Firefox 6 Linux - Sync encountered an error while syncing: Unknown error.

Linux (Ubuntu 11.04).
Firefox 6.
The syncing doesn't work anymore. This message is displayed at the bottom all the time:
"Sync encountered an error while syncing: Unknown error. Sync will automatically retry this action."
Retrying doesn't help.

I had some luck doing the following - Go to https://account.services.mozilla.com/ and login using your sync info. Find the link to Clear Cache data and clear your sync cache (first time failed, then worked). Then do a manual sync to get back in sync. Seems to have cleared up my issue for the time being.

Similar Messages

  • Sync encountered an error while synchronising: Unknown error

    I'm using Firefox 4.0.1 on Windows 7 Home Premium 64-bit.
    I set up a sync account to transfer my history, etc. from my old desktop to my new laptop (details above). Since then, i haven't used my desktop, just the laptop.
    For about the last week or so, the following error message keeps popping up at the foot of the screen:
    "Sync encountered an error while synchronising: Unknown error. Sync will automatically retry this action." And there is a 'Sync now' button.
    I can't think of anything that I've done (installing extensions, etc.) to cause this to happen.
    Any ideas, anyone? All help appreciated.

    Go to [https://account.services.mozilla.com/ your sync account], log in, and click clear your sync data.
    Then click the Sync now button on the error message.
    The error went away for me.

  • Why do I need to set up sync when I only use 1 computer. A warning showed up that says: Sync encountered an error while connecting: Unknown error. Please try again.

    When I started up my computer this morning, a warning popped up saying: ! Sync encountered an error while connecting: Unknown error. Please try again.
    Why do I need to set up Sync on Firefox when I only use this one computer and do not even have a cell phone?

    If you do not want to use Firefox Sync any more, you can deactivate it. See instructions here: [[How do I manage my Firefox Sync account?]]

  • I get the following error message and don't know how to correct it: Sync encountered an error while connecting: Unknown error, Please try again.

    I get the following error message and don't know how to correct it: Sync encountered an error while connecting: Unknown error, Please try again.

    There have been problems reported with Sync.
    They are working on it, so please try again later when those problems are fixed.
    *https://services.mozilla.com/status/
    *http://twitter.com/#!/mozservices

  • Sync encountered an error while synching: Unknown error. Sync will automatically retry this action

    http://pastebin.mozilla.org/8169256
    Just started last night when I switched to the new sync. Any ideas?

    That is a problem with the history:
    <pre><nowiki>1420672321846 Sync.Engine.History DEBUG First sync, uploading all items
    1420672321848 Sync.Status DEBUG Status for engine history: error.engine.reason.unknown_fail
    1420672321848 Sync.Status DEBUG Status.service: success.status_ok => error.sync.failed_partial
    1420672321848 Sync.ErrorHandler DEBUG history failed: database disk image is malformed No traceback available</nowiki></pre>
    You can check for problems with the <b>places.sqlite</b> database file in the Firefox profile folder.
    *http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox
    *https://support.mozilla.org/kb/Bookmarks+not+saved#w_fix-the-bookmarks-file
    *Places Maintenance: https://addons.mozilla.org/firefox/addon/places-maintenance/

  • For months, now, I continually get the message "Synch encountered an error while synching: Unknown error. Synch will automatically retry this action." This happens on both my desktop and laptop machines.

    How do I know if my bookmarks are ever getting synched?

    There was a server out last week. see below. now everything works great. thanks for the follow up.
    To:
    Subject: [Bug 744289] sync107.db.scl3 down
    Do not reply to this email. You can add comments to this bug at
    https://bugzilla.mozilla.org/show_bug.cgi?id=744289
    Gregory Szorc [:gps] <[email protected]> changed:
              What    |Removed                     |Added
                Status|UNCONFIRMED                 |RESOLVED
            Resolution|                            |FIXED
               Summary|error in sync               |sync107.db.scl3 down
         Last Resolved|                            |2012-04-10 19:39:11
    --- Comment #2 from Gregory Szorc [:gps] <[email protected]> 2012-04-10
    19:39:11 PDT --- Well, this is embarrassing. It looks like one of our
    servers was down and for whatever reason we didn't notice.
    It should be working now. If you still see errors, please reopen this bug.
    Configure bugmail: https://bugzilla.mozilla.org/userprefs.cgi?tab=email
    ------- You are receiving this mail because: ------- You reported the bug.

