Firefox 4 has completely messed up my computer,lost all my bookmarks, and cannot replace them, Tried reinstalling 3-6-13, but they have all gone. It has ruined my browser.

Installed 4, but it will not work or display opening page. Reinstalled 3-6-13,but the bookmarks toolbar has gone, replaced by sidebar, but it will not accept new bookmarks and will not sync with my other computers bookmarks. I am not an expert deeply regret installing 4, have spent six hours trying to sort it out. Even system restore will not recover the original bookmarks.

There are two folders: in the original account main /Users folder there is an icon of a house and a shared folder.
In the new admin account, there is the same thing.
I do not have a backup, but I can eaisly backup all of my important data by just dragging the user folder onto an external harddrive.
Yes, I did log out of the old account & into a new admin one.
Other facts: I cannot create folders in the original (old) account. For both accounts, I cannot access any programs, except for safari and ones that I come with the computer. For example, I cannot open Chrome or Word. Safari sometimes pops open a window that says I have the wrong keychain. This does not happen all the time, so I do not know exactly what the message said, something about keychains.
Also, when I click on the house in the User folder, I find that my old user folder is inside of it (that's where I can access all of my old documents). The old user folder has the old username that I tried changing (which started this whole mess)
Thanks for the help--any ideas of what I should do?

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I removed from my computer macbook, mac app store, and now I want to reinstall with "software update" but doesn´t appareance

I removed from my computer macbook, mac app store, and now I want to reinstall with "software update" but doesn´t appareance

Hola, buen dia, Ignacio. Saludos desde México.
To get the Mac App Store back you will need to manually download and install the Mac OS X 10.6.7 Update Combo;
http://support.apple.com/kb/DL1361
It is safe to install this over your current installation of 10.6.7. It will reinstall the Mac App Store, as well as fill in any gaps that your installation my have. It is a common troubleshooting step.
Ciao

I have just used migration assistant to import photos (using an ethernet cable) from my PC. It has worked but they have gone into a new user on my MacPro. How can I merge them into the one user account.

I have just used migration assistant to import photos (using an ethernet cable) from my PC. It has worked but they have gone into a new user on my MacPro. How can I merge them into the one user account.

How many pictures (or how many bytes) are we talking? Now that the pictures are imported one way to cross users is to use a removable drive (although large volumes of files preclude this).
The other is to login as the user where the pictures are, then copy them into the public drop box of the user where you want the picture.
The arrow is showing (in ths example) copy files from the Pictures folder for my user to the guest user accounts public dropbox. When you do this you may have to authenticate and you won't be able to see the results of the copy until you log in as the other user.
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When I try to print anything in Firefox, email or internet, I get a message that says printer error and nothing prints. Tried printing same stuff from Internet

When I try to print anything in Firefox, email or internet, I get a message that says printer error and nothing prints. Tried printing same stuff from Internet Explorer it works fine.

hello bdoolen, please try to [[Reset Firefox – easily fix most problems|reset firefox]] and see if this can address the issue...

Why does Apple not give a list of error messages and possible solutions? I have the (-54) error continually that has suddenly appeared and cannot find a solution, even though other users seem to have the same problem.

Why does Apple not give a list of error messages and possible solutions? I have the (-54) error continually that has suddenly appeared and cannot find a solution, even though other users seem to have the same problem.

This is a user to user forum. Apple isn't here and won't answer you. You need to contact Apple directly. You can use the Contact button at the bottom of the screen.

HT4113 I have followed all directions about restarting my ipod after it has locked, but they have not worked. What can I do to fix the Ipod?

I have followed all directions from the website to unlock my ipod when it states Ipod is disabled, but they have not worked. Is there anything else I can do to unlock the Ipod?

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
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You can redownload most iTunes purchases by:
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TS1369 My iphone keeps making the charging noise on and off and computer keeps making noise too and cannot use iphone on computer

My iphone keeps making the charging noise on and off and computer keeps making noise too and cannot use iphone on computer

Clean the dock connector.
Reset the device or restart.

I copied this from your 5.0 download information: "All of the App Tabs you have set when you close Firefox will open as App Tabs when you start Firefox again." When I opened my computer today all my apptabs from yesterday had disappeared. Why?

Your download page for 5.0 stated: All of the App Tabs you have set when you close Firefox will open as App Tabs when you start Firefox again.
I liked the convenience of using App Tabs and was disappointed to find that the ones I had set up yesterday were gone today. Am I doing something wrong?

