Firefox CC just disappeared from my Mac

I bought a subscription to Creative Cloud some months ago and downloaded several applications, including Firefox.  I have been using them all happily.
Today, when I logged onto my iMac, the application for Firefox has just completely disappeared.  It's not in teh folder it normally resides in, nor anywhere else.
Also I notice that I can't download it again as when I log into my CC account it tells me I have already downloaded it.
- What could have happened here?
- How can I get access to Fireworks again?
This is only for Fireworks, the other applications are all still in the original folder and running OK.
I recently upgraded my operating system to Maverick - could that have had an impact?
Thanks,
Deborah

Hi Mylenium,
Thanks for your suggestion.  I downloaded the cleaning tool.  various other CC applications I have downloaded as part of my subscription showed up, however Fireworks did not show up.
Did you mean for me to remove or uninstall all of them and start again?
Sorry for my slow reply, appreciate the help.
Thanks,
Deborah

Similar Messages

  • Photoshop just disappeared from my mac after using adobe cleaner tool.

    Photoshop just disappeared from my mac after using adobe cleaner tool. Can i somehow resurrect it to my mac?

    The cleaner remover Photoshop and cleans up thing the might have  been causing installation or updates problems so you have a clean slate.  Now you install Photoshop it should install correctly and update now.

  • Firefox just disappeared from my laptop, what happened?

    I attempted to go to my email and discovered there is no icon on my desktop for firefox. it just disappeared from my system. what happened and what do I do?

    I assume this is on Windows?
    If you go to the Start menu, search box or Run box, and type or paste the following, then press Enter, does Firefox come up?
    firefox.exe
    If that works, you might just need to create a new shortcut on the desktop for Firefox. One way would be to go into the Start menu > All Programs, find Mozilla Firefox, right-click > Copy it, then on the desktop, right-click>Paste to copy the shortcut there.
    Or if you mean you want a shortcut directly to your email website, there's a different way to do that (more info if needed).

  • Downloads just disappear from the specified location such as "Desktop" or "My Documents".They are untraceable afterwards.Why does this happen?And because of this I have uninstalled Firefox and now use Chrome.

    I have been using Firefox for almost a year now,and had upgraded to Version 7 recently.
    My problem started with the downloads.
    1) When a download is to be commenced,a box appears with two options,namely "SAVE" and "CANCEL".
    Even when I click on "SAVE",the the box shows it as 'cancelled'.When I right click on the box,another dialogue box appears with a number of choices ,the top one reads 'RETRY'.
    When I click this option the download starts and it is shown in the chosen location until 99% is completed,bu the moment the download is complete,the item i.e. the downloaded item just disappears from the chosen location and is not traceable thereafter.This has happened to me repeatedly over the past week or so and I am so disgusted that I have been compelled to uninstall Firefox,and have started using Chrome.
    Please help,as I would like to get back to using Firefox again but without the above problems.

    Understood.  However, the point that I'm trying to make is that it's not the WiFi access point's security that's in question, it's having your phone's WiFi in an always-on mode that's in question.  It's simple: if your phone's WiFi is on, then it is both discoverable and hackable... even when it's not connected to a WiFi network or access point.  Here's an article about a drone in London that was created to hack smartphone WiFi signals (and hackers have been doing what this drone does for years):
    http://money.cnn.com/2014/03/20/technology/security/drone-phone/
    The point is that it's not  secure to have your phone's WiFi in an always-on mode.  It would be better for privacy and security if Apple made WiFi location aware so that it is only enabled when you are at a trusted location (e.g. your home or office).  Or, at least give us the option of location aware WiFi so that each user can determine the best mode for their phone:
    (1) Always-On (current default - not secure and many privacy issues).
    (2) Trusted mode (only on at trusted locations).
    (3) Off.

  • ICal events "just disappear" on my mac, but are visible on MobleMe & iPhone

    I have multiple iCal calendars, that are working fine, then just disappear from calendar view. The account is still set up, no errors, just missing. Everything is on MobileMe, my iPhone & iPad, just not my iMac. 2 hrs on the help chat with Apple & they had no idea what was happening & no solution. Anyone else having this problem???