  • My problem is, sync encountered an error while connecting: unknown error please retry preferences. I tried to resync, but my email address was already synced. Help!

    The above just started happening yesterday, I click it off and it pops back up again. Today, I tried to set-up sync and it showed my email already existed.
    I have problem number 2, which has been going on for sometime now, "we noticed you may have signed in or signed out in another window. Click o.k. to reload your page. Today, I went to file and clicked exit and restart Firefox and the same thing happened. Please help me!

    I had the same error,
    I accidentally saved the password server XXXX.services.mozilla.com
    Once the password unregistered, synchronization started to operate.
    for more logs, we can look at the variables in about: config and doing a search services.sync
    services.sync.lastSync may be useful to track the status of the synchronization
    Steph

  • I get the error message in Firefox 5 "Sync encountered an error while syncing: Unknown error. Sync will automatically retry this action."

    Hello Firefox support. I just started working on a 64 bit Windows 7 machine running Firefox 5 and am constantly getting the following Sync error: "Sync encountered an error while syncing: Unknown error. Sync will automatically retry this action." I can't find an accurate solution on the web. Please help!

    Exact same error message here here. Haven't checked our other systems. This one is:
    * Firefox 5
    * Canonical 1
    * Ubuntu Linux 10.04 LTS

  • Firefox sync encountered an error while syncing

    For the past week or so I've been getting an error bar at the bottom of Firefox stating "Sync encountered an error while syncing: Unknown error. Sync will automatically retry this action." If I click the Server Status button it says the server is working fine. I've tried resetting Firefox, no good. I've also tried removing this machine from my sync account, deleting places.sqlite and readding it to sync, also no good. Log is below:
    1406993413879 Sync.ErrorHandler DEBUG Flushing file log.
    1406993413915 Sync.Status DEBUG Status.service: error.sync.failed_partial => success.status_ok
    1406993413928 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok
    1406993414016 Sync.ErrorHandler DEBUG Log cleanup threshold time: 1406129414016
    1406993414024 Sync.ErrorHandler DEBUG No logs to clean up.
    1406993414874 Sync.Tracker.Forms DEBUG Saving changed IDs to forms
    1406995020966 Sync.Service DEBUG User-Agent: Firefox/31.0 FxSync/1.33.0.20140716183446.
    1406995020966 Sync.Service INFO Starting sync at 2014-08-02 11:57:00
    1406995020968 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score.
    1406995020970 Sync.Status INFO Resetting Status.
    1406995020970 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok
    1406995020971 Sync.BrowserIDManager INFO Fetching assertion and token from: https://token.services.mozilla.com/1.0/sync/1.5
    1406995020971 FirefoxAccounts DEBUG already verified
    1406995020972 Sync.BrowserIDManager DEBUG Getting an assertion
    1406995020972 FirefoxAccounts DEBUG enter getAssertion()
    1406995020974 FirefoxAccounts DEBUG getKeyPair: already have a keyPair
    1406995020974 FirefoxAccounts DEBUG getCertificate already had one
    1406995020974 FirefoxAccounts DEBUG getAssertionFromCert
    1406995020976 FirefoxAccounts DEBUG getAssertionFromCert returning signed: true
    1406995020976 Sync.BrowserIDManager DEBUG Getting a token
    1406995021376 Sync.BrowserIDManager DEBUG Successfully got a sync token
    1406995024961 Sync.Resource DEBUG mesg: GET success 200 https://sync-40-us-west-2.sync.services.mozilla.com/1.5/1804547/info/collections
    1406995024961 Sync.Resource DEBUG GET success 200 https://sync-40-us-west-2.sync.services.mozilla.com/1.5/1804547/info/collections
    1406995024962 Sync.Service DEBUG Fetching global metadata record
    1406995024962 Sync.Service DEBUG Weave Version: 1.33.0 Local Storage: 5 Remote Storage: 5
    1406995024962 Sync.Service INFO Sync key is up-to-date: no need to upgrade.
    1406995024962 Sync.Service DEBUG Fetching and verifying -- or generating -- symmetric keys.
    1406995024962 Sync.Service INFO Testing info/collections: {"passwords":1406679822.79,"tabs":1406959263.08,"clients":1406991311.66,"crypto":1400889147.85,"forms":1406919932.16,"meta":1406753141.68,"prefs":1406941219.82,"bookmarks":1406943828.39,"addons":1405605432.73,"history":1406959259.3}
    1406995024962 Sync.CollectionKeyManager INFO Testing for updateNeeded. Last modified: 1400889147.85
    1406995024962 Sync.Synchronizer DEBUG Refreshing client list.
    1406995024962 Sync.Engine.Clients INFO 0 outgoing items pre-reconciliation
    1406995024963 Sync.Engine.Clients INFO Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled.
    1406995024963 Sync.Synchronizer INFO Updating enabled engines: 5 clients.
