Firefox 4 on Mac OS has a serious problem with Indic scripts

I visit websites with unicode bengali fonts quite regularly, all of which work perfectly with safari, chrome and previous versions of firefox. Firefox 4, however, just freezes up and has to be aborted.
following are two examples
http://mukto-mona.com/banga_blog/
http://prothom-alo.net/
I use Max OS X 10.5.8

Sorry, the official version of Firefox 4 requires Mac OS 10.5 or later, and an Intel processor.
You can download an unofficial version that works with 10.4 and PowerPC Macs from http://www.floodgap.com/software/tenfourfox/
or you can download the previous version from http://www.firefox.com/all-older.html

Similar Messages

NEW VERSION has a serious problem with the recepient fields

TO
CC
BCC
old version I could paste from excel a list of email addresses into the TO field and it would work perfectly even if:
they had a "," (comma) at the end of each email
or if
they had a line break (one empty row)
TB would just recognize them as valid - for example:
"[email protected],
[email protected]
[email protected]"
would be treated as
[email protected]
[email protected]
[email protected]
~~~~~~~~~~~~ NEW VERSION BUG:
it chokes at both the comma and the empty line -- it sends the message but puts a comma as
",[email protected]"
when sending the [email protected] line for example.
PLEASE FIX THIS PROBLEM.
THANK YOU
Also I find the graying of the header section when not active to be annoying BECAUSE IT MAKES IT HARD TO READ (BLACK ON GRAY HAS NO CONTRAST) -- WHY MAKE IT SO FANCY AND BAD? TB IS GREAT ALREADY
THANK YOU

Hi Toad - thanks for the note. I saw that you were able to recreate it -- your first reply talking about importing addresses .csv etc. is all fine but the way I have used TB for years is as follows. I run several mailing lists etc.
for example
I go to excel
and I copy let's say a 100 rows (1 column) that contain either
~~~~~~~~~~~~~~~~~~~~~~
[email protected]
[email protected], [email protected]
[email protected],
<BLANK cell anywhere>
~~~~~~~~~~~~~~~~~~~~~~
THEN I go to TB - put curser in BCC field (change TO to BCC) - and hit paste.
It pastes it as one line.
THEN I press RETURN
and it separates it to multiple BCC lines.
This has always worked.
The new version chokes at this
AT THE BLANK LINE
AT THE COMMA
ETC.....
Thanks for reporting it b/c it's a very important bug.
''Toad-Hall [[#answer-670828|said]]''
<blockquote>
I've just tested this on my system.
Test one:
Copy pasted two email addresses from a column in an excel sheet.
One was above the other - no blank rows.
Pasted as two email addresses separated by a comma.
Sent and received ok, so the commas did not cause an issue.
Test two:
Created a blank line/row in excel sheet between the two email addresses, then copy pasted the two plus the blank line.
In TO field this was shown as: email address followed by two commas then last email address.
When sent this caused the second email address to become invalid. After fist comma, it added double quotes followd by a comma (where the blank line was positioned) then added another double quote just before the @ in the second email address. this made the second email address invalid.
So it is definately not working with blank lines.
First email received ok, second email returned a Mail Delivery Service Delivery Status Notification - Recipient address rejected: User unknown in virtual mailbox table.
However, if you imported the .csv file as an address book, you could use it within Thunderbird. If wanting to send one email to several people, then create Mailing Lists. This does not fix your scenario, but it will resolve the issue of sending one email to a group of valid email addresses.
Info on Mailing lists.
* https://support.mozilla.org/en-US/kb/how-create-and-use-mailing-lists
</blockquote>

Serious problem with AppStore/iTunes WiFi Store. Cannot connect

Hi
I has a serious problem with my iPod Touch: When I tries to open App Store on my iTouch, I usually gets this message: *"Cannot connect to iTunes Store"*, often followed by *"Cannot retrieve download information. Please connect with iTunes."*. iTunes on my MacBook seems to work just fine.
I might also be able to use the AppStore for a minute or so, and then the problems are coming back. All other internet-enabled apps is working fine, except the iTunes WiFi Store who's having the same problems as AppStore.
What should I do?

That would be a wonderful suggestion if my computer could connect to iTunes. Since about July my computer keeps giving me error 11222. I've tried everything on the support discussion board, but they haven't solved the problem either, and my software is up to date. Today instead of giving me the error, it's just been sitting for hours saying "Accessing iTunes Store". I was really hoping that I could just use the wifi on the iPod to access the iTunes and AppStore. Any other suggestions until iTunes gets fixed on my computer? Thanks for your help - Lex

My wife has been having problems with Safari, and many third party software and malware programs infecting her Mac Book Pro.

My wife has been having problems with Safari, and many third party software and malware programs infecting her Mac Book Pro. I have tried to reset Safari but it keeps coming back, taking over Safari, changing defaults, start pages, and search engines, Etc.
Is it safe to use programs like MacKeeper, who keeps send my wife's computer message and alerts, or should I just wipe the drive and start over?
Skip

I am having lot's of lag time with Safari, etc..
I'll type in a website.. and it will take 15-20 seconds to start..
Start time: 17:51:37 12/02/14
Model Identifier: MacBookPro11,3
System Version: OS X 10.10.1 (14B25)
Kernel Version: Darwin 14.0.0
Time since boot: 14 days 3:02
USB
   My Passport 07B8 (Western Digital Technologies, Inc.)
Diagnostic reports
   2014-11-13 QuickLookSatellite crash x2
   2014-11-21 com.apple.WebKit.Plugin.64 crash
Log
   Nov 30 21:32:39 PM notification timeout (pid 345, Adobe CEF Helper)
   Nov 30 21:32:39 PM notification timeout (pid 99018, CEPHtmlEngine)
   Nov 30 21:32:39 PM notification timeout (pid 99019, CEPHtmlEngine He)
   Dec 1 09:09:03 [[0xffffff802bfa4000] OpCode 0x0C01 (Set Event Mask) from: kernel_task (0) Synchronous status: 0x00 (kIOReturnSuccess) state: 2 (BUSY) timeout: 5000] Bluetooth warning: An HCI Req timeout occurred.
