Firefox 8.0 in safe mode crashes multiple times daily on my 64 bit Vista PC , so how do I fix this?

For the last 2 weeks after installing Firefox 7 and then this week installing update version 8.0 my 64 bit Vista PC started to crash at least twice each day; tried running disabling selected plug ins and extensions, and then using the safe mode option but Firefox 8.0 continues to crash multiple times daily. This problem does not occur on my Windows XP PC.

Both Trusteer Rapport and Roboform are known to cause Firefox 8 to crash, even in Safe Mode.
Do you have '''Trusteer Rapport''' installed? If so, disable it.
* Windows: "Start->All Programs->Trusteer Rapport->Stop Rapport"
* Mac: "System Preferences -> Other -> Rapport -> Stop Rapport"
For more help you can ask their helpdesk. 
http://www.trusteer.com/support/en/report-problem
http://kb.mozillazine.org/Firefox_crashes#Trusteer_Rapport
Roboform is also causing Firefox 8 to crash upon startup. Install the latest 7.6.3 version of Roboform. 
http://www.roboform.com/support/news
Also, Firefox 8.0.1 was just released and has a patch for crashes on Windows, but it's not being pushed as an update to all Firefox 8.0 users on Windows - you need to download it separately and install it yourself.

Similar Messages

Updated Firefox, adobe flash, restarted computer, still crashing every time I need it. About 8 - 10 x today alone! FIX THIS PLEASE!

Over last few days, maybe a week everytime I want to play video and sometimes just clicking on a page I get the adobe flash crashed symbol and/or the bar across top of screen saying it crashed (when I wasn't even using it!) I updated firefox - mozilla whatever it is and adobe flash, restarted computer several times. sent about 16 - 24 crash reports...still crashing.

We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.
#Enter ''about:crashes'' in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
#Copy the '''5''' most recent Report IDs that start with '''bp-''' and then go back to your forum question and paste that into the "Post a Reply" box. (Please don't take a screenshot of your crashes, just copy and paste the ID's. The below image is just an example of what your Firefox screen should look like)
[[Image:aboutcrashesFx29|width=520]]
 
Thank you for your help!
More information and further troubleshooting steps can be found in the [[Firefox crashes - Troubleshoot, prevent and get help fixing crashes]] article.

I just installed the yahoo messenger. Every time I do that my extensions go missing. How do you fix this instead of having to keep re installing firefox?

I just installed the yahoo messenger. Every time I do that my extensions go missing. How do you fix this instead of having to keep re installing firefox?

hello, this sounds like the files in your [[Profiles|profile folder]] that store the information about your extensions might have become corrupted. please go to ''firefox > help > troubleshooting information > profile - show folder...'' then windows explorer should open up your profile folder. in there look for the files named extensions.ini, extensions.sqlite, extensions.sqlite-journal (and in some cases also extensions.txt, extensions.rdf). delete or rename those files and quit firefox, they will be regenerated the next time you launch firefox.
also see [https://support.mozilla.org/en-US/kb/Unable%20to%20install%20add-ons#w_corrupt-extension-files Corrupt extension files]

Firefox opens automatically with two tabs, one of which will never close and can't be used, how can I fix this issue?

I have a Macbook Pro running 10.6.8 and Firefox 5.0.1
I have had this issue for a while and was hoping that the newest release would solve my problem, it didn't. I looked online for solutions, none of which fixed the issue
*Some pointed the finger at the extension Invisible Hand, which I never had.
*Some suggested putting Firefox into safe mode, this solves the problem, but since it stops me from installing any extensions this is not a workable solution.
*It was advised that I create a new profile, which I tried, this did absolutely nothing, the blank page appeared again after a short period of time and still can't be closed or clicked on, and this was before I added any add-ons. Which leads me to believe that the issue lies with Firefox.
Though on a side note when I quit Firefox, with only my current tab and the "tab that can't be closed" still open, Firefox notices that there are two tabs open and warns me that I am going to be closing both. The only work around I have found is to set the "tab that can't be closed" as an app tab for the current session, but when I open Firefox the next time, the app tab which was the "tab that can't be closed" can now be closed and a new "tab that can't be closed" appears as if it were a new blank tab, just like every other time I open Firefox.

