Firefox and mouse freeze, click freeze, click freeze!

Issue noticed since upgrading to Firefox 4.0. I'll be online for half hour things are fine then all of a sudden Firefox and my mouse freeze for about 5-6 seconds, then okay for 5-6 seconds then freeze up again for 5-6 seconds. That's why I call it click freeze click freeze. I checked other suggestions but nothing has helped. After getting frustrated I'll go to shut down the computer and get stuck again on blue page where it says "please wait while windows is shutting down". At this point I have to turn off the power box to shut down system. Frustrating!!!

Same problem FF3.6.13 WinXP. I had this before but it went away. Upgraded from Firebug 1.6.1 to 1.6.2 tonight and the problem returned; not sure if that's coincidence.
Weird thing is, it's not just that Firefox doesn't respond to the mouse clicks. The click goes right through Firefox to whatever's underneath. However, only the top FF window is affected. If I have two FF windows open, alt-tab into window A, then into window B (both maximised), then when window B stops responding the clicks are picked up by window A.
With window B not responding but over window A, if I click where window A has a SELECT, window A receives the mouse event and the OPTIONS appear over window B.
Only alt-tabbing to another non-Firefox window fixes the problem, and only temporarily.

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I have instaled Windows 7 64bit Enterprise edition and installed the lastest version of Firefox and it freezes every time i launch it. Please help me.

I have instaled Windows 7 64bit Enterprise edition and installed the lastest version of Firefox and it freezes every time i launch it. Please help me.
4d4aae27-34ee-4620-b349-c03002813b2003-Jan-1312:30 AM
54e24e0e-dfc4-466b-a347-4bd95536773e03-Jan-1312:30 AM
22d351d2-6461-4f33-9fbd-6d31f769e73103-Jan-1312:30 AM
8a8da99b-335e-43bb-aa12-4634aa0b431003-Jan-1312:30 AM
a15bb095-aeb9-44e1-a79c-1a17cee207d503-Jan-1312:28 AM

None if these crash reports seem to have been send.
Do you have crash reports with a "bp-" prefix that were submitted and that show a crashing thread?
Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
*Do not click the Reset button on the Safe mode start window or otherwise make changes.
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
You can use one of these to start Firefox in <u>Safe mode</u>:
*On Windows, hold down the Shift key while starting Firefox with a double-click on the Firefox desktop shortcut
*On Mac, hold down the Options key while starting Firefox
See also:
*http://kb.mozillazine.org/Firefox_crashes
*https://support.mozilla.org/kb/Firefox+crashes

Keyboard and mouse freeze

my keyboard and mouse freeze completely/unresponsive sometimes shortly after re-start. I have to push the on/off button and hold it for the mac to reboot. How do I find out what is causing this freeze?

Hello Lucy1949,
Sounds like the entire system is just locking up. So it's not really your mouse and keyboard, but the system becomes unresponsive.
Make sure your anti virus programs are up to date and you have ran a virus scan lately.
Put your computer into a clean boot state and see if the problem still happens with minimal programs running.
You should also check to see if the problem reoccurs while in safe mode.
You can find instructions for both of those in this forum thread.
http://goo.gl/w3KQH
If I have helped you in any way click the Kudos button to say Thanks.
The community works together, click Accept as Solution on the post that solves your issue for other members of the community to benefit from the solution.
- Friendship is magical.

Keyboard and mouse freeze randomly

My keyboard and mouse freeze up for 2-4 seconds at seemingly random intervals. I could go for a couple hours without it happening, or like now, it has happened twice while writing this. If I'm typing something when it freezes, nothing I type while it's frozen ends up showing up, but if I had hit a key right when it froze, it will repeat itself until I press something else after it unfreezes. They keyboard and mouse both freeze at the same time, it's not one or the other. It has nothing to do with standby like the topic below...it can happen right after I boot up or anytime thereafter.
My hardware is an eMachines M6805 laptop (upgraded to 2GB of RAM) and just a basic Dell USB mouse and keyboard.
I tried searching the forums, but the search box on here searches the entire web for some reason even if I tell it to search TechNet, so I apologize if this has already been answered.

