Firefox 35.0.1 Windows 7 64 bit Adobe Acrobat 10 and Nitro 9.5 Plugins do NOT work Error 404
Firefox 35.0.1
Windows 7 64 bit
Have Adobe Acrobat 10.1.13 and Nitro 9.5.2.29.
Have read all your articles about settings up the plugins but neither will work with Firefox.
IE11 had no problem.
Why do you make your software so heard to work with and so hard to get support?
Do I understand this correctly. If you use the named plugins sites give a 404 error but with the plugins the sites do not ?
* Is that correct ?
* Are you able to provide some sample sites addresses that are public and demonstrate this problem ?
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We have users that connect to a networked DesignJet 5000 PS to print out design documents. One of our users was recently upgraded to Windows 7 and is now unable to print from Adobe Acrobat.
When the user attempts to print, the print dialog box appears. However, when she selects the printer from the dropdown box, Adobe hangs and then crashes. No error messages are displayed aside from the standard "This program has encountered a problem and must close."
Other programs can print to the printer. This issue only happens in Adobe, and only on the computer running Windows 7. I was unable to locate a Windows 7 driver, likely because the printer appears to be discontinued.
I have tried in both Adobe Acrobat 8 as well as 10, and both produce the same issue. Since the issue only occurs in Adobe, I cannot find fault with the printer itself. Please provide any assistance you can.
ThanksThis forum is focused on consumer level products. For the Designjet you may have better results posting in the HP Enterprise Designjet forum here.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V -
Microsoft silverlight and Adobe Acrobat 9 pro extended, installed Fine, but not working.
I have Adobe acrobat pro extended plug in and microsoft silverlight plug in installed fine on my firefox , however it seems doesn't work . How to check them ? I knew doesn't work , because when i am using IE , i can click right mouse button, then options to "convert to pdf document" appeared. While when i used firefox it doesn't , how to check
you can get an acrobat 9 pro trial version here, if you follow all 7 steps: http://prodesigntools.com/all-adobe-cs5-direct-download-links.html
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Before requesting a refund, does anybody know how to fix this problem?
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Thank you,I know this is an old posting, but for those like me who couldn't find the answer:
Had the exact same problem and tried all the previous tips to resolve, including registering the jscript.dll.
Thanks to the genius who posted the answer on another 'windows' forum (wish I could find that again).
Create a new local admin account (add that account to the administrator group).
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Under solution 1 you recommended deactivating the software. However, in Photoshop CC there is no such option.
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I installed Acrobat 9 Standard on my Windows XP PC (3.02GHz HT CPU with 1GB RAM and 4.25GB free HD space) and it runs OK if I'm logged on as an Administrator. However, if I log on as a non-privileged user, I get the pop-up message "Please wait while Windows configures Adobe Acrobat 9" for EVERY action I take. That is, if I start an application such as Firefox, I get the message. If I right-click on a file in Explorer to copy it, I get the same message, etc., etc.
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Choose Edit > Preferences > Internet, deselect Display PDF in Browser, and click OK.
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When you start Acrobat, it checks your default web browser preferences for compatibility with Acrobat and this preference setting may become corrupt. A corrupt preference file causes the error to occur each time you start Acrobat. Turning off, then back on, "View PDF in browser" forces Acrobat to remove and re-create the applicable registry setting. When "View PDF in browser" is re-enabled, the corrupt registry key is written correctly.
J.R. -
I have purchased Adobe Acrobat and my order number is 281998924. My previous Sony computer which used to Windows 7 crashed. I purchased a new Toshiba computer with Windows 8. How can I download the Adobe acrobat? I assume I don't have to pay for the program again? Thank you for all your help! Angelo.
If you had purchased Acrobat Standard subscription.
You need to download the application from below website :
www.cloud.acrobat.com
Sign in with Adobe ID and Password and once signed in click on Acrobat tab and download the application.
Sign in - Adobe ID -
Can I upgrade from Adobe Acrobat 9 Pro for Windows to Adobe Acrobat IX Pro for Mac?
Hello,
I have a question concerning Upgrades:
Can I upgrade from Adobe Acrobat 9 Pro for Windows to Adobe Acrobat IX Pro for Mac?Hi Christian ,
I am not sure if you are eligible to upgrade from Adobe Acrobat 9 Pro for Windows to Adobe Acrobat IX Pro for Mac as this is an older version of Acrobat.
