Firefox 3.6 on Mac - stopped retrieving pages - just says "done" in message bar but no page.

Now Fixed Thanks.
Firefox 3.6 on Mac - I update as available and last version installed about November. Week before Xmas it just stopped retrieving pages - just says "done" in the message bar but no page. I downloaded latest version to reinstall but it refused to install over the old copy: message said "item XUL in use". I trashed the app file and reinstalled from the new installer, same problem. Trashed the prefs file - now when I try to open firefox the message says "a copy of firefox already open". Have rebooted and tried again but same message. Safari isn't that bad but I like firefox. Help!

yes - I have the same issue on four different people's new MacBook Pro's on 10.6.4. I have deleted the Profiles numerous times, but the issue still occurs at least once every two weeks.

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Chandra Dhas

Publish your site to a local folder and launch it in your browser by double clicking the index.html file to see if the problem exists there.

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== This happened ==
Every time Firefox opened
== I think when a I updated or downloaded a newer version of FireFox at Firefox's suggestion.

Hmm that does sound a bit strange - I use a system quite similar to yours (XP, FF 3.6.3), and don't see this behaviour.
I would recommend trying to start Firefox in Firefox [[Safe Mode]] (make sure you close '''all''' running Firefox instances first), and see if this problem persists.
If not, it could be some add-on causing this behaviour - restart Firefox in Safe Mode, disable all add-ons, and enable them one by one to find the guilty one.
If it still happens in Firefox Safe Mode, some other program (or something in Windows itself) most likely is the cause. We may be able to help with this too, so let us know what works and provide as much additional information as possible to let us help you solve this.
Please let us know how above works out, and if we can be of further assistance. Detailed feedback is appreciated and helps us to help you better, plus enables us to better help other users with similar issues.

I AHVE DOWN LOADED YM TO MY MAC BUT CANNOT GET IT TO RUN OR PUT THE SMILEY FACE ON MY FRONT PAGE IT SAYS IT IN DOWNLOAD FILE BUT THAT ALL I GET PLZE HELP

I have DOWN LOADED YM TO MY MAC BUT CANNOT GET IT TO RUN OR PUT THE SMILEY FACE ON MY FRONT PAGE IT SAYS IT IN DOWNLOAD FILE BUT THAT ALL I GET PLZE HELP.. i dwn loaded it 2x
but icon say to slide smile face into the square i do that then all disappears
why are thing so diffcult
plze help
this is yahoo messenger im talking about
thanks
george

okay george, I'll try to help you
1-download yahoo messenger. save the .dmg file to your desktop or downloads, wherever your downloaded files go. Double click on it after it has downloaded and it should open up. (ah, I see-i checked out the youtube video on how to install it). then read the terms and conditions, click on agree, then drag the app (the smiley face) to the Applications folder (the square, as you call it), then it should copy it to the Applications folder. Then right or control click on the open yahoo messenger .dmg thing, and choose Eject, which should eject it into the trash. You are done installing Yahoo Messenger. click your hard drive icon on the right top of your screen and move to the Applications folder. Yahoo Messenger should be there. If you need quick access to it, or use it a lot, you can drag a copy to the dock....
Why are things so difficult? it's good to be curious, george. Might I suggest booking some time at the Apple store, or if you can afford to, pay for some one-to-one training
Using the Mac isn't difficult, but it does take some practise and getting used to
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After updating AVG anti-virus, I encountered a problem on Firefox. I would select a link from the drop down on the address bar but the page would not open after clicking on it. I would select it again, even double click, but the page does not open. I could only reach website by selecting google or yahoo from my dropdown on the most visited list and then click the website that I want to visit. I would like to do this in one step by just selecting a link from my history on the address bar and select a link instead of going to google and then writing the page I want to visit. What could be the problem? When going to the address bar to select a link to open, why does the site not open? Any help would be appreciated.

Hi,
Please check if this happens in [https://support.mozilla.com/en-US/kb/Safe%20Mode Safe Mode.]
[http://kb.mozillazine.org/Problematic_extensions Problematic Extensions]
[https://support.mozilla.com/en-US/kb/Troubleshooting%20extensions%20and%20themes Troubleshooting Extensions and Themes]
[http://support.mozilla.com/en-US/kb/Uninstalling+add-ons Uninstalling Add-ons]
[http://kb.mozillazine.org/Uninstalling_toolbars Uninstalling Toolbars]

When i click on something it won't open or pop up another page it just says done

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", what do I do?"
Give us more info to the problem
Is the report in another browser window or different application?
In the General Safari Preferences there are options for link behavior.
What type of file are the reports in? html, pdf, .xls ?
What website? Is it internal at your work?
etc.
I am sure someone can help with just one or two bits of extra info.

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Hi,
Any good news from the Mac Forum?
Thanks,
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact
[email protected]
Simon Wu
TechNet Community Support

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* "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
* "Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"
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* [[Troubleshooting extensions and themes]]
* [[Troubleshooting plugins]]
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== This happened ==
Every time Firefox opened
== i turned off my laptop

Hello Devin.
You may be having a problem with some Firefox add-on that is hindering your Firefox's normal behavior. Have you tried disabling all add-ons (just to check), to see if Firefox goes back to normal?
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Wow, you are the best.
Yip this is what the website looks like. Great job Linc Davis.
Not surprised that the "Shop" tab is missing. Darn.
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Firefox 3.6 on Mac - stopped retrieving pages - just says "done" in message bar but no page.

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