
ASL Module "com.apple.securityd" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
May 4 20:38:45 --- last message repeated 6 times ---
May 4 20:38:44 localhost kernel[0]: Longterm timer threshold: 1000 ms
May 4 20:38:44 localhost kernel[0]: Darwin Kernel Version 13.1.0: Wed Apr 2 23:52:02 PDT 2014; root:xnu-2422.92.1~2/RELEASE_X86_64
May 4 20:38:44 localhost kernel[0]: vm_page_bootstrap: 2008481 free pages and 72287 wired pages
May 4 20:38:44 localhost kernel[0]: kext submap [0xffffff7f807a5000 - 0xffffff8000000000], kernel text [0xffffff8000200000 - 0xffffff80007a5000]
May 4 20:38:44 localhost kernel[0]: zone leak detection enabled
May 4 20:38:44 localhost kernel[0]: "vm_compressor_mode" is 4
May 4 20:38:44 localhost kernel[0]: standard timeslicing quantum is 10000 us
May 4 20:38:44 localhost kernel[0]: standard background quantum is 2500 us
May 4 20:38:44 localhost kernel[0]: mig_table_max_displ = 74
May 4 20:38:44 localhost kernel[0]: AppleACPICPU: ProcessorId=1 LocalApicId=0 Enabled
May 4 20:38:44 localhost kernel[0]: AppleACPICPU: ProcessorId=2 LocalApicId=2 Enabled
May 4 20:38:44 localhost kernel[0]: AppleACPICPU: ProcessorId=3 LocalApicId=4 Enabled
May 4 20:38:44 localhost kernel[0]: AppleACPICPU: ProcessorId=4 LocalApicId=6 Enabled
May 4 20:38:44 localhost kernel[0]: AppleACPICPU: ProcessorId=5 LocalApicId=0 Disabled
May 4 20:38:44 localhost kernel[0]: AppleACPICPU: ProcessorId=6 LocalApicId=0 Disabled
May 4 20:38:44 localhost kernel[0]: AppleACPICPU: ProcessorId=7 LocalApicId=0 Disabled
May 4 20:38:44 localhost kernel[0]: AppleACPICPU: ProcessorId=8 LocalApicId=0 Disabled
May 4 20:38:44 localhost kernel[0]: calling mpo_policy_init for TMSafetyNet
May 4 20:38:44 localhost kernel[0]: Security policy loaded: Safety net for Time Machine (TMSafetyNet)
May 4 20:38:44 localhost kernel[0]: calling mpo_policy_init for Sandbox
May 4 20:38:44 localhost kernel[0]: Security policy loaded: Seatbelt sandbox policy (Sandbox)
May 4 20:38:44 localhost kernel[0]: calling mpo_policy_init for Quarantine
May 4 20:38:44 localhost kernel[0]: Security policy loaded: Quarantine policy (Quarantine)
May 4 20:38:44 localhost kernel[0]: Copyright (c) 1982, 1986, 1989, 1991, 1993
May 4 20:38:44 localhost kernel[0]: The Regents of the University of California. All rights reserved.
May 4 20:38:44 localhost kernel[0]: MAC Framework successfully initialized
May 4 20:38:44 localhost kernel[0]: using 16384 buffer headers and 10240 cluster IO buffer headers
May 4 20:38:44 localhost kernel[0]: AppleKeyStore starting (BUILT: Jan 16 2014 20:19:00)
May 4 20:38:44 localhost kernel[0]: IOAPIC: Version 0x20 Vectors 64:87
May 4 20:38:44 localhost kernel[0]: ACPI: sleep states S3 S4 S5
May 4 20:38:44 localhost kernel[0]: AppleIntelCPUPowerManagement: Turbo Ratios 1144
May 4 20:38:44 localhost kernel[0]: AppleIntelCPUPowerManagement: (built 19:46:50 Jan 16 2014) initialization complete
May 4 20:38:44 localhost kernel[0]: pci (build 20:00:24 Jan 16 2014), flags 0x63008, pfm64 (36 cpu) 0xf80000000, 0x80000000
May 4 20:38:44 localhost kernel[0]: [ PCI configuration begin ]
May 4 20:38:44 localhost kernel[0]: console relocated to 0xf80010000
May 4 20:38:44 localhost kernel[0]: [ PCI configuration end, bridges 9, devices 21 ]
May 4 20:38:44 localhost kernel[0]: [ PCI configuration begin ]
May 4 20:38:44 localhost kernel[0]: [ PCI configuration end, bridges 10, devices 36 ]
May 4 20:38:44 localhost kernel[0]: mcache: 4 CPU(s), 64 bytes CPU cache line size
May 4 20:38:44 localhost kernel[0]: mbinit: done [96 MB total pool size, (64/32) split]
May 4 20:38:44 localhost kernel[0]: Pthread support ABORTS when sync kernel primitives misused
May 4 20:38:44 localhost kernel[0]: FireWire (OHCI) TI ID 823f built-in now active, GUID 40d32dfffe04245e; max speed s800.
May 4 20:38:44 localhost kernel[0]: rooting via boot-uuid from /chosen: 48B4343E-ADD2-366E-8820-219D2141D0B7
May 4 20:38:44 localhost kernel[0]: Waiting on <dict ID="0"><key>IOProviderClass</key><string ID="1">IOResources</string><key>IOResourceMatch</key><string ID="2">boot-uuid-media</string></dict>
May 4 20:38:44 localhost kernel[0]: com.apple.AppleFSCompressionTypeZlib kmod start
May 4 20:38:44 localhost kernel[0]: com.apple.AppleFSCompressionTypeDataless kmod start
May 4 20:38:44 localhost kernel[0]: com.apple.AppleFSCompressionTypeZlib load succeeded
May 4 20:38:44 localhost kernel[0]: com.apple.AppleFSCompressionTypeDataless load succeeded
May 4 20:38:44 localhost kernel[0]: AppleIntelCPUPowerManagementClient: ready
May 4 20:38:44 localhost kernel[0]: Got boot device = IOService:/AppleACPIPlatformExpert/PCI0@0/AppleACPIPCI/SATA@1F,2/AppleIntelPchS eriesAHCI/PRT0@0/IOAHCIDevice@0/AppleAHCIDiskDriver/IOAHCIBlockStorageDevice/IOB lockStorageDriver/Hitachi HDS722020ALA330 Media/IOGUIDPartitionScheme/Macintosh HD@2
May 4 20:38:44 localhost kernel[0]: BSD root: disk0s2, major 1, minor 2
May 4 20:38:44 localhost kernel[0]: USBMSC Identifier (non-unique): 000000009833 0x5ac 0x8403 0x9833, 2
May 4 20:38:44 localhost kernel[0]: hfs: mounted Macintosh HD on device root_device
May 4 20:38:44 localhost kernel[0]: USBF: 1.518 The IOUSBFamily is having trouble enumerating a USB device that has been plugged in. It will keep retrying. (Port 3 of Hub at 0xfd140000)
May 4 20:38:44 localhost kernel[0]: ath_get_caps[4044] rx chainmask mismatch actual 3 sc_chainmak 0
May 4 20:38:44 localhost kernel[0]: 2.257313: ath_get_caps[4019] tx chainmask mismatch actual 3 sc_chainmak 0
May 4 20:38:44 localhost kernel[0]: 2.261494: Atheros: mac 128.2 phy 13.0 radio 12.0
May 4 20:38:44 localhost kernel[0]: 2.261504: Use hw queue 0 for WME_AC_BE traffic
May 4 20:38:44 localhost kernel[0]: 2.261510: Use hw queue 1 for WME_AC_BK traffic
May 4 20:38:44 localhost kernel[0]: 2.261516: Use hw queue 2 for WME_AC_VI traffic
May 4 20:38:44 localhost kernel[0]: 2.261522: Use hw queue 3 for WME_AC_VO traffic
May 4 20:38:44 localhost kernel[0]: 2.261529: Use hw queue 8 for CAB traffic
May 4 20:38:44 localhost kernel[0]: 2.261534: Use hw queue 9 for beacons
May 4 20:38:44 localhost kernel[0]: 2.261612: wlan_vap_create : enter. devhandle=0xd6b8f6b0, opmode=IEEE80211_M_STA, flags=0x1
May 4 20:38:44 localhost kernel[0]: 2.261651: wlan_vap_create : exit. devhandle=0xd6b8f6b0, opmode=IEEE80211_M_STA, flags=0x1.