    Same problem here for the first time today. One calendar disappeared from my Mac and iPad. It was still there on MobileMe and on the iPhone. I just fiddled around with the visibility of the calendars and they reappeared on the Mac after a while. On the iPad I did the same and it came back too a little later. Actually, I don't know if what I did was of any use and if it would have fixed itself with just a little patience.
    But what I do know (since I realized how the new system worked) is that I can't trust it... I'm doing twice weekly backups of all my calendars. I read (in the knowledge base if I remember correctly) that backups must now be done as exports of each calendar and not as an iCal archive. The master data is now all on MobileMe so Time Machine is useless unless you have these export files saved on your Mac. FWIW.
    EllenH

  • My notes just disappeared from IPOD and Mail.  Can anyone help me recover them?

    My Notes just disappeared from IPOD and Mail.  It may have been after a sync.  Can anyone help me recover them?

    Looks that something has gone wrong with the reset as you still have Firefox profile folders with a date/time stamp that a reset creates, but are using a regular default profile.<br />
    Such a new default profile is likely to have been created because of a problem with the profiles.ini file (if profiles.ini is missing the Firefox will create a new default profile).
    Which security software (firewall, anti-virus) do you have?
    You can look at the time stamps or check the name of the JSON backups in the bookmarkbackups folder.
    *1380653879423: Tue, 01 Oct 2013 18:57:59 GMT
    *1381239881575: Tue, 08 Oct 2013 13:44:41 GMT

  • All my files just disappeared from my pages and numbers apps on my mini iPad. Under Usage, both still show 350 MBs used for each. Ideas?

    all my files just disappeared from my pages and numbers apps on my mini iPad. Under Usage, both still show 350+MBs used for each. Ideas?

    Hello r253,
    The following troubleshooting steps can help get your documents to reappear on your devices.
    Documents I've updated on my Mac or uploaded from iCloud.com don't appear on my iOS device
    If you're using an iWork for iOS app (Pages, Numbers, or Keynote), check the iCloud system requirements and make sure that you're using the latest version of iWork. For third party apps, check the documentation that came with the app, or check with the app developer to make sure the app supports iCloud. App Store application descriptions often indicate whether the app supports iCloud.
    Go to Apple () menu > System Preferences on your Mac. Click iCloud and confirm that you're signed in to iCloud and the Documents & Data checkbox is selected.
    After opening your iOS app, wait a few minutes for the documents to appear. Your iOS device may not have connected to iCloud since changes were made to the document at iCloud.com or on your other devices.
    Try creating a new document on your iOS device, then check again for the documents from iCloud to appear.
    Go to Settings > iCloud > Documents & Data and confirm that Use Cellular Data is turned on.
    Confirm that you're connected to the Internet by checking for an Edge, 3G, 4G, LTE, or Wi-Fi icon in your device's status bar. Test your connection by opening apple.com in Safari.
    Try resetting iCloud Documents & Data service.
    iCloud: Troubleshooting Documents in the Cloud
    http://support.apple.com/kb/TS3991
    Cheers,
    Allen

  • My files in numbers spreadsheet disappeared from my mac and can´t be found in iCloud

    My files in numbers spreadsheet disappeared from my mac and can´t be found in iCloud

    I have similar problem. I updated Numbers. I cannnot see actual documents in iPhone and open it in iCloud. I can find them only in iPad.

  • HT5085 I have found that at least 3 music videos that I had previously purchased are not available in my I-tunes music video list.  I paid for them over a year ago, why are they not accessible, and why did they just disappear from my lists?

    I have found that at least 3 music videos that I had previously purchased are not available in my I-tunes music video list.  I paid for them over a year ago, why are they not accessible, and why did they just disappear from my lists?

    Have you deleted anything from your iTunes library ? Have you checked to see if they are still on your computer, but not listed in your iTunes library ?
    If not then do they show in the Purchased link under Quicklinks on the right-hand side of the iTunes store homepage for redownloading ? If they don't show there and others do and they are still in your country's store, then check to see if they are hidden : http://support.apple.com/kb/HT4919
    If they are no longer in your store for redownloading (or you aren't in a country where music videos can be redownloaded) then you will need to copy them back from your backup of your library/downloads.