Refer this link to connect with the chat support team ,they will assist you further with the same.
https://helpx.adobe.com/adobe-connect/kb/connect-chat-support.html
Regards
Sukrit Dhingra -
I have a licensed copy of Adobe Acrobat X Pro for Windows. I recently switched over to MAC OS and would like to move my Adobe X Pro over but the CD will not work for Mac OS? Can anyone assist me with this conversion?
Best,
James.you cannot use your pc license to install on a mac. you would need a separate license (and serial number) for that.
adobe allows platform swaps, but only with the latest (xi) version, Order product | Platform, language swap
your option to use acrobat on a mac are to upgrade to acrobat pro xi and change platforms, use a windows emulator (parallels/boot camp etc) on your mac or swap with a third party. -
firefox sent an update to my imac but I couldn't download it because it said it came through an email improperly coded or tried to use adobe acrobat and that doesn't work. what do I do??
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http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
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http://support.apple.com/kb/TS3281
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iPad: Basic troubleshooting
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Cheers, Tom -
When I open adobe, I get "please wait while windows configures adobe acrobat xi"
Nobody can tell you anything without proper system info or other technical details.
Mylenium -
Conflict between Adobe Acrobat and Adobe Reader and how I fixed it
For the past 5 years, I have owned Adobe Acrobat version 9, and recently installed Adobe Reader as well (version 10.7). I was previously able to set up Firefox to use Acrobat to display PDF files in the browser without downloading them, but I recently noticed that this was no longer the case. Instead, every PDF file I tried to view was being downloaded instead. I came here to find a solution, and discovered that many other people are having similar problems. I followed the instructions given here (https://support.mozilla.org/en-US/kb/view-pdf-files-firefox-without-downloading-them), but found that they were actually UNhelpful. They tell you to turn off the Firefox PDF viewer by editing about:config to disable the file pdfs.js, which is the native Firefox PDF viewer-- but that will cause the PDF file type to disappear from the Tools/Options dialog, so you can't assign it to another program (whether Adobe or anything else). This makes it impossible to assign the Adobe plugin to open PDF files. I did figure out a solution on my own, and wanted to post it here to help other users with the same problem.
I ultimately learned, through trial and error and a lot of research both here and on Adobe's website, that the root cause of my problem was a conflict in Firefox between Acrobat and Reader. I was able to solve it by upgrading Acrobat, getting rid of Reader and enabling the Firefox PDF viewer so that I could assign the PDF file type to the Acrobat plugin within Firefox. Here are the details of my problem and how I solved it:
1. Acrobat and Reader conflict with each other in Firefox, but this isn't totally Firefox's fault. It's mostly Adobe's fault, and they pretty much admit it. Specifically, they say that Acrobat and Reader can't coexist on the same machine unless both are version 10 or higher. They tell you to upgrade to solve the problem--but I can't afford to pay for a new version of Acrobat. If you have to keep Acrobat 9.x, Adobe says the lowest version of Reader that will work with it is Reader 11. I couldn't upgrade to this because I have Vista, and Adobe hasn't issued Reader 11 for Vista (and doesn't plan to). I did cheat and download the Win 7 version of Reader 11, but it didn't help.
2. If you have both Acrobat and Reader, you can choose a setting in Reader to make it the default PDF handler--but Firefox ignores this information and defaults to Acrobat no matter what. (This is the part we can blame Firefox for.) If you have a version of Acrobat which is below 9.5.5, Firefox actually blocks it as a security risk, so the plugin won't work at all, regardless of version number. That's why PDFs are being downloaded through your standalone program instead of being displayed in the browser. If you want to view PDFs in Firefox and keep Acrobat on your computer, you MUST upgrade Acrobat to version 9.5.5 or above.
3. Unless you can upgrade Acrobat to at least 10.x, GET RID OF READER. As long as you can access Acrobat 9.5.5, it will work fine in Firefox and there's no need for Reader. I never used to have Reader myself, only Acrobat, but it must have been downloaded automatically when Acrobat was blocked by Firefox (which I didn't even realize).
4. IF YOU NEED TO UPGRADE ACROBAT 9.X TO 9.5.5, YOUR LAST CHANCE IS TODAY--6/26/13. Adobe has announced that today is the "end of life" for the Acrobat 9.x platform, and all support and upgrades will cease after today.