May 4 20:38:44 localhost kernel[0]: 2.261688: ATH tunables:
May 4 20:38:44 localhost kernel[0]: 2.261691: pullmode[1] txringsize[ 256] txsendqsize[1024] reapmin[ 32] reapcount[ 128]
May 4 20:38:44 localhost kernel[0]: USBF: 4.521 The IOUSBFamily was not able to enumerate a device.
May 4 20:38:44 localhost kernel[0]: USBF: 5.362 The IOUSBFamily is having trouble enumerating a USB device that has been plugged in. It will keep retrying. (Port 3 of Hub at 0xfd140000)
May 4 20:38:44 localhost kernel[0]: USBF: 8.760 The IOUSBFamily was not able to enumerate a device.
May 4 20:38:44 localhost kernel[0]: USBF: 9.587 The IOUSBFamily is having trouble enumerating a USB device that has been plugged in. It will keep retrying. (Port 3 of Hub at 0xfd140000)
May 4 20:38:44 localhost kernel[0]: USBF: 10.418 The IOUSBFamily gave up enumerating a USB device after 10 retries. (Port 3 of Hub at 0xfd140000)
May 4 20:38:44 localhost kernel[0]: USBF: 10.418 The IOUSBFamily was not able to enumerate a device.
May 4 20:38:44 localhost kernel[0]: process taskgated[13] caught causing excessive wakeups. Observed wakeups rate (per sec): 1596; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 45036
May 4 20:38:44 localhost kernel[0]: VM Swap Subsystem is ON
May 4 20:38:06 localhost com.apple.launchd[1]: *** launchd[1] has started up. ***
May 4 20:38:06 localhost com.apple.launchd[1]: *** Shutdown logging is enabled. ***
May 4 20:38:32 localhost hidd[44]: void __IOHIDPlugInLoadBundles(): Loaded 0 HID plugins
May 4 20:38:36 localhost hidd[44]: Posting 'com.apple.iokit.hid.displayStatus' notifyState=1
May 4 20:38:44 localhost com.apple.SecurityServer[25]: Session 100000 created
May 4 20:38:45 localhost distnoted[65]: # distnote server daemon absolute time: 28.917725827 civil time: Sun May 4 20:38:33 2014 pid: 65 uid: 0 root: yes
May 4 20:38:46 localhost revisiond[27]: sandbox cache error 3850
May 4 20:38:46 localhost blued[57]: sandbox cache error 11: database disk image is malformed
May 4 20:38:46 localhost ReportCrash[71]: Invoking spindump for pid=13 wakeups_rate=1596 duration=29 because of excessive wakeups
May 4 20:38:47 localhost kernel[0]: IO80211Controller::dataLinkLayerAttachComplete(): adding AppleEFINVRAM notification
May 4 20:38:47 localhost kernel[0]: IO80211Interface::efiNVRAMPublished():
May 4 20:38:47 localhost spindump[73]: CGSLookupServerRootPort: Failed to look up the port for "com.apple.windowserver.active" (1102)
May 4 20:38:47 localhost spindump[73]: Unable to register Stop Spinning port: 1011
May 4 20:38:47 localhost kernel[0]: Waiting for DSMOS...
May 4 20:38:48 localhost spindump[73]: CGSLookupServerRootPort: Failed to look up the port for "com.apple.windowserver.active" (1102)
May 4 20:38:48 localhost kdc[42]: krb5_kdc_set_dbinfo: failed to create root node: /Local/Default
May 4 20:38:48 localhost com.apple.launchd[1] (com.apple.Kerberos.kdc[42]): Exited with code: 1
May 4 20:38:49 localhost kernel[0]: IOBluetoothUSBDFU::probe
May 4 20:38:49 localhost kernel[0]: IOBluetoothUSBDFU::probe ProductID - 0x8215 FirmwareVersion - 0x0207
May 4 20:38:49 localhost kernel[0]: **** [IOBluetoothHostControllerUSBTransport][start] -- completed -- result = TRUE -- 0xec00 ****
May 4 20:38:49 localhost kernel[0]: **** [BroadcomBluetoothHostControllerUSBTransport][start] -- Completed -- 0xec00 ****
May 4 20:38:49 localhost kernel[0]: init
May 4 20:38:49 localhost kernel[0]: probe
May 4 20:38:49 localhost kernel[0]: start
May 4 20:38:49 localhost kernel[0]: [IOBluetoothHCIController][staticBluetoothHCIControllerTransportShowsUp] -- Received Bluetooth Controller register service notification -- 0xec00
May 4 20:38:49 localhost kernel[0]: [IOBluetoothHCIController][start] -- completed
May 4 20:38:49 localhost kernel[0]: ** Device in slot: SLOT--1 **
May 4 20:38:49 localhost kernel[0]: SMC::smcReadKeyAction ERROR: smcReadData8 failed for key LsNM (kSMCKeyNotFound)
May 4 20:38:49 localhost kernel[0]: SMC::smcReadKeyAction ERROR LsNM kSMCKeyNotFound(0x84) fKeyHashTable=0x0
May 4 20:38:49 localhost kernel[0]: SMC::smcGetLightshowVers ERROR: smcReadKey LsNM failed (kSMCKeyNotFound)
May 4 20:38:49 localhost kernel[0]: SMC::smcPublishLightshowVersion ERROR: smcGetLightshowVers failed (kSMCKeyNotFound)
May 4 20:38:49 localhost kernel[0]: SMC::smcInitHelper ERROR: smcPublishLightshowVersion failed (kSMCKeyNotFound)
May 4 20:38:49 localhost kernel[0]: Previous Shutdown Cause: 3
May 4 20:38:49 localhost kernel[0]: SMC::smcInitHelper ERROR: MMIO regMap == NULL - fall back to old SMC mode
May 4 20:38:49 localhost kernel[0]: [IOBluetoothHCIController::setConfigState] calling registerService
May 4 20:38:49 localhost kernel[0]: **** [IOBluetoothHCIController][protectedBluetoothHCIControllerTransportShowsUp] -- Connected to the transport successfully -- 0x1240 -- 0x7800 -- 0xec00 ****
May 4 20:38:49 localhost kernel[0]: DSMOS has arrived
May 4 20:38:50 localhost com.apple.SecurityServer[25]: Entering service
May 4 20:38:51 localhost kdc[79]: label: default
May 4 20:38:51 localhost kdc[79]: dbname: od:/Local/Default
May 4 20:38:51 localhost kdc[79]: mkey_file: /var/db/krb5kdc/m-key
May 4 20:38:51 localhost kdc[79]: acl_file: /var/db/krb5kdc/kadmind.acl
May 4 20:38:52 localhost digest-service[66]: label: default
May 4 20:38:52 localhost digest-service[66]: dbname: od:/Local/Default
May 4 20:38:52 localhost digest-service[66]: mkey_file: /var/db/krb5kdc/m-key
May 4 20:38:52 localhost digest-service[66]: acl_file: /var/db/krb5kdc/kadmind.acl
May 4 20:38:52 localhost kernel[0]: AirPort: Link Down on en1. Reason 8 (Disassociated because station leaving).