   Dec 1 09:52:03 PM notification timeout (pid 266, Creative Cloud)
   Dec 1 09:52:03 PM notification timeout (pid 346, Adobe CEF Helper)
   Dec 1 09:52:03 PM notification timeout (pid 345, Adobe CEF Helper)
   Dec 1 10:04:37 process WindowServer[114] caught causing excessive wakeups. Observed wakeups rate (per sec): 170; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 12755007
   Dec 1 10:31:08 ALF: ifnet_get_address_list_family error 12
   Dec 1 10:59:17 process Meeting Center[2921] caught causing excessive wakeups. Observed wakeups rate (per sec): 647; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 45104
   Dec 1 12:24:35 process com.apple.WebKit[4567] caught causing excessive wakeups. Observed wakeups rate (per sec): 297; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 76962
   Dec 1 14:31:01 process com.apple.WebKit[7400] caught causing excessive wakeups. Observed wakeups rate (per sec): 397; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 53188
   Dec 1 14:43:52 process com.apple.WebKit[7400] caught causing excessive wakeups. Observed wakeups rate (per sec): 224; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 150084
   Dec 1 14:47:34 process com.apple.WebKit[7400] caught causing excessive wakeups. Observed wakeups rate (per sec): 332; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 222103
   Dec 1 15:03:29 process com.apple.WebKit[7400] caught causing excessive wakeups. Observed wakeups rate (per sec): 214; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 370572
   Dec 1 16:38:03 SIOCPROTODETACH_IN6: utun2 error=6
   Dec 1 16:38:08 SIOCPROTODETACH_IN6: utun2 error=6
   Dec 1 20:08:30 jnl: disk3s2: replay_journal: from: 112328704 to: 113115136 (joffset 0x3a38000)
   Dec 1 20:08:30 jnl: disk3s2: journal replay done.
   Dec 1 20:27:11 com.adobe.acc.AdobeCreativeCloud.75292.UUID: Service exited with abnormal code: 5
   Dec 2 08:23:00 process com.apple.WebKit[11891] caught causing excessive wakeups. Observed wakeups rate (per sec): 161; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 527508
   Dec 2 09:29:37 firefox (map: 0xffffff80317c5960) triggered DYLD shared region unnest for map: 0xffffff80317c5960, region 0x7fff9ae00000->0x7fff9b000000. While not abnormal for debuggers, this increases system memory footprint until the target exits.
   Dec 2 10:04:39 SIOCPROTODETACH_IN6: utun2 error=6
   Dec 2 10:04:44 SIOCPROTODETACH_IN6: utun2 error=6
   Dec 2 16:42:24 process com.apple.WebKit[26151] caught causing excessive wakeups. Observed wakeups rate (per sec): 153; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 45002
Swap (MiB): 41556
Activity
   Net: 210 in, 20 out (KiB/s)
Memory: kernel_task (UID 0) is using 1632 MB
kexts
   com.cisco.kext.acsock (1.1.0)
   com.wdc.driver.USB.64.10.9 (1.0.1)
Daemons
   com.cisco.anyconnect.vpnagentd
   com.oracle.java.JavaUpdateHelper
   com.apple.installer.osmessagetracing
   com.microsoft.office.licensing.helper
   com.google.keystone.daemon
   com.wdc.WDSmartWareService
   com.oracle.java.Helper-Tool
   com.adobe.fpsaud
   com.wdc.SmartwareDriveService
Agents
   com.adobe.AdobeCreativeCloud
   com.zimbra.desktop
   com.citrix.ServiceRecords
   com.google.keystone.system.agent
   com.apple.photostream-agent
   com.genieo.completer.download
   com.genieo.completer.update
   com.cisco.anyconnect.gui
   com.citrix.ReceiverHelper
   com.citrix.AuthManager_Mac
   com.citrix.FMDAgent.14800.UUID
   com.oracle.java.Java-Updater
   com.fiplab.MailTabProHelper
   com.adobe.PDApp.AAMUpdatesNotifier.74724.UUID
   com.citrixonline.GoToMeeting.G2MUpdate
   com.apple.AirPortBaseStationAgent
   com.microsoft.SyncServicesAgent
Startup items
   /System/Library/StartupItems/ciscod/ciscod
   /System/Library/StartupItems/ciscod/StartupParameters.plist
Bundles
   /System/Library/Extensions/hp_fax_io.kext
   - com.hp.kext.hp-fax-io
   /System/Library/Extensions/hp_Inkjet1_io_enabler.kext
   - com.hp.print.hpio.Inkjet1.kext
   /System/Library/Extensions/hp_Inkjet4_io_enabler.kext
   - com.hp.print.hpio.Inkjet4.kext
   /System/Library/Extensions/hp_Inkjet8_io_enabler.kext
   - com.hp.print.hpio.inkjet8.kext
   /System/Library/Extensions/JMicronATA.kext
   - com.jmicron.JMicronATA
   /System/Library/Extensions/WD1394_64_109HPDriver.kext
   - com.wdc.driver.1394.64.10.9
   /System/Library/Extensions/WDUSB_64_109HPDriver.kext
   - com.wdc.driver.USB.64.10.9
   /Library/Extensions/hp_io_printerclassdriver_enabler.kext
   - com.hp.hpio.hp-io-printerclassdriver-enabler
   /Library/Internet Plug-Ins/AdobeAAMDetect.plugin
   - com.AdobeAAMDetectLib.AdobeAAMDetect
   /Library/Internet Plug-Ins/CitrixICAClientPlugIn.plugin
   - com.citrix.citrixicaclientplugIn
   /Library/Internet Plug-Ins/Flash Player.plugin
   - N/A
   /Library/Internet Plug-Ins/googletalkbrowserplugin.plugin
   - com.google.googletalkbrowserplugin
   /Library/Internet Plug-Ins/JavaAppletPlugin.plugin
   - com.oracle.java.JavaAppletPlugin
   /Library/Internet Plug-Ins/npg.plugin
   - npg.graphon.com
   /Library/Internet Plug-Ins/o1dbrowserplugin.plugin
   - com.google.o1dbrowserplugin
   /Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin
   - com.microsoft.sharepoint.browserplugin
   /Library/Internet Plug-Ins/SharePointWebKitPlugin.webplugin
   - com.microsoft.sharepoint.webkitplugin
   /Library/Internet Plug-Ins/Silverlight.plugin
   - com.microsoft.SilverlightPlugin
   /Library/Internet Plug-Ins/SlingPlayer.plugin
   - com.slingmedia.slingplayer.plugin.nspapi
   /Library/PreferencePanes/Flash Player.prefPane
   - com.adobe.flashplayerpreferences
   /Library/PreferencePanes/FMDSysPrefPane.prefPane
   - Citrix.FMDSysPrefPane
   /Library/PreferencePanes/JavaControlPanel.prefPane
   - com.oracle.java.JavaControlPanel
   /Library/PreferencePanes/WDQuickViewPrefsPane.prefPane
   - com.westerndigital.quickview.prefpanel
   /Library/PreferencePanes/Zimbra.prefPane
   - com.zimbra.prefpanel
   /Library/ScriptingAdditions/Adobe Unit Types.osax
   - N/A
   Library/Address Book Plug-Ins/SkypeABDialer.bundle
   - com.skype.skypeabdialer
   Library/Address Book Plug-Ins/SkypeABSMS.bundle
   - com.skype.skypeabsms
   Library/Internet Plug-Ins/CitrixOnlineWebDeploymentPlugin.plugin
   - com.citrixonline.mac.WebDeploymentPlugin
   Library/Internet Plug-Ins/Google Earth Web Plug-in.plugin