I started in safe Mode. I have the default theme. Starting in safe mode still gave me the same problem. I went back to the normal Firefox and still had the same problem. Yesterday I restarted my computer for 11 Windows updates. I am not going to spend all day starting and restarting my computer and removing my History and whatever else. Firefox should have a direct contact to it's users, to assist them instead of having their users work for them as forum responders and trouble shooters. This has already taken up way too much of my time.
I will say in normal Firefox the additional NEW TAB had no URL in it, but it did have the 12 icons on the page. In Safe Mode it had a URL that began with Chrome and it had a blank page, it didn't have the 12 icons as in normal mode. I don't have anything Chrome on my computer.

Why when I have 3 tabs open and when I close one tab, all tabs shut down and crashes? The it asks me to restore or not? How do I fix this issue?

I open the firefox and open 3 tabs, when i close 1 tab, all will close down and crashes then it tells me to restart or close. It was never like this!!! How do I fix this problem.

Try to disable Norton addons in Firefox. They will be releasing an update at the end of the month to fix these crashes.

After I upgraded my Firefox to 4.0 my MSN.CA Homepage doesn't load all of it's Content. How do I fix This?

I use (Mac OS X 10.6.6) and just upgraded to Firefox 4.0 and now some of the Content on my MSN.CA Homepage only has the Title but no content underneath. How can I Fix This?

Launch Image Capture and plug in your iPhone. There you will be able to select all of the photos in the phone and delete via the Delete button in the bottom toolbar.
OT

I re-installed Firefox on my laptop; but other users did not get the program installed under their log-in; how do I fix this?

I recently un-installed Firefox on my Windows Vista laptop; when I re-installed it, the program is only available to me (the administrator of the laptop); two other users are not able to use the program. I've tried "right-clicking" on the Firefox icon, clicking on Properties, then Security, and adding the two other users to the list, but after clicking on "apply" and then "OK", the other users still don't have access to the program. How do I fix this? Thanks!

First and foremost, learn punctuation and capitalization so we can read what you're writing properly.

I have set Firefox to show my home page when I open it, but it is opening my previous page, how do I fix this

After closing Firefox and reopening it, it does not open my home page, but opens the page I was previously viewing. Options are set to open my home page, how do I fix this?

Please this article to see if it helps:
http://support.mozilla.com/en-US/kb/preferences%20are%20not%20saved

My phone is stuck in headphone mode even though the headphones are not attached to the phone. How do I fix this?

I am trying to raise the volume on my phone, but it is saying that the headphones are attached when they are not attached. How do I fix this?

I tried everything there was. I tried to plug and unplug, I tried to clean it and dry it, and I really didn't want to put my phone in a bag of rice for 12 or 24 hours because I wasn't very patient. So what I did was; I put my phone on headphone mode and put it on airplane mode, then I left it there for 5 minutes and turned airplane mode off and it was working!!!! Hope this helped.

Flash CS5 Crashing Multiple Times Daily

Over the last few years most of my workload has been UI development & programming. I'm currently on a timeline based animation project and Flash CS5 is now crashing upwards of a dozen times daily.
I'm on OSX latest.
I've installed Flash CS5 latest.
Sorry but this is ridiculous....

Hi river_rage,
Thanks for visiting Apple Support Communities.
If your iPad is restarting unexpectedly after upgrading to iOS 7, I'd suggest backing up and restoring it. See this article for the steps:
iTunes: Restoring iOS software
http://support.apple.com/kb/HT1414
Regards,
Jeremy

After updating to Firefox 15 on my Vista machine Firefox will not open. I have removed and reinstalled it but still won't open. How do I fix this?

I am running Windows Vista Home Premium and after doing the update for Firefox 15, firefox won't start. I get no error messages or anything it just won't start. I removed Firefox and reinstalled but that didn't help.
What is next to try?