May 4 20:38:52 localhost configd[55]: dhcp_arp_router: en1 SSID unavailable
May 4 20:38:52 localhost configd[55]: network changed.
May 4 20:38:53 Macs-iMac-3.local configd[55]: setting hostname to "Macs-iMac-3.local"
May 4 20:38:53 Macs-iMac-3.local digest-service[66]: digest-request: uid=0
May 4 20:38:53 Macs-iMac-3.local com.apple.usbmuxd[17]: usbmuxd-327.4 on Feb 12 2014 at 14:54:33, running 64 bit
May 4 20:38:53 Macs-iMac-3.local mDNSResponder[35]: mDNSResponder mDNSResponder-522.90.2 (Nov 3 2013 18:51:09) starting OSXVers 13
May 4 20:38:55 Macs-iMac-3 kernel[0]: hfs: mounted Video on device disk0s4
May 4 20:38:56 Macs-iMac-3.local apsd[60]: CGSLookupServerRootPort: Failed to look up the port for "com.apple.windowserver.active" (1102)
May 4 20:38:56 Macs-iMac-3.local aosnotifyd[61]: aosnotifyd has been launched
May 4 20:38:57 Macs-iMac-3.local systemkeychain[94]: done file: /var/run/systemkeychaincheck.done
May 4 20:38:57 Macs-iMac-3 kernel[0]: hfs: mounted Musicas on device disk0s5
May 4 20:38:58 Macs-iMac-3.local configd[55]: network changed: DNS*
May 4 20:38:58 --- last message repeated 1 time ---
May 4 20:38:58 Macs-iMac-3.local stackshot[21]: Timed out waiting for IOKit to finish matching.
May 4 20:38:58 Macs-iMac-3.local awacsd[58]: Starting awacsd connectivity_executables-97 (Aug 24 2013 23:49:23)
May 4 20:38:59 Macs-iMac-3.local airportd[62]: airportdProcessDLILEvent: en1 attached (up)
May 4 20:38:59 Macs-iMac-3 kernel[0]: AtherosNewma40P2PInterface::init name <p2p0> role 1
May 4 20:38:59 Macs-iMac-3 kernel[0]: AtherosNewma40P2PInterface::init() <p2p> role 1
May 4 20:38:59 Macs-iMac-3.local digest-service[66]: digest-request: netr probe 0
May 4 20:38:59 Macs-iMac-3.local digest-service[66]: digest-request: init request
May 4 20:39:00 Macs-iMac-3.local digest-service[66]: digest-request: init return domain: BUILTIN server: MACS-IMAC-3 indomain was: <NULL>
May 4 20:39:00 Macs-iMac-3.local UserEventAgent[11]: Captive: CNPluginHandler en1: Inactive
May 4 20:39:01 Macs-iMac-3.local loginwindow[38]: Login Window Application Started
May 4 20:39:01 Macs-iMac-3.local UserEventAgent[11]: Failed to copy info dictionary for bundle /System/Library/UserEventPlugins/alfUIplugin.plugin
May 4 20:39:02 Macs-iMac-3.local mDNSResponder[35]: D2D_IPC: Loaded
May 4 20:39:02 Macs-iMac-3.local mDNSResponder[35]: D2DInitialize succeeded
May 4 20:39:02 Macs-iMac-3.local mDNSResponder[35]: 4: Listening for incoming Unix Domain Socket client requests
May 4 20:39:02 Macs-iMac-3.local mDNSResponder[35]: Adding registration domain 156425616.members.btmm.icloud.com.
May 4 20:39:02 Macs-iMac-3.local kdc[79]: KDC started
May 4 20:39:02 Macs-iMac-3.local awacsd[58]: Configuring lazy AWACS client: 156425616.p07.members.btmm.icloud.com.
May 4 20:39:03 Macs-iMac-3.local networkd[124]: networkd.124 built Aug 24 2013 22:08:46
May 4 20:39:03 Macs-iMac-3.local awacsd[58]: KV HTTP 0
May 4 20:39:06 Macs-iMac-3.local apsd[60]: CGSLookupServerRootPort: Failed to look up the port for "com.apple.windowserver.active" (1102)
May 4 20:39:08 Macs-iMac-3.local mds[34]: (Warning) Server: No stores registered for metascope "kMDQueryScopeComputer"
May 4 20:39:09 Macs-iMac-3.local awacsd[58]: KV HTTP 0
May 4 20:39:09 Macs-iMac-3.local spindump[73]: CGSLookupServerRootPort: Failed to look up the port for "com.apple.windowserver.active" (1102)
May 4 20:39:10 Macs-iMac-3.local sandboxd[116] ([62]): airportd(62) deny file-read-data /private/var/root/Library/Preferences/ByHost/.GlobalPreferences.506705CD-8AA9-5 340-BEA4-87BBB2A2E261.plist
May 4 20:39:11 Macs-iMac-3 kernel[0]: flow_divert_kctl_disconnect (0): disconnecting group 1
May 4 20:39:11 Macs-iMac-3.local blued[57]: hostControllerOnline - Number of Paired devices = 5, List of Paired devices = (
"00-22-41-ce-73-b2",
"7c-d1-c3-bc-ed-9b",
"04-f1-3e-e9-76-f5",
"d4-88-90-f0-2d-96",
"90-27-e4-f2-fd-53"
May 4 20:39:12 Macs-iMac-3.local blued[57]: link key found for device: 04-f1-3e-e9-76-f5
May 4 20:39:12 Macs-iMac-3.local blued[57]: Save link key for device: 04-f1-3e-e9-76-f5
May 4 20:39:12 Macs-iMac-3.local blued[57]: link key found for device: 7c-d1-c3-bc-ed-9b
May 4 20:39:12 Macs-iMac-3.local blued[57]: Save link key for device: 7c-d1-c3-bc-ed-9b
May 4 20:39:13 Macs-iMac-3 kernel[0]: [BNBMouseDevice::init][80.14] init is complete
May 4 20:39:13 Macs-iMac-3 kernel[0]: [BNBMouseDevice::handleStart][80.14] returning 1
May 4 20:39:13 Macs-iMac-3 kernel[0]: [AppleMultitouchHIDEventDriver::start] entered
May 4 20:39:13 Macs-iMac-3 kernel[0]: [AppleMultitouchDevice::start] entered
May 4 20:39:14 Macs-iMac-3.local blued[57]: [setFeatureWithReportID] Could not set report
May 4 20:39:19 Macs-iMac-3.local awacsd[58]: KV HTTP 0
May 4 20:39:21 Macs-iMac-3 kernel[0]: 76.792776: setWOW_PARAMETERS:wowevents = 2(1)
May 4 20:39:21 Macs-iMac-3.local WindowServer[118]: Server is starting up
May 4 20:39:22 Macs-iMac-3 kernel[0]: 77.481213: performCountryCodeOperation: Not connected, scan in progress[0]
May 4 20:39:22 Macs-iMac-3.local locationd[40]: Incorrect NSStringEncoding value 0x8000100 detected. Assuming NSASCIIStringEncoding. Will stop this compatiblity mapping behavior in the near future.
May 4 20:39:22 Macs-iMac-3.local locationd[40]: NBB-Could not get UDID for stable refill timing, falling back on random
May 4 20:39:22 Macs-iMac-3 kernel[0]: en1: 802.11d country code set to 'US '.