   - com.Google.GoogleEarthPlugin.plugin
   Library/Internet Plug-Ins/WebEx.plugin
   - com.webex.WebEx
   Library/Internet Plug-Ins/WebEx.plugin/Contents/Resources
   - com.webex.WebEx
   Library/Internet Plug-Ins/WebEx64.plugin
   - com.cisco_webex.plugin.gpc64
dylibs
   /usr/lib/libaudioc.dylib
   /usr/lib/libclipc.dylib
   /usr/lib/libcs.dylib
   /usr/lib/libdc.dylib
   /usr/lib/libfilec.dylib
   /usr/lib/libMonoPosixHelper.dylib
   /usr/lib/libpbr.dylib
   /usr/lib/libprintc.dylib
   /usr/lib/libsc.dylib
   /usr/lib/libSFFileMonitor.32.dylib
   /usr/lib/libSFIPC.32.dylib
   /usr/lib/libSFIPC.I.dylib
   /usr/lib/libSFsqlite3.7.4.dylib
   /usr/lib/libSFSyncEngine.I.dylib
   /usr/lib/libupc.dylib
App extensions
   it.bloop.airmail.beta10.Airmail-Today-Beta
   it.bloop.airmail.beta10.Airmail-Composer-Beta
   com.wunderkinder.wunderlistdesktop.sharingextension
   com.wunderkinder.wunderlistdesktop.todayextension
   com.readitlater.PocketMac.AddToPocketShareExtension
   com.stylemac.instadesk.Photodesk-Feed
   it.bloop.airmail.beta10.Airmail-Share-Beta
Apps
   /Applications/Uninstall IM Completer.app
Contents of /Library/LaunchAgents/com.cisco.anyconnect.gui.plist (checksum 1087717482)
   <?xml version="1.0" encoding="UTF-8"?>
   <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
   <plist version="1.0">
   <dict>
    <key>KeepAlive</key>
    <dict>
    <key>PathState</key>
    <dict>
    <key>/opt/cisco/anyconnect/gui_keepalive</key>
    <true/>
    </dict>
    </dict>
    <key>Label</key>
    <string>com.cisco.anyconnect.gui</string>
    <key>LimitLoadToSessionType</key>
    <string>Aqua</string>
    <key>ProgramArguments</key>
    <array>
    <string>open</string>
    <string>--wait-apps</string>
    <string>/Applications/Cisco/Cisco AnyConnect Secure Mobility Client.app</string>
    </array>
   </dict>
   </plist>
Contents of /Library/LaunchAgents/com.citrix.AuthManager_Mac.plist (checksum 1591517921)
   <?xml version="1.0" encoding="UTF-8"?>
   <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
   <plist version="1.0">
   <dict>
    <key>ServiceIPC</key>
    <true/>
    <key>MachServices</key>
    <dict>
    <key>com.citrix.AuthManager_Mac</key>
    <true/>
    </dict>
    <key>Label</key>
    <string>com.citrix.AuthManager_Mac</string>
    <key>WaitForDebugger</key>
    <false/>
    <key>ProgramArguments</key>
    <array>
    <string>/usr/local/libexec/AuthManager_Mac.app/Contents/MacOS/AuthManager_Mac</ string>
    </array>
    <key>LimitLoadToSessionType</key>
    <string>Aqua</string>
    <key>Disabled</key>
    <false/>
   </dict>
   </plist>
Contents of /Library/LaunchAgents/com.citrix.ReceiverHelper.plist (checksum 676087606)
   <?xml version="1.0" encoding="UTF-8"?>
   <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
   <plist version="1.0">
   <dict>
    <key>Label</key>
    <string>com.citrix.ReceiverHelper</string>
    <key>RunAtLoad</key>
    <true/>
    <key>KeepAlive</key>
    <dict>
    <key>SuccessfulExit</key>
    <false/>
    </dict>
    <key>WaitForDebugger</key>
    <false/>
    <key>ProgramArguments</key>
    <array>
    <string>/usr/local/libexec/ReceiverHelper.app/Contents/MacOS/ReceiverHelper</st ring>
    </array>
    <key>LimitLoadToSessionType</key>
    <string>Aqua</string>
    <key>Disabled</key>
    <false/>
   </dict>
   </plist>
Contents of /Library/LaunchAgents/com.citrix.ServiceRecords.plist (checksum 1445213025)
   <?xml version="1.0" encoding="UTF-8"?>
   <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
   <plist version="1.0">
   <dict>
    <key>ServiceIPC</key>
    <true/>
    <key>MachServices</key>
    <dict>
    <key>com.citrix.Beacons</key>
    <true/>
    <key>com.citrix.ServiceRecords</key>
    <true/>
    </dict>
    <key>Label</key>
    <string>com.citrix.ServiceRecords</string>
    <key>RunAtLoad</key>
    <true/>
    <key>KeepAlive</key>
    <true/>
    <key>WaitForDebugger</key>
    <false/>
    <key>ProgramArguments</key>
    <array>
    <string>/usr/local/libexec/ServiceRecords.app/Contents/MacOS/ServiceRecords</st ring>
    </array>
   ...and 8 more line(s)
Contents of /Library/LaunchAgents/com.oracle.java.Java-Updater.plist (checksum 3453356730)
   <?xml version="1.0" encoding="UTF-8"?>
   <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
   <plist version="1.0">
   <dict>
    <key>Label</key>
    <string>com.oracle.java.Java-Updater</string>
    <key>ProgramArguments</key>
    <array>
    <string>/Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater</string>
    <string>-bgcheck</string>
    </array>
    <key>StandardErrorPath</key>
    <string>/dev/null</string>
    <key>StandardOutPath</key>
    <string>/dev/null</string>
    <key>StartCalendarInterval</key>
    <dict>
    <key>Hour</key>
    <integer>9</integer>
    <key>Minute</key>
    <integer>57</integer>
    <key>Weekday</key>
    <integer>3</integer>
    </dict>
   </dict>
   ...and 1 more line(s)
Contents of /Library/LaunchDaemons/com.cisco.anyconnect.vpnagentd.plist (checksum 2630047092)
   <?xml version="1.0" encoding="UTF-8"?>
   <!DOCTYPE plist PUBLIC -//Apple Computer//DTD PLIST 1.0//EN
   http://www.apple.com/DTDs/PropertyList-1.0.dtd >
   <plist version="1.0">
   <dict>
        <key>Label</key>
        <string>com.cisco.anyconnect.vpnagentd</string>
        <key>ProgramArguments</key>
        <array>
             <string>/opt/cisco/anyconnect/bin/vpnagentd</string>
             <string>-execv_instance</string>
        </array>
        <key>KeepAlive</key>
        <true/>
        <key>RunAtLoad</key>
        <true/>
        <key>AbandonProcessGroup</key>
        <true/>
        <key>EnableTransactions</key>
        <false/>
   </dict>
   </plist>
Contents of /Library/LaunchDaemons/com.wdc.SmartwareDriveService.plist (checksum 2733252498)
   <?xml version="1.0" encoding="UTF-8"?>
   <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
   <plist version="1.0">
   <dict>
    <key>Label</key>
    <string>com.wdc.SmartwareDriveService</string>
    <key>Program</key>
    <string>/Library/Application Support/WD SmartWare Services/SmartwareDriveService</string>
    <key>RunAtLoad</key>
    <true/>
    <key>StandardErrorPath</key>
    <string>/dev/null</string>
   </dict>
   </plist>
