Firefox 30 recurrently crashes with Windows 7 Pro

Recurrent crashes since update to Version 30. Safe mode and complete clean reinstall no help. Recent crash reports noted below:
Submitted Crash Reports
Report ID Date Submitted
bp-a039fa0c-59a6-4458-a9c6-89c0b2140710 7/9/2014 6:12 PM
bp-f35fc21e-e285-46e1-a537-ca8732140709 7/8/2014 10:43 PM
bp-efb52d24-577c-4be5-b93b-1b1572140709 7/8/2014 10:42 PM
bp-bcd4e6c0-b733-42b9-a197-43c462140709 7/8/2014 10:23 PM
bp-a768d046-1ce3-4b84-a5c6-4b44f2140709 7/8/2014 10:23 PM
bp-9b38a594-77d4-42c9-b77f-aed7a2140709 7/8/2014 10:15 PM
bp-f3f5024f-6c53-464b-8e9a-7fd222140709 7/8/2014 10:15 PM
bp-86706471-f2c6-421f-9ed3-17ce72140709 7/8/2014 10:15 PM
bp-5ebe6060-8518-42a7-969c-088d52140709 7/8/2014 10:14 PM
bp-3d7fb1ad-2385-406b-a4b7-bbcfb2140709 7/8/2014 10:14 PM
bp-1b3d88b0-9ddb-4ceb-b756-ee5112140709 7/8/2014 10:13 PM
bp-23c5f974-1dc5-40c5-8ff0-d8ba02140709 7/8/2014 10:13 PM
bp-0caba52a-37bf-4573-9dfa-685cf2140709 7/8/2014 10:13 PM
bp-08fec85c-9079-41aa-b54f-57e552140709 7/8/2014 10:13 PM
Any ideas to help would be appreciated. Thanks

The only steps on that page is how the computer crashes.
'''https://support.mozilla.org/en-US/forums/contributors/709022'''
A long lasting, small crash we've seen has been nmsvc.dll (which is Bug 738661). This is a crash in Firefox caused by Covenant Eyes (a content filtering application). Unfortunately Covenant Eyes hasn't fixed this issue, and there isn't a good option to fix this in Firefox. For any users coming to our forums, the best thing they can do is to either remove Covenant Eyes and use another content filter, or switch browsers.

Similar Messages

Firefox constantly crashing with Windows 7

My computer was upgraded about a week ago with a new hard drive, new version of Windows (7 64 bit) installed on it, and everything else newly installed and up to date as far as I know, including the latest version of Firefox (26.0). Prior to this I had been using Firefox on XP without issue, but now with Windows 7, Firefox crashes multiple times a day. I did not have this problem before. It doesn't seem to matter what kind of page I'm on when it crashes. All I know is it's becoming almost pointless to use because I don't know how long it will work before it crashes again. I love Firefox and want to be able to use it normally! Here is a list of the crashes. Please help!
<pre><nowiki>bp-65c7f594-5cfd-49a4-a9df-a85af2140103 1/3/2014 11:01 AM
bp-b547fd7d-06aa-4282-9531-fb2292140103 1/3/2014 10:45 AM
bp-5faf0251-39df-4755-a5ae-b3dd12140103 1/3/2014 2:24 AM
21221097-efac-4885-9a8f-9cbbd9319fe6 1/2/2014 5:32 PM
2ed2c678-09bf-4389-9e22-c632acd17615 1/1/2014 11:52 PM
bp-359a0581-765c-4eeb-8f1a-9995e2140102 1/1/2014 11:00 PM
bp-4405c07e-ecc3-4ff1-876c-6dab32140102 1/1/2014 10:54 PM
bp-9f1cbb01-a9dd-4491-8a0a-8c6d42140102 1/1/2014 10:41 PM
895a103b-42d0-4316-b1d2-8df7012af896 1/1/2014 9:14 PM
bp-2435829a-de57-4f37-bc7e-1e7a22140101 12/31/2013 9:42 PM
136128a4-261e-481f-8aa4-49b3260fa17c 12/31/2013 6:07 PM
bp-480cdc31-f58a-4813-8000-6d5002131231 12/30/2013 8:37 PM
83d5e360-ae83-4027-ae2d-890dce295cf2 12/30/2013 5:11 PM
bp-6b9e615c-1f24-4008-8f49-c36462131230 12/30/2013 3:17 PM
bp-93a747c6-0e28-46e3-8e31-801582131230 12/30/2013 2:59 PM
bp-f4f4bbfe-f478-4c08-9a14-3cbda2131230 12/30/2013 2:44 PM
bp-3c9b4f0f-000a-4c7a-9aef-e67b42131230 12/30/2013 2:41 PM
bp-baf0d136-e79c-4c9f-a7f0-357f42131230 12/30/2013 2:02 PM
bp-381fa457-87f7-4e10-ac93-104132131230 12/29/2013 9:22 PM
bp-b291eeb5-e5a1-4b9e-9286-98f2a2131229 12/29/2013 1:29 AM
</nowiki></pre>