May 4 20:39:22 Macs-iMac-3 kernel[0]: en1: Supported channels 1 2 3 4 5 6 7 8 9 10 11 36 40 44 48 52 56 60 64 100 104 108 112 116 120 124 128 132 136 140 149 153 157 161 165
May 4 20:39:22 Macs-iMac-3.local mds[34]: (Normal) FMW: FMW 0 0
May 4 20:39:23 Macs-iMac-3.local locationd[40]: Location icon should now be in state 'Inactive'
May 4 20:39:24 Macs-iMac-3.local mDNSResponder[35]: mDNS_Register_internal: ERROR!! Tried to register AuthRecord 00007FE4FA01AD60 Macs-iMac-3.local. (Addr) that's already in the list
May 4 20:39:24 Macs-iMac-3.local mDNSResponder[35]: mDNS_Register_internal: ERROR!! Tried to register AuthRecord 00007FE4FA01B1F0 1.0.0.127.in-addr.arpa. (PTR) that's already in the list
May 4 20:39:24 Macs-iMac-3.local mDNSResponder[35]: mDNS_Register_internal: ERROR!! Tried to register AuthRecord 00007FE4FB801B60 Macs-iMac-3.local. (AAAA) that's already in the list
May 4 20:39:24 Macs-iMac-3.local mDNSResponder[35]: mDNS_Register_internal: ERROR!! Tried to register AuthRecord 00007FE4FB801FF0 1.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.8.E.F.ip6.arpa. (PTR) that's already in the list
May 4 20:39:27 Macs-iMac-3 kernel[0]: en1: BSSID changed to 10:9a:dd:82:5b:36
May 4 20:39:27 Macs-iMac-3 kernel[0]: AirPort: Link Up on en1
May 4 20:39:27 Macs-iMac-3 kernel[0]: 83.354881: apple80211Request[10514] Unsupported ioctl 181
May 4 20:39:27 Macs-iMac-3 kernel[0]: en1: BSSID changed to 10:9a:dd:82:5b:36
May 4 20:39:27 Macs-iMac-3 kernel[0]: AirPort: RSN handshake complete on en1
May 4 20:39:28 Macs-iMac-3.local WindowServer[118]: Session 256 retained (2 references)
May 4 20:39:28 Macs-iMac-3.local WindowServer[118]: Session 256 released (1 references)
May 4 20:39:28 Macs-iMac-3.local WindowServer[118]: Session 256 retained (2 references)
May 4 20:39:28 Macs-iMac-3.local WindowServer[118]: init_page_flip: page flip mode is on
May 4 20:39:28 Macs-iMac-3 kernel[0]: flow_divert_kctl_disconnect (0): disconnecting group 1
May 4 20:39:29 Macs-iMac-3.local WindowServer[118]: Found 39 modes for display 0x00000000 [36, 3]
May 4 20:39:29 Macs-iMac-3.local WindowServer[118]: Found 1 modes for display 0x00000000 [1, 0]
May 4 20:39:29 Macs-iMac-3.local WindowServer[118]: mux_initialize: Couldn't find any matches
May 4 20:39:29 Macs-iMac-3.local WindowServer[118]: Found 39 modes for display 0x00000000 [36, 3]
May 4 20:39:29 Macs-iMac-3.local WindowServer[118]: Found 1 modes for display 0x00000000 [1, 0]
May 4 20:39:30 Macs-iMac-3.local configd[55]: network changed: DNS* Proxy
May 4 20:39:30 Macs-iMac-3.local UserEventAgent[11]: Captive: [CNInfoNetworkActive:1655] en1: SSID 'Apple Network 825b35' making interface primary (protected network)
May 4 20:39:30 Macs-iMac-3.local UserEventAgent[11]: Captive: CNPluginHandler en1: Evaluating
May 4 20:39:30 Macs-iMac-3.local UserEventAgent[11]: Captive: en1: Probing 'Apple Network 825b35'
May 4 20:39:30 Macs-iMac-3.local configd[55]: network changed: v4(en1!:10.0.1.5) DNS+ Proxy+ SMB
May 4 20:39:31 Macs-iMac-3.local racoon[146]: accepted connection on vpn control socket.
May 4 20:39:32 Macs-iMac-3.local ntpd[132]: proto: precision = 1.000 usec
May 4 20:39:32 Macs-iMac-3.local UserEventAgent[11]: Captive: CNPluginHandler en1: Authenticated
May 4 20:39:33 Macs-iMac-3.local apsd[60]: Unrecognized leaf certificate
May 4 20:39:35 Macs-iMac-3.local mds_stores[129]: (/private/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/T)(Error) IndexCI in void _indexEmergencyUnmap(void *):live.1. marking invalid
May 4 20:39:43 --- last message repeated 1 time ---
May 4 20:39:43 Macs-iMac-3 kernel[0]: utun_ctl_connect: creating interface utun0
May 4 20:39:43 Macs-iMac-3.local racoon[146]: failed to bind to address fd20:c40d:6b6d:9361:80a:aacb:6d80:2d86[500] (Can't assign requested address).
May 4 20:39:43 Macs-iMac-3.local racoon[146]: failed to bind to address fd20:c40d:6b6d:9361:80a:aacb:6d80:2d86[500]: because interface address is/was not ready (flags 2).
May 4 20:39:43 Macs-iMac-3.local racoon[146]: failed to bind to address fd20:c40d:6b6d:9361:80a:aacb:6d80:2d86[4500] (Can't assign requested address).
May 4 20:39:43 Macs-iMac-3.local racoon[146]: failed to bind to address fd20:c40d:6b6d:9361:80a:aacb:6d80:2d86[4500]: because interface address is/was not ready (flags 2).
May 4 20:39:43 Macs-iMac-3.local racoon[146]: failed to bind to address fd20:c40d:6b6d:9361:80a:aacb:6d80:2d86[500] (Can't assign requested address).
May 4 20:39:43 Macs-iMac-3.local racoon[146]: failed to bind to address fd20:c40d:6b6d:9361:80a:aacb:6d80:2d86[500]: because interface address is/was not ready (flags 2).
May 4 20:39:43 Macs-iMac-3.local racoon[146]: failed to bind to address fd20:c40d:6b6d:9361:80a:aacb:6d80:2d86[4500] (Can't assign requested address).
May 4 20:39:43 Macs-iMac-3.local racoon[146]: failed to bind to address fd20:c40d:6b6d:9361:80a:aacb:6d80:2d86[4500]: because interface address is/was not ready (flags 2).
May 4 20:39:43 Macs-iMac-3.local racoon[146]: failed to bind to address fd20:c40d:6b6d:9361:80a:aacb:6d80:2d86[500] (Can't assign requested address).
May 4 20:39:43 Macs-iMac-3.local racoon[146]: failed to bind to address fd20:c40d:6b6d:9361:80a:aacb:6d80:2d86[500]: because interface address is/was not ready (flags 2).
May 4 20:39:43 Macs-iMac-3.local racoon[146]: failed to bind to address fd20:c40d:6b6d:9361:80a:aacb:6d80:2d86[4500] (Can't assign requested address).
May 4 20:39:43 Macs-iMac-3.local racoon[146]: failed to bind to address fd20:c40d:6b6d:9361:80a:aacb:6d80:2d86[4500]: because interface address is/was not ready (flags 2).
May 4 20:39:43 Macs-iMac-3 kernel[0]: flow_divert_kctl_disconnect (0): disconnecting group 1
May 4 20:40:25 Macs-iMac-3.local warmd[16]: [warmctl_evt_timer_bc_activation_timeout:287] BC activation bcstop timer fired!