Hi lwhealon
try from Start > Run > and type to check 1 of :
firefox -safe-mode
"C:\Program Files\Mozilla Firefox\firefox.exe" -safe-mode '''or'''
"C:\Program Files (x86)\Mozilla Firefox\firefox.exe" -safe-mode
(to enable the Run box in win 7 see: [http://blogs.msdn.com/b/tims/archive/2006/09/18/windows-vista-secret-3-bringing-back-start-run.aspx enable Run box win 7] )
also check if [http://kb.mozillazine.org/Firewalls Firewall] or/and other security software blocking firefox start (like ad-blocker, web-accelerator etc).
[http://kb.mozillazine.org/Kill_application With Firefox completely closed] (probably because you can not start it), open the [http://kb.mozillazine.org/Installation_directory application folder] (by default, C:\Program Files\Mozilla Firefox on Windows) rename firefox.exe to firefox1.exe, then double-click firefox1.exe. If Firefox runs without problems, it could indicate that your firewall is blocking Firefox.
good luck

HT1688 I tried to update my iPhone 5 this morning with the new software update and now it won't turn on. When I plug into my itunes account, it says my phone is in recovery mode. Was working perfectly prior to the attempt to update. How do I fix this?

I tried to update my iPhone 5 this morning with the new software update. Now my phone won't turn on. When I plug into iTunes, it says that my phone is in recovery mode and that it needs to be restored to factory settings. Is there a way to fix this without losing my settings? Why would this happen on a software update?

Zach Doody wrote:
itunes says i cannot update the phone as it is in recovery mode.
That is not what it says. Read the message again. It's telling you it has detected an iPhone in recovery mode and it must be restored.
Restore it. You don't have a choice at this point.

After reset my Firefox no longer opens web pages automatically when I type the keywords in the Location bar. How do I fix this?

Before I reset my Firefox I was able to just type words in the Location bar and Firefox would redirect me to the website. For example, typing "reservoir dogs imdb" would redirect to the IMDB page of this movie, and typing a random sequence of characters would take me to (for example) a website of some company that uses these characters as the abbreviation of its name.
I never set this option anywhere, it was just like that for quite a long time. Now this possibility is gone for me and I can't seem to fix it.
I use the laters Mozilla Firefox 21.

Starting with Firefox 23 the keyword.URL pref is no longer supported and it is no longer possible to specify the search engine for the location bar that way (keyword.enabled still works to disable this search).
The search engine that is used on the location bar and on the about:home page is the search engine that is selected in the search Bar on the Navigation Toolbar.
You can install the Keyword Search extension to specify with search engine to use for the location bar and which search engine to use for the about:home page via the Options/Preferences windows of this extension, accessible via the about:addons page.
* Keyword Search: https://addons.mozilla.org/firefox/addon/keyword-search/

I love Firefox, but recently it has been crashing multiple times per day (sometimes 20 or more). I've checked the web help, and can't resolve. Please help.

I have Windows 7 and Firefox 7.0.1, and those two combined have caused a crashing epidemic. I do not have many add-ons installed, and the ones I do have are all updated. I also did not see the crashing coincide with a recent download or install. I've checked all the online help, and nothing has provided resolution. If someone could assist that would be great. I do not want to be forced in to using another browser.

Here are the crash report links. Let me know if you need anything else. Thanks for your help! 
 
<pre><nowiki>bp-f9fa69c3-443a-41ff-a8fb-1084c2111018 10/18/20118:58 PM
bp-c7364ed9-228d-4a2e-8ebc-54f38211101810/18/201111:15 AM
bp-6bf58193-10b0-4c5a-a718-17f71211101710/17/201112:46 PM
bp-910db163-1bd5-45e6-9bd9-76d62211101710/17/201112:45 PM
bp-19258217-74c7-4593-b787-b909a211101710/17/201110:23 AM
bp-8e17c841-efc8-4338-8e1b-facbe211101710/17/201110:00 AM
bp-ba3d032d-7541-473f-b9a5-f6df3211101710/17/20119:33 AM
bp-a56acd57-8a47-4d3d-9f28-572d9211101710/17/20119:32 AM
bp-06c033fc-f65a-4c57-9547-88940211101710/17/20118:47 AM
bp-eed15ff5-b3c1-4790-9dc9-de7db211101710/17/20118:40 AM
bp-3be7f3e5-40e7-42fd-91b1-8a38e211101710/17/20118:21 AM
bp-5a4d1363-5d1d-40df-b25c-d6a3b211101710/17/20118:20 AM</nowiki></pre>

