Firefox 5 won't access the Internet

Installed Firefox 5.0 and it now will not access the Internet. I tried uninstalling my earlier versions and re-installing the new version with no better results. Keeps saying "Problem loading page" I have no problem loading pages with IE.

See if the solutions given in this article help to solve your problem: [[Cannot connect after upgrading Firefox]].

Similar Messages

  • Firefox won't access the internet but [as now with this question] IE does - this has happened before where I used IE to fix firefox

    firefox won't access the internet but [as now with this question] IE does - this has happened before where I used IE to fix firefox

    See if this helps you - [[Cannot connect after upgrading Firefox]]

  • MacBook 10.5.8 Web Browsers won't access the internet

    Please help.
    Apple genius were no help.
    On my home wi-fi I find that very often I can't access the internet on Firefox, Safari, Chrome etc. It just freezes out and drives me bonkers. It's nit the home wi-fi as iphone still opens pages no problem.
    Really frustrating and if I wait ages or turn off computer it usually fixes. Happens every day.

    Hi.
    In Preferences - > Network, click on the VPN account you've set up and then the Advanced button. This should bring up your Options pane. Uncheck "Send all traffic over VPN connection" and then test your connection and internet access. If it works, then you've successfully enabled split-tunneling. If it doesn't work, go back and check the VPN settings. If the "Send all traffic" is once again checked, it's likely that the security policy of the VPN server is forcing all your traffic through the connection.
    If that's the case, all you can do is contact the administrator of the VPN server and request that your settings be changed.
    Good luck!

  • My iphone 4s is connected to wifi but it won't access the internet

    My iphone is running on iOS7. It says it's connected to wifi but I can't access the internet. Some apps work like mail and facebook but that's it. Everything else says theres no connectivity. When I turn it off and use 4g they work. I've tried everything from turning off the wifi to reset settings. I don't know what the problem is. Can anyone help?

    Welcome to Apple Support Communities
    Hold Sleep and Home buttons for 10 seconds until your device restarts, so you will be able to use the device again

  • My mac book pro retina won't access the internet through wifi. It picks up the signal but it just says no internet connection.

    I don't know whether i've changed the settings but i can't see what i've done. I've got it plugged into the home hub and it works fine but for some reason it says theres no wifi available from the same hub that my other devices are attached to. I've tried it on several wireless internet sources and all say there is no internet available.
    Please Help!

    Go step by step and test.
    1.Power Cycle
       Power off the router. Unplug it from the wall. Wait a while.
       Plug it back to the wall. Power the router on. Wait until all the lights are lit properly.
       It will take a while.
      Restart the computer.
      Start up in Safe Mode.
       http://support.apple.com/kb/PH11212?viewlocale=en_US
    2.  Turn off Extensions, if any.
         Safari > Preferences > Extensions
         Relaunch Safari.
    3. Turn off proxies, if selected.
         System Preference > Network > Advanced  > Proxies Tab
         Under "Select Protocol", uncheck any box if selected.
         Click "OK" then  "Apply"
    4. Uninstall anti-virus software, if installed.

  • When firefox was updated today i can't access the internet. i asked you for help and it doesn't work. i have uninstalled norton and it still doesn't work. help?

    i have uninstalled norton and firefox won't access the internet since today's update. ie works fine
    == This happened ==
    Every time Firefox opened
    == fiefox was updated today ==
    == User Agent ==
    Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; GTB6.5; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; HPDTDF; InfoPath.2; .NET4.0C)

    Settings>Store...tap the ID shown...sign out...sign back in with the ID you want to use.
    Note: Apps are forever tied to the Apple ID used to originally obtain them. They cannot be updated using any other Apple ID other than the one they were originally obtained with.

  • Cannot Access the internet on my Mac

    I have a MacPro, running 10.5.1 (although when this problem began it was probably a newer version the OS if there was one). I moved offices about 2 months ago-- same facility, same network. After one day in the new digs, my internet and network access (wired) stopped working. That has lead down a long path including hours on the phone with Applecare, one visit from a certified mac repairman, several archive and installs, hundreds of dollars of tech time by the company network engineers, and a month and a half of lost productivity.
    *Internet Access:*
    A wireless router has been installed, and my airport connection is set to the 192. schema. The Airport status window shows that I'm connected to the right network and full strength, however I still can't access the internet when I'm booted Mac OS. I've tried both Safari and Firefox. I can access the internet only when booted in Windows XP.
    *Office Network Access:*
    At this point, via manual configuration in Network Preferences, I have sketchy access to the office shares in both Operating Systems through a wired connection. When I'm in Leopard though, I have no access to the internet and no access to the printers on the network. In Windows XP, I have access to everything, even though XP is using the same hardware to do it. There seems to be something in my Mac OS blocking IPs. This conclusion was reached due to the fact that the office share I can access are recognized by name, but internet and printers are recognized by IP, hence, I can't use them.
    Network Diagnostics says my "internet connection appears to be working correctly" with all green lights on the left side, but whenever I try to browse the internet, it says the same thing but the "ISP," "Internet," and "Server" items under Network Status all say Failed with the red lights.
    The Office Network Engineer, anyone I talk to at Applecare, and I are all baffled. I'm the only Mac in the company, and I'm a luxury as a designer here. No one else is having these problems, and I'm now a month and a half behind. Things aren't looking good.
    Can anyone out there help me...please?
    *Other important details:*
    -Office Server is Windows Server 2003 R2
    -Every test that the Network Engineer has run on the server (Windows Server) has come up clean.
    -I can't ping any IP's from my Mac Pro
    -Traceroute yeilded the same results as everything above
    -I can only access shares by the names assigned to them
    -The network DNS could not Ping my Mac

