Firefox 6.0.2 crashes when I attempt to save a pdf

When I have a pdf in my firefox browser and I click to save it, as soon as I click on the "UP" folder on the screen to navigate to the folder I wish to save the pdf in, an hourglass appears and firefox stops responding. I can't close firefox or open another browser. I have left the computer in this condition in excess of 20 minutes and nothing changes. If I go into Task Manager "Dumprep" is using nearly all the resources. I have gone into msconfig and disabled Reporting to see if this resolves the issue. I am not in a position to reboot my computer at the moment due to certain programs that are running and can't be interrupted. I will report back when I get the chance. I can use IE8 to download pdf's and there is no issue, so I know it is firefox causing the crash.

It would appear that this problem was caused by my disabling Java as we have been recommended to do for security reasons. I updated to the latest version of Java, and re-enabled it, and the plugin checker now works fine.
Could someone please confirm that this would cause the problem I have been seeing?
Thanks.

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