May 4 20:40:25 Macs-iMac-3.local warmd[16]: [___bootcachectl_filter_out_sharedio_from_history_block_invoke:2329] Unable to open i386 shared cache: 2 No such file or directory
May 4 20:40:31 Macs-iMac-3 kernel[0]: considerRebuildOfPrelinkedKernel com.apple.kext.OSvKernDSPLib triggered rebuild
May 4 20:40:42 Macs-iMac-3.local com.apple.kextcache[154]: kext com.jmicron.JMicronATA 101069000 is in exception list, allowing to load
May 4 20:40:49 Macs-iMac-3.local com.apple.kextcache[154]: kext com.ATTO.driver.ATTOExpressSASRAID 307029000 is in exception list, allowing to load
May 4 20:40:49 Macs-iMac-3.local com.apple.kextcache[154]: kext com.ATTO.driver.ATTOExpressSASHBA3 100059000 is in exception list, allowing to load
May 4 20:40:49 Macs-iMac-3.local com.apple.kextcache[154]: kext com.ATTO.driver.ATTOExpressSASHBA 200009000 is in exception list, allowing to load
May 4 20:40:49 Macs-iMac-3.local com.apple.kextcache[154]: kext com.ATTO.driver.ATTOExpressPCIUl4 404029000 is in exception list, allowing to load
May 4 20:40:49 Macs-iMac-3.local com.apple.kextcache[154]: kext com.ATTO.driver.ATTOCelerityFC 304089000 is in exception list, allowing to load
May 4 20:40:55 Macs-iMac-3.local com.apple.kextcache[154]: kext com.Accusys.driver.Acxxx 300029000 is in exception list, allowing to load
May 4 20:41:16 Macs-iMac-3.local com.apple.kextcache[154]: Created prelinked kernel /System/Library/Caches/com.apple.kext.caches/Startup/kernelcache.
May 4 20:42:17 Macs-iMac-3.local distnoted[161]: # distnote server agent absolute time: 252.755084619 civil time: Sun May 4 20:42:17 2014 pid: 161 uid: 502 root: no
May 4 20:42:18 Macs-iMac-3.local mdworker[157]: sandbox cache error 3850
May 4 20:42:37 Macs-iMac-3.local distnoted[169]: # distnote server agent absolute time: 272.385323107 civil time: Sun May 4 20:42:37 2014 pid: 169 uid: 89 root: no
May 4 20:42:38 Macs-iMac-3.local com.apple.SecurityServer[25]: Session 100005 created
May 4 20:42:38 Macs-iMac-3.local com.apple.SecurityServer[25]: Session 100004 created
May 4 20:42:50 Macs-iMac-3.local mds[34]: (Normal) Volume: volume:0x7faf09848800 ********** Bootstrapped Creating a default store:0 SpotLoc:(null) SpotVerLoc:(null) occlude:0 /Volumes/firmwaresyncd.vXiC4Y
May 4 20:45:38 localhost bootlog[0]: BOOT_TIME 1399247138 0 -
IMac mid 2010 21.5' can only run in safe mode
My iMac (mid 2010) cannot reboot recently. It can only be boot in safe mode by pressing 'shift' when turning on. If boot normally, it will stuck on the grey apple logo screen. I tried re-install os, clean os installation, restore os using Time Machine etc, but none of these works.
If I turn off the computer for a whole night, it will then turn on the next morning. But, after a few minutes of watching video in YouTube, the screen gets frozen and I have to restart it manually, then only safe boot can work ... Now, even if I don't touch it for 24 hours, it can't start normally but safe boot.
I run the 'apple hardware test' by pressing D when reboot, the AHT did not detect any hardware problem. But I guess there is hardware problem with the logic board or graphic card.
The operation system is 10.9.4. I restored it to 10.9.2 using Time Machine, but the same symptom.1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can read it yourself without disclosing the contents to me or anyone else.
You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
You may not be able to understand the script yourself. But variations of the script have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message.
Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
4. Here's a summary of what you need to do, if you choose to proceed:
☞ Copy a line of text in this window to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
5. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts SerialATA 4 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports ' com.clark.\* \*dropbox \*GoogleDr\* \*k.AutoCAD\* \*k.Maya\* vidinst\* ' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 "` route -n get default|awk '/e:/{print $2}' `" 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB com.apple.AirPortBaseStationAgent 464843899 51 5120 files );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^\([0-9]+\) /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n-\t%s\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("%s (UID %s) is using %s '${p[$2]}'",$0,u,q);} ';};s=(' /^ *$|CSConfigDot/d;s/^ */ /;s/[-0-9A-Fa-f]{22,}/UUID/g;s/(ochat)\.[^.]+(\..+)/\1\2/;/Shared/!s/\/Users\/[^/]+/~/g ' ' s/^ +//;/de: S|[nst]:/p;' ' {sub(/^ +/,"")};/er:/;/y:/&&$2<'${p[10]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: [^EO]|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[11]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Genesy|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' $0&&!/ / { n++;print;} END { if(n<200) print "com.apple.";} ' ' $3~/[0-9]:[0-9]{2}$/ { gsub(/:[0-9:a-f]{14}/,"");} { print|"tail -n'${p[12]}'";} ' ' NR==2&&$4<='${p[13]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}') print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR!=2{next}'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p' '/\.kext\/(Contents\/)?Info\.plist$/p' 's/^.{52}(.+) <.+/\1/p' ' /Launch[AD].+\.plist$/ { n++;print;} END { print "'${p[41]}'";if(n<200) print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&!/0x|\.[0-9]+$|com\.apple\.launchctl\.(Aqua|Background|System)$|'${p[41]}'/ { print $3;} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:[^:]+//p ' '/^root$/p' ' !/\/Contents\/.+\/Contents|Applic|Autom|Frameworks/&&/Lib.+\/Info.plist$/ { n++;print;} END { if(n<1100) print "/System/";} ' '/^\/usr\/lib\/.+dylib$/p' ' /Temp|emac/{next};/(etc|Preferences|Launch[AD].+)\// { sub(".(/private)?","");n++;print;} END { print "'${p[41]}'.plist\t'${p[42]}'";if(n<500) print "Launch";} ' ' /\/(Contents\/.+\/Contents|Frameworks)\/|\.wdgt\/.+\.([bw]|plu)/d;p;' 's/\/(Contents\/)?Info.plist$//;p' ' { gsub("^| |\n","\\|\\|kMDItem'${p[35]}'=");sub("^...."," ") };1 ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[43]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/{next};/%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|BKAg|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/ )||(/v6:/&&$2!~/A/ ) ' ' $1~"lR"&&$2<='${p[25]}';$1~"li"&&$3!~"wpa2";' ' BEGIN { FS=":";p="uniq -c|sed -E '"'s/ +\\([0-9]+\\)\\(.+\\)/\\\2 x\\\1/;s/x1$//'"'";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]$1|p;b=b$1;} END { close(p);if(b) print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 27 14`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n [N/A]";"file -b "F|getline T;if(T!~/^(AS.+ (En.+ )?text$|(Bo|PO).+ sh.+ text ex)/) F=F" ("T")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n ...and %s more line(s)\n",l-L);} ' ' s/^ ?n...://p;s/^ ?p...:/-'$'\t''/p;' 's/0/Off/p' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' / / { print "'"${p[28]}"'";exit;};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9;} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?Info\.plist$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ /V/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' ' /^find: /d;p;' "`S0 44 45`" ' BEGIN{FS="= "} /Path/{print $2} ' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps sudo\ crontab sudo\ iotop top pkgutil 'PlistBuddy 2>&1 -c "Print' whoami cksum kextstat launchctl sudo\ launchctl crontab 'sudo defaults read' stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' defaults\ read scutil sudo\ dtrace sudo\ profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil sudo\ lsof test osascript\ -e );c2=(com.apple.loginwindow\ LoginHook '" /L*/P*/loginw*' "'tell app \"System Events\" to get properties of login items'|tr \, \\\n" 'L*/Ca*/com.ap*.Saf*/E*/* -d 1 -name In*t -exec '"${c1[14]}"' :CFBundleDisplayName" {} \;|sort|uniq' '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \)' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' :${p[35]}\" :Label\" '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$Message' -k Sender kernel -k Message Req 'bad |Beac|caug|dead[^bl]|FAIL|fail|GPU |hfs: Ru|inval|jnl:|last value [1-9]|n Cause: -|NVDA\(|pagin|proc: t|Roamed|rror|ssert|Thrott|tim(ed? ?|ing )o|WARN' -k Message Rne 'Goog|ksadm|SMC:| VALI|xpma' -o -k Sender fseventsd -k Message Req 'SL' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cgh] ! -name *ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true \) -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '-L {/{S*/,},}L*/Lau* -type f' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,E}* {/,}L*/{A*d,Ca*/*/Ex,Co{mpon,reM},Ex,Inter,iTu*/*P,Keyb,Mail/B,Pr*P,Qu*T,Scripti,Sec,Servi,Spo,Widg}* -path \\*s/Resources -prune -o -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto,{cron,fs}tab,hosts,{[lp],sy}*.conf,pam.d/*,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t /S*/L*/Lau*/*t .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers\ "${p[N5]}" -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' '+c0 -i4TCP:0-1023' com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' "+c0 -l|awk '{print(\$1,\$3)}'|sort|uniq -c|sort -n|tail -1|awk '{print(\$2,\$3,\$1)}'" );N1=${#c2[@]};for j in {0..9};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents launchd Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching SATA Descriptors );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};';done;A7(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0(){ [[ "$v" ]]&&echo "$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "$s"<<<"$v"`&&C1 1 $1;};for i in 1 2;do for j in 0 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;D20 0 $((N1+1)) 2;D10 0 $N1 1;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 50;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 14 12 14;D22 6 36 13 15;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D22 35 49 61 51;D22 11 17 17 20;for i in 0 1;do D22 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A2 19 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;A2 4 20 21;B7 6;B2 9;A4 14 7 52 9;B2 10;B6 9 10 4;C3 25;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;D13 24 24 32 31;D13 25 37 32 33;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D13 21 0 32 19;D13 10 42 32 40;D22 29 35 46 39;};D23 14 1 62 42;D12 34 43 53 44;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 26 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D23 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 20 42 32 41;D13 37 2 48 43;D13 4 5 32 1;D13 4 3 60 5;D12 26 48 49 49;B3 4 22 57;A1 26 46 56;B7 22;B3 0 0 58;C3 47;D22 4 4 50 0;D23 22 9 37 7;A7;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
8. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
exec bash
and press return. Then paste the script again.