    1406995024964 Sync.Engine.Bookmarks INFO 0 outgoing items pre-reconciliation
    1406995024966 Sync.Engine.Bookmarks INFO Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled.
    1406995024968 Sync.Engine.Forms INFO 1014 outgoing items pre-reconciliation
    1406995024969 Sync.Engine.Forms INFO Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled.
    1406995025069 Sync.Engine.Forms INFO Uploading 0 - 100 out of 1014 records
    1406995025070 Sync.BrowserIDManager DEBUG _ensureValidToken already has one
    1406995025071 Sync.Collection DEBUG POST Length: 31377
    1406995025962 Sync.Tracker.Clients DEBUG Saving changed IDs to clients
    1406995025965 Sync.Tracker.Bookmarks DEBUG Saving changed IDs to bookmarks
    1406995025969 Sync.Tracker.Forms DEBUG Saving changed IDs to forms
    1406995077964 Sync.Collection DEBUG mesg: POST success 200 https://sync-40-us-west-2.sync.services.mozilla.com/1.5/1804547/storage/forms
    1406995077964 Sync.Collection DEBUG POST success 200 https://sync-40-us-west-2.sync.services.mozilla.com/1.5/1804547/storage/forms
    1406995077966 Sync.Engine.Forms DEBUG Records that will be uploaded again because the server couldn't store them: //4yZ8+hR2m5FUn2, 4zRZHcCeRQSgH16b, 03UOnjQ4SkyvSmgS, 0HUXqKGKTN+4b6vF, 4FVIbVBfSqC1qsa5, MgChmWlxSIa09hwD, 3f9lpaGRTEuYf6cy, +ABhlezKSE+j+uJr, 4deaq4JkQ5ud47e8, 0V9lOgTORfyvdiJt, 4XvNvoYPRzW4/2e/, 1s8vxO+tTr2bq8/P, /+g3EMa3S/mSAlvo, 2NtX4Gm+ShWOD5NC, 0l9rds5qR4SbyL8R, 1PN+T8DjQDCpDGhl, /1/hJGT0R3Cj0mzP, /2+PCZy9RI+eRZBr, 3SPERRclTnGDn1PL, /Mjy6oSGTeW7UYJK, 1qln/NiDSKGKOgN7, 4rVDaUhiRbacUl27, 2+r9VeXaTMecwJd+, /GriRh0TSkWmeHiq, 0qV1uMUlQlG4LN8T, +4fjmx4dQhm6VwQv, 4cB4ryoPSRWfH+Qt, 4DJ+IX2ST/SRoLTa, 4YzJwQdZQ8ynnboy, /eynWaG4Rtu3U2U6, 47/LnHr/TneMFAHH, +oVAE3yjS9So5B3z, 3AQ/vOiuTXeXGlig, 02xY2NuZR+GD52DC, +iXlos4JRbKjO/S9, 01O4Blh4TBKgvBLM, 0+GAnz6gSNeM0QcN, 2ax7qTuxQDKpq54z, 4I2QjBjLQvypQBF3, 3KT8pEjURZGjU6Zn, 3v1hOdfQTQihb3GK, 0g4MK5j6QbagTkTJ, 1PlfQQ4qTUWtOAqs, 2Qs2EafzQlqOG/97, +aJ/PthjQ/S76zPh, 1Wq8M46FS5KOonuP, 3fwhSxk1S5iNe9Ha, +BOteTdOSjC4QyCp, 2wvozoD1Qdye/LB6, 2X2+f6OXTxiRinaz, 2Cq880NsSh6CvdVb, +pbxXlgjRVGHqW7j, 2gVGKZnbSeWrwKXC, +x8Ae1XaRTmXHWpG, 255jiEbNQuyxli5f, 2DAcVXt4RAu7g4mM, /2bCG09BRfa6VN6q, 2plQjM3oRU+JQEVS, 4jLDG4PGQ/2rzson, 3a79Ok5KSquQ0VGX, 4SACO1RKStWA0wzn, 11vQVHt4R4CadxeO, 4B5+WJ7lQdychnKw, +XPvYCJXRA+FY9hN, 0vbw108kQ7WqKJRj, 1y5E33wrQfSYX+Fs, 3NPkENrPQp605yH0, 23UYDtZNQXm7tOeB, /ZduIWWjRxO1PTyr, 0LZFHnOaQLKkHk15, +q2rC2TvSnyfneCa, 4AacDMKFSuepaY8H, 0eG6qHROT4Cmr6E/, /pvJVU44Qc2Jte4U, 2VWAkKY1SjOBqhje, +DEy7cWpQE22keJ3, /HzWXi7jTDio8xjn, /ts2mZa9R/ySkqUz, 2KedijgXTXyWysKb, 0+8mpy7NS9GOa4DP, 1RpTsXzrRGWwXFex, /LLiMvmDRWqOxOGL, 1gNEMSPrTY+Ych2C, 4FxceLkfSF2p0PZK, 0hOh+sM+Sgej7ty7, 1ALlPTOSS+CX5UfH, +ccsMCYVS0ejOAvK, /WYNKiH3RRGGzG1T, 2BFOZ7fSRm6wDwbJ, +AsyelCyQsybj081, 22bOOxGwQ5qPXVNd, 4j0AbX/3TKyVr1c5, 0C1y6IzOTeWuuPtP, 4MvA7k/lTyeDk7mD, 2PTUlG/KR9i+jCV2, 1MMVnmjgSTqypJKz, /F/+1EY9TM+c3qO2, /23/2VoaSuW/HKps, 4JnZbzPXRjm9iK67, 2QMRhT7RQY6Op701
    1406995078105 Sync.Engine.Forms INFO Uploading 100 - 200 out of 1014 records
    1406995078105 Sync.BrowserIDManager DEBUG _ensureValidToken already has one
    1406995078108 Sync.Collection DEBUG POST Length: 31437
    1406995138212 Sync.Collection DEBUG mesg: POST fail 504 https://sync-40-us-west-2.sync.services.mozilla.com/1.5/1804547/storage/forms
    1406995138212 Sync.Collection DEBUG POST fail 504 https://sync-40-us-west-2.sync.services.mozilla.com/1.5/1804547/storage/forms
    1406995138213 Sync.Engine.Forms DEBUG Uploading records failed: <html>
    <head><title>504 Gateway Time-out</title></head>
    <body bgcolor="white">
    <center><h1>504 Gateway Time-out</h1></center>
    <hr><center>nginx/1.6.0</center>
    </body>
    </html>
    1406995138247 Sync.Status DEBUG Status for engine forms: error.engine.reason.record_upload_fail
    1406995138247 Sync.Status DEBUG Status.service: success.status_ok => error.sync.failed_partial
    1406995138247 Sync.ErrorHandler DEBUG forms failed: <html>
    <head><title>504 Gateway Time-out</title></head>
    <body bgcolor="white">
    <center><h1>504 Gateway Time-out</h1></center>
    <hr><center>nginx/1.6.0</center>
    </body>
    </html>
    No traceback available
    1406995138247 Sync.Synchronizer INFO Aborting sync for failure in forms
    1406995138247 Sync.Synchronizer INFO Sync completed at 2014-08-02 11:58:58 after 117.28 secs.
    1406995138248 Sync.Declined DEBUG Handling remote declined: ["greasemonkey"]
    1406995138248 Sync.Declined DEBUG Handling local declined: ["greasemonkey"]
    1406995138248 Sync.Declined DEBUG Declined changed? false
    1406995138249 Sync.Service INFO No change to declined engines. Not reuploading meta/global.
    1406995138249 Sync.SyncScheduler DEBUG Starting client-initiated backoff. Next sync in 6289555 ms.
    1406995138249 Sync.SyncScheduler DEBUG Next sync in 6289555 ms.
    1406995138249 Sync.ErrorHandler DEBUG Some engines did not sync correctly.

