FireFox browser does not show toolbar when login to infoview

Hi,
I am using Business Objects Enterprise XI release 2 with SP 4. When i login to infoview using FireFox I can not see the toolbars and menus needed to create a New Webi report or any other reports.
Has anyone know how to fix this? I tried the following patches , but it did not fix the issue.
ADAPT01081436
Description:
In a Firefox browser, when creating a multiple-pane outline of a Web Intelligence report in "My InfoView", an error message
appears.
New Behavior:
This problem is resolved.
Also, I have found below issues from boxir2_en_ServicePack4_readme.pdf document:
ADAPT00861711
Description:
You cannot launch a web in a Mozilla Firefox browser from a dashboard customized help URL.
Page 52 of 130
New Behavior:
The exception handlers now catch errors thrown by Mozilla Firefox.
The error message i see in the Error console is this
toolbarContainer has no properties
menuNew has no properties etc
Regards
ambili

Firefox 2 version 2.0.0.20. and the JRE version that is installed on the machine is 1.6.0_30.
I tried the same with FireFox version 3.0.5 and get the same issue. I did not try to open any reports. But in the infoview first page, i can not see the tool bar from where you create a new report.
The error message i mentioned in the message is actually seen in the Error console from Tools -> Error Console from the browser
regards

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