Firefox 37 Beta on Windows 8.1 has lag and stuttering when scrolling
I just recently got a new laptop, and since the minute I've installed firefox on it there has been lag when scrolling webpages. It seems to start off not too badly, with there being some stuttering when I first open firefox, however it seems like the longer I'm browsing the worse it gets, to the point where sometimes I'll start scrolling and then a second later firefox will just jump to the bottom of the page. Internet Explorer and Chrome both have perfectly smooth scrolling.
I've tried numerous things to fix it already, this is some of the stuff I can remember trying:
-Turning off hardware acceleration and smooth scrolling
-Starting in safe mode
-Complete reinstall with new profile
-Updating graphics card and intel drivers
Specs of the new laptop:
Core i7
GTX 970M
16Gb RAM
When I was trying different versions of Firefox to see if they all had the scrolling problem, I made sure to try 36, 38, and even 31.5 ESL portable. They all have the scrolling problem when my laptop is unplugged. However, when I tried Tor just to see what would happen - bingo! Perfectly smooth scrolling once more. This is especially weird as Tor uses 31.5.3 ESL as a base...
This made me think that it could potentially be a plugin, as Tor doesn't have any plugins installed other than Flash. However, after first disabling, then manually removing, every plugin that was listed in about:plugins the problem continues to persist.
Any idea why Tor would work flawlessly while every other version of firefox suffers the scrolling issue? I couldn't seem to remove the OpenH264 Video Codec provided by Cisco Systems, plugin. Is it possible to remove it in order to see if it is causing the problem?
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* Clear the Cache and
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If there is still a problem,
'''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode]''' {web link}
While you are in safe mode;
Type '''about:preferences#advanced'''<Enter> in the address bar.
Under '''Advanced,''' Select '''General.'''
Look for and turn off '''Use Hardware Acceleration'''.
Poke around safe web sites. Are there any problems?
Then restart. -
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Thanks, But
3.4GHz i7, NV GTX 680MX 2GB card, 32GB DDR3 ram, 3tb Solid state/spin hybrid hard drive.
I don't think it lacks grunt.
Using big files in photoshop no problems.
The lag is less pronounced if single page is selected in page layout but the problen still exists. It just snaps from page to page and I can't scroll smoothly.
There is no option for 'hardware accelerated page display'
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The problem is in Acrobat.
any ideas -
Safari on ios7 over ipad4 is often lag and delay when opening Thai webpage
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Good luck hope this helps
Message was edited by: R0ss0 -
I have my options set for firefox to "open windows and tabs from last time", but anytime I have only one tab left open, I get a blank page. If I have multiple tabs, then it opens with the tab and windows.
I am running Windows 7 professional and Firefox 30. Thank you for any assistance you may offer.Please check your settings.
Press the '''Alt''' or '''F10''' key to bring up the tool bar.
Followed by;
Windows; '''Tools > Options'''
Linux; '''Edit > Preferences'''
Mac; ''application name'' '''> Preferences'''
Then '''General.'''
There are two settings;
* '''When Firefox Starts'''
When the browser is started, what page do you want to
display. Many of us choose '''Show My Home Page.'''
* '''Home Page'''
When a new page is opened, what do you want displayed.
# '''Use Current Page'''. Use what ever page(s) are open at that time.
# '''Use Bookmark'''
# '''Restore To Default.''' about:home shows a Mozilla page with tools.
You can use any of these that you wish;
'''about:home''' (Firefox default home page),
'''about:newtab''' (shows the sites most visited),
'''about:blank''' (a blank page),
or you can enter any '''web page''' or '''about: ''page''''' you want. -
This has been going on for a few weeks and started of it's own accord. I have not recently installed any new plugins or scripts, and my PC is protected by two antivirus products and so my system (WinXP) is malware free.
I can browse firefox for up to 4 hours, and then it crashes. No matter what sites I am using, what I am doing or even if I'm at the PC... so long as there's a text box on the page then firefox will crash if the 4 hour time limit expires. I can be just about to save an hours worth of photo captions and lose all that work due to the crash, or can be in the middle of a background download but it'll still crash... daily.