  • I used IDVD last month. It has disappeared from my MAC!

    I used IDVD last month. It has disappeared from my MAC!

    Where do you usually keep it?   It should be in your applications file.   Otherwise you will need your iLife disc.  All the same quite a lot of problems with ML and IDVD reported of late.

  • After upgrading to the latest Firefox, my icon disappeared from my start up screen and I can't find how to get it back

    After upgrading to the latest Firefox, my icon disappeared from my start up screen and I can't find how to get it back.

    Go to START then ALL PROGRAMS then find MOZILLA FIREFOX, right click on it, select SEND TO, and select DESKTOP(CREATE SHORTCUT).
    thank you
    Please mark "Solved" the answer that really solve the problem, to help others with a similar problem.

  • Facetime is just disappeared from my iphone 6 can anybody help me out plz

    facetime is just disappeared from my iphone 6 can anybody help me out plz

    Where did you get the phone? FaceTime is banned in some countries in the Middle East. What had you done before it disappeared; did you possibly reset or restore the phone?
    If the above is not the issue, if you use Search by dragging down your finger from the center of the screen and you search for "Facetime" does it appear as an app? If it does, then you must have moved it into a folder or another page of the Home screen. If it is in a folder the folder name will be displayed.

  • Since upgrading to Yosemite my iPhoto, iMovie and Garage band has simply disappeared from my Mac. HELP!?

    Since upgrading to Yosemite my iPhoto, iMovie and Garage band has simply disappeared from my Mac. HELP!?

    Hi Jdireen,
    As someone who uses the iLife applications on a daily basis on my Mac I can understand how it would be upsetting to have them disappear suddenly. Let's see if we can get you back up and running.
    You can download the applications again and reinstall them from the Mac App Store - 
    GarageBand - https://itunes.apple.com/us/app/garageband/id682658836?mt=12
    iMovie - https://itunes.apple.com/us/app/imovie/id408981434?mt=12
    iPhoto - https://itunes.apple.com/us/app/iphoto/id408981381?mt=12
    Thanks for using Apple Support Communities.
    Best,
    Brett L 

  • All my contacts just disappeared from ipad but they are in the cloud  how do I get them back?

    I am running IOS 8.0.2 My contact information has just disappeared from my ipad.  The information is in the cloud  What happened, and how do I get the information back onto the ipad?
    I am also finding this operating system to have a few slow moments and an occasional glitch.

    Hi jabanick1,
    Thanks for visiting Apple Support Communities.
    See this article for the steps to download past iTunes purchases:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    http://support.apple.com/kb/HT2519
    Regards,
    Jeremy

  • All my contacts just disappeared from my iPad can I get them back

    All my contacts just disappeared from my iPad can I get them back?

    Try a reset:
    Hold the Sleep and Home button down until you see the Apple logo.

Maybe you are looking for

  • BB Z10 dead will not start

    We have 6 of Z10 and playbooks in the family for 18 months, we BBM each other, everything is great. Then my son says his does not work. Power button no response, sometimes no microwave connection, but Wifi and bluetooth still working. Tried different

  • Problem with Design View in DW5

    I've recently inherited responsibility for my group's website (despite the fact that I'm kind of a noob at all this) and am dealing with an interesting challenge that I hope someone can help me with. It seems that our pages are based on a number of t

  • I can't actualize US iPod with german music

    I have the following problem: I have an iTunes account in Germany and bought an US iPod last week. Today i downloaded some titles from the german iTunes store (the US store guided me automatically to the german store, because the titles were not avai

  • GL Account Creation Error

    Hi, The users are trying to create a GL Account but the system throws an error message, stating that the Cost Element already created for this GL Code. However, when we try to delete the Cost Element, the system gives the message, that the Cost Eleme

  • Missing attribute in query designer

    Hi, I need some reasonable explanation for an odd behaviour. Here is the scenario: a multiprovider, say X, has an infobject with some attributes where two of them are navigational and authorization relevant, but not for multiprovider X which had thei