    There have been some issues reported with Sync.
    See:
    *[https://bugzilla.mozilla.org/show_bug.cgi?id=1045691 bug 1045691] - Firefox sync fails with "unknown error" graybar message and 502s
    <i>Please do not comment in bug reports<br>https://bugzilla.mozilla.org/page.cgi?id=etiquette.html</i>

  • "sync encountered an error while syncing" (Firefox 4.0b12pre)

    Fore weeks now, Firefox 4.0b12pre has not been able to sync. I get the following error message in the status-bar: "''Sync encountered an error while syncing: Unknown error. Sync will automatically retry this action" [Sync Now]''
    I have the nightly build on 2 PCs (Windows 7 64-bit). I have tried "Reset Sync" with no success. All of my backup bookmarks are from after the problem manifested itself (so I didn't do a restore from backup).

    There was a server out last week. see below. now everything works great. thanks for the follow up.
    To:
    Subject: [Bug 744289] sync107.db.scl3 down
    Do not reply to this email. You can add comments to this bug at
    https://bugzilla.mozilla.org/show_bug.cgi?id=744289
    Gregory Szorc [:gps] <[email protected]> changed:
              What    |Removed                     |Added
                Status|UNCONFIRMED                 |RESOLVED
            Resolution|                            |FIXED
               Summary|error in sync               |sync107.db.scl3 down
         Last Resolved|                            |2012-04-10 19:39:11
    --- Comment #2 from Gregory Szorc [:gps] <[email protected]> 2012-04-10
    19:39:11 PDT --- Well, this is embarrassing. It looks like one of our
    servers was down and for whatever reason we didn't notice.
    It should be working now. If you still see errors, please reopen this bug.
    Configure bugmail: https://bugzilla.mozilla.org/userprefs.cgi?tab=email
    ------- You are receiving this mail because: ------- You reported the bug.

  • Firefox Sync encountered an error while syncing: Unknown error

    I am trying to connect to the site - https://login.salesforce.com/?ec=302&startURL=%2F5003000000EIhFk and i just cannot login. the site is accessible, but could not log in and I have this error in the status area on the bottom - Firefox Sync encountered an error while syncing: Unknown error

    I think I managed to fix this.
    Go to [https://account.services.mozilla.com/ your sync account], log in, and click clear your sync data.
    Then click the Sync now button on the error message.
    The error went away for me.

  • I set up the the sync add on and had no errors.When I sync now I get"Sync encountered an error while syncing:Firefox sync server maintenance is underway..."I have gotten this mesaage for the last 10 hours.Should I wait or is there an issue with my setup?

    I just loaded Firefox onto my laptop. I set up the the sync add on and had no errors. When I hit sync now I get "Sync encountered an error while syncing: Firefox sync server maintenance is underway, syncing will resume automatically." I have gotten this message for the last 10 hours. Should I wait or is there an issue with my setup? I checked the Mozilla sync server status and it listed no issues.

    There was a server out last week. see below. now everything works great. thanks for the follow up.
    To:
    Subject: [Bug 744289] sync107.db.scl3 down
    Do not reply to this email. You can add comments to this bug at
    https://bugzilla.mozilla.org/show_bug.cgi?id=744289
    Gregory Szorc [:gps] <[email protected]> changed:
              What    |Removed                     |Added
                Status|UNCONFIRMED                 |RESOLVED
            Resolution|                            |FIXED
               Summary|error in sync               |sync107.db.scl3 down
         Last Resolved|                            |2012-04-10 19:39:11
    --- Comment #2 from Gregory Szorc [:gps] <[email protected]> 2012-04-10
    19:39:11 PDT --- Well, this is embarrassing. It looks like one of our
    servers was down and for whatever reason we didn't notice.
    It should be working now. If you still see errors, please reopen this bug.
    Configure bugmail: https://bugzilla.mozilla.org/userprefs.cgi?tab=email
    ------- You are receiving this mail because: ------- You reported the bug.

  • Firefox 4 BETA Sync Glitch: Sync encountered an error while syncing: Unknown error.

    I have a screen shot but no where to send it to? The error says (and it's been repeated multiple times) Sync encountered an error while syncing: Unknown error. Sync will automatically retry this action BUTTON: Sync Now" Clicked button multiple times over an hour... no use. :) (hope this helps)
    Less a question than a feedback about the program. :)
    I realize it will likely be fixed innately, but wanted it to be reported, as I wish to help out the BETA test. *loyal Test Pilot*
    Thanks!

