Firefox 4 hangs when accessing the "Verified By Visa" capability used by many UK online retailers including Tesco & The National Lottery; is this a known problem?

I recently upgraded to Firefox 4 from version 3 and have experienced a problem when trying to purchase online using my Visa debit card.
UK stores and services are using the "Verified By Visa" system to double-check the validity of credit and debit cards and this capability is called by many stores at the end of their online payment process.
Firefox 4 does not seem able to handle this capability and 'hangs' once data has been entered into the "Verified By Visa" window and sent to the server. This means that the transaction cannot be completed and funds cannot be transferred from Visa to the retailer/service provider. I have experienced this 'hanging' problem with both Tesco online groceries and with the UK National Lottery online site.
Is this a known problem? I had no trouble using this service on these sites with the previous version of Firefox (3.6.8) but the error is solid in Version 4 of Firefox.
Anyone else having this problem or know how to fix it?
NB. I have reverted to the previous version of Firefox temporarily, so the troubleshooting information attached will be of little relevance to this question.

Was having the same problem on the National Lottery website and their "Help" section amounts to an 0845 number, so I did a bit of rummaging online and found a solution.
I had Third Party cookies disabled , so I ticked the box to Accept them(under Tools>Options>Privacy), restarted FF, added funds and the "Verified by Visa" process works properly. I'll just turn it on & off as needed, as I prefer not to accept third party cookies normally.
Hope this helps someone else in the same position - very frustrating, especially when my VbyVisa statement recorded the failed transactions, even though neither my lottery account or my bank account showed any sign of them.

Similar Messages

  • Firefox hangs when accessing video and the process has to be killed

    Relatively new problem. Seems to affect version 5 as well as older versions. Running current version of Adobe Flash. Firefox hangs COMPLETELY. No buttons of any sort are active. Have to use procexp.exe to kill Firefox. Just before the hang it says one of the following: Waiting for AD-g.doubleclick.net or Waiting for Motifcdn2.doubleclick.net or Waiting for Static.inplay.tubemogul.com or Transferring data from S0.mdn.net. If I leave machine running with Firefox hung in this state, the machine eventually gets Blue Screen Of Death. None of this happens when I use Internet Explorer to access exactly the same sites and videos (Youtube for example but the problem is NOT confined to Youtube. It seems to randomly occur even in yahoo videos.) I am a software engineer with only 45 years continuous experience writing scientific software so it could be me? :-) I've tried Firefox 3.6.8, the update to that (was it 3.6.18 or something), and Firefox 5.0. Also tried an older version of flash but nothing seems to help. Again Internet Explorer is NOT having these problems. I will be using IE as primary until whatever is wrong is fixed... Darn! I really liked FireFox... Thanks!

    At this point we want to pinpoint exactly where in your code this behavior is originating from. Try running the included examples which can be found here:
    C:\Program Files\National Instruments\MeasurementStudio\CVI\samples\IMAQ\Display
    C:\Program Files\National Instruments\MeasurementStudio\CVI\samples\Vision\1.GettingStarted
    and see if you experience the same behavior. If we still experience this, then we know that it is a setting within the functions that we need to change. If not, we know that it is somewhere else in the code of the bigger project which is the culprit. 
    Daniel G.
    Applications Engineer
    National Instruments

  • Why does Firefox hang when accessing SSL content on Oracle 10.3.6 WebLogic with JSSE enabled?

    For several weeks we have been working with Oracle support to find out why our Firefox browser hangs for 20-30 seconds when connecting to SSL content on 10.3.6 WebLogic only when JSSE is enabled. It occurs when first attempting to connect to an enterprise WebLogic deployment. When JSSE is disabled the problem does not occur but JSSE must be enabled on WebLogic for our configuration. The problem also does 'not' occur when JSSE is enabled when using IE (8). In 10.3.5 WebLogic, the issue does not occur with Firefox but 10.3.6 is our preferred version and this is a major issue for us.
    For the Firefox version, we used version 18 and 17 with no difference. Thanks for your help.

