Firefox 37 crashes when using Peacekeeper browser test
Hi guys, I updated my browser with Firefox 37 and it crashes on me every time I use the Peacekeeper browser benchmark test. I've had no issues using the website in the past. Every time I update my browser I run the test to compare previous results as well as compare the results with Google Chrome.
It works fine with Chrome, but keeps crashing just 2 minutes in the test on FF37. I've tried running it in Safe Mode as well, but it still crashes. My plug-ins are up to date and I've tried a refresh as well. I did not have any other applications while running the test, just the browser was open with one tab. I'm running Windows 7.
Here is the Peacekeeper website: http://peacekeeper.futuremark.com/
I've sent the crash reporter to Mozilla.
Appreciate your help...thanks in advance!
Edit: included the Peacekeeper website.
The problem may be outside of Firefox.
The crash reports flagged these programs;
Signature hang
Process Type plugin Shockwave Flash Version:17.0.0.134
++++++++++++
Signature rx::IndexRangeCache
IPSEng32.dll = Symantec Intrusion Detection
IPSLdr32.dll = Symantec Intrusion Detection
See if there are updates for your graphics drivers
https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration
Download the current full Symantec installer programs.
'''[https://support.norton.com/sp/en/us/home/current/solutions/kb20080710133834EN_EndUserProfile_en_us Download and run the Norton Removal Tool to uninstall your Norton product]'''
After run the full installers.
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System
Provider
[ Name]
Application Error
EventID
1000
[ Qualifiers]
0
Level
2
Task
100
Keywords
0x80000000000000
TimeCreated
[ SystemTime]
2010-07-25T05:15:57.000000000Z
EventRecordID
78845
Channel
Application
Computer
Gatherum
Security
EventData
Photoshop.exe
11.0.2.0
4bf2d4f6
unknown
0.0.0.0
00000000
c0000005
65637275
e28
01cb2bb3471d87bf
C:\Program Files\Adobe\Adobe Photoshop CS4\Photoshop.exe
unknown
b412e368-97ab-11df-8f49-001d60b646ef
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<Provider Name="Application Error" />
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<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2010-07-25T05:15:57.000000000Z" />
<EventRecordID>78845</EventRecordID>
<Channel>Application</Channel>
<Computer>Gatherum</Computer>
<Security />
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<Data>Photoshop.exe</Data>
<Data>11.0.2.0</Data>
<Data>4bf2d4f6</Data>
<Data>unknown</Data>
<Data>0.0.0.0</Data>
<Data>00000000</Data>
<Data>c0000005</Data>
<Data>65637275</Data>
<Data>e28</Data>
<Data>01cb2bb3471d87bf</Data>
<Data>C:\Program Files\Adobe\Adobe Photoshop CS4\Photoshop.exe</Data>
<Data>unknown</Data>
<Data>b412e368-97ab-11df-8f49-001d60b646ef</Data>
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0x6d442188 : 0x21b837 (0x5dd7fc 0x6d4421bc 0x223ce1 0x0)
0x6d4421d8 : 0xa23c9b (0xc3928c 0xca9800 0xc47e60 0x0)
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0x6d4422c8 : 0xb35601 (0x9131004 0x100 0x6d4422f8 0xa13778)
0x6d4422f8 : 0x17149a6 (0x9131004 0x100 0x438004ee 0x6d442308)
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0x6d442518 : 0xa2955b (0x0 0x9 0x0 0x0)
0x6d4426c8 : 0xa2b58f (0x0 0x600d600d 0x702b 0x6d4426f8)
0x6d442798 : 0xceeeae (0xc1d00041 0xbfef0033 0xbfef0034 0x857c)
0x6d442808 : 0xcfe734 (0x8d2a800 0xa36c880 0x8 0x2)
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Kernel Extensions in backtrace (with dependencies):
com.apple.GeForce(6.4.0)@0xcab000->0xd61fff
dependency: com.apple.NVDAResman(6.4.0)@0x9bd000
dependency: com.apple.iokit.IONDRVSupport(2.2.1)@0x9b0000
dependency: com.apple.iokit.IOPCIFamily(2.6.5)@0x977000
dependency: com.apple.iokit.IOGraphicsFamily(2.2.1)@0x98e000
com.apple.nvidia.nv50hal(6.4.0)@0x15de000->0x19f2fff
dependency: com.apple.NVDAResman(6.4.0)@0x9bd000
com.apple.NVDAResman(6.4.0)@0x9bd000->0xcaafff
dependency: com.apple.iokit.IOPCIFamily(2.6.5)@0x977000
dependency: com.apple.iokit.IONDRVSupport(2.2.1)@0x9b0000
