Firefox 4 frequently gives message "Firefox is nnot working" and needs restart
I have been using all the beta releases of Firefox 4, but with the final version I frequently receive the message "Firefox is not working," usually when I have it minimized or am otherwise not actively using it. I did not have this problem before the final release. I am running Windows 7 Home Premium with 4 GB RAM. It does not give me a place to file a crash report. So far I can tell, my Firefox installation and all add-ons u to date and compatible with Firefox 4.
See "Hang at exit":
* http://kb.mozillazine.org/Firefox_hangs
* [[Firefox hangs]]
Create a new profile as a test to check if your current profile is causing the problems.
See:
* [[Basic Troubleshooting#Make_a_new_profile|Basic Troubleshooting: Make a new profile]]
There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins"
If that new profile works then you can transfer some files from the old profile to that new profile (be careful not to copy corrupted files)
See:
* http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox
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I went in to use itunes today. It opened up right away, but I can't play any songs nor enter the store. It displays the message ' itunes has stopped working' and then closes. I tried removing itunes and reloading. Same thing. This is on my PC. My wife can still open itunes on her PC. Can anyone help?
Hello printer12
Start your troubleshooting with the article below as it goes over issues with iTunes crashing and multiple options to troubleshoot.
iTunes for Windows XP: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/ts1421
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Turned on laptop (rebooted) after being away from it for a few hours. Went to open my home page. Error message popped up saying Firefox is already running and must be closed. I closed it and another error message popped up saying Firefox can't open - incomplete or missing files.
I went into Processes to close Firefox. Selected 'end process' but nothing happened.
Tried to use Internet Explorer but it just gets hung up. Cannot access anything.
And, because I can't open Firefox, I can't go a refresh.
Everything was working just fine a few hours ago.
Any thoughts?What is the computer system and Firefox on the bad computer?
Separate Issue;
Your System Details on this computer shows;
Multiple versions of your Adobe programs.
Having more than one version of a program may cause issues.
Go to '''adobe.com''' and download the full installers after removing
all of the old programs.
Start '''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Firefox in Safe Mode]''' {web Link} by holding down the '''<Shift><br> ''(Mac Options)'' ''' key, and then starting Firefox. Is the problem still there?
This is not a cure but will make it easier if Firefox locks up in Windows.
'''https://support.mozilla.org/questions/997866''' {web link} -
The download and install processes seemed to work OK
The first Firefox window opened suggesting I update Adobe Flash Player. Clicking on download (with AV s/w either on or off made no diference) produced the Windows message that Firefox had stopped working.
By-passing the Adobe download suggestion and attempting to open up my home page (Google) produced the same result.
In fact any attempt to do anything, i.e. hitting the Enter key or left-clicking the mouse, produced the same result. Firefox freezes and WIndows then closes it.Try to update Windows Vista Service Pack 2 using Windows Update, then select all high-priority or important updates, install them and restart the computer. Run Firefox. If it works fine then OK or if it crashes then there was no problem with the operating system.
The second method is restart your PC, after the manufacturer logo appears and before "Microsoft Corporation(C)" progress bar appears press F8 key. you will be presented with a menu with options-
Safe Mode
Safe Mode with Networking
Safe Mode with Command Prompt
etc. select "Safe Mode with Networking , and then login to your user account. Run Firefox again. If it works normally, then that probably means that your PC was infected prior to installing Firefox. Update your existing antivirus and run a full scan or acquire free Antivirus like Avast Free Antivirus etc.
If it still crashes, then try re-installing NOT Repairing Firefox AFTER INSTALLING AN UPDATED ANTIVIRUS .
OK the last way, better uninstall Firefox 3.6 and install Firefox 4 Beta 7. Firefox 4 Beta 7 runs 3 times faster than Firefox 3.6, with an overall improved interface. -
I click on a link in an E-mail. It complains that Firefox is already running and I must close it. Firefox is NOT visibly running. I check via Task Manager to verify. I find Firefox is running as a process. I kill the process and then can proceed. I did use Firefox earlier and closed it.
Make sure that you do not start Firefox with the -no-remote switch or have set the environment variable MOZ_NO_REMOTE=1 (Control Panel > System > Advanced > Environment variables).
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You can send links from other programs to a Firefox instance that is started with -no-remote, you need to drag links in a Firefox window in such cases.
See http://kb.mozillazine.org/Opening_a_new_instance_of_Firefox_with_another_profile -
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You'll actually need to order a snow leopard DVD first. Then you can download mountain lion via the app store. Confirm you meet the requirements: http://www.apple.com/osx/specs
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Message was edited by: Imp68 -
Each time I close out firefox and try to open it again I get a message the it is still running and needs to be closed. I have to log out to get it to restart
See "Hang at exit":
*http://kb.mozillazine.org/Firefox_hangs
*https://support.mozilla.com/kb/Firefox+hangs
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