Okay, tried having it in safe mode but it crashed again. Here's the report for that one:
bp-657e3d50-122c-4145-b19a-2a5782140104 1/3/2014 9:40 PM

Photoshop CS4 crashes with Filemaker Pro 8.5 open

Normally, continuous crashes in a new Adobe application results in a fairly quick fix in the form of an update. I let the application report the error codes via the automated submission process. However, I have had this problem for months now without any apparent remedy. I use Filemaker Pro 8.5 on Windows XP SP3 for all my invoicing and production scheduling. Photoshop CS4 will crash twice trying to run with Filemaker Pro open, however on the third try, it will run, but then Filemaker Pro will be frozen and require Ctrl-Alt-Delete force close to access again. I cannot use Filemaker Pro 9 or 10 due to the 8.5 requirements of the VERY expensive invoicing system.
Hopefully Adobe techs lurk these forums and will report attempt to resolve this issue.
Also, ONLY the Adobe website will freeze in my IE 8.0.6001 browser. I had to use Firefox 3.0.11 to access the website and then the forum. I see other users below this entry are reporting the same issue without a solution. I tried and tried again and waited. Apparently there is an issue related to the Flash banner, whereas all else will load, but the browser will hang up on the animation load. It eventually works, but not without long delay and browser hang up.

I am sorry about the bounce. Due to excessive spam (300+ a day), I had to deploy a spam filter.
READ THIS INFORMATION! If you are reading this message, then you are a real person with genuine intent, not a spammer. EDIT NOTHING, simply click REPLY and then click SEND and your email will be automatically added to my white list. Future emails will pass through the filter without being blocked. Please leave the subject line CODE intact when replying.
The headers of the message sent from your address are show below:
From [email protected] Tue Jul 14 21:10:14 2009
Received: from mail.sgaur.hosted.jivesoftware.com (209.46.39.252)
by core2.hostingmadeeasy.com with esmtp (Exim 4.69)
(envelope-from <[email protected]>)
id 1MQt0g-00086j-5l
for [email protected]; Tue, 14 Jul 2009 21:10:14 -0400
Received: from sgaurwa44p (unknown 10.137.24.45)
 by mail.sgaur.hosted.jivesoftware.com (Postfix) with ESMTP id C1D122408764
 for <[email protected]>; Tue, 14 Jul 2009 19:10:10 -0600 (MDT)
Date: Tue, 14 Jul 2009 19:10:08 -0600
From: Chris Cox <[email protected]>
Reply-To: [email protected]
To: Steven Ray <[email protected]>
Message-ID: <1859400340.32551247620210799.JavaMail.jive@sgaurwa44p>
Subject: Photoshop CS4 crashes with Filemaker Pro 8.5
open
MIME-Version: 1.0
Content-Type: multipart/mixed;
 boundary="----=_Part_3341_1342816916.1247620208717"
Content-Disposition: inline