I just had my Desktop freeze whilst I was using Media Player minimised to the taskbar.
I came back to my PC and couldn't use the keyboard or mouse. I plugged in a wired USB mouse and this did not work either. I then used the mouse and keyboard buttons on my MCE remote and still nothing happened, actually something happened as my hard drive
became very busy, but there was nothing happening on screen. I had to reboot to get back to normal operation.
I use a Logitech Bluetooth MX500 keyboard and mouse and have been having problems since I had Windows 7, but thought it was the keyboard and mouse at fault. This is the first time that I have encountered this problem, but I have had problems with the keys
sticking, very annoying when you're in Visual Studio and it goes and deletes a load of code for you because the backspace key was the one that stuck. The cursor also randomly jumps lines occasionally and inserts text where I don't want it. This wouldn't be
such an issue if I was a touch typist and could look at the screen whilst typing, but I am not and only realise the errors when I have finished typing.
Anyway, Mine is a custom built PC(all drivers and windows fully up to date) which ran XP with zero problems:
Gigabyte mboard and graphics card (Nvidia) with I5 processor and 4GB ram.
If this was a USB hub Powersave issue, then I would still expect the hub to wake up when a new device was pugged in, so I'm going to count that fix out.
I'm not sure that the freezing was a mouse/keyboard fault, I suspect that this is more a video driver fault as the computer did become very busy doing something when I used the MCE remote, it's just the screen didn't update to show what it was doing.
I should have looked at the taskbar clock to see if the time had updated, I'll do that next time if it happens again.
I've disabled the Power Save options for the hub that controls the mouse and keyboard, perhaps this will stop the keys sticking and jumping around when I'm typing in Visual Studio.
Mick Doherty
http://dotnetrix.co.uk
http://glassui.codeplex.com

Keyboard and mouse freeze when trying to play Maplestory

I recently purchased a Macbook Pro and have boot camped Windows XP sp3 onto it.
I play a game called maplestory, and when I try to play it via boot camp, my keyboard and mouse freeze as soon as all of the intro splashes are done (So, once I get to the log in screen).
All background programs work fine, however since I can't use my keyboard or mouse I can't do anything. The Apple Remote also doesn't function.
This problem seems to be exclusive to Maplestory, as games such as Warcraft 3, Diablo 2, Doom3, and Portal all work fine.

MBP santarosa - 2.2ghz
bootcamp Vista
same problem !! the mouse and keyboard of my mbp freeze immediatly after the loading of the nprotect GameGuard: the antihack system of many game.
Actually i play Lineage 2, Rakion and MAPLE STORY ... all of them have this gameguard...
I tried VWWARE Fusion, same problem in the virtual machine,
I tried with parallels... no work
I tried with external mouse/keyboard. no luck
I think this is not a isolated case, please help us.
ps. Dont ask me to play WOW, i know WOW is the only decent mmorpg who work with mac
Dont tell me this is a problem of nprotect company !! i dont think so

[SOLVED] firefox and thunderbird freeze

Hi, since a few day I've had issues with both firefox 9 and thunderbird 9. Firefox starts normally, but whenever I touch try to open a menu it freezes. If I start ff from a terminal I don't get any error error messages it just hangs. Killing the program from the gui does not work, but I when started from the terminal ctrl-c kills it without any problems. The problem only occurs for the main toolbar, my bookmarks bar works fine, as do the home button, url bar and such. Thunderbird shows similar freezes, but they occur consistently after starting the program. I think the problems started after upgrading to version 9, but I am not entirely sure, since I don't use the laptop on which the problem occurs much for email and browsing.
I tried renaming my .mozilla folder so I could make a fresh start, but this had no effect, nor did starting firefox in safe-mode. I also tried downgrading to 8.x but then it froze on startup. Since gtk3 was updated at the same time as well, I tried downgrading that one as well, but to no effect As the program is frozen the memory and cpu use are normal.
Does anyone have any suggestions towards finding a solution?
[edit]I have two arch installations on this laptop and just tried updating the other (somewhat neglected) install. In this one all works fine.I'm trying to go over the differences between the two now.[/edit]
Last edited by FreeTheBee (2011-12-28 11:27:29)