I thought this was a plugin issue, as I have disabled all plugins for javascript handling, flashgot, etc, but still it crashes. (previously on startup Firefox would hang for 5 to 10 minutes and the system would "bing" at me if I tried to click on the firefox window... eventually a 'non responsive script' window would appear relating to a flashgot script). The crash used to go whereby suddenly the page would freeze for a few seconds, followed by a minute or two of safe working, then 2 minutes of freeze and 30 seconds of safe working, with the ratio of freeze-tim:working time working in 20 seconds increments until firefox crashed... now though there is no warning, the page freezes and then it's gone. I have updated firefox several times and still the problem persists. On a previous computer, Firefox degraded to the point where it froze for 4 minutes on any page with a Flash application... now on this computer it has degraded by itself to the point where it crashes after 4 hours of use.
I'm presently using Internet Explorer to type this question because firefox crashed again and I'm not going to sit waiting for it to reload just to get a few numbers from an information screen... therefore further info like crash ID's etc will be update in due time....Cool, I'll try using the wall adaptor just as soon as I get a convertor for it to convert it to our socket type. It's nice to hear that someone else has experienced the same issue.
I am not using it as a phone in Australia, just the ipod and wifi. -
Moving windows in spaces has lag
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Firefox keeps crashing.windows 7.installed 5 times and keeps doing it
Signature ntdll.dll@0x222d2 More Reports Search
UUID 9d524915-c324-463e-8405-d72ac2130822
Date Processed 2013-08-22 09:11:11.921484
Uptime 790
Last Crash 32403 seconds before submission
Install Age 383155 since version was first installed.
Install Time 2013-08-17 22:44:58
Product Firefox
Version 23.0.1
Build ID 20130814063812
Release Channel release
OS Windows NT
OS Version 6.1.7601 Service Pack 1
Build Architecture x86
Build Architecture Info GenuineIntel family 6 model 60 stepping 3 | 4
Crash Reason EXCEPTION_ACCESS_VIOLATION_WRITE
Crash Address 0xffffffffffc6cfe7
User Comments
App Notes
AdapterVendorID: 0x1002, AdapterDeviceID: 0x683f, AdapterSubsysID: 27921462, AdapterDriverVersion: 12.104.0.0
Has dual GPUs. GPU #2: AdapterVendorID2: 0x8086, AdapterDeviceID2: 0x0412, AdapterSubsysID2: 0000000c, AdapterDriverVersion2: 9.18.10.3071D2D? D2D+ DWrite? DWrite+ D3D10 Layers? D3D10 Layers+
Processor Notes sp-processor10_phx1_mozilla_com_21827:2012
EMCheckCompatibility
True
Winsock LSP
MSAFD Tcpip [TCP/IP] : 2 : 1 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [UDP/IP] : 2 : 2 :
MSAFD Tcpip [RAW/IP] : 2 : 3 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [TCP/IPv6] : 2 : 1 :
MSAFD Tcpip [UDP/IPv6] : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [RAW/IPv6] : 2 : 3 :
Υπηρεσία παροχής RSVP TCPv6 : 2 : 1 : %SystemRoot%\system32\mswsock.dll