My Firefox keeps crashing with flash websites

My Firefox keeps crashing with flash enabled websites. I disabled all plugins and addons and keeps doing it. Cannot browse the web for more than a couple minutes without a crash. Crash reports is basically always the same with the exception of the site where the crashing event is triggered.
AdapterDeviceID: 0x0611
AdapterVendorID: 0x10de
Add-ons: savesession%40noasobi.net:1.3.1.6,%7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:20.0.1
AvailablePageFile: 4720615424
AvailablePhysicalMemory: 2675757056
AvailableVirtualMemory: 1845903360
BuildID: 20130409194949
CrashTime: 1368383965
EMCheckCompatibility: true
FramePoisonBase: 00000000f0de0000
FramePoisonSize: 65536
InstallTime: 1367196491
Notes: AdapterVendorID: 0x10de, AdapterDeviceID: 0x0611, AdapterSubsysID: 00000000, AdapterDriverVersion: 6.14.11.8618
D3D10 Layers? D3D10 Layers- D3D9 Layers? D3D9 Layers+
ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384}
ProductName: Firefox
ReleaseChannel: release
SecondsSinceLastCrash: 228
StartupTime: 1368383939
SystemMemoryUsePercentage: 23
Theme: classic/1.0
Throttleable: 1
TotalVirtualMemory: 2147352576
URL: http://www.youtube.com/
Vendor: Mozilla
Version: 20.0.1
Winsock_LSP: Amplusnet LSP over [MSAFD Tcpip [TCP/IP]] : 2 : 1 :
Amplusnet LSP over [MSAFD Tcpip [UDP/IP]] : 2 : 2 : C:\WINDOWS\system32\PCProxy.dll
MSAFD Tcpip [TCP/IP] : 2 : 1 : mswsock.dll
MSAFD Tcpip [UDP/IP] : 2 : 2 : mswsock.dll
MSAFD Tcpip [RAW/IP] : 2 : 3 : mswsock.dll
RSVP UDP Service Provider : 6 : 2 : mswsock.dll
RSVP TCP Service Provider : 6 : 1 : mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{77EF9ABB-4B1B-4D36-AB76-8BC526DFB0D3}] SEQPACKET 5 : 2 : 5 : mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{77EF9ABB-4B1B-4D36-AB76-8BC526DFB0D3}] DATAGRAM 5 : 2 : 2 : mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{5D33D080-0BD0-4AC0-81B4-7D4E389A9F2F}] SEQPACKET 4 : 2 : 5 : mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{5D33D080-0BD0-4AC0-81B4-7D4E389A9F2F}] DATAGRAM 4 : 2 : 2 : mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{D373E84F-B180-430A-9292-4DAC7E089C1A}] SEQPACKET 3 : 2 : 5 : mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{D373E84F-B180-430A-9292-4DAC7E089C1A}] DATAGRAM 3 : 2 : 2 : mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{0ECC35C1-A8D8-47BE-A8DC-F4F3D54A2973}] SEQPACKET 0 : 2 : 5 : mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{0ECC35C1-A8D8-47BE-A8DC-F4F3D54A2973}] DATAGRAM 0 : 2 : 2 : mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{AE676D95-0EAB-4DCF-8901-63F56860A6E0}] SEQPACKET 1 : 2 : 5 : mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{AE676D95-0EAB-4DCF-8901-63F56860A6E0}] DATAGRAM 1 : 2 : 2 : mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{BA734C90-C8ED-4551-BEF2-A35F5632D3E4}] SEQPACKET 2 : 2 : 5 : mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{BA734C90-C8ED-4551-BEF2-A35F5632D3E4}] DATAGRAM 2 : 2 : 2 : mswsock.dll
Amplusnet LSP : 2 : 0 : C:\WINDOWS\system32\PCProxy.dll
This report also contains technical information about the state of the application when it crashed.

If you open a new tab in Firefox to the '''about:crashes''' page you may be able to click through to your crash data on the Mozilla's crash stats server. These page have a link you can post here for volunteers to take a look. Check the date/time on the crash, though, to make sure it is for the relevant time period.

Itunes keeps crashing with Windows 8.1 and doesn't recognize my iphone or ipad to syn. Frustrated!!!

After new Itunes update ... it keeps crashing with Windows 8.1 and doesn't recognize my iphone or ipad to syn. Frustrated!!! I have unninstalled it .. installed it, but nothing happens. I even loaded an earlier itunes version, it worked without crashing, but it still did not recognize iphone or ipad.

Do you get an error message when you try to launch iTunes? If so, what does it say? (Precise text, please.)

ITunes crash with windows 8

GOOD NEWS
I have a solution to settle the iTunes \ iStores crash with Windows 8.1, 8.0 or 7 because of a file missing

Hey Captain Kenny,
I would follow the External drive section in this link to transfer the music to your new computer:
iTunes: How to move your music to a new computer
http://support.apple.com/kb/HT4527
Welcome to Apple Support Communities!
Have a good one,
Delgadoh

Outlook 2011 slow, clunky and keeps crashing with macbook pro os 10.8.4 - any hints?? ta :)

Outlook 2011 slow, clunky and keeps crashing with macbook pro os x 10.8.4 - any hints?? ta

You might look in your User Library for Outlook .plist(s). They probably start with com.microsoft.
Quit Outlook.
Either hold down the option key while using the Finder “Go To Folder” command and select your user Library in your home folder or use the Finder “Go To Folder” command and enter ~/Library/Preferences. Move the .plist(s) to your desktop.
Open the application and test. If it works okay, delete the plist(s) from the desktop.
If the application is the same, return the .plist(s) to where you got them from, overwriting the newer ones.
If you prefer to make your user library permanently visible, use the Terminal command found below.
Show User Library
You might want to bookmark the command. I had to use it again after I installed 10.8.4. I have also been informed that if you drag the user library to Finder it will remain visible.