System crashes multiple times daily after 10.9.2 upgrade

I upgraded my MacBookPro to 10.9.2 and now my computer crashes constantly. Prior to the upgrade my MBP was rock solid. Now, some days are good and it will only crash 2 or so times. Other days are bad, today it must have crased 10 times. I definately feel like I've gone back to microsoft ****.
Here is what I know and what I have done.
1) When I "upgraded" I was using firevault. I did not turn this off prior to the upgrade. I suspected this might be the problem early on because my computer asked me for 2 passwords on boot. One for "legacy firevault." I turned this off. The computer still crashed. I did a safe boot and turned off firevault. This time my computer took about 4 hours to presumably unencrypt the drive. Compuer still crashed regularly
2) I have used safe boot several times.
3) I have used disk utility to check my HDD. No errors to fix.
4) My experience seems to be that often time when moved around my folders in finder the computer crashes so I deleted finder preferences: com.apple.finder.plist
5) I have also reset the NVRAM and the SMC
Still crashing.
Here is my latest crash report. Anyone have any ideas?
Mon May 26 20:00:49 2014
panic(cpu 2 caller 0xffffff7f867d7fb0): "GPU Panic: [<None>] 5 3 7f 0 0 0 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xc0000000 0xffffff80a3ff0000 0x0a5480a2, D0, P2/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.4.35/src/Apple MuxControl/kext/GPUPanic.cpp:127
Backtrace (CPU 2), Frame : Return Address
0xffffff80811ab140 : 0xffffff8004422fa9
0xffffff80811ab1c0 : 0xffffff7f867d7fb0
0xffffff80811ab290 : 0xffffff7f84ec0eab
0xffffff80811ab350 : 0xffffff7f84f8a49a
0xffffff80811ab390 : 0xffffff7f84f8a50a
0xffffff80811ab400 : 0xffffff7f85209056
0xffffff80811ab530 : 0xffffff7f84fadb39
0xffffff80811ab550 : 0xffffff7f84ec78fd
0xffffff80811ab600 : 0xffffff7f84ec5408
0xffffff80811ab800 : 0xffffff7f84ec6386
0xffffff80811ab8e0 : 0xffffff7f85df19c2
0xffffff80811ab920 : 0xffffff7f85e0137f
0xffffff80811ab940 : 0xffffff7f85e2f33b
0xffffff80811ab980 : 0xffffff7f85e2f39b
0xffffff80811ab9c0 : 0xffffff7f85e06e15
0xffffff80811aba10 : 0xffffff7f85dd2b5e
0xffffff80811abaa0 : 0xffffff7f85dceae7
0xffffff80811abad0 : 0xffffff7f85dcc636
0xffffff80811abb00 : 0xffffff80048cbe03
0xffffff80811abb90 : 0xffffff80048cdcff
0xffffff80811abbf0 : 0xffffff80048cb81f
0xffffff80811abd40 : 0xffffff80044b6558
0xffffff80811abe50 : 0xffffff8004426bf1
0xffffff80811abe80 : 0xffffff80044139f5
0xffffff80811abef0 : 0xffffff800441e043
0xffffff80811abf70 : 0xffffff80044c976d
0xffffff80811abfb0 : 0xffffff80044f3b46
 Kernel Extensions in backtrace:
 com.apple.nvidia.classic.NVDAResmanTesla(8.2.4)[80472F2E-D31D-32C4-88BA-2EB3D63 C159F]@0xffffff7f84e71000->0xffffff7f850d9fff
 dependency: com.apple.iokit.IOPCIFamily(2.9)[EDA75271-4E9D-34E7-A2C5-14F0C8817D37]@0xffffff 7f84abb000
 dependency: com.apple.iokit.IONDRVSupport(2.4.1)[999E29DA-D513-3544-89D1-9885B728A098]@0xff ffff7f84e61000
 dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[4421462D-2B1F-3540-8EEA-9DFCB0565E39]@0 xffffff7f84e1e000
 com.apple.driver.AppleMuxControl(3.4.35)[1BFF66C1-65E4-3BB3-9DEE-B61C3137019B]@ 0xffffff7f867ca000->0xffffff7f867dcfff
 dependency: com.apple.driver.AppleGraphicsControl(3.4.35)[09897896-ACBD-36B5-B1D4-0CCC4000E 3B3]@0xffffff7f867c2000
 dependency: com.apple.iokit.IOACPIFamily(1.4)[045D5D6F-AD1E-36DB-A249-A346E2B48E54]@0xfffff f7f84d28000
 dependency: com.apple.iokit.IOPCIFamily(2.9)[EDA75271-4E9D-34E7-A2C5-14F0C8817D37]@0xffffff 7f84abb000
 dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[4421462D-2B1F-3540-8EEA-9DFCB0565E39]@0 xffffff7f84e1e000
 dependency: com.apple.driver.AppleBacklightExpert(1.0.4)[E04639C5-D734-3AB3-A682-FE66694C66 53]@0xffffff7f867c5000
 com.apple.nvidia.classic.NVDANV50HalTesla(8.2.4)[B0E6AAA7-E970-3D81-8B43-145D56 A3A4AC]@0xffffff7f850e4000->0xffffff7f8538dfff
 dependency: com.apple.nvidia.classic.NVDAResmanTesla(8.2.4)[80472F2E-D31D-32C4-88BA-2EB3D63 C159F]@0xffffff7f84e71000
 dependency: com.apple.iokit.IOPCIFamily(2.9)[EDA75271-4E9D-34E7-A2C5-14F0C8817D37]@0xffffff 7f84abb000
 com.apple.GeForceTesla(8.2.4)[B6C71E9A-E304-354B-80AD-C69C9032D367]@0xffffff7f8 5db1000->0xffffff7f85e7bfff
 dependency: com.apple.iokit.IOPCIFamily(2.9)[EDA75271-4E9D-34E7-A2C5-14F0C8817D37]@0xffffff 7f84abb000
 dependency: com.apple.iokit.IONDRVSupport(2.4.1)[999E29DA-D513-3544-89D1-9885B728A098]@0xff ffff7f84e61000
 dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[4421462D-2B1F-3540-8EEA-9DFCB0565E39]@0 xffffff7f84e1e000
