Firefox 7.0.1 is malfunctioning. Malware and spyware specialty software scans have failed to solve problem. Should I delete present program before reinstalling?

''locking as a duplicate - please stick with original question - https://support.mozilla.com/en-US/questions/890528''
Asked before: upper right corner of websites accessed with Firefox does not accept entries. Happens with all web pages. No problem with IE browser.
Easiest to reinstall software. Should I delete Firefox 7.0.1 before re-download/reinstall?
Thank you.

I have had a similar problem with my system. I just recently (within a week of this post) built a brand new desktop. I installed Windows 7 64-bit Home and had a clean install, no problems. Using IE downloaded an anti-virus program, and then, because it was the latest version, downloaded and installed Firefox 4.0. As I began to search the internet for other programs to install after about maybe 10-15 minutes my computer crashes. Blank screen (yet monitor was still receiving a signal from computer) and completely frozen (couldn't even change the caps and num lock on keyboard). I thought I perhaps forgot to reboot after an update so I did a manual reboot and it started up fine.
When ever I got on the internet (still using firefox) it would crash after anywhere between 5-15 minutes. Since I've had good experience with FF in the past I thought it must be either the drivers or a hardware problem. So in-between crashes I updated all the drivers. Still had the same problem. Took the computer to a friend who knows more about computers than I do, made sure all the drivers were updated, same problem. We thought that it might be a hardware problem (bad video card, chipset, overheating issues, etc.), but after my friend played around with my computer for a day he found that when he didn't start FF at all it worked fine, even after watching a movie, or going through a playlist on Youtube.
At the time of this posting I'm going to try to uninstall FF 4.0 and download and install FF 3.6.16 which is currently on my laptop and works like a dream. Hopefully that will do the trick, because I love using FF and would hate to have to switch to another browser. Hopefully Mozilla will work out the kinks with FF 4 so I can continue to use it.
I apologize for the lengthy post. Any feedback would be appreciated, but is not necessary. I will try and post back after I try FF 3.16.6.

Similar Messages

I need to know how to delete the most recent version of Firefox. I JUST downloaded it tonight and my computer doesn't have that little edit bar to work with so I can download the proper Adobe player and my internet has been screwed up ever since I downlo

I need to know how to delete the most recent version of Firefox. I JUST downloaded it tonight and my computer doesn't have that little edit bar to work with so I can download the proper Adobe player and my internet has been screwed up ever since I downloaded the new version of Firefox. I just want the old version of it back since I apparently can't download the Adobe stuff that is necessary to keep my computer safe from Hackers. It sure would have been nice to know there was an issue with the new Firefox Update BEFORE I uploaded it. I have Vista which is usually an issue with both Adobe and Firefox. I don't seem to be able to run much of Adobe at all on my computer because of the Vista.
== This happened ==
Every time Firefox opened

I have also noticed all my settings won't stay set, example....I removed the check mark from "third party cookies", the when I close Firefox and reopen the check mark is back, also my tool bar has screwed up....can't reset, been having trouble the up grade.

I switched to singapore on the app store, so now i am trying to get back to the U.S app store and it is saying "You have a store credit balance;you must spend your balance before you can change stores" I am trying to save money. What do I do???

I switched to singapore on the app store, so now i am trying to get back to the U.S app store and it is saying "You have a store credit balance;you must spend your balance before you can change stores" I am trying to save money. What do I do???

Contact iTunes Support - http://apple.com/emea/support/itunes/contact.html - and ask them to clear your balance.

I have lost AirPlay and sharing with my PC since accepting a software upgrade to the TV yesterday. I have tried restoring and reinstalling this software but this failed to solve the problem. Any suggestions would be very welcome.

I have lost AirPlay (with iPad and iPod touch (new) both on os5 ) and sharing with my PC (uptodate iTunes) since accepting a software upgrade to the Apple TV yesterday. I have tried restoring and reinstalling this software but this failed to solve the problem. Any suggestions would be very welcome.