Works fine for me, I can simulate your problem by improperly closing Firefox.
The correct way would be to close the windows you don't want and then to exit Firefox through the File ("'''Alt+F'''") menu then use '''Exit''' or '''Qui'''t depending on your system.
But '''I can simulate your problem''' by closing the good window with "X" in the upper right-corner first (the one with the app-tabs) and then close the other window by any means.
You restart Firefox and open a window, since you closed without app-tabs there are none so you just see a window with your home page.
Firefox has some things added to Firefox 4 and therefore in Firefox 5.
# "'''Alt+S'''" (Hi'''s'''tory menu)
# "'''Restore Previous Session'''" (that's the window without the app-tabs, but you have to this first)
# "'''Restore Recently Closed Windows'''" -- can choose which window to reopen based on name and the mouse-over tells how many tabs. or you just use "'''Restore All Windows'''" without the guessing.
''I know you are on a Mac, and this affects Windows user more than anybody else, but it does affect other systems besides Windows, occasionally, perhaps more often now with the plugins container.''
The following may not completely eliminate having to terminate Firefox through the Windows Control Panel but it will come very close.
'''Plug-in and tasks started by Firefox may continue after attempting
to close Firefox''' The "X" in the upper right-hand corner closes the
Window (same as Ctrl+Shift+W) but even if it is the last Firefox window,
it does not necessarily close Firefox .
The only '''proper way to exit Firefox''' is to use '''Exit''' through the
File menu, not the "X" in the upper right corner of last Firefox window.
In the Firefox 4 and 5 that would be Alt+F then X
* '''Firefox hangs''' | Troubleshooting | Firefox Support <br>http://support.mozilla.com/en-US/kb/Firefox%20hangs#w_hang-at-exit
Use the '''Windows Task Manger''' to remove all running firefox.exe in the "'''Processes'''" tab of the Windows Task Manager, then restart Firefox.
If Firefox will still not start, remove the parent.lock file from the profile which is created each time Firefox is started to prevent other Firefox tasks from running, see<br>
http://kb.mozillazine.org/Profile_in_use#Remove_the_profile_lock_file
'''Avoiding Problems with close/restart''' ''choose either extension''
:Use to close and restart Firefox after enabling or disabling an extension, switching to a new theme, or modifying configuration files, then you don't have to worry about delay or have to look in the Task Manager to see if Firefox is closed yet.
Both extensions use the same keyboard shortcut "'''Ctrl+Alt+R'''" or a file menu option.
*"'''Restartless Restart'''" extension for Firefox 4.0+ only (2 KB download ) <br>https://addons.mozilla.org/firefox/addon/249342/
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Itunes match; a) if incorrect genre etc data has been uploaded to icloud, cannot delete it or replace the track/ data b) now have 9k tracks "stuck" in icloud and cannot delete them no matter what I do. eh?

Hi
I;m having so itunes match issues.
I ran itunes match. I';ve since foumd, I think:
a) if incorrect genre etc data has been uploaded to icloud, I cannot find how to delete it and reupload correct song and data. I am presently assuming that once songs are matched, the meta-data, genre, etc etc thats uploaded is now treated as 'the master' by itunes.
Question: if I want to change the genre on a track, whats the correct way to overwrite the data held in the icloud? if I delete the track i just bring down the old incorrect genres again!
b) I've deleted from the icloud all my music tracks (select all, delete, Y to delete tracks from icloud). I have turned off itunes match on my ipad, iphone, appletv mac and windows pc. I've deleted the itunes library files too from mac and pc in desperation. But hours /days later, when I turn on itunes match on mac or pc, it tells me i still have 9k tracks in icloud. All with the old, wrong meta-data ready to mess up my [now-corrected] files back on my pc!
I cannot delete them no matter what I do. The number of tracks in the cloud was 12k, now 9k so its reducing, by about 1500 tracks a day.
does it really take itunes servers that long to delete the tracks I've asked it to delete, or am i seeing garbage data?
is there a quicker way of deleting all my itunes match library, songs and data?

Thanks for the helpful replies.
My original intention was to 'upgrade' some of my tracks. In those cases, I'd iTunes matched, and the process was completed.
I later downloaded those new tracks but found during that process, the tracks I was downloading had the old metadata.
I guess the idea there is to update the local genres, 'update iTunes match' and wait. How long, I don't know but that's the current solution,yes ?
Thing is I was trying to get my local library updated and, as I thought it, back in order, but was finding my local genre updates were being overwritten. I had a lot of tracks that kept on stating they could be downloaded so I thought the new files hadn't been copied down...
I think I was trying to get match to do too many things at once.
Deleting my tracks in the cloud? Was an act of desperation to start over with all known good genres locally and to re- upload, start over. I'd read in some forum or other to do that, I guess that was wrong,
Ok so I will.. Err,
A wait and see how long it takes to delete my tracks in the cloud ie let it complete the process I'd already started.
B Correct my local tracks genres
C Wait til those changes propagate up to the iCloud ( or whatever the right term is)
Q1: How long should I wait for A and C to complete?
Q2: Is it 100% definite that local genre changes will get copied up to the cloud, when I 'update iTunes match'?
I don't see any animated cloud icon, but I will watch for it!
Thanks again
Iain

My computer is going to sleep and wont wake up by touching keyboard or mouse. I have to use the power button

Can anybody help? My computer is going to sleep and I cant wake it(bit like a teenager) by using the mouse or keyboard. I have to use the power button. Any ideas?