dependency: com.apple.iokit.IOGraphicsFamily(2.2.1)@0x98e000
BSD process name corresponding to current thread: WindowServer
Mac OS version:
10K549
Kernel version:
Darwin Kernel Version 10.8.0: Tue Jun 7 16:33:36 PDT 2011; root:xnu-1504.15.3~1/RELEASE_I386
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 1949080825861
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com.Cycling74.driver.Soundflower 1.5.2
com.huawei.driver.HuaweiDataCardECMData 1.33.00
com.huawei.driver.HuaweiDataCardECMControl 1.28.00
com.huawei.driver.HuaweiDataCardDriver 4.25.03
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com.apple.driver.AppleMikeyHIDDriver 1.2.0
com.apple.driver.AGPM 100.12.31
com.apple.driver.AppleHDA 2.0.5f14
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com.apple.driver.SMCMotionSensor 3.0.1d2
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com.apple.driver.AudioIPCDriver 1.1.6
com.apple.driver.ACPI_SMC_PlatformPlugin 4.7.0a1
com.apple.driver.AppleLPC 1.5.1
com.apple.driver.AppleGraphicsControl 2.10.6
com.apple.kext.AppleSMCLMU 1.5.2d10
com.apple.GeForce 6.4.0
com.apple.driver.AppleIntelHDGraphics 6.4.0
com.apple.driver.AppleIntelHDGraphicsFB 6.4.0
com.apple.filesystems.autofs 2.1.0
com.apple.driver.AppleUSBTCButtons 201.6
com.apple.driver.AppleUSBCardReader 2.6.1
com.apple.driver.AppleIRController 303.8
com.apple.driver.AppleUSBTCKeyboard 201.6
com.apple.iokit.SCSITaskUserClient 2.6.8
com.apple.BootCache 31.1
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com.apple.driver.AppleIntelCPUPowerManagement 142.6.0
com.apple.driver.DspFuncLib 2.0.5f14
com.apple.driver.AppleProfileReadCounterAction 17
com.apple.driver.AppleProfileTimestampAction 10
com.apple.driver.AppleProfileThreadInfoAction 14
com.apple.driver.AppleProfileRegisterStateAction 10
com.apple.driver.AppleProfileKEventAction 10
com.apple.driver.AppleProfileCallstackAction 20
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.iokit.IOFireWireIP 2.0.3
com.apple.iokit.IOSurface 74.2
com.apple.iokit.IOBluetoothSerialManager 2.4.5f3
com.apple.iokit.IOSerialFamily 10.0.3
com.apple.iokit.IOAudioFamily 1.8.3fc2
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.AppleHDAController 2.0.5f14
com.apple.iokit.IOHDAFamily 2.0.5f14
com.apple.iokit.AppleProfileFamily 41
com.apple.driver.IOPlatformPluginFamily 4.7.0a1
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.AppleBacklightExpert 1.0.1
com.apple.driver.AppleSMC 3.1.0d5
com.apple.nvidia.nv50hal 6.4.0
com.apple.NVDAResman 6.4.0
com.apple.iokit.IONDRVSupport 2.2.1
com.apple.iokit.IOGraphicsFamily 2.2.1
com.apple.driver.BroadcomUSBBluetoothHCIController 2.4.5f3
com.apple.driver.AppleUSBBluetoothHCIController 2.4.5f3
com.apple.iokit.IOBluetoothFamily 2.4.5f3
com.apple.driver.AppleUSBMultitouch 207.7
com.apple.iokit.IOSCSIBlockCommandsDevice 2.6.8
com.apple.iokit.IOUSBMassStorageClass 2.6.7
com.apple.iokit.IOUSBHIDDriver 4.2.0
com.apple.driver.AppleUSBMergeNub 4.2.4
com.apple.driver.AppleUSBComposite 3.9.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.8
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.6
com.apple.iokit.IOCDStorageFamily 1.6.1
com.apple.driver.XsanFilter 402.1
com.apple.iokit.IOAHCISerialATAPI 1.2.6
com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.8
com.apple.iokit.IOFireWireFamily 4.2.6
com.apple.iokit.IO80211Family 320.1
com.apple.iokit.IOUSBUserClient 4.2.4
com.apple.iokit.IONetworkingFamily 1.10
com.apple.iokit.IOAHCIFamily 2.0.6
com.apple.iokit.IOUSBFamily 4.2.4
com.apple.driver.AppleEFIRuntime 1.4.0
com.apple.iokit.IOHIDFamily 1.6.6
com.apple.iokit.IOSMBusFamily 1.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 6
com.apple.driver.DiskImages 289
com.apple.iokit.IOStorageFamily 1.6.3
com.apple.driver.AppleACPIPlatform 1.3.6
com.apple.iokit.IOPCIFamily 2.6.5
com.apple.iokit.IOACPIFamily 1.3.0Try this: launch iPhoto with the Option key held down and create a new, test library. Import some photos and test to see if the same problem persists.
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