Firefox 4.0 will not work with my Knology email service when 3.6 will, why not?

I've cut and pasted the Knology response to my question. As you can read below, Knology states it is Firefox issue.
Mr. Stanley,
Thank you for contacting Knology Technical Support. I do apologize that you are having problems accessing the webmail service with Firefox. As the error message states this is a problem with Firefox dropping support for some type of code. The way its worded makes me assume that it will be available as a plug in or extension for Firefox, but we do not know what they have dropped out of the base browser. Both Internet Explorer and Google Chrome have no problems accessing the webmail.
Thank you for choosing Knology,
Roy
Knology Technical Support

You can get Firefox 3.6 from http://www.mozilla.com/en-US/firefox/all-older.html

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