    I'm running FF4.0.1 and still have this problem

  • Firefox sync getting an error while syncing

    I my previous profile was corrupt and not working, so I recently created a new profile and logged it into my sync account. Everything seemed fine at first, but towards the end of the day I started getting the error message at the bottom of the screen that sync was encountering an error while syncing.
    Below is some of the error message I am seeing in the log file:
    1413469133871 Sync.Tracker.Clients WARN Changed IDs file clients contains non-object value.
    1413469133874 Sync.Tracker.Bookmarks WARN Changed IDs file bookmarks contains non-object value.
    1413469133875 Sync.Tracker.Forms WARN Changed IDs file forms contains non-object value.
    1413469133876 Sync.Tracker.History WARN Changed IDs file history contains non-object value.
    1413469133876 Sync.Tracker.Passwords WARN Changed IDs file passwords contains non-object value.
    1413469133878 Sync.Tracker.Addons WARN Changed IDs file addons contains non-object value.
    1413469153872 Sync.Engine.Bookmarks WARN Got exception "[Exception... "Component returned failure code: 0x804b000a (NS_ERROR_MALFORMED_URI) [nsINavBookmarksService.getBookmarkURI]" nsresult: "0x804b000a (NS_ERROR_MALFORMED_URI)" location: "JS frame :: resource://gre/modules/services-sync/engines/bookmarks.js :: _buildGUIDMap :: line 248" data: no] Stack trace: _buildGUIDMap()@resource://gre/modules/services-sync/engines/bookmarks.js:248 < _syncStart/<()@resource://gre/modules/services-sync/engines/bookmarks.js:375 < _mapDupe()@resource://gre/modules/services-sync/engines/bookmarks.js:315 < _createRecord()@resource://gre/modules/services-sync/engines/bookmarks.js:415 < SyncEngine.prototype._uploadOutgoing()@resource://services-sync/engines.js:1412 < SyncEngine.prototype._sync()@resource://services-sync/engines.js:1483 < wrappedSync()@resource://gre/modules/services-sync/engines/bookmarks.js:214 < _sync()@resource://gre/modules/services-sync/engines/bookmarks.js:211 < WrappedNotify()@resource://services-sync/util.js:141 < Engine.prototype.sync()@resource://services-sync/engines.js:655 < _syncEngine()@resource://services-sync/stages/enginesync.js:199 < sync()@resource://services-sync/stages/enginesync.js:149 < onNotify()@resource://gre/modules/services-sync/service.js:1271 < WrappedNotify()@resource://services-sync/util.js:141 < WrappedLock()@resource://services-sync/util.js:96 < _lockedSync()@resource://gre/modules/services-sync/service.js:1261 < sync/<()@resource://gre/modules/services-sync/service.js:1253 < WrappedCatch()@resource://services-sync/util.js:70 < sync()@resource://gre/modules/services-sync/service.js:1241 < <file:unknown>" building GUID map. Skipping all other incoming items.
    1413469153872 Sync.Engine.Bookmarks WARN Error creating record: [object Object] No traceback available
    1413469175317 Sync.Store.Addons DEBUG {9340fd57-678b-6966-a297-90692d7f5959} not syncable: type not in whitelist: plugin

