Firefox cannot receive apple itunes store
I cannot access apple itunes store or radio stations on my PC.
this is a new problem that I have never experienced before. My internet provider says it's not my connection and apple says it's not
a problem on their end. I checked my firewalls, and itunes isn't blocked there. So I'm not sure what is causing this error to occur.
Are you running any of Symantec's (Norton) or McAfee's Internet security products or anything similar, or an antivirus/antispyware application? There have been reports that some such utilities treat an upgrade to iTunes as a new application and can block the application from connecting. So you have to go in and reset the utility to allow iTunes. The same thing can happen if you upgrade the security product (this has particularly been a problem with recent McAfee upgrades).
Check the settings for your utility. If iTunes is still listed, remove and re-enable the exception for iTunes. Consult your utility's documentation for the appropriate procedure; you can find instructions for Norton on Symantec's web page for iTunes. You may also need to check the built-in Windows firewall as well.
Hope this helps.
Similar Messages
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"cannot connect to itune store" this is the message that appear each time i tried to long in with my Apple ID
Hello Badejackson,
Thanks for using Apple Support Communities.
Please see the article below about how to troubleshoot this error message you are receiving:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Take care,
Alex H. -
My Ipad2 has messages in App Store that says I have 22 updates. When I chose to update any of those 22 I receive this message "Cannot Connect to Itunes Store". I am able to make new purchase or free downloads but no updates.
Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
Reset
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430 -
cannot connect to itunes store
wifi works and confirmed by accessing google & ew.com
tried reset and removed everything from ipod
still receive error cannot connect to itunes store
did google search and could not find a solution. found other's also asking for help
sent request to apple and received response with list of articles. already tried these and still don't have answer. inluded ipod model and serial number (ma62ll / 9c740wffw4n) thinking this might help them provide a specific solution.
version: 1.1.5 (4b1)
help, i want to connect to itunes,Try:
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors | iPad Insight -
Have downloaded several apps but now receive message "cannot connect to itunes store" help
have downloaded several apps but now receive message "cannot connect to itunes store" help
Sometimes all it takes is a restart of the iPad and a reboot of your router as Fred already stated and you may be able to connect again.
Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Try here for more help if needed.
Can't Connect to iTunes Store -
We are trying to update and add new apps to an iTouch and we get an error saying "cannot connect with iTunes store." We have already reset our password.
Hello jaybearden,
Thanks for the question. After reviewing your post, it sounds like you are not able to restore the iOS device since you get an error 9. I would recommend that you read this article, it may be able to help the issue.
Resolve iOS update and restore errors - Apple Support
Check your security software
Related errors: 2, 4, 6, 9, 1000, 1611, 9006. Sometimes security software can prevent your device from communicating with either the Apple update server or with your device.
Check your security software and settings to make sure that they aren't preventing a connection to the Apple servers.
Thanks for using Apple Support Communities.
Have a nice day,
Mario -
Why is it that when i sign into apple i get "cannot connect to iTunes store"?
I have a problem and i need help. So my email address got hacked which is the same email i use for my apple ID. I got back the account and changed the email used for it and also the password and was succesfull. i was able to sign in and out on my pc but when i tried signing into anything on my ipad it will tell me "cannot connect to iTunes store" What should i do??
There are some troubleshooting steps here: http://support.apple.com/kb/ts1368.
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I keep trying to buy a song on the itunes store but every time I enter my apple id it says "Cannot connect to iTunes store" help please!
Hello seth53,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Best of luck,
Mario -
My iPad won't let me sign into my Apple ID when I try and download an app it asks for my id and password and when i type it in the iPad displays a message saying cannot connect to iTunes Store. However when i do this on my phone it works perfectly. Even when i sign in and out.
Has anyone else had this problem? If so how can I fix this?Remember, any purchased item from the itunes store is forever associated with the Apple ID used to buy it. So when you get prompted for an ID/password and it doesn't accept it, then you are using the wrong ID.
Go to Settings>iTunes and App Stores, be sure it's logged into the ID you have set on the iphone (since that one seems to be connecting with the right ID). If you've done this, then you might wait a bit to see if the "cannot connect to .. store" message has to do with internet connections. -
"Cannot connect to iTunes Store" when trying to sign in to Apple ID
Whenever I try to sign in to my Apple ID on the app store, it says, "Cannot connect to iTunes Store". I've tried everything here, but nothing seems to be working. It used to work before I signed out of my Apple ID.
I have an iPhone 5c on iOS 7.04.
Help?I have the same issues, but not on my iphone, but on my laptop. My phone works fine, though. I have 7.0.4 as well.
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I updated my iPhone 4S with the new iOs 6. It was successfully installed, but when I open passbook app and tapped App Store I get this message saying cannot connect to apple iTunes Store . What did I do wrong?
Try connecting to your Mac or PC and using iTunes to sync your iPhone. Disconnect your iPhone after syncing, make sure in Settings>iTunes&AppStore you have your Apple ID and password entered, and launch App Store and sign in. It should work now, but do not sign out from App Store. There seems to be a bug that prevents us from signing in again after signing out.
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I put in the apple ID and it says "cannot connect to iTunes Store"
My apple ID is all correct, I have the latest update and I have wifi! Help!
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors | iPad Insight
Can't connect to the iTunes Store
Or maybe Apple problem
http://www.apple.com/support/systemstatus/ -
Ok apple I have one complaint and that is the fact that when I am on the Internet with my iPod I can't get onto the AppStore because it says cannot connect to iTunes store
Can't connect to the iTunes Store
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors | iPad Insight -
while downloading any free application my iphone 4 ask me for apple ID and passward when i apply a valid apple ID and passward it prompt an error "cannot connect to itunes store" please help me
Sir i am talking about application store it opens show every thing but when trying to install any thing it said can not connect to itunes store. what should i do i use all methods of reseting and related to time mentioned in replies of people but all my efforts in vain i wish if i have some extra money i throw my Bloddy Iphone towards wall. Please help me
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i was doing an in-app puchase and it said to contact apple support and another said purchased failed cannot connect to itunes store, how do i fix it?
Contact iTunes Support like the message said
Apple - Support - iTunes - Contact Us
Also
Can't connect to the iTunes Store
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