Υπηρεσία παροχής RSVP TCP : 2 : 1 :
Υπηρεσία παροχής RSVP UDPv6 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
Υπηρεσία παροχής RSVP UDP : 2 : 2 :
Adapter Vendor ID
0x1002
Adapter Device ID
0x683f
Total Virtual Memory
4294836224
Available Virtual Memory
3405242368
System Memory Use Percentage
56
Available Page File
11029942272
Available Physical Memory
3699236864
Bugzilla - Report this bug in Firefox Core Plugins Toolkit
Related Bugs
Crashing Thread
Frame Module Signature Source
0 ntdll.dll ntdll.dll@0x222d2
1 mozglue.dll je_free memory/mozjemalloc/jemalloc.c
2 mozjs.dll js::SystemAllocPolicy::free_(void *) js/src/jsalloc.h
3 mozjs.dll js::VectorImpl<JSC::Yarr::YarrGenerator<0>::YarrOp,128,js::SystemAllocPolicy,0>::growTo(js::Vector<JSC::Yarr::YarrGenerator<0>::YarrOp,128,js::SystemAllocPolicy> &,unsigned int) obj-firefox/dist/include/js/Vector.h
4 @0x7878
5 mozjs.dll js::RunScript(JSContext *,js::StackFrame *) js/src/jsinterp.cpp
6 mozjs.dll JS_malloc(JSContext *,unsigned int) js/src/jsapi.cpp
7 mozglue.dll je_malloc memory/mozjemalloc/jemalloc.c
8 @0x1a79f0
9 @0xbce7100
10 xul.dll xpc::WrapperFactory::Rewrap(JSContext *,JS::Handle<JSObject *>,JS::Handle<JSObject *>,JS::Handle<JSObject *>,JS::Handle<JSObject *>,unsigned int) js/xpconnect/wrappers/WrapperFactory.cpp
11 mozjs.dll regexp_test_impl js/src/builtin/RegExp.cpp
12 mozjs.dll js::Invoke(JSContext *,JS::CallArgs,js::MaybeConstruct) js/src/jsinterp.cpp
13 mozjs.dll js::Invoke(JSContext *,JS::Value const &,JS::Value const &,unsigned int,JS::Value *,JS::Value *) js/src/jsinterp.cpp
14 mozjs.dll js::CrossCompartmentWrapper::call(JSContext *,JS::Handle<JSObject *>,JS::CallArgs const &) js/src/jswrapper.cpp
15 mozjs.dll js::GetPropertyOperation(JSContext *,JSScript *,unsigned char *,JS::MutableHandle<JS::Value>,JS::MutableHandle<JS::Value>) js/src/jsinterpinlines.h
16 mozjs.dll js::Interpret(JSContext *,js::StackFrame *,js::InterpMode,bool) js/src/jsinterp.cpp
17 mozjs.dll js::RunScript(JSContext *,js::StackFrame *) js/src/jsinterp.cpp
18 mozjs.dll js::Invoke(JSContext *,JS::CallArgs,js::MaybeConstruct) js/src/jsinterp.cpp
19 mozjs.dll js::Invoke(JSContext *,JS::Value const &,JS::Value const &,unsigned int,JS::Value *,JS::Value *) js/src/jsinterp.cpp
20 mozjs.dll js::CrossCompartmentWrapper::call(JSContext *,JS::Handle<JSObject *>,JS::CallArgs const &) js/src/jswrapper.cpp
21 mozjs.dll proxy_Call js/src/jsproxy.cpp
22 mozjs.dll js::Invoke(JSContext *,JS::CallArgs,js::MaybeConstruct) js/src/jsinterp.cpp
23 mozjs.dll js::Invoke(JSContext *,JS::Value const &,JS::Value const &,unsigned int,JS::Value *,JS::Value *) js/src/jsinterp.cpp
24 mozjs.dll js::ion::DoCallFallback js/src/ion/BaselineIC.cpp
25 @0x1a8f5c
Signature JSC::Yarr::YarrGenerator<int>::generatePatternCharacterOnce(unsigned int) More Reports Search
UUID 97a91974-2252-48e3-b1b6-f1abd2130821
Date Processed 2013-08-21 14:28:28.872829
Uptime 20
Last Crash 22 seconds before submission
Install Age 315799 since version was first installed.