Contents of /Library/LaunchDaemons/com.wdc.WDSmartWareService.plist (checksum 1153517838)
   <?xml version="1.0" encoding="UTF-8"?>
   <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
   <plist version="1.0">
   <dict>
    <key>Label</key>
    <string>com.wdc.WDSmartWareService</string>
   
    <key>ProgramArguments</key>
    <array>
    <string>/Library/Application Support/WD SmartWare Services/SmartwareServiceApp.app/Contents/MacOS/SmartwareServiceApp</string>
    </array>
    <key>RunAtLoad</key>
    <true/>
    <key>StandardErrorPath</key>
    <string>/dev/null</string>
   </dict>
   </plist>
Contents of Library/LaunchAgents/com.genieo.completer.download.plist (checksum 1894818845)
   <?xml version="1.0" encoding="UTF-8"?>
   <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
   <plist version="1.0">
   <dict>
    <key>Label</key>
    <string>com.genieo.completer.download</string>
    <key>ProgramArguments</key>
    <array>
    <string>/Users/USER/Library/Application Support/com.genieoinnovation.Installer/Completer.app/Contents/MacOS/Installer</ string>
    <string>-trigger</string>
    <string>download</string>
    <string>-isDev</string>
    <string>0</string>
    <string>-installVersion</string>
    <string>15886</string>
    <string>-firstAppId</string>
    <string>19340001</string>
    </array>
    <key>WatchPaths</key>
    <array>
    <string>/Users/USER/Downloads</string>
    </array>
   </dict>
   </plist>
Contents of Library/LaunchAgents/com.genieo.completer.update.plist (checksum 2339121592)
   <?xml version="1.0" encoding="UTF-8"?>
   <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
   <plist version="1.0">
   <dict>
    <key>Label</key>
    <string>com.genieo.completer.update</string>
    <key>ProgramArguments</key>
    <array>
    <string>/Users/USER/Library/Application Support/com.genieoinnovation.Installer/Completer.app/Contents/MacOS/Installer</ string>
    <string>-trigger</string>
    <string>update</string>
    <string>-isDev</string>
    <string>0</string>
    <string>-installVersion</string>
    <string>15886</string>
    <string>-firstAppId</string>
    <string>19340001</string>
    </array>
    <key>StartInterval</key>
    <integer>86400</integer>
   </dict>
   </plist>
Contents of Library/LaunchAgents/com.microsoft.LaunchAgent.SyncServicesAgent.plist (checksum 3051698494)
   <?xml version="1.0" encoding="UTF-8"?>
   <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
   <plist version="1.0">
   <dict>
    <key>KeepAlive</key>
    <false/>
    <key>Label</key>
    <string>com.microsoft.SyncServicesAgent</string>
    <key>OnDemand</key>
    <false/>
    <key>ProgramArguments</key>
    <array>
    <string>/Applications/Microsoft Office 2011/Office/SyncServicesAgent.app/Contents/MacOS/SyncServicesAgent</string>
    </array>
   </dict>
   </plist>
Contents of Library/LaunchAgents/com.zimbra.desktop.plist (checksum 3676173668)
   <?xml version="1.0" encoding="UTF-8"?>
   <!DOCTYPE plist PUBLIC "-//Apple Computer//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
   <plist version="1.0">
   <dict>
           <key>Label</key>
           <string>com.zimbra.desktop</string>
           <key>ProgramArguments</key>
           <array>
                   <string>/Users/USER/Library/Zimbra Desktop/bin/zdesktop</string>
                   <string>start</string>
                   <string>-w</string>
           </array>

My computer has some serious problems, my iphoto only shows thumb size pics when I try to open them, i tried to rebuild my files from folders that had the pics in them. originally all the photos has a large delta with a question mark. also I can't back up

my computer has some serious problems, my iphoto only shows only shows thumb size pics when I try to open them, i tried to rebuild my files from folders that had the pics in them. originally all the photos had a large delta with a question mark. also I can't back up the library file because its not there. I went to time machune and tried to find the file but I can't find it or I am looking in the wrong place. I also lost my Idvd file, only have broken chain showing.

Details please
What version of iPhoto and of the OS?
i tried to rebuild my files from folders that had the pics in them.
Exactly what did you do and how did you do it? this ay be the cause of your issue but without details we can n=ony guess
my iphoto only shows only shows thumb size pics when I try to open them,
where do you see htis? In the iPhoto window? what does "try to pen them" exactly mean?
originally all the photos had a large delta with a question mark.
Ok - this usually has a simple solution - do you still have a copy of the library that has this problem?
also I can't back up the library file because its not there.
This makes no sense at all - all of your previous statements indicate that you do have an iPhoto library but have some problems with it
By default your iPHoto library is located in your Pictures folder and is named iPhtoo library - if tha tis not the case the you have moved or renamed it and only you know what you did until you tell us the details
I went to time machune and tried to find the file but I can't find it or I am looking in the wrong place.
Again unless you actually share what and how you are doing thing but continue to simply state abstract problems it is no possible to assist you - details on using Time Machine are here -- http://support.apple.com/kb/HT1427?viewlocale=en_US&locale=en_US -- and -- http://pondini.org/TM/FAQ.html ---
I also lost my Idvd file, only have broken chain showing.
This would be better addressed in the iDVD forum - but again unlesss yu share detailed information no one can assist
LN

I downloaded IOS6 earlier today and my 4S has died twice, it has gone from 45 to 32% in the last 5 minutes and i have icloud, internet, all apps closed with nothing running at all!! There is a serious problem with ios6, my phone was hot at charging time.

I downloaded IOS6 earlier today and my 4S has died twice, it has gone from 45 to 32% in the last 5 minutes and i have icloud, internet, all apps closed with nothing running at all!! There is a serious problem with ios6, my phone was working hot at chargering time. Apple need to address this asap!!!!

Hi Suzy Q,
I can send and receive calls.
