Firefox 4. will not run on my pc

I niaively upgraded to version 4 but all I can do is open it. Then it freezes every time with (not responding) message at the top of the page.
Quite apart from not liking the new layout I'm seriously teee'd off with it.
What is wrong & how can I fix it. Please be advised that I'm pretty thick & any proffered solution will have to be simple to understand.
I'm using Norton360

I received updating for firefox 4. After installing, i saw only "Work offline mode" on screen as no connection. Then i used Windows Explorer, I recognized that Firefox had error in my PC. This is my first dissapointed about FFox.

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