Creative Centrale Crashes with Windows 7 64 bit

/CI bought a zen style 300 mp3 player. The Creative Centrale program crashes everytime I try and use it trying to access files on the Zen. Anybody have this program working? Any suggestions?
I have tried to load the software twice.
I can see the Zen via the Computer... My Zen in Windows but not this program...
[img"]http://home.comcast.net/~giff/crash.jpg">

Re: Creative Centrale Crashes with Windows 7 64 bitmThank You KoKChoy-CL....
I had to Format to fix that issue. Now it worked so I could see the Zen 300 but did crash during tranfering music. I have tried it twice now. Once the Window 7 crashes, I cannot get the Centale program to enter my Zen.
Just a hint about how to get into the Zen Recover mode. Start off.. then push the on button and once you see the screen, quickly press back button holding them both down at the same time.
<img height="507" width="603" alt="Zen 300 Recover Mode[/img] src="http://images.investorshub.advfn.com/images/uploads/200//29/aqspxzenRecoverMode.jpg">
The program still crashed during transfering files to my Zen... I keep trying but I can always tranfer using Window 7 just by transfering from one folder to the next folder.

Is Firefox 15 compatible with Windows 7- my computer god says"Firefox won't work in Windows 7" so no windows 7 unless I'm willing to switch to IE?

Looking for information I can (possibly) understand and she (person selling me my next computer with Windows 7), might be willing to look into & re-think. I prefer (most of the time) FF to IE. Although I'm willing, if necessary, to switch from Eudora (my choice) to Outlook (she says both are not compatible with Windows 7), I'm less willing to do so with FF. (Although, more & more with so increasingly many FF 'upgrades', I have become less enamored with FF.)
Thanks for any help, info and, please, if you do respond, pretend that for a used to be smart person, I'm ... a computer illiterate, moron, OK, OK, not that bright! Thanks Phyllis

Hi Phyllis! Just to set things clear, Firefox IS compatible with Windows 7.
Firefox supports Windows 7
* http://www.mozilla.org/en-US/firefox/15.0/system-requirements/
I don't use Eudora so I can't say anything about it. But just by searching around, the reason why Eudora has difficulty running in Windows 7 is that it saves files to a location that is protected in Windows 7. That means no programs may automatically save files there. There are probably some workarounds but I don't know enough about them to comment about here.
The main point is that the Firefox browser runs perfectly fine in Windows 7. I'm typing this on Firefox 15.0.1 in Windows 7 64-bit right now too.
Hope this helps!

I try to play a video through itunes but everytime it tries it causes the software to crash with windows 7.

Has anyone had this problem? I've tried to play a video through itunes but everytime it tries it causes the software to crash with windows 7. I have the newest updates.

Try the following user tip:
iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows

Firefox is crashing in Windows 7. Most of the time when hovering over it in the taskbar. Never seen this much crashing with any other program ever.

If I am in another program and hover over the firefox using the taskbar, moving the cursor over the various open windows is okay until moving to the left usually. Crashes up sometimes up to 10 times or so in a couple of hours. I use gmail and it is open at all times. I've turned off many of my plugins. I am a web designer and am on firefox most of the time - all day long. I started writing this without a crash id number so will not provide one now. Can send later when it crashes again.

We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.
#Enter ''about:crashes'' in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
#Copy the '''5''' most recent Report IDs that start with '''bp-''' and paste them into your response here.
[[Image:SubmittedCrashReports-Win7|width=520]]
 
Thank you for your help!
More information and further troubleshooting steps can be found in the [[Firefox crashes - Troubleshoot, prevent and get help fixing crashes]] article.

Windows 7 64bit Print spooler crash with Acrobat pro 9

i recently installed a new computer with windows 7 64 bit - also upgraded my old CS to CS 5. whenever trying to print any .pdf or even look at the .pdf printer settings - my print spoller crashes and i have to go into system32/spool to fix
has anyone seen this issue?