    Okay, I have just cleared all my history and I am still getting the error. When I have "history" unselected this computer syncs up fine, with it selected I get the error. Is there some additional information that can help narrow down what is causing the problem.
    I current sync 3 machines to this account, a Mac, an Android Phone and a Windows 8 PC. Below is the log file as it stands now.
    1414009958358 Sync.ErrorHandler DEBUG Flushing file log.
    1414009958361 Sync.Status DEBUG Status.service: error.sync.failed_partial => success.status_ok
    1414009958362 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok
    1414009958362 Sync.ErrorHandler DEBUG Log cleanup threshold time: 1413145958362
    1414009958366 Sync.ErrorHandler DEBUG No logs to clean up.
    1414009958932 Sync.Tracker.Clients DEBUG Saving changed IDs to clients
    1414009958937 Sync.Tracker.Bookmarks DEBUG Saving changed IDs to bookmarks
    1414009958940 Sync.Tracker.Forms DEBUG Saving changed IDs to forms
    1414009958944 Sync.Tracker.Passwords DEBUG Saving changed IDs to passwords
    1414009959356 Sync.Tracker.Addons DEBUG Saving changed IDs to addons
    1414010051089 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok
    1414010051090 Sync.ErrorHandler DEBUG Beginning user-triggered sync.
    1414010051090 Sync.Service DEBUG User-Agent: Firefox/33.0 FxSync/1.35.0.20141011015303.
    1414010051090 Sync.Service INFO Starting sync at 2014-10-22 16:34:11
    1414010051091 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score.
    1414010051091 Sync.Status INFO Resetting Status.
    1414010051091 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok
    1414010051092 Sync.BrowserIDManager DEBUG _ensureValidToken already has one
    1414010051951 Sync.Resource DEBUG mesg: GET success 200 https://sync-148-us-west-2.sync.services.mozilla.com/1.5/10925754/info/collections
    1414010051951 Sync.Resource DEBUG GET success 200 https://sync-148-us-west-2.sync.services.mozilla.com/1.5/10925754/info/collections
    1414010051952 Sync.Service DEBUG Fetching global metadata record
    1414010051952 Sync.Service DEBUG Weave Version: 1.35.0 Local Storage: 5 Remote Storage: 5
    1414010051953 Sync.Service INFO Sync key is up-to-date: no need to upgrade.
    1414010051953 Sync.Service DEBUG Fetching and verifying -- or generating -- symmetric keys.
    1414010051953 Sync.Service INFO Testing info/collections: {"passwords":1414009530.47,"tabs":1414009530.7,"clients":1414009158.6,"crypto":1413468730.08,"forms":1414009217.94,"meta":1414009226.95,"prefs":1414009115.93,"bookmarks":1413938103.18,"addons":1413934492.81}
    1414010051953 Sync.CollectionKeyManager INFO Testing for updateNeeded. Last modified: 1413468730.08
    1414010051953 Sync.Synchronizer DEBUG Refreshing client list.
    1414010051954 Sync.Engine.Clients INFO 0 outgoing items pre-reconciliation
    1414010051955 Sync.Engine.Clients INFO Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled.
    1414010051956 Sync.Synchronizer INFO Updating enabled engines: 1 clients.
    1414010051960 Sync.Engine.Bookmarks INFO 0 outgoing items pre-reconciliation
    1414010051962 Sync.Engine.Bookmarks INFO Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled.
    1414010051965 Sync.Engine.Forms INFO 0 outgoing items pre-reconciliation
    1414010051966 Sync.Engine.Forms INFO Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled.
    1414010051967 Sync.Engine.History DEBUG First sync, uploading all items
    1414010051968 Sync.Status DEBUG Status for engine history: error.engine.reason.unknown_fail
    1414010051968 Sync.Status DEBUG Status.service: success.status_ok => error.sync.failed_partial
    1414010051968 Sync.ErrorHandler DEBUG history failed: database disk image is malformed No traceback available
    1414010051969 Sync.Engine.Passwords INFO 0 outgoing items pre-reconciliation
    1414010051971 Sync.Engine.Passwords INFO Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled.
    1414010051972 Sync.Engine.Prefs INFO 0 outgoing items pre-reconciliation