I get "messaging stopped" when doing a lot of texts.
Texts come up "ghosted" meaning they have the text on the bottom and a transparent one overlaid on top. they then become one. But I get the ghosting most of the time when I go into a message from a contact to send a text.
When I go to call logs or text logs, the numbers come up first, and then then the names pop up randomly, meaning not in order down the page, until they are all shown. lots of lag time.
It runs slow.
I have 5 apps on here. I should be able to have a lot of apps on here, and play music, and have files, and...and....and.
I can get online but doing a Google search, when the page with the choices comes up, it is blurred and I have to tap on the screen for it to become clear and readable.
When online and scrolling, it hitches sometimes/lags/gets stuck then unstuck
I get VZWAVS has stopped. (not sure if those are the right letters)
The status bar that is supposed to be gray with the new update, goes back and forth between green--the old os--to gray. And I have found no continuity with when I get green or when I get gray.
I get a black screen on occasion.
sometimes the proximity sensor doesn't work.
sometimes when I have my bluetooth on and have "hands free mode" on, I get the a text message read through the headset and also through the handset.
I soft reboot often--turn it off wait a bit and

Serious problems with mac snow leopard

I am having some very serious problems with my Wireless USB internet device (BSNL EVDO AC8799 ZTE make) and Mac. Everytimes it freezes my mac asks me to restart.. works fine on windows 7 installed via boot camp.
attaching error pic and log:
here is the error log:
Interval Since Last Panic Report: 28425 sec
Panics Since Last Report:          4
Anonymous UUID:                    F548AB92-4576-4F47-9CA1-60D91BD3FB94
Sun Jul 10 23:35:44 2011
panic(cpu 0 caller 0xffffff80002d1208): Kernel trap at 0xffffff7f808541f9, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0xffffff805f8740e0, CR3: 0x0000000000100000, CR4: 0x0000000000040660
RAX: 0x0000000009b3ffc5, RBX: 0x0000000000000000, RCX: 0x0000000018000040, RDX: 0x0000000010000000
RSP: 0xffffff805f873f30, RBP: 0xffffff805f873fa0, RSI: 0x0000000000000000, RDI: 0x0000000000020006
R8: 0x0000000000000003, R9: 0x0000000000000001, R10: 0x0000000000000007, R11: 0xffffff80004f4ece
R12: 0x0000000004000000, R13: 0xffffff805f873f20, R14: 0x000000000e000040, R15: 0xffffff800cd43cf0
RFL: 0x0000000000010246, RIP: 0xffffff7f808541f9, CS: 0x0000000000000008, SS: 0x0000000000000010
Error code: 0x0000000000000000
Backtrace (CPU 0), Frame : Return Address
0xffffff805f873bd0 : 0xffffff8000204d15
0xffffff805f873cd0 : 0xffffff80002d1208
0xffffff805f873e20 : 0xffffff80002e3f4a
0xffffff805f873e30 : 0xffffff7f808541f9
0xffffff805f873fa0 : 0xffffff80002c8527
      Kernel Extensions in backtrace (with dependencies):
         com.apple.iokit.IOSerialFamily(10.0.3)@0xffffff7f80851000->0xffffff7f8085afff
BSD process name corresponding to current thread: kernel_task
Mac OS version:
10K540
Kernel version:
Darwin Kernel Version 10.8.0: Tue Jun 7 16:32:41 PDT 2011; root:xnu-1504.15.3~1/RELEASE_X86_64
System model name: MacBookPro8,1 (Mac-94245B3640C91C81)
System uptime in nanoseconds: 7923118028595
unloaded kexts:
com.ZTE.driver.ModemDriverMacEx          1.0.6d1 (addr 0xffffff7f8085b000, size 0x28672) - last unloaded 798326091621
loaded kexts:
com.ZTE.driver.ModemDriverMacEx          1.0.6d1 - last loaded 7633147910063
com.regularrateandrhythm.driver.RowmoteIREmu          1.0
com.parallels.kext.prl_vnic          6.0 11994.637263
com.parallels.kext.prl_netbridge          6.0 11994.637263
com.parallels.kext.prl_usb_connect          6.0 11994.637263
com.parallels.kext.prl_hid_hook          6.0 11994.637263
com.parallels.kext.prl_hypervisor          6.0 11994.637263
com.apple.driver.AppleHWSensor          1.9.3d0
com.apple.filesystems.ntfs          3.4
com.apple.driver.AGPM          100.12.31
com.apple.driver.AppleMikeyHIDDriver          1.2.0
com.apple.driver.AppleHDA          2.0.5f13
com.apple.driver.AppleMikeyDriver          2.0.5f13
com.apple.driver.AppleUpstreamUserClient          3.5.7
com.apple.driver.AppleMCCSControl          1.0.20
com.apple.driver.AudioAUUC          1.57
com.apple.driver.SMCMotionSensor          3.0.1d2
com.apple.filesystems.autofs          2.1.0
com.apple.driver.AppleIntelHDGraphics          6.3.6
com.apple.Dont_Steal_Mac_OS_X          7.0.0
com.apple.driver.AudioIPCDriver          1.1.6
com.apple.driver.ACPI_SMC_PlatformPlugin          4.7.0a1
com.apple.driver.AppleLPC          1.5.1
com.apple.driver.AppleBacklight          170.0.46
com.apple.kext.AppleSMCLMU          1.5.2d10
com.apple.driver.AppleIntelSNBGraphicsFB          6.3.6
com.apple.driver.AppleUSBTCButtons          201.6
com.apple.driver.AppleUSBTCKeyboard          201.6
com.apple.driver.AppleIRController          303.8
com.apple.iokit.SCSITaskUserClient          2.6.8
com.apple.iokit.IOAHCIBlockStorage          1.6.4
com.apple.BootCache          31.1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
com.apple.driver.AppleFWOHCI          4.7.3
com.apple.driver.AirPort.Brcm4331          433.11.5
com.apple.driver.AppleSDXC          1.0.3
com.apple.iokit.AppleBCM5701Ethernet          3.0.5b8
com.apple.driver.AppleEFINVRAM          1.4.0
com.apple.driver.AppleUSBHub          4.2.4
com.apple.driver.AppleSmartBatteryManager          160.0.0
com.apple.driver.AppleRTC          1.3.1
com.apple.driver.AppleAHCIPort          2.1.7
com.apple.driver.AppleACPIButtons          1.3.6
com.apple.driver.AppleUSBEHCI          4.2.4
com.apple.driver.AppleHPET          1.5
com.apple.driver.AppleSMBIOS          1.7
com.apple.driver.AppleACPIEC          1.3.6
com.apple.driver.AppleAPIC          1.4
com.apple.driver.AppleIntelCPUPowerManagementClient          142.6.0
com.apple.security.sandbox          1
com.apple.security.quarantine          0
com.apple.nke.applicationfirewall          2.1.12