Install Time 2013-08-17 22:44:58
Product Firefox
Version 23.0.1
Build ID 20130814063812
Release Channel release
OS Windows NT
OS Version 6.1.7601 Service Pack 1
Build Architecture x86
Build Architecture Info GenuineIntel family 6 model 60 stepping 3 | 4
Crash Reason EXCEPTION_ACCESS_VIOLATION_WRITE
Crash Address 0x1b527498
User Comments
App Notes
AdapterVendorID: 0x1002, AdapterDeviceID: 0x683f, AdapterSubsysID: 27921462, AdapterDriverVersion: 12.104.0.0
Has dual GPUs. GPU #2: AdapterVendorID2: 0x8086, AdapterDeviceID2: 0x0412, AdapterSubsysID2: 0000000c, AdapterDriverVersion2: 9.18.10.3071D2D? D2D+ DWrite? DWrite+ D3D10 Layers? D3D10 Layers+ D3D10 Layers- D3D9 Layers? D3D9 Layers-
Processor Notes sp-processor04_phx1_mozilla_com_4201:2012
EMCheckCompatibility
True
Winsock LSP
MSAFD Tcpip [TCP/IP] : 2 : 1 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [UDP/IP] : 2 : 2 :
MSAFD Tcpip [RAW/IP] : 2 : 3 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [TCP/IPv6] : 2 : 1 :
MSAFD Tcpip [UDP/IPv6] : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [RAW/IPv6] : 2 : 3 :
Υπηρεσία παροχής RSVP TCPv6 : 2 : 1 : %SystemRoot%\system32\mswsock.dll
Υπηρεσία παροχής RSVP TCP : 2 : 1 :
Υπηρεσία παροχής RSVP UDPv6 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
Υπηρεσία παροχής RSVP UDP : 2 : 2 :
Adapter Vendor ID
0x1002
Adapter Device ID
0x683f
Total Virtual Memory
4294836224
Available Virtual Memory
3703287808
System Memory Use Percentage
38
Available Page File
12983115776
Available Physical Memory
5244854272
Bugzilla - Report this bug in Firefox Core Plugins Toolkit
Related Bugs
Crashing Thread
Frame Module Signature Source
0 mozjs.dll JSC::Yarr::YarrGenerator<0>::generatePatternCharacterOnce(unsigned int) js/src/yarr/YarrJIT.cpp
1 mozjs.dll JSC::Yarr::YarrGenerator<0>::generateTerm(unsigned int) js/src/yarr/YarrJIT.cpp
2 mozjs.dll JSC::Yarr::YarrGenerator<0>::generate() js/src/yarr/YarrJIT.cpp
3 mozjs.dll JSC::Yarr::YarrGenerator<0>::compile(JSC::Yarr::JSGlobalData *,JSC::Yarr::YarrCodeBlock &) js/src/yarr/YarrJIT.cpp
4 mozjs.dll js::RegExpShared::compile(JSContext *,JSLinearString &,bool) js/src/vm/RegExpObject.cpp
5 mozjs.dll js::RegExpShared::compile(JSContext *,bool)Hi!
It sounds like you're having trouble with Firefox for Desktop. I'd recommend contacting the Firefox for Desktop support forum here: [https://support.mozilla.org/en-US/questions/new/desktop https://support.mozilla.org/en-US/questions/new/desktop] ; they'll be more knowledgeable and better able to answer your questions than the volunteers here at the Firefox OS forum.
I hope that helps you! -
I am currently researching for an article to write and consequently have many PDFs open simultaneously. I use the Foxit PDF plug in.
However, I've been doing this for very long now and have never faced such crashes where all my windows close without a warning despite there being no other processes running. I get no warning whatsoever. I usually also have YouTube and Gmail open as well. The crashes have happened far too frequently in the past 4-5 days for me to ignore it and assume it to be a rare fault.enter the menu go to help or ? and start with addons disabled. if it still doesnt work follow this description https://support.mozilla.org/en-US/kb/firefox-crashes-troubleshoot-prevent-and-get-help
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(On desktop PC) When I open Firefox & follow the Help steps (click on History, Tools, etc.), these aren't active links. I'm clicking on a Help display; no actions are executed. Cookies & cache aren't cleared.
Make sure that you do not run Firefox in permanent Private Browsing mode.
*https://support.mozilla.org/kb/Private+Browsing
To see all History and Cookie settings, choose:
*Tools > Options > Privacy, choose the setting <b>Firefox will: Use custom settings for history</b>
*Deselect: [ ] "Always use private browsing mode" -
any help much appreciated
Select Safari ▹ Preferences ▹ Extensions from the Safari menu bar. If any extensions are installed, disable them and test.
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