10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
[Process completed]
to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report what happened. No harm will be done.
12. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
14. This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed. -
Firefox 18.0.1 consuming excessive CPU--both in Standard and Safe Mode--when accessing Gmail
Firefox 18.0.1 consumes excessive CPU--both in Standard and Safe Modes--when accessing Gmail (in Standard Mode). CPU consumption averages around 56% on my dual-CPU, Windows 7 desktop.
The only way to stop this from happening it to open Gmail in "HTML" mode. When I open Gmail in Standard mode, a "Loading..." status shows at the top of the page. After about 30 seconds, a error window pops-up within the Gmail page saying that there is a performance problem and provides the option to load Gmail in a limited, "HTML" mode. Clicking the HTML Mode link solves the issue. I've been using Firefox for years and have never seen this issue until now.try this link
*https://support.mozilla.org/en-US/kb/firefox-uses-too-many-cpu-resources-how-fix -
What can I do in Safe Mode to fix boot problem?
MY MBP is giving me the "NOT" sign on start-up. This comes after initially displaying the Apple logo.
This MBP had a new logic board installed by Apple just two weeks ago -- and I know I can take it back but I'd like to fix this myself.
Here's what's happening.
BTW -- I put in a different hard drive after getting the MBP back. It has worked fine for several days.
Don't know if these points are relevant, but:
1. First thing I noticed today is that neither of the USB ports would read a flash drive. The port would, however, work mouse and keyboard.
2. The initial non-boot episode took place when I had external hard drives daisy-chained in via Firewire. But, again, this had worked previously, as recent as this morning.
This may be significant:
3. The last tasks performed on the MBP were -- for the first time -- to edit video in FCE, make DVD in iDVD, burn IMG file.
4. I have connect this MBP as a target FW drive to another MBP and run "disk verify" and "disk repair" in Disk Utility. It says the drive and permissions are okay.
5. I have booted to a copy of Disk Warrior (latest version, version 4, I believe) and rebuilt directories and files along with verify/repair permissions (everything DW will do). And when re-starting, it still won't boot.
6. When I boot off Snow Leopard DVD and run Disk Utility…"verify disk" says "the volume appears to be ok"….when I "repair disk" it reports "Volume repair complete." and "Updating boot partitions for the volume as required."
7. I'm able to boot in SAFE MODE, but when I try to restart in normal mode, it won't boot (so nothing was automatically fixed)
What can I do in safe mode to address my problem?
Thanks,
TDLinc:
Thanks for your thorough and detailed help. Unfortunately, I'm a poor partner in this project.
Searching "BOOT_TIME" in "All Messages" produced the following:
7/2/12 2:05:42 PM bootlog[42] BOOT_TIME: 1341252333 0
7/2/12 2:10:17 PM bootlog[42] BOOT_TIME: 1341252609 0
7/3/12 10:33:56 AM bootlog[41] BOOT_TIME: 1341326028 0
7/3/12 2:34:01 PM bootlog[41] BOOT_TIME: 1341340431 0
7/3/12 7:34:52 PM bootlog[41] BOOT_TIME: 1341358484 0
7/4/12 4:18:42 AM bootlog[41] BOOT_TIME: 1341389911 0
7/4/12 11:20:15 AM bootlog[41] BOOT_TIME: 1341415206 0
7/4/12 11:41:58 AM bootlog[41] BOOT_TIME: 1341416510 0
7/5/12 8:55:38 AM bootlog[43] BOOT_TIME: 1341492928 0
7/5/12 9:01:22 AM bootlog[41] BOOT_TIME: 1341493271 0
7/5/12 9:11:21 AM bootlog[43] BOOT_TIME: 1341493870 0
7/5/12 9:00:19 PM bootlog[38] BOOT_TIME: 1341536357 0
7/5/12 9:18:41 PM bootlog[38] BOOT_TIME: 1341537462 0
7/6/12 6:00:30 AM bootlog[38] BOOT_TIME: 1341568771 0
When I try to do "System Diagnostic Reports" nothing opens. Right above it on the menu, however, are "Diagnostic Usage Messages" .... which are quite lengthy:
7/5/12 8:55:52 AM airportd[79] [most time: (2.753687) _scan] trace: <CFArray 0x101200630 [0x1005f7ee0]>{type = immutable, count = 12, values = (
0 : <CFString 0x10003ccd0 [0x1005f7ee0]>{contents = "pref_netwk_AJ"}
1 : <CFString 0x10003cb90 [0x1005f7ee0]>{contents = "scan non-DFS channels"}
2 : <CFString 0x101205f30 [0x1005f7ee0]>{contents = "(0.955868) _scan"}
3 : <CFString 0x1012006c0 [0x1005f7ee0]>{contents = "(0.000001) _lookup"}
4 : <CFString 0x10003cbf0 [0x1005f7ee0]>{contents = "scan DFS channels"}
5 : <CFString 0x10100af20 [0x1005f7ee0]>{contents = "(1.884684) _scan"}
6 : <CFString 0x1010042e0 [0x1005f7ee0]>{contents = "(0.000000) _lookup"}
7 : <CFString 0x10003cc10 [0x1005f7ee0]>{contents = "scan all channels"}
8 : <CFString 0x101209650 [0x1005f7ee0]>{contents = "(2.753687) _scan"}
9 : <CFString 0x1012069d0 [0x1005f7ee0]>{contents = "(0.000010) _lookup"}
10 : <CFString 0x101014f20 [0x1005f7ee0]>{contents = "(0.022895) _keychain"}
11 : <CFString 0x10122a310 [0x1005f7ee0]>{contents = "(0.549176) _association"}
com.apple.message.domain: com.apple.airport.autojoin.summary
com.apple.message.signature: AutoJoinSuccess
com.apple.message.result: success
com.apple.message.value: 6.180804
com.apple.message.value2: 3.000000
com.apple.message.value3: 1.000000
com.apple.message.uuid: 23DA91E9-04B0-4025-B74A-552331A20578
7/5/12 8:55:52 AM airportd[79] [most time: (2.753687) _scan] trace: <CFArray 0x101200630 [0x1005f7ee0]>{type = immutable, count = 12, values = (
0 : <CFString 0x10003ccd0 [0x1005f7ee0]>{contents = "pref_netwk_AJ"}
1 : <CFString 0x10003cb90 [0x1005f7ee0]>{contents = "scan non-DFS channels"}
2 : <CFString 0x101205f30 [0x1005f7ee0]>{contents = "(0.955868) _scan"}
3 : <CFString 0x1012006c0 [0x1005f7ee0]>{contents = "(0.000001) _lookup"}
4 : <CFString 0x10003cbf0 [0x1005f7ee0]>{contents = "scan DFS channels"}
5 : <CFString 0x10100af20 [0x1005f7ee0]>{contents = "(1.884684) _scan"}
6 : <CFString 0x1010042e0 [0x1005f7ee0]>{contents = "(0.000000) _lookup"}
7 : <CFString 0x10003cc10 [0x1005f7ee0]>{contents = "scan all channels"}
8 : <CFString 0x101209650 [0x1005f7ee0]>{contents = "(2.753687) _scan"}
9 : <CFString 0x1012069d0 [0x1005f7ee0]>{contents = "(0.000010) _lookup"}
10 : <CFString 0x101014f20 [0x1005f7ee0]>{contents = "(0.022895) _keychain"}
11 : <CFString 0x10122a310 [0x1005f7ee0]>{contents = "(0.549176) _association"}
com.apple.message.domain: com.apple.airport.autojoin.summary
com.apple.message.signature: AutoJoinSuccess
com.apple.message.result: success
com.apple.message.value: 6.180804
com.apple.message.value2: 3.000000
com.apple.message.value3: 1.000000
com.apple.message.uuid: 23DA91E9-04B0-4025-B74A-552331A20578
