Firefox 4 cannot access this one website but all other websites work.

So this happened recently. I use www.thatpetplace.com very often for buy things, but just 2 days ago it stopped loading on firefox 4. It showed this:
Unable to connect
Firefox can't establish a connection to the server at www.thatpetplace.com.
The site could be temporarily unavailable or too busy. Try again in a few
moments.
If you are unable to load any pages, check your computer's network
connection.
If your computer or network is protected by a firewall or proxy, make sure
that Firefox is permitted to access the Web.
I don't know what to do. Please help.

Hi cwilkins45,
I'd try starting Firefox in [[Safe Mode]]. If you don't have the issue while all of your add-ons, extensions, and themes are disabled, you can try adding them back in one by one until you find the culprit. You should look at the [https://support.mozilla.org/en-US/kb/Troubleshooting-extensions-themes Extensions and Themes troubleshooting guide ] and the [[Troubleshooting plugins]] article as well.
Hopefully this helps!

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