    "I have an ethernet cable in port 1 on my computer. That is configured manually to access ther office network."
    Do you have a "real" IP address or a private (192.168.x.x, 10.x.x.x, 172.x.x.x) IP address?
    "The wireless router was connected to the company server only for the purpose of getting me online through Airport because I couldn't access it using an ethernet connection"
    Could not access it because their network security blocked you by intent, or had some unknown technical difficulty?
    Unless you are blocked by intent or ommission (if they have to explicitly allow your machine) I can think of no technical reason why your wired connection should not both get you on their network and on the internet in general. You should not need to be dual homed (though dual homing should work as well).
    Please answer the questions above when you can - I think solving the wired LAN issue will be easier if you are not being intentionally blocked.

  • I uninstalled Norton 360 under windows xp and now I'm getting this problem that firefox will no longer load pages. IE and Outlook still work and I can access the internet with them, I can ping any website I like successfully but Firefox won't load any pa

    I uninstalled Norton 360 under windows xp and now I'm getting this problem that firefox will no longer load pages. IE and Outlook still work and I can access the internet with them, I can ping any website I like successfully but Firefox won't load any pages ... N
    == This happened ==
    Every time Firefox opened
    == I uninstalled Norton 360 ==
    == User Agent ==
    Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 1.0.3705; .NET CLR 1.1.4322; .NET CLR 2.0.50727; Media Center PC 4.0; .NET CLR 3.0.04506.30; .NET CLR 3.0.04506.648; InfoPath.2; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)

    I found a fix for this, not only firefox but several other networking programs were broken as well (Outlook and IE were ok for some reason) so I reasoned that the Norton uninstall was incomplete somehow - I had done it from the add/remove programs in the control panel. Sure enough that's not enough to release Norton's tentacles in your system, there's an uninstall tool on their website (a whole set of them actually) that managed to carve it out completely and after a restart everything was back to normal. My machines will definitely be Norton-free from now on ... N

  • Ever since I updated to Firefox 7.1, my computer won't go to the internet when I double-click the Mozillz Firefox icon, like it normally does; I have to restart my computer to be able to access the internet. Why?

    Ever since I updated to Firefox 7.1, my computer won't go to the internet when I double-click the Mozilla Firefox icon, like it normally does; I have to restart my computer to be able to access the internet. Why?

    There is a difference between remembering the name and password in the Password Manager and a "remember me" check box on a web page to log you in automatically.<br />
    The latter usually involves the creation of a special "remember me" cookie that is stored on your computer and that is send to the server.<br />
    If that "remember me" cookie is removed or gets corrupted or is not send to the server then the server won't remember you anymore and you need to sign in once again.<br />
    <br />
    * http://kb.mozillazine.org/Cookies
    * http://kb.mozillazine.org/Password_Manager
    So make sure that you keep the cookies from those sites via an allow exception and that you do not clear the cookies or site preferences via "Clear Recent History".

  • The new version of Firefox won't let me access the internet. How do I fix that? I hate Internet Explorer!

    On Saturday, 5/10/14, I was using Firefox at work with zero issues. I attended to work briefly, and when I looked back I saw the status bar saying my "add-ons" were being checked. Ever since then, Firefox WILL NOT connect to the internet, and I am forced to use Internet Explorer, and THAT jams more than I am willing to tolerate. I have no idea what actually was done, from a technical perspective. I tried system restore, and even found the link with the older versions of Firefox on it, but its all code, and way above what I know how to do with computers.

    hello, normally such issues are caused by a firewall/security software which doesn't recognize & therefore blocks new firefox versions: [[Fix problems connecting to websites after updating Firefox]]

  • I CANNOT ACCESS THE INTERNET VIA MOZILLA FIREFOX. BOX COMES UP AS FOLLOWS:-

    I CANNOT ACCESS THE INTERNET VIA MOZILLA FIREFOX
    A BOX COMES UP WITH THE FOLLOWING:-
    firefox-exe - Entry Point Not Found The procedure Entry Point
    could not be located in the dynamic link library mozsqlite-3-all.
    PLUS
    When I access the internet via my server (Tiscali now Talk-Talk)
    I have to enlarge each page. this is not now automatic.
    What on earth has happened?
    Please Help.
    Thank you.