com.apple.driver.AppleIntelCPUPowerManagement          142.6.0
com.apple.nke.ppp          1.5
com.apple.driver.AppleProfileReadCounterAction          17
com.apple.driver.DspFuncLib          2.0.5f13
com.apple.driver.AppleProfileTimestampAction          10
com.apple.driver.AppleProfileThreadInfoAction          14
com.apple.driver.AppleProfileRegisterStateAction          10
com.apple.driver.AppleProfileKEventAction          10
com.apple.driver.AppleProfileCallstackAction          20
com.apple.driver.AppleSMBusController          1.0.10d0
com.apple.iokit.IOFireWireIP          2.0.3
com.apple.iokit.IOSurface          74.2
com.apple.iokit.IOBluetoothSerialManager          2.4.5f3
com.apple.iokit.IOSerialFamily          10.0.3
com.apple.iokit.IOAudioFamily          1.8.3fc2
com.apple.kext.OSvKernDSPLib          1.3
com.apple.driver.AppleHDAController          2.0.5f13
com.apple.iokit.IOHDAFamily          2.0.5f13
com.apple.iokit.AppleProfileFamily          41
com.apple.driver.IOPlatformPluginFamily          4.7.0a1
com.apple.driver.AppleSMBusPCI          1.0.10d0
com.apple.driver.AppleBacklightExpert          1.0.1
com.apple.iokit.IONDRVSupport          2.2
com.apple.driver.AppleSMC          3.1.0d5
com.apple.iokit.IOGraphicsFamily          2.2
com.apple.driver.AppleThunderboltDPOutAdapter          1.3.2
com.apple.driver.AppleThunderboltDPInAdapter          1.3.2
com.apple.driver.AppleThunderboltDPAdapterFamily          1.3.2
com.apple.driver.AppleThunderboltPCIDownAdapter          1.1.6
com.apple.driver.BroadcomUSBBluetoothHCIController          2.4.5f3
com.apple.driver.AppleUSBBluetoothHCIController          2.4.5f3
com.apple.iokit.IOBluetoothFamily          2.4.5f3
com.apple.driver.AppleUSBMultitouch          207.7
com.apple.iokit.IOUSBHIDDriver          4.2.0
com.apple.driver.AppleUSBMergeNub          4.2.4
com.apple.driver.AppleUSBComposite          3.9.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice          2.6.8
com.apple.iokit.IOBDStorageFamily          1.6
com.apple.iokit.IODVDStorageFamily          1.6
com.apple.iokit.IOCDStorageFamily          1.6.1
com.apple.driver.XsanFilter          402.1
com.apple.iokit.IOAHCISerialATAPI          1.2.6
com.apple.iokit.IOSCSIArchitectureModelFamily          2.6.8
com.apple.driver.AppleThunderboltNHI          1.2.6
com.apple.iokit.IOThunderboltFamily          1.4.9
com.apple.iokit.IOFireWireFamily          4.2.6
com.apple.iokit.IO80211Family          320.1
com.apple.iokit.IONetworkingFamily          1.10
com.apple.iokit.IOUSBUserClient          4.2.4
com.apple.iokit.IOAHCIFamily          2.0.6
com.apple.driver.AppleEFIRuntime          1.4.0
com.apple.iokit.IOHIDFamily          1.6.6
com.apple.iokit.IOUSBFamily          4.2.4
com.apple.iokit.IOSMBusFamily          1.1
com.apple.kext.AppleMatch          1.0.0d1
com.apple.security.TMSafetyNet          6
com.apple.driver.DiskImages          289
com.apple.iokit.IOStorageFamily          1.6.3
com.apple.driver.AppleACPIPlatform          1.3.6
com.apple.iokit.IOPCIFamily          2.6.5
com.apple.iokit.IOACPIFamily          1.3.0
Model: MacBookPro8,1, BootROM MBP81.0047.B0E, 2 processors, Intel Core i7, 2.7 GHz, 4 GB, SMC 1.68f96
Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 384 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 5.100.198.104.5)
Bluetooth: Version 2.4.5f3, 2 service, 12 devices, 1 incoming serial ports
Serial ATA Device: Hitachi HTS545050B9A302, 465.76 GB
Serial ATA Device: MATSHITADVD-R   UJ-898
USB Device: FaceTime HD Camera (Built-in), 0x05ac (Apple Inc.), 0x8509, 0xfa200000 / 3
USB Device: Hub, 0x0424 (SMSC), 0x2513, 0xfa100000 / 2
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0245, 0xfa120000 / 5
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x821a, 0xfa113000 / 7
USB Device: Hub, 0x0424 (SMSC), 0x2513, 0xfd100000 / 2
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0xfd110000 / 3

t33n-iv wrote:
i am facing problem only when i have internet working on this device. no other user using this device and snow leopard are facing same problem. just because of freezing i have to use stupid windows on my new macbook pro!
ur reply was helpful, but how should i rectify this problem?
Have you looked at the manufacturer's website to see if there is an updated driver for it?
If that doesn't work, I do not know which of the KP troubleshooting steps might resolve the issue. In your place, I would try each one.

"Outlook has experienced a serious problem with iCloud Outlook add in"

January 9, 2013 - I have been getting this message on and off for the past few weeks. The message goes on to suggest disableing the add in to stop the problem and avoid damage to my computer (PC with Windows 7 / 64 bit with Outlook 2012 and an up-to-date iCloud). Disableing the add-in does stop the problem, but then, of course, nothing on iCloud (contacts, notes, etc.) syncs any more. How do I fix this? I have a short term memory disorder and rely on my iStuff to get me through the day.

Thank you for your quick reply. Here are the answers to your questions.
1. The file I'm having issues with was not created using any version of Presenter. It is simply a PowerPoint file.
2. The file is a PPT not PPTX.
3. I am running Windows7 and Office 2010.
I think I might have found the solution to the problem. I opened the PPT file and saved it as a PPTX file. Then I clicked the Presenter option in the PowerPoint toolbar and was able to select different Presenter options with no issues. I opened other PPTX files and I did not get the error window stating 'PowerPoint experienced a serious problem with the 'adobe presenter powerpoint com addin' add-in'.
This seems to work. So, it appears that any PPT file needs to be saved as a PPTX file before using Presenter. If you have another solution that I might be able to keep in my back pocket (in case this happens again and what I did does not work), then please answer. Otherwise, I'm good now.
Thanks!