Hmm, that support link doesn't like me.
Do you have the discs that came with the computer? If so, put Install Disc 1 into the combo drive and boot up while holding the C key. Does anything show up on the screen? Do you hear the fan running? When running from a CD or DVD, the fan usually runs at a fairly fast pace and should make some noise.
Keep in mind that you have a 1-year hardware warranty with any new or refurbished Mac, so if something has gone wrong, you should be able to have it replaced free of charge, unless the MacBook shows some form of damage.
~Lyssa

HT201272 I recently got a new computer and authorized it. I have only been able to find the newest of purchases. I am missing hundreds of downloads/playlists and cannot get them to sync from my ipod. How do I locate all my playlists?

I have hundreds of songs, most of them purchased from the ITunes Store. I am only able to find the newest of purchases. I have a new laptop (my old one died) and have de-authorized the old PC and authorized the new one.
I thought I might have two separate id's, for some reason, but am unable to find any info re the possible second one. i.e., cannot log in, apple does not recognize it as a user id.
Everything I have/had is on my IPod but I am unable to migrate the music from the IPod to my PC. I have downloaded all the updates for the PC and the IPod. I am at a loss as to how to recover my music and cannot find a way to contact anyone at Apple without having to pay a fee.
Any help will be greatly appreciated.
Thanks,
Judi Dupree

NicoleDianneAgnes wrote:
... I haven't yet gotten rid of the old computer, ...
That is good News...
From your OLD computer...
Copy your ENTIRE iTunes FOLDER to an External Drive... and then from the External Drive to your New Computer..
Full Details Here > http://support.apple.com/kb/HT1751
Also... Have a look at these 2 Videos...
http://macmost.com/moving-your-itunes-library.html
http://macmost.com/moving-your-itunes-media-to-an-external-drive.html

I have an open case. I can't get a response from Adobe. My computer was hit by lightening and cannot be repaired. It had Photoshop on it. I want to get a copy of Photoshop for my new computer using the serial

My computer that had Adobe Photoshop CS6 on it was hit by lightening and cannot be repaired. I want to get a copy of Photoshop for my new computer. I have an open case, but I cannot get Adobe to respond to it. I have sent the serial# and a copy of the license. Every time I try the chat function to get help, I get dropped with the message "chat is no longer available." I WANT MY PHOTOSHOP!

This is a user forum, not a channel to address Adobe. As your fellow users and volunteers, we'll be happy to help you if we can.
You can download the CS6 trial version just like anybody else.
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HT1926 I have a French computer running on 32 bits instead of 64 (Vista). Reinstalled several times iTunes but keep on having failure 42110!! No download available for 32 bits????

I have a French computer running on 32 bits instead of 64 (Vista).
Reinstalled several times the latest iTunes but keep on having failure 42110!!
No download available for 32 bits???? This is more an Apple support question!!

Try this user tip:
https://discussions.apple.com/docs/DOC-4831
Hope that helps.
Regards.
Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question.

How come the latest version of firefox (4.0) lost the feature of saving the bookmarks whenever I exit the browser? Now the only option is actually closing all the bookmarks and manually opening them again.

With previous versions of Firefox, I was always asked this question whenever I exit the web browser and turning my laptop off: Do you want to save your bookmarks?... At least that was the message of the question. Right now, my only option is actually closing all the bookmarks and manually opening each one of them or starting from a saved bookmark list.
Thanks!

One change in Firefox 4 is to by default stop Firefox displaying the warning message, but it can be turned back on by changing some preferences.
# Type '''about:config''' into the location bar and press enter
# Accept the warning message that appears, you will be taken to a list of preferences
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My bookmarks and tabs disappeared. Tried to import them from bookmark list, now they are completely gone.

My issue began after I had a "Blue Screen of Death" on my laptop. Since then, all of my internet settings aren't correct and Firefox does not load for several minutes (longest was 30 min). All of my bookmarks and tabs were gone when I finally got Firefox to open. I just tried to (Ctrl + Shift + B), all my bookmarks were there, however when I tried to import them, nothing happened and they've disappeared.
Prior to Ctrl+Shift+B I had reloaded a previous version of Firefox. Yesterday I loaded the current version...still no help to my bookmarks/settings.

A possible cause is a problem with the file places.sqlite that stores the bookmarks and the history.
*http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox
*https://support.mozilla.com/kb/Bookmarks+not+saved#w_places-database-file

Firefox 4 has completely messed up my computer,lost all my bookmarks, and cannot replace them, Tried reinstalling 3-6-13, but they have all gone. It has ruined my browser.

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