    You need to do a clean reinstall.
    Download a fresh Firefox copy and save the file to the desktop.
    * Firefox 5.0.x: http://www.mozilla.com/en-US/firefox/all.html
    * Uninstall your current Firefox version.
    * Do not remove personal data when you uninstall the current version.
    Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
    * It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
    Your bookmarks and other profile data are stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder] and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.

  • Updated to firefox 4.0. since then my computer is very slow accessing the internet, websites and getting information from within a website.

    Over a week ago I updated my computer to Firefox 4.0. Since then my computer is very slow accessing the internet, websites and getting information from within a website. Also, a tool bar has shown up for YAHOO which I did not request. The old detailed tool bar for Firefox has disappeared. All that now shows for Firefox is the area to enter website urls and an area to enter topic for a Google Search.
    Many times I have to exit Firefox and re-enter it later to access the internet.
    Please advice what I need to do to get back to the speed I had with the older version of Firefox.
    Thank You,
    Dennis

    Over a week ago I updated my computer to Firefox 4.0. Since then my computer is very slow accessing the internet, websites and getting information from within a website. Also, a tool bar has shown up for YAHOO which I did not request. The old detailed tool bar for Firefox has disappeared. All that now shows for Firefox is the area to enter website urls and an area to enter topic for a Google Search.
    Many times I have to exit Firefox and re-enter it later to access the internet.
    Please advice what I need to do to get back to the speed I had with the older version of Firefox.
    Thank You,
    Dennis

  • I can't access the internet with Firefox on my computer (Windows 7 PC). I have used Firefox as my browser for 1 year but 5 days ago it stopped working even though Internet Explorer worked fine. I can't solve the problem and need some help.Randy Brown

    September 26, 2011
    Dear Mozilla,
    I am having some difficulty accessing the internet with Firefox on one of my PC computers. I normally use Mozilla Firefox as my web browser and google is my homepage and gmail is my email system. The operating system is Windows 7. For over a year this system worked perfectly but a few days ago it stopped working. When I launch Firefox now I get the message that that website (www.google.com) is unavailable. In fact, I can’t access any website and I am blocked from the internet entirely within Firefox. My internet connection is fine because Internet Explorer works fine. I can access google and any other website within that web browser. I have investigated all the security issue I can manage and found no smoking gun. I’ve tried uninstalling and reinstalling Firefox to no avail. Is Windows 7 compromising the effectiveness of Firefox? Any suggestions or other assistance you can offer would be appreciated.
    Sincerely,
    Randy Brown
    [email protected]

    You only have to clone your mac when using certain cable modem.  You don't clone your mac when using dsl.
    Greetings from Northern Ontario, Canada

  • After upgrading to the latest version of firefox. I can no longer access the internet and all traces of Mozilla Firefox are gone from my computer. I have no access to the internet, my home page or my e mails. What can be done??

    I have been using firefox for years. I downloaded the latest version and at the conclusion of the down load I was refussed access to the internet. Something about Proxy???? I checked my firewalls and security and they said that mozilla was allowed but everytime I attempt to gain access I am refused. I cant access the internet and I cant download another program to access the internet. I uninstalled Firefox and attempted to reinstall but after uninstalling Firefox I have no means to reinstall because there are no traces of it on my computer and I no longer have access to the internet. What do I do? I cant access my e mails, stored messages, favorites etc etc.

    No. After I select "Choose" the dialog box expands to provide only three choices. This is a new bug. I have only seen it in the past week or so, but it is maddening. I have observed that, while the Mozilla Foundation focuses on trivialities like which search engine should be the default, the Firefox application becomes buggier and buggier. Most of my family has switched to Chrome, and I will be following shortly. Firefox used to be a great program. Not any more. Getting assistance with a problem has also become very difficult.

  • I downloaded the latest Firefox security update and my computer will no longer access the internet in any fashion, despite the fact that I'm still connected to the internet. Other browsers no longer work either.

    Immediately after I downloaded the latest firefox security update my computer will no longer access the internet. I still have a fine wireless connection but Firefox, Internet Explorer, Itunes, and every other program will no longer access the internet, saying there is a connection error. I even tried restoring my system to a previous date but it said that a security program was preventing it from doing so.

    What's the security program called? Is it '''Win 7 Security''' by any chance? There's a rogue AV app that will prevent internet access by that name. It comes in many different flavours, but it's basically the same product with different names depending on the operating system its aimed at. See screenshot.
    Do you have another computer you can use to download Malwarebytes? Or can you get a friend to download it for you and copy it to a USB drive? Download from here: http://www.malwarebytes.org/products/malwarebytes_free
    You can use the USB drive to transfer the program to your own PC and then install it.

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