    Hi,
    I did remove the entry and restarted the managed server, but nodemanager added the option again.
    Regarding startup.properties, it doesn't have any ssl configuration:
    Server startup properties
    #Fri Apr 24 11:54:54 CDT 2015
    Arguments=-Xms1024m -Xmx1024m -XX\:UseConcMarkSweepGC -Djava.net.perferIPv4Stack\=false -Dweblogic.ssl.JSSEEnabled\=false
    SSLArguments=-Dweblogic.security.SSL.ignoreHostnameVerification\=false -Dweblogic.ReverseDNSAllowed\=false
    RestartMax=2
    RestartDelaySeconds=0
    RestartInterval=3600
    AdminURL=http\://wlserver\:7001
    AutoRestart=true
    AutoKillIfFailed=false

  • Finder hangs when accessing external drive

    My finder hangs when accessing an external drive.
    It is specific to a drive the I created on my TC disk.
    That drive and TC work perfectly unless I mouint it and alter anything on that disk (I can read ok but writing causes a freeze.)
    The writing that I do is always ok; if I trash or move something it always ends up where I wanted it after a restart.
    The process looks like:
    I drag an item to the trash (or another directory) and the progress bar shows success down to 3 or 5 seconds and then it stops (curser becomes a spinning beach ball.)
    I can hear the tone of a successful transfer if I wait a little while but the finder is unresponsive untill I restart.
    Once restarted I can check the external disk and the file transer (to a directory or the trash) appears to have completed without corruption.
    I have repaired drives and permissions all over the place with no results.
    Can I just say that I tired of constant unnecessary updates that slow my computer, rearrange my settings and cause crashes and other problems that have to be researched and chased down through hours of online troubleshooting. I would love to have thoroughly tested software and hardware that just works without the hassle of having to constantly tweek my machine to get it to work consistantly.

    Are you saying you have this problem only with one drive, not with others?

  • Firefox hangs when starting, Firefox window title bar says "Firefox (not responding)". (was: Firefox crashes)

    Firefox hangs when starting, during session restore. Uninstalled then installed new Firefix. Same problem. Firefox window title bar says "Firefox (not responding)". It just hangs, won;t display even one page. What to do? Tried -safe-mode, smae result.

    I keep too many tabs open and whilst trying to download a pdf file Firefox 8.01 hung and when I restarted it the Embarrassing page opened. I knew which tab I needed to delete but as soon as I tried to navigate to the errant tab it said "Not Responding" and nothing I could do would make it respond. I tried command line opening in safe mode and the same thing happened.
    I have read the other posts but cannot send a crash dump as it is "Not Responding" and does not get far enough to crash.
    IanH

  • Firefox hangs when opening any context menu - save as, download window, options window, etc

    this is the third time i've had this problem with firefox...
    firefox hangs when trying to download images, files, etc. the right click context menu opens (with bookmark, save page, save image, etc options) but after selecting an option, save image or whatever, the actual save as dialogue box doesn't open and firefox locks up.
    many pages say to open the download pane and clear the history... i can't do that as trying to open the download pane locks it up, too. as does trying to open any other dialogues.
    the first time this happened the only solution i could find was a total wipe and re-install (simple uninstall/re-install didn't work... it had to be weeded out of the registry manually).
    the second time i just happened to be rebuilding my system, so i just did a fresh install on a fresh OS.
    this time i can't seem to resolve the problem with uninstall and re-install...
    help?

    found out what was doing it!
    after trying firefox safe mode and windows safe mode and any number of other things i'd kinda given up for a bit there, but i woke from a dream in the middle of the night thinking "based on the behaviour involved it *must* be something in the shell that's causing this." (sorry, i dream in geek.)
    so i grabbed a shell viewer editor - ShelleExView (http://www.nirsoft.net/utils/shexview.html) (had to use an icky, lesser browser to be able to download it) and gave it a run.
    i listed all the extensions by the date they were added as a clsid and tried to think back to when the problem began... about a month or so after a fresh system reinstall. and through a little trial and error disabling i found the culprit.
    it was an icon overlay handler put in by something called WagerLogic. after looking into the company name i'm going to have to assume this was related to one of the annoying "come lose real money at our virtual casino" pop-ups that infest the net nefariously panning for an easy mark like dickensian orphans.
    i disabled it et voila! firefox is back to full function again.

