Firefox Browser Outlook SkyDrive playing m4v file with sound but not video

Firefox Browser Outlook SkyDrive playing the m4v file. I have sound but not the video. Sound and video play ok with IE10.

I'm amazed that each time these type of problems arise we get the same advice time-and-again to go through this exceedingly manual process of due-diligence checks-and-balances to figure out what it is that we have as ad-ons that supposedly now clash with changes that FF have made to the browser.
Everything is provided to FF with the post yet we are expected to check in SafeMode everything that was passed compatible when FF was updated.
It all comes across a bit lazy I have to say - no disrespect intended to some at FF who will no doubt come back to "slap my wrist", telling me not to be "rude", "refrain from using so many ????? together", telling me yet again "the problem is with your plugins" - especially when history shows us that such checks I'm asked to make "after the event" often do not resolve the problem, more so given that the last FF Update validated all of them, switch off those that weren't and checks on them since show that all are the latest up-to-date without any changes being made to them by me . Then the problem gets resolved by someone else on the forum basically beta testing what should have been checked-out thoroughly by FF in the first place.
Sorry to go on a bit of a rant-and-rage B-U-T we are not getting these repeated problems withe other browsers which we are getting more and more frequently with FF.
Never mind. I'll go through this rigmarole of checks yet AGAIN, no doubt then having to put up with the same sequence of threads from the likes of Morbus re the Plugin-container fiasco "Nothing to do with this [whatever we put forward it might be]. Try flash [or this or that or something else]. Uninstall it and reinstall it. Make sure it's up to date too.", like we're a bunch of morans who don't have the dummy sense to check these things out thoroughly before we go asking for help on the FF Forum.
"Let's blame the add-ons that have nothing to do with FF" Nowt has changed on that front since 08/2010.
Still, what can we really expect from a free browser? A browser that works?????
I hate IE --- but at least it isn't failling over with hardware acceleration issues every few updates!!!!!

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