7/5/12 9:11:34 AM airportd[79] [most time: (2.720380) _scan] trace: <CFArray 0x1013040f0 [0x1005f7ee0]>{type = immutable, count = 12, values = (
0 : <CFString 0x10003ccd0 [0x1005f7ee0]>{contents = "pref_netwk_AJ"}
1 : <CFString 0x10003cb90 [0x1005f7ee0]>{contents = "scan non-DFS channels"}
2 : <CFString 0x1010044e0 [0x1005f7ee0]>{contents = "(0.973924) _scan"}
3 : <CFString 0x10100c640 [0x1005f7ee0]>{contents = "(0.000000) _lookup"}
4 : <CFString 0x10003cbf0 [0x1005f7ee0]>{contents = "scan DFS channels"}
5 : <CFString 0x101300630 [0x1005f7ee0]>{contents = "(1.888195) _scan"}
6 : <CFString 0x10130a3a0 [0x1005f7ee0]>{contents = "(0.000001) _lookup"}
7 : <CFString 0x10003cc10 [0x1005f7ee0]>{contents = "scan all channels"}
8 : <CFString 0x1010151e0 [0x1005f7ee0]>{contents = "(2.720380) _scan"}
9 : <CFString 0x101010ea0 [0x1005f7ee0]>{contents = "(0.000010) _lookup"}
10 : <CFString 0x1013064f0 [0x1005f7ee0]>{contents = "(0.023988) _keychain"}
11 : <CFString 0x101304bf0 [0x1005f7ee0]>{contents = "(0.445394) _association"}
com.apple.message.domain: com.apple.airport.autojoin.summary
com.apple.message.signature: AutoJoinSuccess
com.apple.message.result: success
com.apple.message.value: 6.080535
com.apple.message.value2: 3.000000
com.apple.message.value3: 1.000000
com.apple.message.uuid: E3FB8E32-8281-44D4-B072-0DF5C83C7834
Does this mean anything? Next step? I'm desparate.
Thanks again.
TD -
My Macbook Pro froze up while using imovie. It was completely frozen and would not respond to anything. I powered down and booted up in safe mode. That worked. I then powered down again and attempted to boot up normally. The computer would not boot up (the bar went about 40% of the way and the circle spun for a long long time). I then powered down and booted up in safe mode again. Can I do anything while in safe mode to fix the freeze that is happening in normal mode?
1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.
You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
You may not be able to understand the script yourself. But variations of the script have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message.
Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
4. Here's a summary of what you need to do, if you choose to proceed:
☞ Copy a line of text in this window to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
5. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts SerialATA 4 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports ' com.clark.\* \*dropbox \*genieo\* \*GoogleDr\* \*k.AutoCAD\* \*k.Maya\* vidinst\* ' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 "` route -n get default|awk '/e:/{print $2}' `" 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB ' com.adobe.AAM.Updater-1.0 com.adobe.AAM.Updater-1.0 com.adobe.AdobeCreativeCloud com.adobe.CS4ServiceManager com.adobe.CS5ServiceManager com.adobe.fpsaud com.adobe.SwitchBoard com.adobe.SwitchBoard com.apple.aelwriter com.apple.AirPortBaseStationAgent com.apple.FolderActions.enabled com.apple.installer.osmessagetracing com.apple.mrt.uiagent com.apple.ReportCrash.Self com.apple.rpmuxd com.apple.SafariNotificationAgent com.apple.usbmuxd com.citrixonline.GoToMeeting.G2MUpdate com.google.keystone.agent com.google.keystone.daemon com.microsoft.office.licensing.helper com.oracle.java.Helper-Tool com.oracle.java.JavaUpdateHelper com.oracle.java.JavaUpdateHelper org.macosforge.xquartz.privileged_startx org.macosforge.xquartz.privileged_startx org.macosforge.xquartz.startx ' ' 879294308 4071182229 461455494 3627668074 1083382502 1274181950 1855907737 2758863019 1848501757 464843899 3694147963 1233118628 2456546649 2806998573 2778718105 2636415542 842973933 2051385900 3301885676 891055588 998894468 695903914 1443423563 4136085286 523110921 2883943871 3873345487 ' 51 5120 files );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^\([0-9]+\) /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n-\t%s\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("%s (UID %s) is using %s '${p[$2]}'",$0,u,q);} ';};s=(' s/[0-9A-Za-z._]+@[0-9A-Za-z.]+\.[0-9A-Za-z]{2,4}/EMAIL/g;/faceb/s/(at\.)[^.]+/\1NAME/g;/\/Shared/!s/(\/Users\/)[^ /]+/\1USER/g;s/[-0-9A-Fa-f]{22,}/UUID/g;' ' s/^ +//;/de: S|[nst]:/p;' ' {sub(/^ +/,"")};/er:/;/y:/&&$2<'${p[10]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: (E[^m]|[^EO])|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[11]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Genesy|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' $0&&!/ / { n++;print;} END { if(n<10) print "com.apple.";} ' ' { sub(/ :/,"");print|"tail -n'${p[12]}'";} ' ' NR==2&&$4<='${p[13]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}') print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR!=2{next}'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p' '/\.kext\/(Contents\/)?Info\.plist$/p' 's/^.{52}(.+) <.+/\1/p' ' /Launch[AD].+\.plist$/ { n++;print;} END { if(n<200) print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&!/0x|\.[0-9]+$|com\.apple\.launchctl\.(Aqua|Background|System)$/ { print $3;} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:[^:]+//p ' '/^root$/p' ' !/\/Contents\/.+\/Contents|Applic|Autom|Frameworks/&&/Lib.+\/Info.plist$/ { n++;print;} END { if(n<1100) print "/System/";} ' '/^\/usr\/lib\/.+dylib$/p' ' /Temp|emac/{next};/(etc|Preferences|Launch[AD].+)\// { sub(".(/private)?","");n++;print;} END { split("'"${p[41]}"'",b);split("'"${p[42]}"'",c);for(i in b) print b[i]".plist\t"c[i];if(n<500) print "Launch";} ' ' /\/(Contents\/.+\/Contents|Frameworks)\/|\.wdgt\/.+\.([bw]|plu)/d;p;' 's/\/(Contents\/)?Info.plist$//;p' ' { gsub("^| |\n","\\|\\|kMDItem'${p[35]}'=");sub("^...."," ") };1 ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[43]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/{next};/%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|BKAg|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/ )||(/v6:/&&$2!~/A/ ) ' ' $1~"lR"&&$2<='${p[25]}';$1~"li"&&$3!~"wpa2";' ' BEGIN { FS=":";p="uniq -c|sed -E '"'s/ +\\([0-9]+\\)\\(.+\\)/\\\2 x\\\1/;s/x1$//'"'";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]$1|p;b=b$1;} END { close(p);if(b) print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 27 14`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n [N/A]";"cksum "F|getline C;split(C, A);C="checksum "A[1];"file -b "F|getline T;if(T!~/^(AS.+ (En.+ )?text(, with v.+)?$|(Bo|PO).+ sh.