 dependency: com.apple.nvidia.classic.NVDAResmanTesla(8.2.4)[80472F2E-D31D-32C4-88BA-2EB3D63 C159F]@0xffffff7f84e71000
BSD process name corresponding to current thread: WindowServer
Mac OS version:
13C64
Kernel version:
Darwin Kernel Version 13.1.0: Thu Jan 16 19:40:37 PST 2014; root:xnu-2422.90.20~2/RELEASE_X86_64
Kernel UUID: 9FEA8EDC-B629-3ED2-A1A3-6521A1885953
Kernel slide: 0x0000000004200000
Kernel text base: 0xffffff8004400000
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 4076372120718
last loaded kext at 3712737034770: com.apple.driver.AppleIntelMCEReporter 104 (addr 0xffffff7f86926000, size 49152)
last unloaded kext at 4073380354702: com.apple.driver.AppleIntelMCEReporter 104 (addr 0xffffff7f86926000, size 32768)
loaded kexts:
com.apple.filesystems.smbfs 2.0.1
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AGPM 100.14.15
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.2.3f10
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleMikeyDriver 2.6.0f1
com.apple.driver.AppleHDA 2.6.0f1
com.apple.driver.AppleIntelHDGraphics 8.2.4
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleIntelHDGraphicsFB 8.2.4
com.apple.GeForceTesla 8.2.4
com.apple.driver.AppleMuxControl 3.4.35
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.3f10
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.driver.AppleMCCSControl 1.1.12
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.SMCMotionSensor 3.0.4d1
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.driver.AppleIRController 325.7
com.apple.driver.AppleUSBCardReader 3.4.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.iokit.SCSITaskUserClient 3.6.6
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.5.1
com.apple.driver.AirPort.Brcm4331 700.20.22
com.apple.driver.AppleUSBHub 666.4.0
com.apple.driver.AppleFWOHCI 4.9.9
com.apple.driver.AppleAHCIPort 3.0.0
com.apple.iokit.AppleBCM5701Ethernet 3.8.1b2
com.apple.driver.AppleUSBEHCI 660.4.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 216.0.0
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleIntelCPUPowerManagement 216.0.0
com.apple.AppleGraphicsDeviceControl 3.4.35
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.driver.DspFuncLib 2.6.0f1
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.5fc2
com.apple.kext.OSvKernDSPLib 1.14
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.nvidia.classic.NVDANV50HalTesla 8.2.4
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.AppleGraphicsControl 3.4.35
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.3f10
com.apple.driver.AppleHDAController 2.6.0f1
com.apple.iokit.IOHDAFamily 2.6.0f1
com.apple.iokit.IOFireWireIP 2.2.6
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.nvidia.classic.NVDAResmanTesla 8.2.4
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.driver.IOPlatformPluginFamily 5.7.0d10
com.apple.iokit.IOSurface 91
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.iokit.IOBluetoothFamily 4.2.3f10
com.apple.driver.AppleSMC 3.1.8
com.apple.driver.AppleUSBMultitouch 240.9
com.apple.iokit.IOUSBHIDDriver 660.4.0
com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.6
com.apple.iokit.IOUSBMassStorageClass 3.6.0
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 656.4.1
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.6
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.6.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.6
com.apple.iokit.IO80211Family 630.35
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOUSBUserClient 660.4.2
com.apple.iokit.IOAHCIFamily 2.6.5
com.apple.iokit.IOEthernetAVBController 1.0.3b4
com.apple.driver.mDNSOffloadUserClient 1.0.1b5
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOUSBFamily 675.4.0
com.apple.driver.AppleEFINVRAM 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.11
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 23
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
Model: MacBookPro6,2, BootROM MBP61.0057.B0C, 2 processors, Intel Core i7, 2.8 GHz, 4 GB, SMC 1.58f17
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x802C, 0x384A53463235363634485A2D314731443120
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x802C, 0x384A53463235363634485A2D314731443120
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.3f10 13477, 3 services, 15 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: ST9500420ASG, 500.11 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: Hub
USB Device: BRCM2070 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Apple Internal Keyboard / Trackpad
USB Device: Internal Memory Card Reader
USB Device: Hub
USB Device: Built-in iSight
USB Device: IR Receiver
Thunderbolt Bus:

You have the MacBookPro6,2, the Edsel of Macs. It may have a logic-board defect covered by this recall.
Make a "Genius" appointment at an Apple Store, or go to another authorized service provider, to have the machine tested. The routine hardware diagnostics used by service providers do not detect the fault. There is a specific test for this issue that Apple calls "VST" (for "Video Switching Test.") Ask for it. A "Failed" result means that the fault is present. However, according to reports, some units may pass the test, and yet still be deemed eligible for repair under the program. Your experience may vary.
Print the first page of the panic report, if any, and the support page linked above, and bring them with you.
Note that the recall only applies within three years of purchase. After that, Apple may refuse the service. In that case, you may be quoted a price of about $300 (in the U.S.) for a "depot repair," which involves shipping the unit to a central repair facility and takes about two weeks. For that flat fee, anything found wrong with it should be fixed, not just the logic board.
The model was discontinued on February 24, 2011, so the recall has nominally ended. Some units may have been sold after that date by Apple as refurbished, or by resellers as new, and they should still be covered.
Some owners report that their unit was repaired under the program after the deadline had passed. Others report that the repair was covered by the extended warranty from a credit-card issuer. Again, your experience may vary.
Sometimes the replacement part is also defective, so be prepared for that possibility.
If it's too late for your unit to be repaired under the program, and you don't want to pay for a new logic board, you may be able to stop the panics by disabling automatic graphics switching. To use the discrete graphics processor, you'll need a third-party utility to switch to it manually.
If you're dissatisfied with Apple's response, please keep in mind that no one here represents the company or can help with customer-service issues.
Back up all data on the internal drive(s) before you hand over your computer to anyone. If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to an empty drive from any of them.) Don’t erase the recovery partition, if present.
*An SSD doesn't need to be zeroed.

Firefox 8.0 in safe mode crashes multiple times daily on my 64 bit Vista PC , so how do I fix this?

Similar Messages

Maybe you are looking for