  • Firefox hangs when javascript is enabled; how can I fix this?

    I've recently had issues with Firefox hanging when visiting many webpages. With javascripts disabled it does not crash.
    Things I have tried:
    Refreshing Firefox
    Uninstalling and reinstalling Firefox
    Using safe mode (did not help, still hangs)
    Updating plugins (all were up-to-date)
    Interestingly, the same thing happens with the same pages using Safari, but I'm not sure what this means.

    I understand that Firefxo is hanging even though you have updated. There was another security release for Flash today as they are addressing some major security issues this week.
    I would recommend changing your Flash plugin to a click to play status. Go into about:plugins and click "Always Ask to Activate" for your flash player.

  • I have firefox 8 when i try to go in yahoo games lobby list i can not get in the lobbys off that page

    i have firefox 8 when i try to go in yahoo games lobby list i can not get in the lobbys off that page

    i have firefox 8 when i try to go in yahoo games lobby list i can not get in the lobbys off that page

  • I updated my iPad OS this morning, and now I can no longer use iMessage to send pictures.  When I try to get one for the camera tool, it blows up.  Is this a known problem?

    I updated my iPad OS this morning, and now I can no longer use iMessage to send pictures.  When I try to get one from the camera roll, it blows up.  Is this a known problem?

    your ipad explodess? It's in pieces everywhere?
    the picture opens and is zoomed in and you cannot zoom out?

  • I downloaded the latest Adobe Reader when prompted. Since then I cannot use Safari File Print to print web pages - the printer dialogue window opens but the page is blank. Also, when I try to use the safari Help button,the dialogue box is blank.

    I downloaded the latest Adobe Reader update when prompted. Since then I cannot use Safari>File>Print to print web pages - the printer dialogue window opens, but the page remains blank. Also when I try to use the Safari Help button, the dialogue box opens but remains infuriatingly blank. Can anyone help me to solve this problem?

    Back up all data.
    Quit Safari. In the Finder, select Go ▹ Go to Folder from the menu bar, or press the key combination shift-command-G. Copy the line of text below into the box that opens, and press return:
    /Library/Internet Plug-ins
    From the folder that opens, remove any items that have the letters “PDF” in the name. You may be prompted for your login password. Then launch Safari and test.
    If you still have the issue, repeat with this line:
    ~/Library/Internet Plug-ins
    If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari again.

  • HT4972 My IPad 2, IPhone 3GS ans iPod  no longer work with apple TV, I have 2 apple TV in my house and for he last 3 weeks the iPod was the only one we could use for appleTV now none of them works, the apple TV icon does not show up any more. Re-startedev

    My IPad 2, IPhone 3GS ans iPod  no longer work with apple TV, I have 2 apple TV in my house and for he last 3 weeks the iPod was the only one we could use for appleTV now none of them works, the apple TV icon does not show up any more. Re-started everything.

    Ok thank you so much, for your timely response.
    RESPONSES:
    1)   When I set up my iMac, I did not transfer any data directly from my windows PC.  I simply used the same iTunes login and account.  I have access to all of the files via the "Purchased" section of the iTunes store.  If I click "Download Previous Purchases"  text, I can download ALL of the purchases I have ever made.
    2)   I have the Apple TV 2, so good news, question answered.  I thought maybe it was the Apple TV 1, but it is the Black model, so bam.  Good response for you.  Well the whole damned reply is an awesome response, just pointing out that one piece of awesome.  I stated that it was an Apple TV 2, and yet you were still good enough to figure I could be mistaken, and provide me with knowleedge just incase.
    QUESTIONS:
    3)   So can my iMac not stream the data directly from itunes, without download?  Apple TV can, but perhaps that is something among many things that maker it unique, and awesome.
    SERIOUSLY.... THANK YOU... 
    I work in the computer support section for the Military.  The only problem is we use Windows , lol.  Well that and i've been gone for nearly 6 months on recover.  I go back next month though I hope.  But working in that field gives me the abilty to judge responses that run inside the same vein.  Your response was so awesome that I half thought I might have written it myself. 