+ text ex|XM)/) F=F" ("T", "C")";else F=F" ("C")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n ...and %s more line(s)\n",l-L);} ' ' s/^ ?n...://p;s/^ ?p...:/-'$'\t''/p;' 's/0/Off/p' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' / / { print "'"${p[28]}"'";exit;};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9|"sort|uniq";} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?Info\.plist$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ /V/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' ' /^find: /d;p;' "`S0 44 45`" ' BEGIN{FS="= "} /Path/{print $2} ' ' /^ *$/d;s/^ */ /;' ' s/^.+ |\(.+\)$//g;p ' '/\.(appex|pluginkit)\/Contents\/Info\.plist$/p' ' /2/{print "WARN"};/4/{print "CRITICAL"};' ' /EVHF|MACR|^s/d;s/^.+: //p;' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps crontab iotop top pkgutil 'PlistBuddy 2>&1 -c "Print' whoami cksum kextstat launchctl smcDiagnose sysctl\ -n defaults\ read stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' pluginkit scutil dtrace profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil lsof test osascript\ -e );c2=(com.apple.loginwindow\ LoginHook '" /L*/P*/loginw*' "'tell app \"System Events\" to get properties of login items'|tr , \\\n" 'L*/Ca*/com.ap*.Saf*/E*/* -d 1 -name In*t -exec '"${c1[14]}"' :CFBundleDisplayName" {} \;|sort|uniq' '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \)' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' :${p[35]}\" :Label\" '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$(RefProc): \$Message' -k Sender Req 'fsev|kern|launchd' -k RefProc Rne 'Aq|WebK' -k Message Rne 'Goog|ksadm|probe|Roame|SMC:|smcD|sserti|suhel| VALI|ver-r|xpma' -k Message Req 'abn|bad |Beac|caug|corru|dead[^bl]|FAIL|fail|GPU |hfs: Ru|inval|jnl:|last value [1-9]|NVDA\(|pagin|proc: t|Roamed|rror|SL|TCON|Throttli|tim(ed? ?|ing )o|WARN' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cght] ! -name .?\* ! -name \*ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true \) -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '/S*/*/Ca*/*xpc* >&- ||echo No' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,Ex}* {/,}L*/{A*d,Ca*/*/Ex,Co{mpon,reM},Ex,In{p,ter},iTu*/*P,Keyb,Mail/B,Pr*P,Qu*T,Scripti,Sec,Servi,Spo,Widg}* -path \\*s/Resources -prune -o -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto,{cron,fs}tab,hosts,{[lp],sy}*.conf,mach_i*/*,pam.d/*,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t {/S*/,/,}L*/Lau*/*t .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers\ "${p[N5]}" -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' '+c0 -i4TCP:0-1023' com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' "+c0 -l|awk '{print(\$1,\$3)}'|sort|uniq -c|sort -n|tail -1|awk '{print(\$2,\$3,\$1)}'" -m 'L*/{Con*/*/Data/L*/,}Pref* -type f -size 0c -name *.plist.???????|wc -l' kern.memorystatus_vm_pressure_level '3>&1 >&- 2>&3' " -F '\$Time \$Message' -k Sender kernel -k Message CSeq 'n Cause: -' " );N1=${#c2[@]};for j in {0..9};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents XPC\ cache Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching SATA Descriptors App\ extensions Lockfiles Memory\ pressure SMC Shutdowns );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};A'$((7+i))'() { v=` eval sudo "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};';done;A9(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0() { [[ "$v" ]]&&sed -E "$s"<<<"$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v"|sed -E "$s";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "${s[63]}"<<<"$v"`&&C1 1 $1;};for i in 1 2 7 8;do for j in 0 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;D20 0 $((N1+1)) 2;D10 0 $N1 1;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 50;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;B1&&D73 19 53 67 55;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 54 12 56;D23 5 14 12 14;D22 6 36 13 15;D22 20 52 66 54;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D82 35 49 61 51;D82 11 17 17 20;for i in 0 1;do D82 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A8 18 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;B3 4 0 65;A3 14 6 32 0;B4 0 16 11;A1 26 50 64;B7 16;C3 52;D13 24 24 32 31;D13 25 37 32 33;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D73 21 0 32 19;D73 10 42 32 40;D82 29 35 46 39;};D23 14 1 62 42;D12 34 43 53 44;D12 22 20 32 25;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 21 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D83 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 10 42 32 41;D13 37 2 48 43;D13 4 5 32 1;D13 4 3 60 5;D12 21 48 49 49;B3 4 22 57;A1 21 46 56;B7 22;B3 0 0 58;C3 47;D22 4 4 50 0;D12 4 51 32 53;D23 22 9 37 7;A9;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
8. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
exec bash
and press return. Then paste the script again.
10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
[Process completed]
to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report what happened. No harm will be done.
12. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
14. This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed. -
Can't boot to safe mode or recovery
Hi
I was watching a video in Quicktime, with a few other videos paused and some pictures open in the background. I got a facetime call, so I paused the video and took the call. After hanging up, I maximised the video and attempted to play. My machine pretty much locked up (spinning wheel) although for a few minutes I could switch into an application, at which point that application would also freez
After a few minutes I did a forced shutdown with the power key. I then went through a series of unusable boots which got to various stages before locking up and requiring another forced reboot
1) User selection screen, mouse couldn't move
2) User selection screen, managed to input most of my password before lockup
3) Apple logo and spinning dial
At this point I realised it may be breaking when it tries to re-open the same video/pictures/browser windows etc as were open on the last boot, so stopped trying to boot normally
4) Attempted to enter safe mode holding shift, got a "No Smoking" style grey logo (without the cigarette, obviously) with a spinning wheel
5) Repeat of 4, in case I just held shift at the wrong time
6 onwards) A white screen
I've tried holding shift to enter safe mode, and Cmd+R to enter recovery. I even tried Cmd+shift+P+R as it was suggested elsewhere.
suggest
Any ideas? My next attempt will probably be to swap my old HDD back in - I replaced it with an SSD 6 months ago - in case the SSD has had an issue.Further info
I've swapped the old HDD back into the machine, and now I get an Apple Logo with spinning wheel. I still can't boot into safe mode nor recovery
The SSD is Mavericks, the HDD is Lion, I believe, possibly Mountain Lion
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