IEP1 wrote:
I have lost AirPlay (with iPad and iPod touch (new) both on os5 ) and sharing with my PC (uptodate iTunes)
Check your Windows settings along this contribution from Chrism0:
https://discussions.apple.com/message/16568477#16568477
Also check that the ports 5353 and 5354 (Bonjour (mDNSResponder), AirPlay, Home Sharing, Printer Discovery) are open on Windows Firewall.
Lupunus

Ichave the new Macbook Air and the latest software. i have tried repeatedly to install the latest ve

ichave the new Macbook Air and the latest software. i have tried repeatedly to install the latest version of Flash but it won't install. i have uninstalled the older version of Flash and followed all of the troubleshooting instructions and it still won't install. so now i ave no flash at all.

How to perform a "clean install" of Flash Player in Mac OS X

Hello, I'd like to know why the fat contours starts 100.000pts and why I have to close and reopen the software to have the contours for 1 pt?

hello, I'd like to know why the fat contours starts 100.000pts and why I have to close and reopen the software to have the contours for 1 pt?

Hi BoxeTv,
In addition, please try to reset the preferences.
http://helpx.adobe.com/illustrator/using/setting-preferences.html#setting_illustrator_pref erences
Hope this helps.
Please let us know in case it doesn't worked.
Regards,
Sumit Singh

My iPhone 6 wont come on when home button is pressed and screen pixels out and fades. Any one have fix or same problem?

My iPhone 6 wont come on when home button is pressed and screen pixels out and fades. Any one have fix or same problem?
When I press the home page the screen activates but stays black. I have to press the side button to turn if off then may have to repeat several times to get my phone to come on. Sometimes while using the phone the screen will become pixelly and start to fade away leaving a white screen with vertical line on it. I have to use the close button to make it go away.

If one of the two major buttons of your phone is broken, it is unfair to expect normal operation to be available. The first resolution to any problem involves a usable Home button, as does the second option for resolving any problem. Get your Home button fixed.

Whenever i try and send an imessage to someone that has an iphone it gets stuck at times and won't go through. I then have to send it as a basic text and then it will respond message failed to send what should i do when it does this i need help

Whenever i try and send an imessage to someone that has an iphone it gets stuck at times and won't go through. I then have to send it as a basic text and then it will respond message failed to send what should i do when it does this i need help

The use of iMessage depends on both the sender and the receiver having an active data connection. If either of the two connections are interrupted, the message can fail. The sending of an iMessage differs from the sending of an SMS, and if you are having SMS failures, that would be a carrier concern.

Hi Since upgrading to Firefox 4.0 I am unable to clear history and get the message "quick time failed to initialize". I can delete history when in safe mode with plug-ins disabled. Re-installing quick time fails to resolve the issue. Any ideas?

Hi I Run Windows 7. Since upgrading to Firefox 4.0 I am unable to "clear history" and get the message "QuickTime failed to initialize". I can delete history when in safe mode with plug-ins disabled. Re-installing quick time fails to resolve the issue. Any ideas or suggestions?

i have that quicktime problem too

HT201412 I have to hit my home button a half dozen times to make it work. I've tried to reset the phone and updated the software. Is this a hardward problem?

I have to hit my home button a half dozen times to make it work. I've tried to reset the phone and update the sorfware. Is this a hardware problem? Where do I go to get it fixed?

At Apple Store this is handled with Replacement iPhone exactly like yours. If there is AppleCare or Warranty it will be covered, otherwise there will be a charge of $150 - $199 depending on iPhone model. If iPhone 5 it will be covered. If you want to try Virtual Home Button. Settings App > General > Accessibility > Assistive Touch > ON > tap new white screen button > Home.

IOS6 and iphoto, iPad, Apple TV sync problem still unresolved. Turning on and off a few times have not helped. What should I do now? wait for an upgrade fix?

iOS6 and iphoto, iPad, Apple TV sync problem still unresolved. Turning on and off a few times per community advice have not helped. What should I do now? wait for an upgrade fix?
"&" is not the obvious bug/answer. Not sure what went wrong as I cannot select albums and events for sync. Situation is worse for iPad and Apple TV when error 1140 message popped up even before backup get completed.