  • PE9 "The file is damaged or is a format that cannot be included in the Organizer"

    I am trying to rebuild my Photoshop Elements 9 Organizer content after a previous computer was physically damaged beyond repair.
    I reinstalled PE9 and told it to import the image files from my HDD. It imported a large number but also rejected a large number with the message "The file is damaged or is a format that cannot be included in the Organizer".
    These are files which were happily resident and accessible in the previous PE9 installation on the now-dead computer and there is nothing special about them. They are almost all .JPG format (this is not a RAW or CR2 problem) and those that I have accessed by other means (e.g. with Irfanview) are not damaged.
    Can someone tell me why PS9 is not able to import these files ?
    Thank you.

    Hi pacman110,
    I was getting the same error message when importing a folder with only jpg images to PSE 9 Organizer (trial version).
    Since I read a couple of threads where corrupted EXIF data was a possible reason for import failures, I changed the EXIF data - in the Windows Explorer's file properties dialog (Win 7) - to some value, applied it and changed it back again. After that the import worked fine for that file.
    Later I figured out, that all images causing the error were previously tagged in Picasa 3 and later untagged - so these images actually had no tags at import. Tagging the image(s) again (in Picasa) also seemed to solve the issue.
    In my case it unfortunately didn't solve the problem, because I wanted to get rid of the Picasa Tag (IPTC keyword). Therefore I removed it using the file properties dialog.
    Picasa still shows the image as tagged though. Removing the - on the file non-existing - tag in Picasa results in the same issue as above. At this point the only workaround is to remove the tag in Picasa, close Picasa and set and remove some tag with Windows Explorer, which is pretty annoying regarding the amount of files.
    Conclusion: removing a tag with Picasa seems to make jpg images unimportable to PSE 9 Organizer.
    Workaround: Add the tag again or remove with Windows Explorer or remove tag with Picasa, close Picasa and then tag/untag the image(s) with Windows Explorer.
    Maybe this helps.

  • Since ios 6 update hotmail fetches or push on its own. I have hotmail set to manual. Best I can tell its only hotmail and not yahoo. Is this a known problem? How do I make hotmail stop checking for mail when I have it set to manual?

    Since ios 6 update hotmail fetches or push on its own. I have hotmail set to manual. Best I can tell its only hotmail and not yahoo. Is this a known problem? How do I make hotmail stop checking for mail when I have it set to manual?

    Hello,
    '''Try Firefox Safe Mode''' to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.
    ''(If you're not using it, switch to the Default theme.)''
    * On Windows you can open Firefox 4.0+ in Safe Mode by holding the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
    * On Mac you can open Firefox 4.0+ in Safe Mode by holding the '''option''' key while starting Firefox.
    * On Linux you can open Firefox 4.0+ in Safe Mode by quitting Firefox and then going to your Terminal and running: firefox -safe-mode (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
    * Or open the Help menu and click on the '''Restart with Add-ons Disabled...''' menu item while Firefox is running.
    [[Image:FirefoxSafeMode|width=520]]
    ''Once you get the pop-up, just select "'Start in Safe Mode"''
    [[Image:Safe Mode Fx 15 - Win]]
    '''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshooting extensions and themes]] article for that.
    ''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
    ''When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.''
    Thank you.