    1414010051973 Sync.Engine.Prefs INFO Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled.
    1414010051974 Sync.Engine.Tabs INFO 1 outgoing items pre-reconciliation
    1414010051976 Sync.Engine.Tabs INFO Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled.
    1414010051986 Sync.Engine.Tabs INFO Uploading all of 1 records
    1414010051986 Sync.BrowserIDManager DEBUG _ensureValidToken already has one
    1414010051987 Sync.Collection DEBUG POST Length: 1872
    1414010052149 Sync.Collection DEBUG mesg: POST success 200 https://sync-148-us-west-2.sync.services.mozilla.com/1.5/10925754/storage/tabs
    1414010052149 Sync.Collection DEBUG POST success 200 https://sync-148-us-west-2.sync.services.mozilla.com/1.5/10925754/storage/tabs
    1414010052151 Sync.Engine.Addons DEBUG Refreshing reconciler state
    1414010052151 Sync.AddonsReconciler INFO Refreshing global state from AddonManager.
    1414010052156 Sync.AddonsReconciler DEBUG Rectifying state for addon: {972ce4c6-7e08-4474-a285-3208198ce6fd}
    1414010052156 Sync.AddonsReconciler DEBUG Rectifying state for addon: [email protected]
    1414010052156 Sync.AddonsReconciler DEBUG Rectifying state for addon: [email protected]
    1414010052157 Sync.AddonsReconciler DEBUG Rectifying state for addon: [email protected]
    1414010052157 Sync.AddonsReconciler DEBUG Rectifying state for addon: {b9db16a4-6edc-47ec-a1f4-b86292ed211d}
    1414010052157 Sync.AddonsReconciler DEBUG Rectifying state for addon: [email protected]
    1414010052157 Sync.AddonsReconciler DEBUG Rectifying state for addon: [email protected]
    1414010052157 Sync.AddonsReconciler DEBUG Rectifying state for addon: [email protected]
    1414010052157 Sync.AddonsReconciler DEBUG Rectifying state for addon: gmp-gmpopenh264
    1414010052157 Sync.AddonsReconciler DEBUG Rectifying state for addon: {10c68f07-63a6-4653-8f43-9fc763f22443}
    1414010052158 Sync.AddonsReconciler DEBUG Rectifying state for addon: {9340fd57-678b-6966-a297-90692d7f5959}
    1414010052158 Sync.AddonsReconciler DEBUG Rectifying state for addon: {07331244-d8fe-048f-bc78-d7a5feba72ea}
    1414010052163 Sync.AddonsReconciler DEBUG Rectifying state for addon: {b0abad6a-59ad-ab23-b4cf-b9093349a0ed}
    1414010052163 Sync.AddonsReconciler DEBUG Rectifying state for addon: {485a038e-7a17-bd3a-fd40-46fdaa916094}
    1414010052164 Sync.AddonsReconciler DEBUG Rectifying state for addon: {89f74af3-3543-ba77-f985-6019007a9781}
    1414010052164 Sync.AddonsReconciler DEBUG Rectifying state for addon: {b66dbe14-6371-dba9-8f63-f2031cfa3a40}
    1414010052164 Sync.AddonsReconciler DEBUG Rectifying state for addon: {6b496cd3-2299-120d-2bbf-fb5bcadf19e6}
    1414010052165 Sync.AddonsReconciler DEBUG Rectifying state for addon: {74f60b82-12ef-8704-7114-2802023b9f97}
    1414010052165 Sync.AddonsReconciler DEBUG Rectifying state for addon: {d44b47cc-9165-5b44-5841-a92d500ccae5}
    1414010052165 Sync.AddonsReconciler DEBUG Rectifying state for addon: {b4a46c11-2945-5c38-9640-940aeb02e416}
    1414010052165 Sync.AddonsReconciler DEBUG Rectifying state for addon: {37ab856c-b575-a4b5-33b2-9adc43f4ad10}
    1414010052165 Sync.AddonsReconciler DEBUG Rectifying state for addon: {fed0ab6f-7546-a733-dc0d-a155df78f538}
    1414010052167 Sync.AddonsReconciler INFO Saving reconciler state to file: addonsreconciler
    1414010052180 Sync.Engine.Addons INFO 0 outgoing items pre-reconciliation
    1414010052181 Sync.Engine.Addons INFO Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled.
    1414010052182 Sync.Synchronizer INFO Sync completed at 2014-10-22 16:34:12 after 1.09 secs.
    1414010052182 Sync.Declined DEBUG Handling remote declined: []
    1414010052182 Sync.Declined DEBUG Handling local declined: []
    1414010052183 Sync.Declined DEBUG Declined changed? false
    1414010052183 Sync.Service INFO No change to declined engines. Not reuploading meta/global.
    1414010052183 Sync.SyncScheduler DEBUG Next sync in 3600000 ms.
    1414010052184 Sync.ErrorHandler DEBUG Some engines did not sync correctly.