The output is mostly gibberish to me but it did help
When I click a menu button in firefox the output of strace turned into a seemingly endless loop of the following
readlink("/home/patrick/.pulse/6d395381881edc62e30ef1dc0000052a-runtime", "/tmp/pulse-PKdhtXMmr18n"..., 99) = 23
lstat64("/tmp/pulse-PKdhtXMmr18n", 0xbfe89d70) = -1 ENOENT (No such file or directory)
umask(077) = 022
mkdir("/tmp/pulse-BtWOtBrBLg7x", 0700) = 0
umask(022) = 077
symlink("/tmp/pulse-BtWOtBrBLg7x", "/home/patrick/.pulse/6d395381881edc62e30ef1dc0000052a-runtime.tmp") = -1 EEXIST (File exists)
rmdir("/tmp/pulse-BtWOtBrBLg7x") = 0
nanosleep({0, 10000000}, NULL) = 0
readlink("/home/patrick/.pulse/6d395381881edc62e30ef1dc0000052a-runtime", "/tmp/pulse-PKdhtXMmr18n"..., 99) = 23
lstat64("/tmp/pulse-PKdhtXMmr18n", 0xbfe89d70) = -1 ENOENT (No such file or directory)
umask(077) = 022
mkdir("/tmp/pulse-OHwEwCYtPIhw", 0700) = 0
umask(022) = 077
symlink("/tmp/pulse-OHwEwCYtPIhw", "/home/patrick/.pulse/6d395381881edc62e30ef1dc0000052a-runtime.tmp") = -1 EEXIST (File exists)
rmdir("/tmp/pulse-OHwEwCYtPIhw") = 0
nanosleep({0, 10000000}, ^C <unfinished ...>
I assumed the .pulse folder is related to pulseaudio, because of the name and the contents, so I uninstalled pulseaudio and friends and deleted the ~/.pulse folder. Now firefox and thunderbird work again as they should. And as a bonus spotify finally works again as well. Pulseaudio has been giving me a headache on this laptop but I don't understand why it interfered with firefox.
Thanks for helping out.
If the glibc problem turns out to persist I can undo the solved tag ofc.
Last edited by FreeTheBee (2011-12-28 11:28:44)

Keyboard and mouse freeze imac

Mouse and keyboard freeze multiple times a day.
Forcing a restart is the only way to access computer when they do.
They will work for a while after restart and do it again.
Batteries replaced in keyboard and mouse.
Mouse even switched with wired mouse, both wireless mouse and wired freeze when keyboard does.

Check your batteries in the wireless hardware.
For the wired hardware see KB Article & do the necessary: http://support.apple.com/kb/HT1379

BT keyboard and mouse freeze one or two times a day

New iMac, started freezing up about once or twice a day after a couple of weeks. Took a few occurrences to realise it was a KB/mouse problem rather than the computer itself. looking at forum posts it seems to be a common problem, though not often both devices at once. Powering the Mac off and then on again fixes the problem every time. Battery strength is good on both devices.
As suggested in several posts, I've tried removing the BT .plist file and rebooting. Assistant took some time to relocate the KB and mouse but managed eventually. However problem still recurring.
Next time it froze, plugged in a Logitech mouse which worked ok and the BT mouse started working immediately too (why would it do that?), but not the keyboard. BT Preferences say both devices connected, and paired and discoverable. Tried to run Set Up, says 'not found' (for mouse also, even though it's working). Turning the Mac off and on again restored normality.
Hung again twice today already. Following another post advice, I've removed Bluetooth from the Networking list (although it wasn't connected to anything). But it's just hung again while i was typing this (at least powering off then on again doesn't lose any data)
I'm new to Macs, so please excuse my descriptions of the problem being more anecdotal than technical. If anyone can suggest a logical course of action to resolve this problem, I'd be grateful.

I spent some time around to read all posts here and there.
I've got a brand new 20" imac with BT mighty mouse & a wired keyboard
My mouse used to freeze once or twice a day.
I used to type ctrl & space bar to open spotlight, type "bt" to get acces to bt panel in pref system, which was enough to reconnect.
I found two issues when reading things in forums:
Some people are facing a hardware issue with the metallic part behind the mouse cover being too folded to make a proper contact
Some other, like me, are facing a software issue. The problem appeared juste before 10,5,6 release, with an airport package.
I downloaded on apple website an older airport package and installed this:
airport utility.app 5.3.2 (instead of 5.4.1)
airport base station agent.app 1.5 (instead of 1.5.1)
com.apple.airportbasestationagent.plist dated 29may2008
These files are to be found there:
http://support.apple.com/downloads/AirPortUtility_5_3_2_forLeopard
And you'll need "pacifist" shareware to be allowed to install older versions
A bit complicate, but 3 days now and I didn't have any freezing!