Apple Have Serious Problems With 10.7.5

Apple have very serious problems with their software and they do not have the courage to openly admit this to their customers. My company has been dedicated to Apple and all that is good. We have 2 Imacs, I macbook Pro, 1 mac Mini, 1 mac mini server, 1 ipad, 4 iphones and peripheries. I am on the verge of placing them all on a heap and putting a sledgehammer to them all because I am certain that 10.7.5 is such a corrupted release that even Apple technicians cannot help. My company has been on more and more get around fixes that are becoming more and more complicated by the minute. For the last 4 weeks I have been working 8 to 8 daily including some of the weekends to try and fix things. I have had the pleasure (genuinely) of working for two days following a knowledgeable Apple Technicians instructions to resolve a cloud issue and as of today I sit with one imac completely unusable with all sorts of errors and malfunctions - all software based. Other symptoms on other hardware include error messages saying the computer restarted due to a problem with the computer - even though we are carrying out clean shutdowns or restarts; inconsistent acceptance of passwords to i cloud on most equipment but in particular as highlighted above; nearly all applications opening on restart (I do know how to shut that off - in theory!!!!!!!); frequent and very lengthy beachballs; keychain is an absolute mess, slowdowns to the extent that I have to work on three machines to get the minimum of work done; and other random malfunctions or error messages. Apple's positive attitude to its customers used to be second to none. It seems to me that software (and hardware) releases are now too rushed and Apple do not care about software failures but rely on customers to troubleshoot the glitches for them and do so under warranty or more likely care plan support at further cost to the customer.
Just look at all the questions being asked by customers via web searches on the above issues and more. Lots of questions, no reliable fixes, and certainly no interest shown by apple to resolve the issues - in fact Apple have adopted the say and do nothing approach.
I love the products and have been a loyal ambassador to Apple but now my stress level, and the inability of my company to engage its business put me on the verge of taking every item my company owns with an Apple logo and at least gaining some satisfaction by placing them all in a heap and smashing the lots with a sledgehammer (deliberate repeat as this is now a realistic option)
It used to be a pleasure to use the products, and efficient. I am not looking for help on these matters as an Apple technician is working very hard with us but I feel he is as frustrated as us. We are nowhere nearer resolving our problems and almost daily there are other glitches emerging.
Apple are losing their way. They must listen to the directions given them by their customers frustrations.

What happens when you click the button?

Apple please read: Serious problem with Spotlight indexing!

My MacPro has a serious problem and I don't know what to do: Spotlight has been indexing for two weeks now, day and night. When I click the spotlight icon, the info box says that it is "calculating time", which I guess means that OSX tries to find out how long the indexing will take. Consol reports this line again and again (for the last two weeks):
"...pple.launchd(1) (com.digidesign.fwfamily.helper (10466) posix_spawnp/"/Library/Application Support/ Digidesign/fireWire/DigidesignFireWireHelper", ...): No such file or directory"
I removed Digidesign ProTools from this Mac two months ago, and I thought every files were removed. Obviously, Spotlight is trying to remove a file it cannot find... When I set all files to visible (with Terminal), there is NO file with the required name on my Mac.
What is the solution? How do I get rid of this problem? It creates other problem, like stopping any security update I try to install. It also makes saving files veeeery slow, and applications freeze with the spinning wheel for half a minute or more quite often.
I tried to reinstall MacOSX (archive and install), but it did not help. Then I had to authorize lots of plugins (for my music software) again, very annoying (and I lost some authorizations).
Any serious help is what I need.
Message was edited by: Helge Krabye

Helge Krabye wrote:
"...pple.launchd(1) (com.digidesign.fwfamily.helper (10466) posix_spawnp/"/Library/Application Support/ Digidesign/fireWire/DigidesignFireWireHelper", ...): No such file or directory"
Hi!
This is another problem that is not related to Spotlight...
launchd is the (sort of) mother of all processes on Mac OS X.
It looks for "LaunchDaemons" and "LaunchAgents" in two folders "/Library" and "/System/Library" (there should be subfolders with the name "LaunchDaemons" and "LaunchAgents").
Go into these subfolders and delete any trace that's left from Digidesign Protools...
That should help to get rid off the error messages.
Then look for other Console messages that start with "mds", "mdworker" or alike. The name of every process that is related to Spotlight starts with the letters "md" (metadata)...
Check with the utility Activity Monitor which process is hogging CPU and/or disk...
Cheers,
Walter

Some serious problems with Mountain Lion

Hi everyone,
I upgraded my mid 2010 15" MBP to Mountain Lion 2 days ago, and I have some serious problems with my machine now.
- Wifi problem: like many members 's machines, mine has problem to connect to the wifi after sleep or restarting, I had to wait 10 to 15 minutes for it to connected to my home network. Anh I tried to remove all of my settings in System Preferences/Network and added new connection. And now it cant connect to wifi anymore. I'm writing this article while sitting on the floor with my Ethernet cable plugged in my MBP. I connected to internet through a DSL modem and a Airport Extreme as a bridge and Access Point. I also tried to set up all of my network device but my MBP can't connect to the wifi still.
- Keyboard problem with Pages: I was very happy with the new iCloud syncing for Pages documents but after 5 minutes, I met a big problem with Mountain Lion. Whenever I type in Pages with Vietnames Keyboard( Mac OS X built in or from another developer: http://www.trankynam.com/gotv/ ), Pages stops working immediately. I can still drag the Pages's window around but can't type or do any editing. After that I have to force quit pages. It is really stupid that I'm writing a book in Pages and now I have to stop my working till apple fixes this ridiculous bug. I tried German Keyboard as well and Pages worked flawlessly. Do you hate Vietnamese, Apple?
- Messages problem: Since upgrading to Mountain Lion I couln't send or receive any messages. It worked perfectly in Messages beta.
Does anyone have the same problems like me? Any solution such as how to reinstall Messages(I googled but found nothing)
Apple, please test your software more before release it. I feel like I have no computer at the moment because I can't work, can't surfing the web wirelessly and can't communicate with my friends.

HI,
- Messages problem: Since upgrading to Mountain Lion I couldn't send or receive any messages. It worked perfectly in Messages beta.
Does anyone have the same problems like me? Any solution such as how to reinstall Messages(I googled but found nothing)
What Messages to what type of Buddies or Contacts ?
This
I found out that the problem with my wifi was my MBP received automatically a ridiculous IP such as 169.254.170.0 instead of 192.168.1.4 as it should be.
WIll be part of the Issue as will be DNS issues.
mDNSresponder crashed with Handsoff! v1.5.3. After upgrading Handsoff! to v2.0.2, it works again.
In this case mDNSresponder also being stopped will stop DNS working.
I would guess if you have resolved these that you can Chat to people again.
4:33 PM Friday; July 27, 2012
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
 iMac 2.5Ghz 5i 2011 (Lion 10.7.2)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
"Limit the Logs to the Bits above Binary Images."  No, Seriously

Has anyone experienced problems with Mackeeper? I did not complete downloading this software. Yet, occasionally when on the internet, I will have the MacKeeper multi-colored circle replace my pointer. How do you deal with this?