  • How to fix "Sync encountered an error while syncing:Unknown error."

    In mid July, after the firefox update, I had decided to close firefox like I usually do before I open the client for my MMORPG Aion, so I did. I end up not turning on firefox for a few days and when I did my bookmarks were gone as well as my toolbar bookmarks and my history. I start to wonder what happened and then I realised that there was a grey bar at the bottom of my browser stating, "Sync encountered an error while syncing: Unknown error. Sync will automatically retry this action.." I had no idea why this would happen as I never had this problem before so I look at the firefox support database but since I'm quite the greenhorn when it comes to programming there was only so much I could understand. I did try looking for corrupt or locked profiles but I saw none. Now as of today it's going on 2 months since the problem began and just today I recieved the firefox 32.0 update but still have this problem so I'm at my wits end and I not sure if I'll ever get it working again. Also my sync account is the one under the new system I had updated a few days before the problem began it also seems to be working on my other devices. Im lost without my bookmarks please help.

    Hi crogs571
    The first sync report shows an error with the history:
    <pre><nowiki>1415979204255 Sync.Status DEBUG Status for engine history: error.engine.reason.record_upload_fail
    1415979204255 Sync.Status DEBUG Status.service: success.status_ok => error.sync.failed_partial
    1415979204255 Sync.ErrorHandler DEBUG history failed: <html>
    <head><title>413 Request Entity Too Large</title></head>
    <body bgcolor="white">
    <center><h1>413 Request Entity Too Large</h1></center>
    <hr><center>openresty/1.7.0.1</center>
    </body>
    </html></nowiki></pre>

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