Firefox 5 is not able to download and open PDF files as Firefox 3.6 was able to. This looks like a bug to me. When will it be fixed?

There are many web sites that I visit to download statements that are in PDF format. In Firefox 3.6, when I selected a statement to download, Firefox opened a new window that indicated that the PDF is being downloaded. When the download is complete Firefox either opens the document or the document is opened outside of Firefox by Adobe Reader. In both Firefox 4 and 5, the PDF file download never occurs. This functionality has always worked in Internet Explorer and Google Chrome. I currently use Adobe Reader X 10.1.0. I tried going back to Adobe Reader 9.4.5, but this did not make a difference. So I think the problem is in Firefox.

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