  • "The file is damaged or is a format that cannot be included in the Organizer"

    I have been "repairing" or "restoring" an old photo using PSE 3.0. I scanned the photo to get it into my computer. I began by making 2 copies of the image in case I goofed and needed to start anew. I began "cleaning and cloning" [my terminology, not Adobe's] on a part time schedule. At the end of each sitting, I would close PSE and save the work back to the original file in "My Pictures". [I expect to get chided on this, so fire away.] After I had moved the image into and out of PSE a few times, I was presented with the phrase: "The file is damaged or is a format that cannot be included in the organizer." PSE will not re-open the image now. The Properties show the file to be "Adobe Photoshop Elements Image" and the file name ends with .PSD . I cannot remember precisely what steps I took to close PSE and save the results the last time I worked on the image. I have "restored" or "repaired" about a dozen other old images thus far with satisfactory results [ I may look back and marvel at the naivete of that statement later] and this never happened before. Is this image forever barred from being imported back to PSE for further work? Should I begin the project from scratch with one of the spare copies? I have been using "Adobe PSE 3.0 Classroom in a Book", and "The Missing Manual" [Barbara Brundage] as my guides. Do I need to use the Photo Organizer exclusively to store my "works in progress"? I am using Windows XP Home.

    Larry,
    >save the work back to the original file
    As long as you have a backup (as you do) and are not repeatedly saving as jpg which will progressively degrade the file there is nothing wrong with this procedure. (You should save as psd or tif.)
    I don't know what happened to corrupt the file but you may be able to save your work. Download the free Irfanview from here:
    http://www.irfanview.com/
    Try to open the corrupted psd. If successful save it to another name as psd and again as tif. Then see if either or both can be opened in PE3.
    >Do I need to use the Photo Organizer exclusively to store my "works in progress"?
    No. I never include some projects in Organizer unless I want to be able to find them easily later based on multiple criteria.
    Let us know how you make out.
    Bob

  • I think I am see a bug, Under FF 3.6 Mem Usage is 80 mb and CPU is 2%. Under FF 4.0 Mem Usage is 210+mb and CPU usage is 35%. Also in FB on some Zynga games the plugin-container Mem Usage is running at over 400mb in FF 4.0, is this a known problem?

    I think I am see a bug, Under FF 3.6 Mem Usage is 80 mb and CPU is 2%. Under FF 4.0 Mem Usage is 210+mb and CPU usage is 35%. Also on FB on some Zynga games the plugin-container.exe Mem Usage is running at over 400mb in FF 4.0, is this a known problem?

    I think I am see a bug, Under FF 3.6 Mem Usage is 80 mb and CPU is 2%. Under FF 4.0 Mem Usage is 210+mb and CPU usage is 35%. Also on FB on some Zynga games the plugin-container.exe Mem Usage is running at over 400mb in FF 4.0, is this a known problem?

Maybe you are looking for

  • Publishing error (failed to connect to server)

    Using X5, I am trying to publish to our help server (web help pro), but getting a message in the output window "Warining: Failed to publish to 'yourserver'. reason: Failed to connect to server. All my permissions are set up as described here: http://

  • How to schedule business rule in Planning

    HI, Is it possible to schedule Business Rule on specified time, i mean automation to execute business rule after certain events or date. Secondly can we run maxl file using windows scheduler? Regards Kumar

  • $doc root Variable use in obj.conf file of iPlanet6 SP2

    Is there any way I can build expressions in obj.conf file using $docroot variable? I have the following configured in the obj.conf now: <<Object name="default"> NameTrans fn="NSServletNameTrans" name="servlet" NameTrans fn="pfx2dir" from="/servlet" d

  • How to View Album as Only THumbnails and Enlarged Image

    I hope I can explain this right... When I click an album on my page, it takes me to a page of smaller thumbnails of all of the images in that album and the thumbnails are scattered around the page. When I click on any of the images, it takes me to a

  • UKMCRED_SGM0C: Only tables and views are permitted for extraction???

    All,   My BI transport got failed (from Dev to QA) with the reason   " UKMCRED_SGM0C: Only tables and views are permitted for extraction" . Can you please help me in this. Thanks, Andy