Download and install the iPhoto 9.4.1 update, which was just released today. It may be the answer to your problems:
http://support.apple.com/kb/DL1598
Be sure that neither iTunes nor iPhoto is running when you install the iPhoto 9.4.1 update. After installing the update, then restart iTunes and iPhoto. By default, "All photos" is selected. Change this (it's no longer grayed out) to "Selected albums..." and you should be OK.

I just downloaded the software update for Yosemite after it restarted and installed the software I have a white screen. What should I do ?o

I Just downloaded the latest software for Yosemite 10.10 after it restarted and installed the software it stopped, now I have a white screen. What should I do now?

Hi ..
Hold down the power button until the screen goes black.
Wait about ten seconds then restart your Mac while holding down the Command + R keys.
From there you should be able to access the built in utilities to verify and repair the startup disk if necessary and reinstall OS X. (10.10.1)

I have a problem with YouTube, if I start the video my Firefox just doesn't respond again and I have to use ctrl+alt+del -- processes-- firefox.exe³² to stop this malfunction... How can I use Youtube properly without problems?

I give an example of a video...
If I want to open this video my firefox crashes ;(

Top right
Your keys may be silver, may be black, the delete key is in the same place.

Malware and Anti-virus software

Recently, there has been news about a particular trojan that infects the Mac using a gap in the Java software. I haven't heard or seen much about it on the support communities or the security software websites, other than Sophos. Apparently the problem has been solved for the later versions of OS X, but I am curious if versions prior to 10.6 are affected? Does anyone know?

John L Lewis wrote:
Recently, there has been news about a particular trojan that infects the Mac using a gap in the Java software. I haven't heard or seen much about it on the support communities
Considering that there are around a dozen or more threads on the subject, some of them running to 100s of posts, I find that a little surprising!
In theory, yes you can be infected. It's difficult to say what's the best way to stop it as there have now been so many variations, but the latest one uses a Java vulnerability to install a downloader which then 'phones home' and presumably loads the main malware package.
Turning off Java in all browsers via the preferences settings should be sufficient to stop that variation (the latest update isn't available to anyone on 10.6.7 or earlier).
Earlier versions have used JavaScript to attempt the same, giving fake Adobe Flash installers or fake ssl certificates or other other means to try to get you to enter your admin password and give the trojan access.
Unfortunately JavaScript (which has nothing whatever to do with Java) is widely used and essential for many sites, so disabling it completely really isn't an option.
However, FireFox with the NoScript extension gives you a good degree of control over what you allow to run, and the AdBlock+ extension can disable many of the fake ads used to induce you to download.
Little Snitch is also very useful - it warns you of any processes attempting to dial out, and can give early warning if a downloader has slipped by your guard.
One of the more comprehensive threads is here; https://discussions.apple.com/message/18036792#18036792
That gives various terminal commands that may be useful in determining if there's any infection.
One symptom of earlier versions was menu items turning to number strings.
As for AV software, it's not really worth the bother as the detection is so far behind the curve you're almost certain to see symptoms before the AV definitions have caught up. Also, most AV applications are worse than the malware in terms of slowing your system and some are downright damaging (stay away from Norton in particular).

No matter what site I download firefox from, there is always an error and will not open or install, what is the problem? I'm on a Mac with OS 10.4. I'm trying to download firefox 3.6.12.dmg

When trying to download firefox 3.6.12.dmg to my Mac, OS 10.4, no matter what site I download it from, it will not install. There is always some error message. I'm trying to download it again now, and I know it will be the same thing again and again. Can anyone open a window for me, since the door is constantly being slamed in my face?
Thanks

Same proble here, although the Firefox system requirements says it is OK to have PowerPC G3 G4 or G5 ( I have G5 2GHZ)
My solution; very simply use timemachine to restore the previous Frefox 3.x
worked great in 3 mns

Firefox 7.0.1 is malfunctioning. Malware and spyware specialty software scans have failed to solve problem. Should I delete present program before reinstalling?

Similar Messages

Maybe you are looking for