Firefox can't open normally without going through the "this is embarrassing" routine; nor does it close down properly; it also sticks frequently, i.e. screen freezes for a minute or more; should I uninstall and re-install to try and debug?

Firefox can't open normally without going through the "this is embarrassing" routine; nor does it close down properly; I get the "end program" message and have to say "end now"it also sticks frequently, i.e. screen freezes for a minute or more; should I uninstall and re-install to try and debug?
- I've used Firefox exclusively for around 2 years.
- My outlook express has no problems
- other programs seem unaffected; it seems peculiar to Firefox.
- my main use is surfing the net, primarily entering competitions on line via specialist competition sites.
- every day at some stage(s) I have to switch computer off as Firefox has got very slow/sticky/freezes.
I'm not techy by any means, but I can only thing of un- and re-installing to hopefully start with a clean slate.

Sounds like something is keeping Firefox from closing properly. See this: <br />
https://support.mozilla.com/en-US/kb/Firefox+hangs#Hang_at_exit

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The page for the product on Amazon is HERE: {removed per forum guidelines}
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Best Buy Low Price Guarantee
I hope you have a great day.
Derek|Social Media Specialist | Best Buy® Corporate
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