Has anyone experienced problems with Mackeeper? I did not complete downloading this software. Yet, occasionally when on the internet, I will have the MacKeeper multi-colored circle replace my pointer. How do you deal with this?

Welcome to Apple Support Communities
Don't download MacKeeper. Users complain about this app and it damages OS X. Also, Mac OS X knows how to take care of itself, so you don't need any other cleaning application that may damage OS X. See > https://discussions.apple.com/docs/DOC-3691

My Client is having a serious problem with the Contact Form Widget

My Client is having a serious problem with the Contact Form Widget that I can not figure out how to correct.
I created a website for a client and inserted a Contact Form widget on their 'Contact Us' page. Whenever anyone uses the form, the e-mail my client receive shows my e-mail address as the sender. So, when they 'reply' to the e-mail, the reply is sent to me and not the person who sent the original message. This creates a major problem in that I get barraged with e-mail replies while my client's potential customers go without a response.
When I look at 'Site Manager > System E-Mails > Workflow Information > E-mail From Address' on the site's Admin Console, it shows my e-mail information. Is this is what needs to be changed? If it is, what needs to be placed in that field so that the e-mail my client receives shows the senders e-mail information in the 'From' field. My client wants to be able to click reply and have the message sent to the right party. They would be very upset if they have to cut and past the senders e-mail address from the body text on every contact they receive.
Their feeling is that if I can't find a way to make the contact form work the way it should, then it's useless to them.
Can anyone help me figure this out? I really don't want to disappoint my first client.

Are you on a plan that has the CRM feature that stores your customers' data? If so, the idea of the contact form is that you'll receive a notification that there's been an inquiry filled out on your contact form and there should be a link in that email notification that leads to the "Case" that was created when that customer filled out a contact form. You can click that link and visit the case for that customer in your BC site and reply to them from there so that all of the correspondence is logged in the CRM for safe-keeping and for your records.
If your client finds this is too much work to login to BC to reply every time, then you should check to see if you have the "Customer Service Ticketing" feature on your hosting plan. This is a feature where you create a dedicated email account (like [email protected]) and the BC system will automatically login to that email account and pull any emails in that inbox and convert them to a customer case for the sender of the email and then it will send out a notification via email to any of the BC Admin users you delegate as "Customer Service Agents". Since the CST integrates with the BC CRM it lets you reply directly within the email-- but when you reply it will be going to that same email address dedicated to the CST but once the CST service checks your email again and sees that you replied to this inquiry it will log your reply against the customer's case and sends your reply via email back to them so that all the correspondance gets logged on BC's CRM but you can still reply via email.
There's no way to use the default web forms to update the "From" or "Reply-To" address.. it must come from an approved email address to avoid spam issues. On most web services you cannot change the "from" address anyway but usually you can at least specify the "Reply-To" address so that when someone hits "reply" in their email client it will reply to whoever you setup as the "Reply-To" address.
Here's some more information about CST: http://kb.worldsecuresystems.com/kb/customer-service-ticketing.html?bc-partner
I don't think the CST feature is in the webMarketing BC plan-- I think it's only in the webCommerce plan so if you have less than an webCommerce plan you have to tell your client to reply through BC by clicking the link in the notification they get. You can justify it by saying its one or two more steps but it keeps the entire convo on record in their CRM for easy referral later.

PowerPoint experienced a serious problem with the 'adobe presenter powerpoint com addin' add-in.

I've installed Adobe Presenter V7.0.7 Build 7746. When I open an existing PowerPoint file and try and use Presenter, I get the following error: PowerPoint experienced a serious problem with the 'adobe presenter powerpoint com addin' add-in. If you have seen this message multiple times, you should disable this add-in and check to see if an update is available. Do you want to disable this add-in?
No, I don't want to disable it. When I click No, PowerPoint stops working. I get a message that says: Microsoft PowerPoint has stopped working. A problem caused the program to stop working correctly, Widows will close the program and notify you if a solution is available. My only choice is to click the Close program button.
When I open the PPT file again, I get the same "experienced a serious problem" message. If anyone has a solution to this, I'd appreciate knowing what it is. It took me a while just to get the Presenter option to appear in the PowerPoint toolbar. Now that I have it, it's not working.
Thank you!

Thank you for your quick reply. Here are the answers to your questions.
1. The file I'm having issues with was not created using any version of Presenter. It is simply a PowerPoint file.
2. The file is a PPT not PPTX.
3. I am running Windows7 and Office 2010.
I think I might have found the solution to the problem. I opened the PPT file and saved it as a PPTX file. Then I clicked the Presenter option in the PowerPoint toolbar and was able to select different Presenter options with no issues. I opened other PPTX files and I did not get the error window stating 'PowerPoint experienced a serious problem with the 'adobe presenter powerpoint com addin' add-in'.
This seems to work. So, it appears that any PPT file needs to be saved as a PPTX file before using Presenter. If you have another solution that I might be able to keep in my back pocket (in case this happens again and what I did does not work), then please answer. Otherwise, I'm good now.
Thanks!

Urgent! Serious problem with J2EE Classloader!

Hi all,
I'm having a serious problem with j2ee Classloading.
I have "inherited" a J2EE application where all business classes (invoked by the EJB) are placed in the Application's Server classpath (Weblogic 8.1.4).
Very bad because every time a class is changed the a.s. must be restarted.
So I re-enginereed the package putting the business classes in a jar that is referenced by the EJB's MANIFEST file.
This way all the classes would be loaded by the EJB classloader and no need to start/stop weblogic.
Unfortunately it's not such !! I discovered that all business classes are loaded via REFLECTION
Object objCommand = objClass.newInstance();
Object[] param = new Object[1];
param[0] = aDataContainer;
objDataContainerReturn = (DataContainer) objMethod.invoke(objCommand,param);
and the application server cannot find them using the standard J2EE Classloader mechanism.
java.lang.reflect.InvocationTargetException
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:324)
at irma.business.Dispatcher.callService(Dispatcher.java:70)
Caused by: java.lang.NoClassDefFoundError: irma/utility/log/LogPrintStream
at irma.business.service.LoginService.login(LoginService.java:79)
On the other hand they're found if I put the classes on the application server classpath.
Has anybody got advice for this ? Should I refactor the application giving up reflection ?
Thanks a lot in advance.

Reflection uses the classloader as well so it should work fine.
A common cause of a NoClassDefFoundError is something in a parent classloader that refers to something only available in a child loader.
For instance, do you have any of your application classes which are in the $CLASSPATH but reference something that is only (now) in the business.jar in your ear?
-- Rob
-- Rob
WLS Blog http://dev2dev.bea.com/blog/rwoollen/

Firefox 4 on Mac OS has a serious problem with Indic scripts

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