If you would like to find which printer driver cause the crash issue, I suggest you isolate each driver and run
printing job. Please:
1. Open mmc in Start Search box.
2. Click File->Add/Remove snap-in
3. Add "Printer Management". Click Add "The Local Server".
4. Click Finish.
5. Expand Print Servers->[server name]. Click on Drivers.
6. Right-click on the first driver, choose "Set driver isolation"->"Isolated".
7. Start a printing job.
8. If the issue still occurs, change the isolation to System Default for this driver, then isolate the next driver
and start printing job.
You can find which driver is the root cause.
You need to involve a Windows 7 compatible driver for Windows 7 clients. If the driver is packed, you can extract
the driver pack and add the driver from printer server console. However, if the driver is included in an
installation file, you may try the following method.
1. Install the driver on one of the Windows 7 clients.
2. Launch mmc from Start Search box.
3. Click File->Add/Remove Snap-in.
4. Add "Printer Management". Point to the server in "Specify the printer server".
5. Expand "Printer Management"->"Printer Servers"->"Drivers".
6. Right-click, then click "Add a driver".
Please follow the instructions to add the Windows 7 printer driver. After doing so the driver should be added into
the server.
If the printer driver is not found, the driver should be not designed for enterprise environment. In this case you
may need to add the printer from the client side manually.
for more information.............
http://social.technet.microsoft.com/Forums/en-US/w7itprogeneral/thread/85915d44-5638-46e1- 97b7-bfe032cd0994/
http://printers.iyogi.com/errors/printer-spooler-error-windows-7.html
Hope this helps you.

Is Firefox 8 compatible with Windows 2000 Pro? Would be nice if you could find the system requirements easily.

I know I am using an older system. Get notices to upgrade. Need to know if these upgrades are compatible with W2000Pro.

Yes Firefox 8 is compatible with Windows 2000
Full system requirements: [http://www.mozilla.org/en-US/firefox/8.0/system-requirements/ http://www.mozilla.org/en-US/firefox/8.0/system-requirements/]
Thanks!
handsomeorlandoman

Firefox keeps crashing in Windows 8

I just purchased a brand new computer with Windows 8 and I start to install all my regular applications including Firefox. However for some reason, most of the time I will launch Firefox and after a few moments it goes into Not Responding and when I get the option to go into Safe Mode or reset, safe mode crashes the same and resetting makes the program refuse to load at all, just sitting there as a background process.

If you have submitted crash reports then please post the IDs of one or more recent crash reports that have a "bp-" prefix:
*bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx
You can find the IDs of the submitted crash reports on the about:crashes page.
*You can open the about:crashes page via the location bar, like you open a website, or open the crash reports page via "Help > Troubleshooting Information".
See:
*http://kb.mozillazine.org/Mozilla_Crash_Reporter
*https://support.mozilla.org/kb/Mozilla+Crash+Reporter
If you can't open Firefox, see:
*http://kb.mozillazine.org/Mozilla_Crash_Reporter#Location_of_crash_reports
*http://kb.mozillazine.org/Mozilla_Crash_Reporter#Viewing_crash_reports
Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) as a test to see if that helps.
Do a malware check with some malware scanning programs on the Windows computer. 
Please scan with all programs because each program detects different malware.
Make sure that you update each program to get the latest version of their databases before doing a scan.
*Malwarebytes' Anti-Malware: http://www.malwarebytes.org/mbam.php
*SuperAntispyware: http://www.superantispyware.com/
*Microsoft Safety Scanner: http://www.microsoft.com/security/scanner/en-us/default.aspx
*Windows Defender: Home Page: http://www.microsoft.com/windows/products/winfamily/defender/default.mspx
*Spybot Search & Destroy: http://www.safer-networking.org/en/index.html
*AdwCleaner: http://www.bleepingcomputer.com/download/adwcleaner/ http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml
*Kasperky Free Security Scan: http://www.kaspersky.com/security-scan
You can also do a check for a rootkit infection with TDSSKiller.
*Anti-rootkit utility TDSSKiller: http://support.kaspersky.com/5350?el=88446
See also:
*"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked

Why does Firefox keep crashing with Mavericks?

I don't want any answers on this, but I would strongly suggest that people should not download Mavericks. I did so today, March 22, and since then Firefox keeps crashing or going into the spinning wheel mode. Once it actually shut down my domputer. Clearly Apple updates are becoming as worthless as windows updates.

I haven't had any issues with Firefox and Mavericks. The only issues I've had have been minor.
I suggest you test in a new User. This will quickly tell you if the problem is system wide or if it's your User's folder that contains the problem.
CREATE A NEW USER
Go to System Preferences --> Create a New User in Accounts. Switch to the New User by logging out/in or use Fast User Switching
Do you still see the issue?
If yes, then the problem is with your base files.
If no, then the problem is in your User's folder.
Download EtreCheck. It will display the important details of your system configuration and highlight old files you still might have around that will affect Mavericks. If you need help with the results, you can copy the results to the Clipboard. and paste on the fourm.
http://www.etresoft.com/etrecheck

Firefox 30 recurrently crashes with Windows 7 Pro

Similar Messages

Maybe you are looking for