When I searched for updates by going to Adobe's website, it told me there were none available--but when I checked for them FROM THE ACROBAT PROGRAM ITSELF (Help/Check for updates), I was offered a 300 MB upgrade that took me all the way from version 9.0 to 9.5.5 in one step. (It did take a very long time to download and install.)
5. Once you have Acrobat 9.5.5, this is how to enable it in Firefox:
a. INSIDE ACROBAT, set your preference for "Internet" to "view PDF files in browser." Close Acrobat. Close Firefox if it's already open.
b. Reopen Firefox. Check Tools/Add-Ons/Plugins to make sure the Acrobat plugin is there. Enable it if disabled. Close Firefox.
If the plugin isn't there at all, repair your Acrobat installation through Control Panel. Then return to Firefox and enable it. Close Firefox.
c. Reopen Firefox again. Go to Tools/Options and check the list of file types. For the names that contain "Adobe" and "Acrobat," Acrobat should be set as the default program to open them. Select it from the drop-down list if it's not. Continue to scroll through the alphabetical list--you should see another entry called Portable Document Format. If it's there, the default will be "preview in Firefox." You should be able to change this to "Acrobat (in Firefox)" using the drop-down menu. Do NOT pick the option that says "Acrobat"--this is the standalone program and will cause your PDFs to be downloaded.
If you don't see "Acrobat (in Firefox)" as an option, this means your plugin is not working. Go back and fix it using the instructions above (including repair of Acrobat if necessary).
d. If you don't see a file type for "Portable Document Format" at all, that means the Firefox PDF viewer is disabled. You must enable it by editing the about:config file. To see it, type about:config in the Firefox address bar. You will get a warning message--just click OK and keep going.
This file is a long list of statements in alphabetical order. LOOK FOR A STATEMENT THAT SAYS "pdfjs.disabled" with a Boolean value of "true." Select this statement and right-click. A context menu will offer you choices including "Toggle." Select that one, which will change the Boolean value to "false." Exit about:config. Close Firefox.
e. Now return to Tools/Options, scroll through the list of file types, and you should see "Portable Document Format." Select "Acrobat (in Firefox)" as in the instructions above. Close Firefox.
f. The first time you try to open a PDF file in Firefox, you may get a dialog box which offers you choices of how to open the file. The first will be Acrobat, but DON'T CHOOSE THAT--it will cause your PDF to download. Instead, go to the choice that says "Open as application/pdf." You don't need to change the program that opens this file type, because your settings are already correct. Your PDF should open in the browser, with the full-featured Acrobat menu (including the option of editing or saving the file).
I hope other users can benefit from the truly painful experience I had figuring all of this out. Good luck.Since it doesn't seem like you are looking for support, locking this thread.
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I am trying to install update 11.0.06 for my Adobe Acrobat XI Pro, but without success multiple times.Get error 1603 each time. I have tried disabling my antivirus software without success. I have looked for solutions to error 1603, and have tried what it suggests (empty temp files in Windows, etc.), also without success.There is nothing that mentions Window 8 or 8.1 operating system, though. Is this the issue? Please help.
Hi Dawn,
We might want to have a look at the install logs to determine the cause.
Please try the following basic steps :
> Enable the hidden Admin Account on Windows 7 ( Ref : http://www.howtogeek.com/howto/windows-vista/enable-the-hidden-administrator-account-on-wi ndows-vista/ )
> Disable all Non-Microsoft Startup Services. (Ref : http://helpx.adobe.com/x-productkb/global/disable-startup-items-services-windows.html )
> Disable all the Antivirus softwares like CA, Norton,Mc Afee etc. temporarily from the computer.
Reboot and try installing in the new enabled Admin user account and check.
Regards,
Rave -
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I would suggest creating a second instance of the printer in Windows with tray 2 as the default tray - select that printer from Acrobat.
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There is some font labels that do not appear in adobe acrobat and appear in the reader " appear as
there is some font labels that do not appear in adobe acrobat and appear in the reader " appear as boxes" and I need to work with the acrobat can any body help
I don't know if your on a Mac or a PC.
So you need to locate the Font cache file for Acrobat (make sure Acrobat is quit) and remove to Trash/Wastebasket.
and empty. The open Acrobat back up and the font cache file should rebuild. If your on a Mac the simpliest way is use a Utility called fontnuke and have it remove all Font caches.
Font cahces frequently corrupt as they are in constant use. Mayb Windows machines have something similar as Font Nuke.
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