Keyboard and Mouse Freeze On Login Screen

Hey there,
after just turning on my macbook pro 10.5.6 i am not able to use the keyboard nor the mouse to login, they are like froze, however the system is not. the writing cursor blinks in the password field, and the only button that works is the power button which i can press but cant use the keyboard to navigate, so i have to force shutdown. i can use keyboard to get into safe mode, where the same issue is found. and when i boot into single user mode, i am not able to use the keyboard. i also have tried attaching external keyboard and mouse, also no luck. However when i boot from the mac recovery discs, i am able to use both keyboard and mouse. Please if anyone can help me, i dont want to lose my information due to a restore. Thank You So Much Merry Christmas And Happy New Year!

lol sorry about that.
ok here is what i tried:
1) using the recovery disks to repair disk and permissions.
2) remove battery, press power button for 5 seconds and returning battery (weird, i read it on google)
3) long press power button
4) resetting the pram
5) tried attaching external keyboard and mouse
6) tried to enter single user mode however keyboard does not work in it to try some commands, also tried external keyboard, same result

Brand new macbook pro 17" 2.2 ghz core i7 keyboard and mouse freeze

I just got the macbook pro 17" as a replacement for a broken earlier model. I ran all the software updates and installed xcode and ran software updates again. Other than that it's a clean system. I've literally only had it for hours and was starting to install stuff and the keyboard and mouse completely froze. The power button worked correctly and got me the options to reboot etc, but since the keyboard didn't work i had to hold down the power button.
This is going to be a pain because it's probably intermittent. There was nothing in the system.log to indicate a problem with the keyboard.
Anyone else been experiencing this with this model?
Thanks,
-jim

See if you can get it exchanged.
17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G + 120G OCZ Vertex 3 SSD Boot HD 

I am trying to uninstall firefox and when i click uninstall it says the program is still running so i stop it and it exits the remove program

im trying to uninstal firefox so i went to my control pannel clicked on add or remove progams then clicked on mozzola firefox and clicked remove it said it was still running so i clicked ctrl alt dlt and clicked task manager and ended firefox from running and when i did that the box to uninstall firefox exited so i clicked it again and the program started running again i dont know what to do i need firefox uninstalled

I assume you are using windows. There are two options:
1. Try restarting your computer and then try uninstalling.
2. Firefox might be a program that starts immediately upon booting. In that case, go to the task manager, end all tasks that firefox is running. Then try uninstalling firefox

Why keyboard and mouse right click not working in Solaris and Linux?

Hi all,
I have two problems:
1) I am working on AWT/Swing application and its working fine in window enviornment,but while running on solaris and linux mouse right-click option window not poping up.
2) Ctrl+c,Ctrl+v,Home and End keyboard key are not working in solaris and linux OS for same application.
Pls provide me some solution for these problem.
-Dinesh

Hi Nik,
Thanks for reply. I found some solution for the above problem.
For mouse right click there was problem in my source code.I have not implemented the mousePressed() method
In case of keyboard Home, End and arrow key working fine after exporting AWTUSE_TYPE4_PATCH=false; in solaris and linux
But still Ctrl-c and Ctrl-v not working.
I am using JDK1.5.0_07+Eclipse IDE 3.1
-Dinesh

Function Keys and Mouse Right Click Stopped Working On New iMac

I bought a new iMac a couple of days ago and everything was working fine until last night when I noticed that the volume up/down function keys and also the mouse right click no longer worked.
For the mouse I tried turning off the right click option and back on again and also tried another mouse which has the same problem. Both work ok on a MBP which I have.
I have tried doing the normal SMC and PRAM resets which doesn't solve the problem.
One program which I installed after I got the computer was Logmein which screwed up my audio settings. After uninstalling that my audio settings are ok but I was wondering if the program could also have changed some other settings.
Any ideas would be greatly appreciated.

Have you checked the System/Keyboard preference pane to see if the Function key option is checked?
OT

Distinguishing b/t two single mouse-click and mouse-double-click

Hi,
I am curious to find out how Forms will distinguish between two single when-mouse-click events and a single when-mouse-doubleclick event. Is it simply a timing issue or is there more involved i.e. the 'co-ordinates' of the mouse. Thanks in advance for any opinions given,
regards,
Kevin.

The difference is same as the difference of Apple and Orange.
Its depends on O/S and event management within OS kernel.
You can change the timing in Control panel of mouse double click.

HP split x2 freezing... and mouse freezing or not responing to a click

so I bought a HP x2 2 weeks ago and ever since day 3 it has been freezing up and even the mouse or even disapearing all together plus for it being beats audio it has sucky sound to it gotta turn it all the way up just to get the normal sounding sound I get from my old laptop.... is it so post to be like this or is somthing wrong w/ my HP because my family spent alot on this and dont want to upset them if dont gotta... what should I do?

Thanks tenchi7654. For your frequent freezing take a look at this troubleshooting document:
Computer Locks Up or Freezes (Windows 8)
I know you are getting sound, but there is no specific troubleshooting to low volume and these steps may help if there is an issue with the sound: No Sound from Speakers (Windows 8)
Let me know how that turns out.
TwoPointOh
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

Firefox and mouse freeze, click freeze, click freeze!

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